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Andhra Pradesh State Road Transport Corporation [APSRTC]
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 30%
919
COMPLAINTS
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Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
190
down
45

Phone:
Phone:
up
73
down
34

Additional info

For Only SMS Queries:


+91 84 9990 0900


Customer satisfaction rating
30%
Complaints
919
Pending
0
Resolved
272
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] related photos (252)

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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He is muming the killi and spllitting from the window and it spelled on my pants, bag and the phone.
Splitting from the window by the passengers

Complaint Status


[Jan 06, 2021] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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    A
    Jan 4, 2021
    సర్ మా ఏరియా లో బస్ తిరగడం లేదు 77 బస్ రావడం లేదు అని ఆటో కి ఎక్కి దిగిన 20 రూపాయల ఛార్జ్ తీసుకుంటున్నారు.ఎందుకు ఆంత అని అడిగితే నువ్ వేపించు బస్ అంటున్నారు మేము మిమ్మల్ని రిక్వెస్ట్ చేస్తునం దయచేసి మా ఏరియా లో బస్ వేయండి స్టూడెంట్స్కెకి చాలా ఇబ్బందిగా ఉంది సర్ మేము ఛార్జిస్ తో రోజు వెళ్లి రావడం చాలా ఇబ్బందిగా ఉంది సర్ దయచేసి బస్ వేయండి స్టూడెంట్స్కెకి చాలా చాలా ఇబ్బందిగా ఉంది

    Complaint Status


    [Jan 04, 2021] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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      P
      Jan 2, 2021
      నేను vskp కోరమాండల్ గేట్ daggra apsrtc బస్, బస్ నంబర్ ap11z6959 ap ఎక్కాను గాజువాక వరకు.. నాకు 10rs coin ఇచ్చారు... ఆ కాయిన్ apsrtc బస్ లో తీసుకుంటారు అని చెప్పాడు... Gajuwaka తో కాంప్లెక్స్ వెళ్లే బస్ ఎక్కాను, . బస్ నంబర్ ap31z0363 But 10rs కాయిన్ తీసుకోలేదు..ఇప్పుడు నేను ఆ కాయిన్ ఏం చేసుకోవాలి..
      My number [protected] prasanth

      Complaint Status


      [Jan 02, 2021] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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        V
        Dec 28, 2020
        Dec 28, 2020
        Dear Sir,

        on 27/12/2020 i came from VSKP to KKD non stop service No: 2668, Vehicle No: AP05Z 5098, Ticket...
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        K
        Dec 27, 2020
        They have placed a bus for passengers at visakhapatnam bus station from visakhapatnam to palasa bus number AP11z6396
        The conductor charged as express rate saying which is already higher than online price
        The bus even not equalent to passanger its not transport fitt vehicle its full of vibration and sounds if travelles more than 60 kmph speed very bad experience
        Even this bus is not fit for local services

        Complaint Status


        [Dec 27, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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          M
          Dec 26, 2020
          This happened on today. i.e; 26th of December, 2020.
          Bus number: AP 03 Z 0215
          Route: MPL-HSPT
          SERVICE...
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          B
          Dec 24, 2020
          Delhi, Delhi
          Respectable sir,

          I'm complaining on your bus driver for his worst behavior and using dirty language with...
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          R
          Dec 21, 2020
          Sir I'm RAVHU I travel in the bus Service no 6958D Tanuku depot . The driver keep some passengers in standing position middle of walking row, This ia COVID 19 Time how could be do ? This is very dangerous.. i complaint to collector and send this complaint to press
          Driver should not be maintained social distance

          Complaint Status


          [Dec 22, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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            S
            Dec 20, 2020
            Delhi, Delhi
            Bus service conductor no: 495074 is behaving very to passengers, as my self traveling from samalkota to yereavaram he saying get down while I try to sit beside him. Even though it’s free saying to stand in front.
            Rude behaviour to passengers

            Complaint Status


            [Dec 20, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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              Rayachoti to madanapalle is highly floating route, there are no ordinary buses from 4.30 pm to 6 pm when the peak time passengers need to go to their destinations

              Complaint Status


              [Dec 15, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                Yesterday on 02/12/2020, we have travelled from Kurnool to Nellore and forgot our red colour luggage bag containing most valuable items(gold) while getting down from the bus. We have contacted bus driver and bus depot people regarding the lost of our bag but not tracable till now. Bus number. AP21Z0688 and service number 6264.

                Please help us in this matter.

                Thank you
                K BALARAM
                [protected]

                Complaint Status


                [Dec 03, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                  S
                  Nov 29, 2020
                  Powai, Maharashtra
                  Hi sir /madam

                  Greetings of the day.

                  I was traveling from darsi to Hyderabad today . Bus driver driving is so much rash, Service number 5805.
                  One of my laptop bag fallen from the luggage compartment and it broken.

                  later One lady from last seat fell down . The passenger who is sitting in last seats can't sit on seat properly because of driver speed. He is driving 30 mins early.

                  I have booked APSRTC for safe journey purpose but today it's a worst experience. My laptop was unnecessarily broken. I haven't seen such rash driving from APSRTC.

                  And the driver answer or response was very rude. No proper covid-19 precautions taken.

                  These are the bus details am traveling now, please take immediate action . Let me know if any information needed. Please respond as soon as possible.

                  Route: DRSI-KPHB,
                  Service No: 5805,
                  Vehicle No: AP27Z0282,
                  Driver: P V RAMANAIAH.

                  Complaint Status


                  [Nov 29, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                    N
                    Nov 28, 2020
                    Powai, Maharashtra
                    I lost my black purse in APSRTC service number 3500 traveling from BHEL Hyderabad to Narsipatnam on 27th Nov 2020. It includes my Pan card, voter id, around 500 rupees cash.

                    Name: P Deva Nandini
                    Email: [protected]@gmail.com
                    Phone: [protected]

                    Complaint Status


                    [Nov 28, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                      K
                      Nov 23, 2020
                      Guntur, Andhra Pradesh
                      Today i am travelling from Gudivada to bantumilli on apsrtc pallevelugu bus.the bus conductor behaviour was worst.he was making conversation o[censored]nnecessary words. It feels uncomfortable to the passangers.and also he was misbehaving with the passengers
                      Con :370070
                      Date:-23/11/20
                      Time-16:20

                      Complaint Status


                      [Nov 23, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                        A
                        Nov 23, 2020
                        I recently travelled on 20/11/2020 in apsrtc bus service number - 77715, Bus : AP31Z 0540, Route - NRPM - KKD, during this pandemic government has created few rules for public safety one of which is standing is not allowed in public transport only passengers will be allowed in the bus but the driver allowed passengers more than the number of seats in the bus. This could be a dangerous situation in this covid times as there is no chance to maintain social distancing in the bus and also most of the people don't wear masks. I request that the driver's should ensure everyone to apply sanitizer and wear mask before boarding bus

                        Complaint Status


                        [Nov 23, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                          R
                          Nov 16, 2020
                          Nov 16, 2020
                          I tried to book a ticket through apsrtc online portal on 15/11/2020 the amount is debited from my account but the ticket is not confirmed.So please resolve the issue and credit back the amount to my account as possible as early
                          Online ticket booking

                          Complaint Status


                          [Nov 16, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                          Updated by Ramesh Ambati Nov 16, 2020 Its not resolved

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                            L
                            Oct 31, 2020
                            My mobile number-[protected], I book the ticket but I didn't get confirmation messaage

                            Complaint Status


                            [Oct 31, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                              R
                              Oct 29, 2020
                              Rash driving by driver. Of vehicle number AP11Z 6531
                              Around 8:30 pm today, I with my family were travelling and my wife is pregnant also. The driver of this bus took a sharp left turn at sherton hotel gowliguda, mgbs metro station with out horn or any signal . We were in the middle of the road and this fellow overtook us, we almost escaped death today. Beyond that, this fellow is not at all worried wat happened . He continued in the same speed. Strict action should be taken on him or else some other lives will be in risk .

                              Complaint Status


                              [Oct 29, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                                R
                                Oct 14, 2020
                                Unauthorised raising of charges from APSRTC, KADIRI DEPO BUSES from KADIRI TO RAYACHOTY without Government orders of Andhrapradesh and abusal action performed by staff in bus No. AP02Z0221 though I am travelling Pallevelugu Service... They are charging for express fare

                                Complaint Status


                                [Oct 14, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

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                                  R
                                  Oct 14, 2020
                                  Oct 4, 2020
                                  The conductors behaviour is not properly. They call the passengers with the bad words.

                                  Complaint Status


                                  [Oct 04, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                  Have you got any replies or any mails in return

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