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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 2

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I have been trying to book bus ticket and after i enter the otp from my card it says the seats are no longer available and money gor deducted...
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S
Sriramya_666
from Rajahmundry, Andhra Pradesh
Dec 16, 2023
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Conductor Unruly Behaviour

Address:Rajahmundry

Sir,

I am writing this formal complaint to bring to your attention a series of troubling incidents that I have experienced over the past two days while using the APSRTC bus service on Route No. 805. I regret to inform you that the conductor on duty, whose photo I have attached for your reference, has exhibited persistent misbehavior, raising serious concerns for my safety and the well-being.

The incidents in...
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Address:Pandit Nehru Bus Station, Vijayawada
Website:www.apsrtconline.in/oprs-web/guest/home.do?h=1

Dear Forum Member,

I hope this email finds you well. My name is Manoj and I recently booked an AC bus for a long journey through the APSRTC service for my mother, with reservation reference number Ticket No:[protected]. I am writing to bring to your attention an issue I encountered during my journey.

Unfortunately, the AC bus I had reserved was not in a good condition from the start, which also started very late...
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M
Mekala Venkata Sai Manoj
Dec 8, 2023
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Request for Refund due to Bus Breakdown on AC Bus Reservation

Address:Pandit Nehru Bus Station, Vijayawada

Dear Forum Member,

I hope this email finds you well. My name is Manoj and I recently booked an AC bus for a long journey through the APSRTC service for my mother, with reservation reference number Ticket No:[protected]. I am writing to bring to your attention an issue I encountered during my journey.

Unfortunately, the AC bus I had reserved was not in a good condition from the start, which also started very late...
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A
ankireddyanji
from Bengaluru, Karnataka
Dec 8, 2023
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Misbehaviour of conductor

Address:Bangalore

Conductor is misbehaviour with Passengers
Bus service No.94060 BLR TO MPL
DATED :[protected]...
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A
ankireddyanji
from Bengaluru, Karnataka
Dec 8, 2023
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Misbehaviour

Beside seat person is not behave properly
I have informed to conductor he hasn't helped
Kindly take action on high priority...
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V
V preethi
Nov 30, 2023
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Worst behaviour of driver

Hi, actually I wasn't able to travel in bus, so I requested driver to give my seat to my dad . He said no . So we decided to take another ticket in the same bus . Inspite of all these the driver talks rashly and fighting with my dad . The behaviour of driver is totally bad and that is not the way to talk to the passenger also ..and we can't tolerate such an non sense behaviour. So requesting you to take severe action against the driver and...
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A
avsk.suresh
from Tirupati, Andhra Pradesh
Nov 13, 2023
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Ticket booked but bus did not pick up

Address:Srikalahasthi

I have booked a ticket in Sup.Luxury from Srikalahasthi to Vijayawada journey date 13/11/2023 service no.35050.ticket no. TSBY80883651. For my daughter A Lakshmi Soumya F17. The bus right time to reach srikalahasthi is 10.30pm. Bus not reached even upto 11.30pm. when enquired, we came to know the bus did not come to srikalahasthi busstand at all and went in byepass without even intimation. This is not only negligence of service but a punishable...
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J
jhtyyy
Nov 10, 2023
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Unethical irresponsible behaviour by conductor

On Nov 10, 2023, due to the weekend, the saptagiri express bus was completely booked, except, I only had a middle seat left in a 3 seater.
While booking, the yellow seats on either side was shown, indicating ladies booked it. So i booked the empty middle seat.

To my surprise, a male has boarded to sit along my side. It was a night journey of 6hrs, and seats in apsrtc express bus are too congested without even a divider...
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V
vijjuvijji
Oct 31, 2023
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Unethical behavior by conductor

Unethical behavior by the conductor while travelling in Ravulapalem to Rajahmundry where my mother dropped down in Peravaram.

My daughter is aged 3 years old and travelling with my mother in Bus.
Bus Conductor behaved unethically talking rubbish words towards my mother and shouting on my mother with wrong words that someone never wanted to hear even and started argument about my daughter's age without knowing anything.br...
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M
M Anuswadh Srinivasan
from Nellore, Andhra Pradesh
Oct 21, 2023
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Slow bus

Service no 4124 tirupati to Nellore very slow...
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D
Dinesh munna bandi
Oct 4, 2023
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Forgot realme earbuds

HLO Sir, I forgot my realme earpods in apsrtc star liner bus, upper 9 berth, traveling from Hyderabad to kadapa on 02/10/23 at 23:00. Plz if any one found contact to my phone no. [protected]...
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V
vinayab0809
Oct 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to the delivery of our vehicle

Address:Tumkur road, Bengaluru

I have submitted my vehicle to Mahadev Trans Logistics for transport to my hometown. I am not getting the response on the delivery on my vehicle. Please help me to resolve this issue and get my vehicle delivered....
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K
Khalak
from Ponnur, Andhra Pradesh
Sep 15, 2023
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Moving the bus before passenger gets in

I am Shaik Thaherunnisa I am an employee in Medical & Health Department and I am orthopaedically handicapped.I use to travel daily from Ponnur to Moparru. Today at 4-51 PM when i was getting into the bus at Moparru the Conductor & Driver behaved irresponsibly towards me. Before i entered the bus and when i was on the initial foot they started the bus and i fell down on the foot step.

I am here with attaching the Bus ticket...
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S
Srinivas93
Sep 2, 2023
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Debited amount from bank but ticket not received

I have booked ticket for 24/08/2023
Amount 636 rupees debited but didn't get the ticket transaction done through internet banking sbi
Transaction id[protected]
transaction successful from bank side

Mailed apsrtc but no refund
Its been 8 days not received any refund...
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Address:Bheemunipatnam, Visakhapatnam

Dear Sir/ Madam,

My name is G Purna sai (17 Male) resident of Visakhapatnam, I was booked ticket from Visakhapatnam to Vijayawada showing journey time is 10.00 to 18.00. I need to catch train at 21.30 at vijayawada to yerraguntla (IIIT Vempalli ) but bus reached vijayawada @ 22.30 It is very much delay due to this I missed my train. There is no trains available after that time and no buses are there. And I am from Poor family...
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G
Gummapu chandra mahesh
Aug 11, 2023
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Payment done but didn't received ticket machine

Address:Razole

I was travelling from vizag to razole in super luxury I paid for my ticket 470rs through paytm by scanning QR code. My payment was done successfully but didn't get tickets from the machine. So please refund my money....
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N
Nageshwar_15
Aug 11, 2023
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Illegal seat allocation by driver

Hello team,

Traveling from Macherla to Hyderabad 11th August

Seat number i registered is 30 and it is a window seat

One passanger came to me he's saying 30 is not a window sea and not showing his reservation ticket, i showed him on Paytm about seat layout, he didn't believe and arguing.I asked him did you confirmed with driver, he(arguing person) said yes.Later he called bus driver,
Driver:...
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Hello sir
Today when we are to travelling from kurnool bus stand to our village..we entered into bus stand and we lost our two purses which contains cash of thousands of rupees and gold and when we went to gave complaint no one took it seriously and they told no cc cameras are working because of this we couldn't find the thief...so please requesting you to look into this...
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K
Krishna Peravali
from Kondapalli, Andhra Pradesh
Jul 17, 2023
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Rash driving is a dangerous behavior

Address:8-1, Opp to HP Petrol Bunk, Beside Deepika Wines, Near APHMEL Road, Kondapalli, Ibrahimpatnam, NTR District

Nature of Incident: Rash driving is a dangerous behavior that can cause accidents, injuries, and fatalities, and it should not be tolerated.
Date and time of the Incident: 16th-July-2023 / 5:05PM.
Bus Details: AP16Z-0779 / Driver Name: KR Babu - Staff ID- 359972.
Desirable Resolution: The driver's performance and conduct are unacceptable and require immediate intervention. He should be given some time off to reflect on...
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