| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: www.askmebazaar.com |
Greetings Everyone
Now Marking Mr.Kiran Murthi - the CEO and Director - AskMeBazaar.com
Fraudulent Business Practices AT AskMeBazaar.com
Lets hope we get to hear from him atleast.
Best Regards
Murali
On Sun, Oct 18, 2015 at 5:17 PM, Murali Viswanathan wrote:
Greetings Everyone
Now marking the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI also on this.
To The Attention Of
Shri Anil Srivastava, Appellate Authority Registrar
NCDRC, Upbhokta Nyay Bhawan, ‘F’ Block, G.P.O. Complex, INA,
NEW DELHI – 110 023
Respected sir - please find attached an email thread that has been going on with the business unit which showcases their ignorance and impunity with which they disregard the fabric of law.
Best Regards
A Fellow Indian
On Sat, Oct 17, 2015 at 3:19 PM, Murali Viswanathan wrote:
Consumer Protection Cell Complaint Number was missed on my earlier email and please find the same herein:
Complaint No-193887.3.2015 is successfully registered with the Consumer Protection Cell.
On Sat, Oct 17, 2015 at 3:14 PM, Murali Viswanathan wrote:
To The ADG Law & Order at the Director General of Police UP office 1-Tilak Marg Lucknow
Respected Sir,
May I humbly request for your help and support with this case.
I Murali Viswanathan (Here after referred to as the "Customer") would like to file a complaint with you on internet fraud, embezzlement, cheating and failure to meet with the stated terms and conditions of a sale by Askmebazaar.com (Here after referred to as the "Vendor") in regards to order number NDD2468868. Vendor registered office details as below:
Getit Stores Pvt. Ltd.
GYS Heights,
Plot-10 & 11 2nd & 3rd Floor Tower-C,
Sector 125, Noida (Gautam Budh Nagar)
Uttar Pradesh
India - 201301 Email: [protected]@askmebazaar.com
Case History:
On 15th October 2015 at 1930 Hrs. the customer placed a "Next Day Delivery" confirmed order with the vendor for a HP Pavillion desktop as mentioned in the order details attached with this email Via. Order No. NDD2468868.
Post which the customer called the vendor service late night to confirm the order - at which time I was informed that the order may take sometime to feature in the system of the vendor.
On 16th October 2015 in the morning hours I received a call from the vendors appointed customer service team asking me for the preferred time of delivery which was confirmed as between[protected] Hrs. When the order did not make it till 1600 Hrs. the customer called the vendor to check on the order status to which the vendors team responded that there is a 24 Hour cycle for the order and it will be delivered before midnight on the 16th October. Subsequently at 2130 Hrs. on the same day I made multiple calls to check on order status and there was no response given. The order was not delivered on the 16th October as well.
Vendor asked the customer to raise a ticket and subsequently 2 tickets were raised with the vendor portal to which there has been no response or redress; no communication has been received from the company and they have failed to provide with a confirmed date or time of delivery; and in essence cheated me on the financial and the service terms as listed in the transaction.
As of the 17th October 1510 Hrs. there has been no response or confirmation from the vendor whom I have already paid for and they have been acting with little consumer interest in this case. I have filed a case online with the Consumer Court here in Delhi and look forward to seek your support as well on this as the jurisdiction area comes under you.
Further I have roped in the Times Now Media and Legal team as this provides a great insight on to how the multi million online portal trade has no guidelines or principles when it comes to consumer interests and can do unethical business practices with impunity and no fear of law.
I look forward to hearing from you on this case.
A Fellow Indian
Murali
[protected] Forwarded message[protected]
From: Murali Viswanathan
Date: Sat, Oct 17, 2015 at 2:17 PM
Subject: Fwd: Order Confirmation
To: [protected]@askmebazaar.com
Look if you would like me to come to your office and sort it out with you guys - I am happy and capable to do this.
Me meeting face to face with police in tow will suit you more?
[protected] Forwarded message[protected]
From: Murali Viswanathan
Date: Sat, Oct 17, 2015 at 2:15 PM
Subject: Re: Order Confirmation
To: [protected]@askmebazaar.com
Reminder-3
On Fri, Oct 16, 2015 at 9:27 PM, Murali Viswanathan wrote:
Get a spine and some character - shameless and unethical practices. Have recorded calls made to your call center today. Consumer court is next - and do not worry I work in a law firm so know how this works.
And be ready to pay for the legal proceeding fees as the payment conditions were fulfilled by me as a customer and given that you have not met your end of the promise this will be held against you in court.
This matter will be sub-judice in a short span and we will take it from there.
Customer - Murali - Order No. NDD2468868
On Fri, Oct 16, 2015 at 9:04 PM, Murali Viswanathan wrote:
Where is my order?
[protected] Forwarded message[protected]
From: askmeBazaar
Date: Thu, Oct 15, 2015 at 7:30 PM
Subject: Order Confirmation
To: [protected]@gmail.com
AskMeBazaar.com CUSTOMER
SUPPORT
Hi Murali VIswanathan,
Thank you for your order!
Please find below, the summary of your order NDD2468868
ITEM QTY SHIPPING DISCOUNT SUBTOTAL
Seller: NDD_AMB_GUR
HP Pavilion 20-2212IN All In One Desktop
1
0
0
Rs. 43106.00
Item Price: Rs. 43106.00
Shipping Charge 0
DISCOUNT Rs. 0
Total Rs. 43106.00
BILLING ADDRESS
Murali VIswanathan | [protected]
A-40/D Munirka DDA Flats,
New Delhi-110067, Delhi
DELIVERY ADDRESS
Murali VIswanathan | [protected]
A-40/D Munirka DDA Flats,
New Delhi-110067, Delhi
What Next?
You will receive a phone call on the contact number you provided for order confimation.
Any Questions?
You can always reach us at [protected]
or write to us at [protected]@askmebazaar.com
AskMeBazaar.com
24x7 Customer Support • Buyer Protection • Flexible Payment Options • Largest Collection
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2015
Ask Me Bazaar Customer Care's response Hi,
Our team is dealing with your concern on priority. Request you to wait for some time.
Regards,
Sunny
Team AskMeBazaar
As per the system, your product has been delivered to you. Kindly accept our sincere apologies for the delay. We hope all your concerns are resolved now. Thanks for shopping with Askmebazaar.
Regards,
Prashant
Team AskMeBazaar