Axis Bank — Unknown online transaction

Address:

560016

Dear sir,
Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile number, where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

Please request you to help me on this matter to get back the amount.
Card details :
Icici bank ([protected])
Airtel money – Rs.4500, reference number : 534166 dated 02.11.2016
Idea bill – Rs. 2500, reference number : 394322 dated 02.11.2016
Oxigen wallet – Rs.4000, reference number : 659292 dated 02.11.2016
Standard chartered bank ([protected])
Airtel money – Rs.4500, reference no. [protected] dated 02.11.2016
Oxigen wallet – Rs.4000, reference no. [protected] dated 02.11.2016

I got the transaction details, Amount transferred person details :
Ankilesh Kumar Pande, A/c No. : [protected] with IFSC code- UTIB0001471

I tried to contact that person (registered mobile). But its coming switched off.

Please kindly help me to get the money.