[Resolved]  Bajaao — what a poor service bajaao is showing to me

Address:Mumbai City, Maharashtra, 400099
Website:www.bajaao.com/products/stagg-stb-la10ub-basic-bass-guitar-gigbag

Order no : 104749
Ticket no: [protected]
Sandeepadhikari.[protected]@gmail.com

What a poor service bajaao is showing to me
(Refund my money with delivery charge)
Order date : aug 17, 2017
Delivery date : aug 28, 2017
I purchased 3 different items, 1 is defeated
I send the mail on same day after i received a used and dirty product -
Stagg stb-la10ub basic bass guitar gigbag
With attached images, bank details
I make a video evidence when i opened the box
I give them clear instructions - arrange the reverse pickup and
Refund my money to my bank account

It has about 8 days gone but no reverse pick up details they given to me
Only tell me on phone, then what?

I still waiting for their proper response and i informed them the
Situation regularly by email and phone

Again i called them today and they told me the reverse pick up will be be arranged today or tomorrow and a confirmation massage will be send, but no massage i received

Now i fill, they will trying to delay my time and waste my money

I am a long time customer of them, many items i purchased in past,
But this time i am very disappointed.

They provide very bad service day by day
I hope they understand now

Thank you
+4 photos
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Sep 27, 2017
Complaint marked as Resolved 
I called and emailed them regularly and finally they picked the used, dirty product and they refunded my money to my bank account Thank you
Bajaao customer support has been notified about the posted complaint.
Complaint comments 

Comments

I can't track my order .. And there is no helpline no of bajaao ... I can't even contact to any one ..
I want it to get serviced...
N no one r responding on costumer care number.
I have order a maudio studio monitor which was scheduled to be delivered to me till 7 th march 20:00pm now since the given time is passed and i have no idea about where is my product, i wolud like you to look for it so as to avoid a negative comment from my side
My order id is 171513
Tracking no is[protected]
I purchase a product from bajaoo.com. My order no. 171084. Date of delevery 02/03/2019 but tiil date product not yet received. No satisfactory reply received from Bajaoo as well as courier partner.

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    323/324 Laxmi Plaza, Bldg 9, Laxmi Industrial Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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