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Bajaj Allianz Complaints & Reviews

3.9
Updated: May 8, 2026
Complaints 2232
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P
pravinpawar4810
from Mumbai, Maharashtra
May 12, 2023
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Address: Plot no. 88 1401 Goodwill excellency Sector 17 vashi Navi Mumbai 400703

Hello sir
Please remove my PAN from IRDA AGENCY portal, as I am joining new insurance company.
PAN NO. DASPP7316B
Bajaj Allianz customer support has been notified about the posted complaint.
My email id - [protected]@gmail.com
Contact no. [protected]
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    pravinpawar4810
    from Mumbai, Maharashtra
    May 12, 2023
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    Address: Plot no. 88 office no. 1401 14th floor goodwill excellency sector 17 vashi Navi Mumbai 400703

    I want to remove my Agency code from IRDA Portal. I am not doing buisness. And Bajaj Allianz insurance company not giving NOC to me. So I want to remove my PAN details from IRDA.
    Bajaj Allianz customer support has been notified about the posted complaint.
    My email id - [protected]@gmail.com
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      S
      from Bengaluru, Karnataka
      Apr 15, 2023
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      Address: CORPORATE MARKETING MUMBAI-Bajaj Allianz General Insurance Co Ltd,952/954 Appasaheb Marathe Marg,,Next To Saraswat Bhavan,Prabhadevi , Mumbai,Mumbai,M

      Refund request number[protected]
      Claim Number[protected]-00151519
      Case ID:10361609
      request number is SR: 10275239

      This claim is with respect to my recent travel from US to India. The trip was delayed by 35 hours and there was missed connection. I had applied for insurance claim and after more than 2 months meticulous follow-up and providing all documents the insurance company approved a claim of 2484 rupees which is no where close to the what policy mentions.

      The policy mentions USD 120 for trip delay and USD 250 for Missed connection which is atleast Rs30000. There is no proper answer when i asked for the reason for such low insurance approval.

      Kindly process the correct claim amount for this insurance.
      Bajaj Allianz customer support has been notified about the posted complaint.
      Hi, we are sorry about this. Request you to share your email ID, contact, and policy number on [protected]@bajajallianz.co.in so we can quickly resolve your issue for you and kindly mention this verification code BA - 3253 in the subject line.
      Hi, We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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        K
        khanjan015
        from Ahmedabad, Gujarat
        Apr 14, 2023
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        Address: AHMEDABAD BRANCH-4th Floor, Turquoise,Nr. Panchvati Circle,C.G Road,Ellisbridge,Ahmedabad,Gujarat,INDIA,380006

        My insurance claim was approved by Bajaj Allianz. I already paid deductible amount that I am responsible in January 2023. Still Bajaj Allianz has not processed the remaining payment to hospital. The hospital is sending me 3rd party action notices for collection every two weeks. I called Bajaj insurance multiple times but still no satisfactory response. Please expedite the payment process.
        Bajaj Allianz customer support has been notified about the posted complaint.
        Hi,

        We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

        We have registered your complaint with Reference No. BA - 3258, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

        Caringly Yours,
        Bajaj Allianz General Insurance
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          L
          luckydew0987
          from Dhamtari, Chhattisgarh
          Apr 12, 2023
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          Sir/Mam please removd my PAN no. from IRDA
          Name- Lokesh
          PAN No- AQXPL7769G
          Bajaj Allianz customer support has been notified about the posted complaint.
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            R
            Rajan Sharma
            Apr 11, 2023
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            Address: Vill - Karinga Kothi Po - Magaidih Dist - Chapra Saran

            Hello Sir
            Remove Pan Card in Irda
            Agency Code 20042850
            Mob - [protected]
            Bajaj Allianz customer support has been notified about the posted complaint.
            Hi Rajan,

            We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

            We have registered your complaint with Reference No. BA - 3243, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

            Caringly Yours,
            Bajaj Allianz General Insurance
            Dear Rajan,

            We've taken note of your concern. Please share your contact number and email ID so that we can assist you further.

            Regards,
            Bajaj Allianz Life Insurance Team
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              S
              Subhajit roy144
              from Siliguri, West Bengal
              Apr 1, 2023
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              Dear Team

              I request for self deactivation for my POSP code from Bajaj Allianz by IIB SELF DEACTIVATION SITE but now showing deactivation request has been declined..Please Help for deactivation because I'm already working with another insurance company..Please Help

              Name : SUBHAJIT ROY
              IMD CODE : 20022314
              Bajaj Allianz customer support has been notified about the posted complaint.
              Hi Subhajit,

              We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

              We have registered your complaint with Reference No. BA - 3134, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

              Caringly Yours,
              Bajaj Allianz General Insurance
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                C
                cjsanjeev16
                Mar 20, 2023
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                Misleading and suspicious sms from bjazgi

                Address: Lingarajapuram

                I got sms saying that your two wheeler insurance policy can be renewed with following link and it went to bajaj allianz website and I paid the amount and
                I did not get the renewed policy. And one more thing my policy is active and I have checked it later....
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                S
                swapan majee
                from Purulia, West Bengal
                Mar 15, 2023
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                Address: PURULIA
                Website: 9153295294

                Pan remove irda BDXPM2486H
                Bajaj Allianz customer support has been notified about the posted complaint.
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                  A
                  Arjun4002
                  Mar 13, 2023
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                  I took a travel insurance from Bajaj alliance for my mom but name was diff in the insurance document I received

                  I immediately contacted and ticket was created to correct the name, even after a month, there is no response from them in the past one month ...

                  Pls respond
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Hi Arjun,

                  We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                  We have registered your complaint with Reference No. BA - 3196, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
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                    K
                    Kkarthik Karthik
                    from New Delhi, Delhi
                    Mar 5, 2023
                    Resolved
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                    Resolved

                    Address: no 13/10 4th main road mgr nagar velachery Chennai-600042

                    Sir,
                    Claim no[protected]P i was asked to do operation in my knee on 14th February 2023 after fixing surgery arrangement with the doctors in VS hospital Kilpauk Chennai.
                    So i started to process the insurance claiming procedures with Bajaj Allianz insurance on 11th February 2023 but they gave approval on 15th Feb 2012 only that too against Rs.1, 87, 000 claim approval request from hospital they approved only Rs.1, 00, 000 This proves that if we depend Bajaj allianz for emergency at critical care we will get the approval after the patient dies.
                    By the time i lost my patience and moved alternately with my Hdfc health insurance which was approved on 14th Feb 2023 with in one hour and completed the surgery on 15th Feb 2023 and the claim amount was Rs.1, 47, 000.
                    I am getting the approval from Bajaj Allianz team after the surgery got over for Rs.1, 00, 000 against the claim request amount of Rs.188500.
                    Insurance is a factor which should help a common man financially under medical emergencies. But i am totally unhappy to have a worst insurance claiming experience with Bajaj Alliance group.
                    I was keep on calling the customer care team in their toll free number to know the status of the claim but i am sorry to say they are very worst unable to update the exact status of the claim and they committed that it will take 24 hours working hours to approve the claim but it happened only after 5 days in which 3 are live weekly working days.
                    So I conclude by saying that, no one else should suffer like this like me in future opting Bajaj allianz insurance. i kindly request you to take necessary action in this regards.
                    Thanks and Regards
                    K Karthik
                    [protected]
                    Apr 8, 2023
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 06, 2023
                    Bajaj Allianz Customer Care's response
                    Hi Karthik,

                    We truly understand your concern. We shall take this ahead and help you with an update at the earliest.

                    We have registered your complaint with Reference No. BA - 3165, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                    Caringly Yours,
                    Bajaj Allianz General Insurance.
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                      P
                      paritosh_12
                      from Delhi, Delhi
                      Feb 26, 2023
                      Jun 29, 2023
                      This thread was updated on Jun 29, 2023
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                      Fraud and cheaten done in name of fd

                      Dear Sir/Mam,

                      as I paritosh jaiswal citizen of India want to launch a complaint against Bajaj Allianz, as i have got cheated by the team member of aforesaid company employee.

                      While at the time when the company employee Sandhya Mam, Miss Tanu and others came to my office to get proceed for fd in which I was asking them to do fd but they kept me in hidden that they are doing FD instead of doing FD they have done...
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                      H
                      harshanumberone
                      from Bengaluru, Karnataka
                      Feb 24, 2023
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                      Bajaj Allianz took the payment and generated policy for the new member but they are not reflecting in the app and eventually will not be able to submit any claims. Why do you take payment if you are unable to control your application members. I was not able to utilise the benefits from last 4 months and wasted my 20k on this.

                      Never trust and waste your money on Bajaj policies. They have useless customer care and they don't keep the records upto date and everytime asks the same details without looking at the tickets. Wasted 4 months till now and would need compensation for wasting my time as well.

                      Policy number: 12-8432-[protected]-00
                      Emailed multiple times to
                      rider.[protected]@bajajfinservhealth.in,
                      Jerome.[protected]@bajajallianz.co.in,
                      Ankit.[protected]@bajajallianz.co.in
                      [protected]@bajajfinservhealth.in
                      and nobody owns the customers.
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Hi Harsha,

                      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                      We have registered your complaint with Reference No. BA - 3145, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
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                        H
                        harshanumberone
                        from Bengaluru, Karnataka
                        Feb 24, 2023
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                        Bajaj Allianz took the payment and generated policy for the new member but they are not reflecting in the app and eventually will not be able to submit any claims. Why do you take payment if you are unable to control your application members. I was not able to utilise the benefits from last 4 months and wasted my 20k on this.

                        Never trust and waste your money on Bajaj policies. They have useless customer care and they don't keep the records upto date and everytime asks the same details without looking at the tickets. Wasted 4 months till now and would need compensation for wasting my time as well.

                        Policy number: 12-8432-[protected]-00
                        Emailed multiple times to
                        rider.[protected]@bajajfinservhealth.in,
                        Jerome.[protected]@bajajallianz.co.in,
                        Ankit.[protected]@bajajallianz.co.in
                        [protected]@bajajfinservhealth.in
                        and nobody owns the customers.
                        Bajaj Allianz customer support has been notified about the posted complaint.
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                          D
                          devsingh7476
                          from Bahadurgarh, Haryana
                          Feb 23, 2023
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                          Address: gurgaon

                          Issue me NOC regarding Agent ID BAG10059837

                          regards
                          devender singh
                          bahadurgarh haryana 124507
                          [protected]
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Hi Devsingh,

                          We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                          We have registered your complaint with Reference No. BA - 3143, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                          Caringly Yours,
                          Bajaj Allianz General Insurance
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                            R
                            Rahul210489R
                            from Delhi, Delhi
                            Feb 15, 2023
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                            Address: Delhi

                            I got today call from Bajaj Allianz executive from [protected]. A lady called me when I told her not to call me unnecessary i donot need any insurance or i am not a senior citizen. She start arguing me on the call and then a person called me back from same number and start fighting and abusing over the call and told me to send ur location i will see u. What is this he was litterally threatning me on the call. Such a misbehave and illiterate people
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Hi Rahul,

                            We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                            We have registered your complaint with Reference No. BA - 3118, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Rahul210489R's [Complaint's author] reply, Feb 21, 2023
                            Hello Team,

                            i do not have any policy i got that unnecessary call from your customer care and they misbehave.
                            i shared you the contact number from which i got call.

                            did you corss check with that customer executive. did you call them.
                            Rahul210489R's [Complaint's author] reply, Mar 16, 2023
                            what is the update do you guys have any ethics.
                            i complaint about the misbehave and threatning call. i shared the number as well.
                            what is the update here
                            Bajaj Allianz Customer Care's response, Mar 16, 2023
                            Verified Support
                            Hi Rahul, we are sorry about the experience and are checking on your issue. Request your patience for some more time
                            Hi Rahul,

                            We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                            We have registered your complaint with Reference No. BA - 3118, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Rahul210489R's [Complaint's author] reply, Feb 22, 2023
                            Reference No. BA - 3118

                            what is the update did you check your customer executive why they guys were threatning and misbehaved with me and when i asked them to share there employee id why they did not share.
                            Hi Gourav,

                            We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                            We have registered your complaint with Reference No. BA - 3118, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
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                              K
                              Khalid rza
                              Feb 15, 2023
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                              Address: Brach Rajnandgaon. Head branch raipur chhattisgarh

                              Dear team
                              My name is Khalid rza from chhattisgarh.
                              My pan card number DGLPR1755M. BAJAJ ALLIANZ
                              Advicer code is [protected]

                              Please sir remove my pan card priority basis
                              actually sir my offer letter is pending in TATA AIA because of this reason
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Hi Khalid,

                              We have taken a note of your concern. We will connect with you soon to assist you.

                              We have registered your complaint with Reference No. BA - 3119, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                              Caringly Yours,
                              Hi Khalid, we've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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                                M
                                Mehta Gourav
                                from Jaipur, Rajasthan
                                Feb 6, 2023
                                Resolved
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                                Resolved

                                Address: 03, Shyam Vatika, Chhatrasal Nagar, Nandpuri,, Malviya Nagar Jaipur

                                Policy No. OG[protected]-00001489
                                [Tenure: 15.02.22 to 14.02.23]
                                The then Marketing Officer of the Canara Bank, Malviya Nagar Branch Mr. Yasir Gauri (who resigned the bank job 4-5 months earlier) asked me to sign a blank Proposal Form of Bajaj Allianz General Insurance Co in Feb, 2021 and he will fill all informations required in the Form. after knowing everything about the claim I have reimbursed earlier in year 2019 of the treatment of Breast Cancer from Apollo Munch n HDFC Ergo . He solely left blank the Sr. No.26 of Bajaj Allianz Mediclaim Insurance Proposal Form (wherein he has to mention the existing diseases earlier claims reimbursed to the Policy Holder). It is therefore requested to now mention the disease of my wife at Sr. No.26 of your Proposal Form and give me continuity benefit from earlier effect and without charging any excess premium because technical mistake/negligence was done at Canara Bank, Malviya Nagar Branch's end. As I am regularly paying premium since Feb, 2017 to one or the other company who has customized tie-up with Canara Bank.
                                S.No. Name of the Company Policy No. Tenure
                                1. Apollo Munich Health Insurance 120100/12001/2017/A005425/PE00440900 04.02.17 to 03.02.18
                                2. Apollo Munich Health Insurance 120100/12001/2017/A007631/325 14.02.18 to 13.02.19
                                3. Apollo Munich Health Insurance 120100/12001/2018/A012706/711 14.02.19 to 13.02.20
                                4. HDFC Ergo Health Insurance(Apollo Munich Health Insurance taken over by HDFC Ergo) 120100/12586/2018/A016898/702 14.02.20 to 13.02.21
                                5. Bajaj Alliance Health Insurance OG[protected]-00001683 15.02.21 to 14.02.22
                                6. Bajaj Alliance Health Insurance OG[protected]-00001489 15.02.22 to 14.02.23
                                If I were not given continuity benefit then what I am paying premium continiously for so many years?
                                Please renew my Policy for the period of 15.02.23 to 14.02.24 by giving continuity benefit from earlier effect and without charging any excess premium.
                                Mar 20, 2023
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2023
                                Bajaj Allianz Customer Care's response
                                Hi Gourav,

                                We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                                We have registered your complaint with Reference No. BA - 3092, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                Caringly Yours,
                                Hi Gourav,

                                We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                                We have registered your complaint with Reference No. BA - 3094, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                Caringly Yours,
                                Bajaj Allianz General Insurance
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                                  anuj_thakur89
                                  from Chandigarh, Punjab
                                  Feb 2, 2023
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                                  With due respect, I wanted to bring to your notice the recent change in my fund value that I have been continuously monitoring.
                                  I have been receiving text messages on my phone regarding the fund value which showed me an amount of Rs.10, 193, 74/- from 27 july 2022 to 19 august 2022.
                                  After that suddenly it started showing me the amount of Rs. 5, 46, 137. The former amount was seen on the bajaj allianz application as well as the policy bazaar application.

                                  I raised the complaint on 22 aug 2022, here is my complaint number Case ID:[protected]
                                  Bajaj Allianz customer support has been notified about the posted complaint.
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                                    Shivani kumari 20
                                    from Lakhisarai, Bihar
                                    Feb 1, 2023
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                                    This is Shivani kumari one of the IC of Bajaj Allianz Life insurance. i am switching to other organisations and there I have to upload my experience certificate of Bajaj Allianz as an ic and i am working in your organization since 2/5 /2022.my ic code is ABLIC[protected]. It's my humble request to u plz provide me the relieving letter as soon as possible so that I can proceed ahead in my career.
                                    Bajaj Allianz customer support has been notified about the posted complaint.
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