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Bajaj Allianz Complaints & Reviews

3.9
Updated: Feb 15, 2026
Complaints 2230
Resolved
1682
Unresolved
548
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Bajaj Allianz reviews & complaints page 6

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S
Shamma Parveen
Jan 20, 2023
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Address: Daltonganj Palamu Jharkhand

Respect Sir,
I am Shamma Parveen, my pan card is registered from IRDA portal. Sir I humble request to you please remove my pan card from IRDA portal.
Pan card Number: - EUUPP7775R
IC CODE:- [protected]
Thank You
Bajaj Allianz customer support has been notified about the posted complaint.
Hi Parveen,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 3038, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
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    Shamma Parveen
    Jan 20, 2023
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    Respect Sir,
    I am Shamma Parveen. My pan card is registered from IRDA portal. Sir I humble request to you please remove my pan card from IRDA portal.
    Pan card number: - EUUPP7775R
    IC CODE:- [protected]
    Bajaj Allianz customer support has been notified about the posted complaint.
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      C
      Chetan dahanukar 11
      Jan 18, 2023
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      Address: 421302

      I purchase insurance policy of my cousin brothers vehicle MH04JF0305 Mandar Mantri bike owner name but past few months i am using his bike so i renew a insurance of vehicle of same rc details mistakely i put my name on insurance policy Chetan Dahanukar it was mistak i know .
      15 days ago my brother had a accident and i make a claim intimate that time i ask first question to insurance company person policy holder and vehicle owner name is different they told me its ok we will proceed dont worry now its been 15 days they not approved my claim and keep saying rc holder and policy holder name is different if this is the issue then why he proceed why they survey my vehicle why they ask me for estimate of my vehicle they simaply harrased me and i want to file complaint against them
      Bajaj Allianz customer support has been notified about the posted complaint.
      Hi Chetan,

      We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

      We have registered your complaint with Reference No. BA - 3029, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

      Caringly Yours,
      Bajaj Allianz General Insurance
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        M
        mohaideen2020
        from New Delhi, Delhi
        Jan 3, 2023
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        Address: 71 Thandhi Office Road, Thoothukudi

        I have pay my two wheeler insurance through Paytm wallet the amount will deducted from my account (Rs. 1049/-)and error will appear the amount will send to BILLDESKutil please resolve the problem
        Bajaj Allianz customer support has been notified about the posted complaint.
        Hi,

        We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

        We have registered your complaint with Reference No. BA - 2884, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

        Caringly Yours,
        Bajaj Allianz General Insurance
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          S
          SHWETHA H M
          from Nelamangala, Karnataka
          Jan 1, 2023
          Resolved
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          Resolved

          Refund not initiated after health policy got declined

          Hello,

          I purchased a new Bajaj allianz health policy with quote reference 11-8450-[protected]-00 and the payment was completed on 14 Dec 2022. After the initial medical tests were completed, the policy was declined for 2 persons out the 3 due to medical reasons on 27th Dec 2022 and I received the cancellation message from the team.

          The refund for my payment has not been initiated even after several emails to...
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          T
          Tvspepplus
          from Jaipur, Rajasthan
          Dec 27, 2022
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          All documents send by mail . But complaint not resolve you.
          My SR No. 09455804
          1st owner name Kailash chand jain
          Policy no.
          OG[protected]-00000053
          2nd owner RC Name Harish Kumar Rathore to be update so, 2nd owner ame update in policy
          Bajaj Allianz customer support has been notified about the posted complaint.
          Hi,

          We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

          We have registered your complaint with Reference No. BA - 2867, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

          Caringly Yours,
          Bajaj Allianz General Insurance
          Bajaj Allianz Customer Care's response, Jan 5, 2023
          Verified Support
          Hi, we've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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            S
            sankar633
            from CHAKDAHA, West Bengal
            Nov 29, 2022
            Resolved
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            Resolved

            Dear Sir/Madam,
            I am Sankar Prasad Roy My mobile no [protected], I have a policy of bajaj allianz life insurance company. Due to lockdown I unable to continue policy premium last 2 years, today a lady call me Mobile number [protected] she said she call from bajaj allianz due to unpaid premium last 2 years not possible to continue policy. company decided to paid money with interest return policy holder, she said also my policy number, date of policy, premium amount, last paid money & also my name, after that she said if I close and return my money need to pay company charges rs2500/- after get my premium balance 90, 333/- she send me bajaj allianz policy details my mobile number text sms also send a bank account number. She said if i paid this account number after 1hrs I get my premium paid money with interest.
            please find the attachment file of text sms details.
            I see this sms and verified the account number, this account no not verified to bajaj allianz company account number are any personal account number name of SUBHASH CHANDRA, I call customer care bajaj allianz for this subject customer care person said this a scam be careful don't said any money, if any money bajaj send policy holder not asking paid charges separately company send money automatically if policy lock in period end policy holder register bank account not going any place, I return call back that lady and said why you tell me this account number are bajaj allianz this account number any personal account, If you send a money deduct refund premium amount and send my account, she said cancellation charges need to pay first after that refund bajaj allianz I not agree with this agreement.
            My question is how did my know information get to that girl. everything are match my policy number last paid amount total paid amount date ext ext ext. this means the company sells policy holder information by stealing it, need to more information also I request to bajaj allianz don't sell any policy holder information any others person, I wants know how to get my information leak out bajaj allianz company take a action about this mater . It happened to me today tomorrow it can happen to someone else.
            Jan 2, 2023
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            Dec 01, 2022
            Bajaj Allianz Customer Care's response
            Dear Sankar,

            your concern has been addressed by our team.

            Regards,
            Bajaj Allianz Life Insurance Team
            Dear Sankar,

            thanks for reaching out to us. Please allow us some time to look into your details and revert with an update.

            Regards,
            Bajaj Allianz Life Insurance Team
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              Ashoksharma551998
              Nov 24, 2022
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              I am having a bajaj allianz home insurance policy. I have raised a claim on 22/11/2022 but there is no update regarding my claim status.
              Bajaj Allianz customer support has been notified about the posted complaint.
              Hi Ashok, we have received your complaint on Twitter and are already looking into this. We shall update you at the earliest.
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                P
                Pradeep.sahu01
                from Kanker, Chhattisgarh
                Nov 14, 2022
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                Address: Vill/POST- kodagaon North bastar kanker, chhattisgarh pin 494670

                Dear team,

                Kindly untag my pan irda portal
                Because my code is COMMON SERVICE CENTRE VLE INS
                And present I am employee of Bajaj Allianz general insurance company Ltd
                So please untag my pan
                Bajaj Allianz customer support has been notified about the posted complaint.
                Hi Pradeep,

                We've made a note of your concern. Please share your agent code and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                We have registered your complaint with Reference No. BA - 2876, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                Caringly Yours,
                Bajaj Allianz General Insurance
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                  A
                  Aruna Balakrishna
                  Nov 5, 2022
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                  Hi, I started with a premium of 2000/month in April 2013. My policy is due to mature in 5 months. How to know my return amount?

                  I tried to chat on whatsApp, but i dont get any response.
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Dear Aruna,

                  We understand your concern. Please send in your policy, contact number and email ID for our team to get in touch with you.

                  Regards,
                  Bajaj Allianz Life Insurance
                  Dear Aruna,

                  we understand your concern. Please share your policy, contact number, and email ID for our team to get in touch with you.

                  Regards,
                  Bajaj Allianz Life Insurance Team
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                    S
                    Sankar Halder
                    from New Delhi, Delhi
                    Nov 1, 2022
                    Resolved
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                    Resolved

                    I want to Cancel my Posp/Agent code which generated, Please Remove my Pan Card

                    My name is Sankar Halder, Subhasgram Kolkata 700147, Pan No- APFPH7153B, Mobile No. [protected], Email Id. [protected]@gmail.com.
                    2-3year ago my friend open posp/agent code generated Bajaj Allianz General Insurance Company, bt i can't work with this insurance company also i haven't received any kit from this insurance company this reason i don't know my posp/agent code which generated IRDA portal, I have already go Bajaj Allianz...
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                    M
                    mitul mistry
                    from Ahmedabad, Gujarat
                    Oct 28, 2022
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                    Address: Bajaj Allianz, near Parimal Garden, Ellis bridge, Ahmedabad, Gujarat, INDIA
                    Website: www.bajajallianzlife.com

                    Dear sir,

                    I am Mitul Premjibhai Mistry.

                    I am submitting my complaint regarding insurance policy with Bajaj Allianz Life Insurance company.
                    policy number: [protected] and [protected]

                    Misguided about the policy by the wealth manager of Bajaj Allianz.
                    I am describing all the incidence step by step:

                    1. I was very happy customer of Bajaj Allianz, my old policy no was: [protected], SATRTING DATE 17/03/2009. policy holder MItul P. Mistry.
                    life assured Mr, Pruthvi Mitul MIstry. was very regular in paying premium of Rs 12, 000.

                    2. Before a year Mr, Urvish Shah (wealth manager of Bajaj Allianz) (mob: 91 [protected] and [protected]) came to my home by showing his Icard and explain me that you are getting very low rate in this policy, and you should invest this money in our other policy, by that you will get more benefits. He explains me that you this is one-time premium policy, then after you don't have to do or pay anything. I was agreeing with that and signed for that where he shows me. policy no: [protected] as he assured me that in 1 month you will get statement by email. but didn't get it and called so many times to him, every time he gave me different excuses, and delayed, after some time he gave me a printout about the statement and show me the growth of my invested money. that time asked about the premium of 200000 every year specified in printout, his answer was it is by mistake and in next statement i will clear it. I trust him as he is wealth manager of Bajaj Allianz.

                    after a year i got call and messages about the premium asking for my policy, i shocked that time the message was " please keep balance of Rs 200000 in your account to pay premium against your policy.
                    i called so many times to Mr, Urvish Shah wealth manager, sometimes not picking calls, sometime very busy, sometimes hospitalized, some time out of station. after so many calls he answered, and i explained about the message of premium, he replied to me "please don't keep balance in your account i will manage it". I attached that conversation on WhatsApp with this mail. then i doughty visit the office of Bajaj Allianz and I come to know the person Mr, Urvish Shah is no more employee of our company. he dismissed from his job because there were so many other complaints against him by policy holders. and they advised me to do return complaint, and as i did so on 22/9/22.

                    3. when he came to show me the growth of first policy, and explain me and my father Mr, Premjibhai Mistry, about the other very good policy, which gives me lifetime returns by just paying premium 100000 Rs for 5 years only, after 10 years you will get start benefits every month. we were agreed as the premium was for only 5 years. policy no: [protected]. date. 16/03/2022. after a month i get policy by post, I read it and found the premium paying term was for 10 years, again I started calling him, but the same as before no answers, excuses, mother hospitalize and many more, he just replied to me once that he will clear everything it is just by mistake of other staff of Bajaj Allianz and you will get other correct policy documents in short time. I wait for a month but no other policy, then i visited office the answer was he is out for work. i tried to call him but busy in meetings, no reply, excuses,
                    then i visited office and complaint about him on 22/9/22. there was no progress of complaint, i contact office they advise me to mail on complaint portal so i did on 17/10/2022. service request no:[protected].
                    there was call from Bajaj Allianz(mob no:[protected] named Pankti Acharya in conference with Mr, Manoj) about complaint i explained everything, then after 2-3 days they called me again and one person Mr, Manoj from Ahmedabad Bajaj office (the boss of Mr, Urvish Shah), talked with me in very high attitude, i explained him everything but he was not listening to me and only asking me why you didn't complaint about this in 15 days you received policy? i told him i did so to Mr Urvish, he was not ready listening me, he was talking about company policy of 15 days return policy. after talking with him, I received an email of rejecting my refund or any solutions. as i didn't complaint about in 15 days after policy received. which i did to wealth manager on call.

                    Due to corona time and 3rd and 4th wave of corona i was restricted go outside more frequently. but i did whatever i can by call with the company authorized person.

                    After this incidence i am very much shocked and now i don't have any more trust on insurance companies, it is better to keep money in banks in the form of fix deposits for our family future.

                    Waiting for your positive reply soon.
                    Thanks
                    Mitul Premjibhai Mistry.
                    +91 [protected]
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Oct 28, 2022
                    Updated by mitul mistry
                    i am not getting complaint submit report or message
                    Verified Support
                    Oct 29, 2022
                    Bajaj Allianz Customer Care's response
                    Hi Mitul, we've noted your concern and your details. Kindly allow us some time to check and update you.
                    Oct 29, 2022
                    Updated by mitul mistry
                    thanks
                    Verified Support
                    Nov 04, 2022
                    Bajaj Allianz Customer Care's response
                    Hi Mitul, we believe that your case has been addressed as per our company policy and we are discontinuing this thread.
                    Nov 04, 2022
                    Updated by mitul mistry
                    I am not satisfied
                    when your wealth manager misguided me
                    how can you stick with company policy
                    even the company has not informed me that, you rusticate him from his job.
                    I am feeling like cheated by company.
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                      E
                      Ela
                      Oct 17, 2022
                      Resolved
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                      Resolved

                      Address: ghaziabad

                      I reached out customer support multiple times to cancel the policy OG[protected]-00001684.

                      I purchased this insurance policy on behalf of my mother and the policy owner details were wrong in policy document (Car ownership was transferred to my mother after my father passed away in 2021).

                      I reached out to customer care team multiple times to get this policy cancelled so that I may issue a new one with correct name. I followed the escalation matrix also, but I have not received a single favorable reply in past 3 weeks.

                      I need to get this cancelled asap so that I may purchase a new one. Please help.
                      Nov 23, 2022
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 17, 2022
                      Bajaj Allianz Customer Care's response
                      Hi,

                      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                      We have registered your complaint with Reference No. BA - 2806, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
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                        H
                        Hitendra99
                        Oct 13, 2022
                        Resolved
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                        Resolved

                        Address: No B173, 1st Floor, Delhi Rd, Moradabad, Uttar Pradesh 244001

                        Hi,
                        My father was passed away on 30/04/2021. He had his policy in Bajaj Aliianz company detailed as:
                        Policy holder name: Jaidev Singh
                        Policy Number: [protected]

                        I have provided every required documents last year in the month of June.
                        Till then there is no resolution done.
                        Everytime the come up with new reason.
                        Now they even ignoring my calls and mails.
                        I request you to please help me out in this.
                        I have some debt on me which was made for the treatment of my father. Now i have no major source of income and i'm having lot of pressure for debt pay.

                        Please help me
                        Dec 1, 2022
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 26, 2022
                        Bajaj Allianz Customer Care's response
                        Dear Hitendra,

                        thanks for reaching out to us. Please allow us some time to look into your details and revert with an update.

                        Regards,
                        Bajaj Allianz Life Insurance Team
                        Verified Support
                        Oct 30, 2022
                        Bajaj Allianz Customer Care's response
                        Dear Hitendra,

                        we believe that your case has been addressed as per our company policy and we are discontinuing this thread.

                        Regards,
                        Bajaj Allianz Life Insurance Team
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                          S
                          Shivaprasad3330
                          Oct 11, 2022
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                          Address: Bajaj Allianz house, Airport road, yerwada, Pune.
                          Website: www.bajajallianz.com

                          Policy holder name: Shivaprasad m
                          Policy No ; OG[protected]-00061310
                          Cancel request SR No : SR 8516843

                          Complaint raised on 5 th October in consumer complaint, i received one reply from Bajaj Allianz company, my issue not solved, again this company is dragging this issue, please help me in resolving this problem and get my money refunded as soon as possible

                          Thanking you
                          Shivaprasad m
                          Bangalore
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Oct 15, 2022
                          Updated by Shivaprasad3330
                          Again dragging for refund, customer care people postponing every time, he is telling, I would request you to wait for 24-48 hours you will receive a revert within 24-48 hours. But I'm waiting almost 10 to 15 days no revert from the company. Please help me to resolve this issue.

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                            S
                            Shivaprasad3330
                            Oct 5, 2022
                            Resolved
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                            Resolved

                            Address: Bangalore

                            Policy holder name: Shivaprasad m
                            Policy No ; OG[protected]-00061310
                            Cancel request SR No : SR 8516843

                            I requested to cancel my policy to the company but no one responding my request please help me.
                            Jul 17, 2023
                            Complaint marked as Resolved 
                            Resolved
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 06, 2022
                            Bajaj Allianz Customer Care's response
                            Hi Shivaprasad,

                            We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                            We have registered your complaint with Reference No. BA - 2774, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Bajaj Allianz General Insurance
                            Oct 09, 2022
                            Updated by Shivaprasad3330
                            Bajaj Allianz WhatsApp coustomer support Only time pass conversation no use, please check WhatsApp screen shot.

                            Verified Support
                            Oct 25, 2022
                            Bajaj Allianz Customer Care's response
                            Hi, We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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                              R
                              rajiv dholakiya
                              Oct 3, 2022
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                              Receiving Unsolicited messages from this company

                              I am receiving suspicious messages from Bajaj allianz as VM BJAZGI addressed to different individuals everytime for policy renewal. My inbox is full of it. Stop sending me these messages. I am not using any of their products. My mob no. is [protected]...
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                              K
                              from Delhi, Delhi
                              Sep 29, 2022
                              Resolved
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                              Resolved

                              Address: Delhi

                              Dear,
                              Sir/Mam

                              My Name is Kanchan Chouhan and my Claim Id is - *OG[protected]-01466105*

                              I have Purchased my mobile with insurance with Bajaj Allianz but when my mobile phone was broken you are not provided my total loss amount and so many times i registered claim on bajaj but Mr Bhisham are rejected my claim due to wrong verbatim but on that time when they are doing verification my sister pickup the call and give wrong verbatim and after that i also update my Right Verbatim with many Executive now i am very frustrated so i want my mobile total loss ASAP.

                              Otherwise i will share your all recordings and all Conversation on social media this is not right things bajaj Allianz doing with me...1st Claim i registered on June and now September is Running till now i don't not Repaired my mobile i want my mobile money back otherwise i will take legal action this is not good.
                              Again i am telling to you please Approve my claim and give my money back i trusted on bajaj Allianz that'why i purchased your Insurance policy if I did get it you will see me in Court...
                              !

                              Thanking You

                              Regards
                              Kanchan Chouhan
                              Nov 6, 2022
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 29, 2022
                              Bajaj Allianz Customer Care's response
                              Hi Kanchan,

                              We've made a note of your concern. Please share your contact via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                              We have registered your complaint with Reference No. BA - 2763, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                              Caringly Yours,
                              Bajaj Allianz General Insurance
                              Verified Support
                              Oct 06, 2022
                              Bajaj Allianz Customer Care's response
                              Hi Kanchan, We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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                                Prit Pal
                                from Bathinda, Punjab
                                Sep 28, 2022
                                Resolved
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                                Resolved

                                "Bajaj Allianz Life Smart Wealth Goal"

                                Address: H No 19653 Ajit Road Bathinda

                                On receipt of the Proposal Form copy received by email and INR 350000.00 has been debited from our A/c no. XX6074 on[protected]:39:11 at EASY/Bajaj Allianz L/[protected]/NDE3MjExM. I am shocked to see that the Scheme was not the same I was told by the Intermediary AXIS Bank Ltd Bathinda Pb. IFSC UTIB0000242, I did not consent to this type of investment.
                                Name of Proposer/ Policy holder : Mrs.Prit Pal Kaur (Age 81 Year )
                                Application...
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                                Bhardwaj G
                                Sep 28, 2022
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                                Address: Karnatka

                                I am continuously following the Bajaj Allianz support team.
                                As per them request I shared even sent original documents to regional office in Pune location.
                                I am totally disappointing by Bajaj Allianz support team..

                                Completely Misguiding by Bajaj Allianz support team.. not helping
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Hi.

                                We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                                We have registered your complaint with Reference No. BA - 2760, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                Caringly Yours,
                                Bajaj Allianz General Insurance
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