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Bajaj Allianz Complaints & Reviews

3.9
Updated: Nov 28, 2025
Complaints 2222
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Bajaj Allianz reviews & complaints page 7

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S
Swarup Epari
Aug 25, 2022
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Address: Hyderabad

HI i got a call from number([protected], [protected]) like my policy with Bajaj is going to expire asking my KYC documents and do the payment of 80K to make it active. if is not active it will be cancelled . I almost got into trap and was going to share KYC documents . Kindly take necessary action for these kind of people
Oct 1, 2022
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2022
Bajaj Allianz Customer Care's response
Hi,

We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 2683, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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    R
    from Raipur, Chhattisgarh
    Aug 19, 2022
    Jun 23, 2023
    This thread was updated on Jun 23, 2023
    Resolved
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    Termination of agency code from Irda website pan lookup.

    Address: Bilaspur Chattiahgarh

    Hello Sir/ Madam

    Sub: To change the status of agency code in PAN lookup as I have never joined Bajaj Allianz as Insurance Consultant neither I worked for any Insurance company previously.

    Please remove the status of agency, agency code and date of appointment from IRDAI.

    Plz see the SR request to resolve the issue with Bajaj Allianz
    Sr no.[protected]
    Sr no.[protected]

    I...
    +2 photos
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    Ashish patel91
    Aug 19, 2022
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    Address: [email protected]

    Sir, i am past employee of bajaj allianz my emp id - 266518, i have provided id card to my reporting manager post resignee but till now branch clearance and id card clearance not cleared from exit portal, that unable to submit to proceed full and final settlement, and experience letter as i have work there for 8 months, help me out for full and final settlement
    Bajaj Allianz customer support has been notified about the posted complaint.
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      S
      from Kolkata, West Bengal
      Aug 8, 2022
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      To whomever it may concern

      My name is Subhrajit Sen i joined bajaj on 2021 as an Insurance Consultant but didn't work there my Code is ABLIC[protected]. Currently i am working with ICICI securities and i need the Bajaj to issue a NOC certificate from their behalf to continue my Job at ICICI as my PAN is Linked to Bajaj. Now the company is refusing to issue me the NOC kindle help with this matter as it is a crucial problem which will affect my career.

      Thank you
      Subhrajit Sen
      Bajaj Allianz customer support has been notified about the posted complaint.
      Dear Subhrajitsen,

      thank you for reaching out. Please share your emp. id along with your contact details so that our team will get in touch with you.

      Regards,
      Bajaj Allianz Life Insurance Team
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        M
        Manohar868
        Aug 7, 2022
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        On 1st August 2022, there was a transaction from my Axis bank account in the name of Bajaj Allianz. After enquiring with the bank, I found that this transaction was made with an auto debit instruction by Bajaj Allianz.

        However, I have never set up any auto debit with Bajaj for anything, neither have I authorised any transaction to Bajaj.

        Sharing the transaction details below

        Debit amount — ₹25562.50

        I have spoken to Axis bank branch in Kalyan Nagar Bangalore on 2nd August 2022 and according to them they are doing an internal enquiry but I am yet to receive a response from them.

        I have also written an email to Bajaj Allianz ([protected]@bajajallianz.co.in,
        [protected]@bajajallianz.co.in) on 3rd August 2022 but I am yet to receive any response from them
        Bajaj Allianz customer support has been notified about the posted complaint.
        Hi Manohar,

        We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

        We have registered your complaint with Reference No. BA - 2649, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

        Caringly Yours,
        Bajaj Allianz General Insurance
        Manohar868's [Complaint's author] reply, Aug 11, 2022
        The issue is not about policy number. Issue is that Bajaj Allianz made an unauthrised debit from my account. The Axis bank Kalyan Nagar Branch has written an email to Bajaj Allianz asking them to refund the amount deducted. I have personally visited the Bajaj Allianz office located at 102/104, Cears plaza, 136, Residency Rd, Bengaluru, Karnataka 560025.
        I have given them a written letter with Aadhar and PAN Card asking them to refund the money duducted from my account without my consent.

        The employees in your office told me that I will hear from the Head office in Pune within 24 hours but it has been more than 48 hours now and I have received absolutely no response.

        I have written an email to your grievance officer ([email protected])

        Bajaj Allianz is a SCAM.
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          D
          DG NAVEEN Kumar
          Jul 15, 2022
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          Resolved

          Website: [email protected]

          Policy Number: [protected]
          Product Name: CHILD CARE
          Policy Status: Matured
          Premium Amount: ₹ 6, 240
          Sum Assured: ₹ 1, 00, 000
          Start Date: 11/11/2002
          Due Date: Fully Paid
          Policy End Date: 11/11/2021
          Premium Term: 16 years
          Policy Term: 19 years
          Payment Frequency: Yearly
          Payment Method: Direct Payment

          We have contacted Bajaj Allianz requesting for the policy matured amount where I have paid Rs 6240X 16 years = .Rs, 99, 840

          They inform us we will be paid 70K plus very much surprising to us we,

          1st they mentioned my contact details mail id and contact number are missing, we have sent an email to them with screenshots they are not ready to listen. We have registered with patience.

          2nd after registering now they have asked my bank details are not available we have registered it a few years before, As Instructed by Bajaj we have sent an email to them.

          3rd after everything done now they state they have done cheque payment amount has been credited to our account. Now they are asking us to send one more email when are calling from a registered mobile they are not ready to share details.

          4th suddenly i have seen in my profile registered mobile number changed without our notice highly surprisingly?

          Can anyone suggest how to proceed with bajaj Allianz, Whenever we speak with their customer service they are making us feel we have done all the mistakes in the world and we deserve not to get money from them?

          Highly stressed with them my BP has increased a lot if we deal with them continuously my wife and children have to claim my death insurance from other insurance companies.

          Highly depressed customer of Baja Allianz
          Aug 22, 2022
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2022
          Bajaj Allianz Customer Care's response
          Dear Naveen,

          thank you for reaching out. We'll be happy to help solve your issue. We appreciate your patience.

          Regards,
          Bajaj Allianz Life Insurance Team
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            G
            Gorakh1996
            from Ranchi, Jharkhand
            Jul 15, 2022
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            Address: Yuvraj Complex, Rajendra chowk, Doranda, Ranchi, Jharkhand 834002

            Sir,
            I G.N. Pandey purchases a avenger JH01DM5686 bike by one of your agent in 2020 through E-Auction held by you, and a hypothecation cancellation certificate issued by Bajaj Finance Ltd, Ranchi on[protected].
            and this is the only paper given to me. no other paper work done by authority and yet the bike owner name not changed to me and whenever i reached the office the agent name Pankaj of Ranchi branch not meet me, and on phone call provide me some one no. to me to talk to him and he spare my time so many month to told that the work is in progress and last time he refuse to work. then i again contact Mr. Pankaj, he refuse to take any action and told that the transfer of name of bike is not done to you and refuse to talk again.
            Please provide the as possible as solution to my problem.
            Bajaj Allianz customer support has been notified about the posted complaint.
            Jul 15, 2022
            Updated by Gorakh1996
            Please provide the solution
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              S
              svp12
              from Ahmedabad, Gujarat
              Jul 5, 2022
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              Address: [email protected]

              Required policy details
              +1 photos
              Aug 23, 2022
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been notified about the posted complaint.
              Verified Support
              Jul 22, 2022
              Bajaj Allianz Customer Care's response
              Hi,

              we understand your concern. Please share your policy, contact number and email ID for our team to get in touch with you.

              Regards,
              Bajaj Allianz Life Insurance Team
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                P
                Pritiranjan
                from Mumbai, Maharashtra
                Jul 4, 2022
                Resolved
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                Hi Team,

                From past 30 days i have been continuously following up with Bajaj Allianz Life Insurance team to cancel and refund my policies in free look period but they have still not processed the refund after one month. Kindly escalate this and take appropriate action. They have been harassing with no response and false response mails that refund has been processed successfully from 22nd June but i have still not received the money in my account which was used for policy premiums.

                Thanks,
                Pritiranjan Khilar
                +[protected]
                Aug 23, 2022
                Complaint marked as Resolved 
                Bajaj Allianz customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2022
                Bajaj Allianz Customer Care's response
                Dear Pritiranjan,

                we have already processed the payout through Direct Credit on[protected]. If you still haven’t received the amount, request you to share the bank statement from[protected] till date via DM or you can also send it through email so that we can assist you better.

                Regards,
                Bajaj Allianz Life Insurance Team
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                  G
                  gupta.paaras
                  Jun 28, 2022
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                  Address: Pune

                  This is regarding Bajaj Allianz premium health guard insurance policy.

                  I purchased the policy on 26th June 2022 for two years. According to the health guard policy brochure, it is clearly mentioned that if there is no claim filed for first year, the 50% super cumulative bonus will be added to the sum assured. Same is the case for second year, if there is no claim filed for second year too, the 50% super cumulative bonus will be added to the sum assured.

                  Your customer case at the time of purchasing the policy clearly told that during next renewal after two years i, e 25th June 2024, I will be getting 100% super cumulative bonus.

                  However, after the purchase your customer care have started rejecting the same, now they are saying that its the number of renewal that matters. Hence in this case there is only one renewal for two years so only 50% cumulative bonus will be added.

                  I would like to understand if this is the case, what's the point of
                  purchasing a two years policy? This is like a scam where customers who
                  are purchasing a policy for one year get double the super cumulative
                  bonus than the customers who are paying a higher amount for a two year
                  policy.
                  If this is the case and I am getting only 50% as a Super cumulative
                  bonus after two years, I would like to withdraw my policy since its not been 15 days since the time I purchased the policy. Please refund my money.

                  This is clear fraud and scam you guys are running in India.
                  Aug 2, 2022
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Jun 28, 2022
                  Updated by gupta.paaras
                  For you reference the Policy ID is 12-8451-[protected]-00
                  Jun 28, 2022
                  Updated by gupta.paaras
                  Attaching the Health guard Policy brochure snapshot:

                  6. Super Cumulative Bonus
                  This benefit would be extended if You renew Your “Health Guard” with
                  Us without any break and there has been no claim in the
                  preceding year,
                  i. We will increase the Limit of Indemnity by 50% of base Sum Insured
                  per annum for first 2 years and later 10% of base Sum
                  Insured per annum for next 5 years.
                  ii. Maximum bonus will not exceed 150% of the Hospitalization Sum Insured
                  iii. If a claim is made in any year where a Super Cumulative Bonus has
                  been applied, then the increased Limit of Indemnity in
                  the Policy Period of the subsequent “Health Guard” shall be reduced to
                  previous slab. However the Sum Insured would not
                  be decreased.
                  iv. In case of any increase or decrease of Sum Insured at renewal the
                  Super Cumulative Bonus % would be calculated on the
                  lesser Sum Insured.
                  Claim free Year Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7
                  % Increase in Limit of Indemnity 50% 50% 10% 10% 10% 10% 10%
                  Verified Support
                  Jun 29, 2022
                  Bajaj Allianz Customer Care's response
                  Hi Paaras,

                  We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                  We have registered your complaint with Reference No. BA - 2547, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
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                    AbhijeetKini
                    Jun 24, 2022
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                    Their app keeps opening an old claim (which was settled) and then shows that since its already paid, no new claim can be made. Basically no one is helping me raise a new claim, and each customer care executive seems to be giving me different reasons.
                    Aug 2, 2022
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2022
                    Bajaj Allianz Customer Care's response
                    Dear Abhijit,

                    We've taken note of your concern. Please share your policy, contact number and email ID, so that we can assist you further.

                    Regards,
                    Bajaj Allianz Life Insurance Team
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                      V
                      venkatknd007
                      from Indore, Madhya Pradesh
                      Jun 21, 2022
                      Resolved
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                      I have a Two-wheeler policy with Bajaj Allianz, polic number : 'OG[protected]-00003302', they made several promises before i become a customer, they promised me to provide several 24/7 benefits but they did not provide any of those 24/7 benefits to me and they made me to wait in the middle of the road for some hours, at last, i took help from some other people.
                      In the policy document they mentioned several 24/7 benefits but they are refusing to provide them.
                      They just drop the call while talking to them, some of the staff members even don't know about the 24/7 services and some of them told me to get the reimbursement in the caringly application but 24/7 claim is not available in caringly app. Why Bajaj Allianz is making the false promises when they can't provide the promised services.
                      +1 photos
                      Jul 28, 2022
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2022
                      Bajaj Allianz Customer Care's response
                      Hi Venkat,

                      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                      We have registered your complaint with Reference No. BA - 2531, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
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                        Nk Pahwa
                        Jun 21, 2022
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                        Address: 7549 , B/10 Vasant Kunj Delhi

                        I undersigned, Narinder Kumar Pahwa, holding the Travel Insurance Policy No.[protected] for $50000, for the period of 24th September 2021 To 18th January 2022.
                        I was admitted to Ashford and St. Peter's Hospital, Guildford Road, KT 16, OPZ, United Kingdom for the period of 27th October 2021 to 29th October 2021 and I was diagnosed with Syncope. We have paid the bills of Hospitalisation and applied for reimbursement of Claims . We made several Correspondence to M/S. Bajaj Allianz General Insurance Co. Ltd, but we are sorry to say that the matter was not dealt seriously and till today Claim is not Settled.

                        As per Query raised by M/S. Bajaj Allianz General Insurance Co. Ltd., we wrote a letter to a concerned NHS Hospital in UK to provide Item wise Break-up of Bill but they don't have facility to provide Item wise detail of the invoice. They club it together and provide for the days I was admitted. We are tired of communicating with M/S. Bajaj Allianz General Insurance Company but they are not settling the claim. .
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Hi Narinder,

                        We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                        We have registered your complaint with Reference No. BA - 2529, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                        Caringly Yours,
                        Bajaj Allianz General Insurance
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                          Nk Pahwa
                          Jun 21, 2022
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                          Address: 7549 , B/10 VAsant Kunj New delhi . EMAIL : [email protected]

                          I Narinder Kumar Pahwa, holding the Travel Insurance Policy No.[protected] for $50000, for the period of 24th September 2021 To 18th January 2022.
                          I was admitted to Ashford and St. Peter's Hospital, Guildford Road, KT 16, OPZ, United Kingdom for the period of 27th October 2021 to 29th October 2021 and I was diagnosed with Syncope. We have paid the bills of Hospitalisation and applied for reimbursement of Claims . We made several Correspondence to M/S. Bajaj Allianz General Insurance Co. Ltd, but we are sorry to say that the matter was not dealt seriously and till today Claim is not Settled.

                          As per Query raised by M/S. Bajaj Allianz General Insurance Co. Ltd., we wrote a letter to a concerned NHS Hospital in UK to provide Item wise Break-up of Bill but they don't have facility to provide Item wise detail of the invoice. They club it together and provide for the days I was admitted. We are tired of communicating with M/S. Bajaj Allianz General Insurance Company but they are not settling the claim. .
                          Bajaj Allianz customer support has been notified about the posted complaint.
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                            Amitripathi
                            Jun 20, 2022
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                            Policy Rejected, refund not issued

                            It all started in the month of April when my father bought a Health Insurance policy for my mother. Due to unknown reasons the policy was rejected and the amount of 12209 got deducted. As per the guided steps I sent all the required documents to initiate a refund request, it been over 2 months I have not received any assistance. Highly incompetent staff, blabber without having proper understanding, they put the call on hold and then auto...
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                            Rudra30
                            Jun 18, 2022
                            Resolved
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                            Resolved

                            Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "RUDRA PRATAP SINGH" as I did not opt for this course even then my money is being deducted every month.
                            The BYJU'S complaint and cancellation department is not even responding adequately.

                            An early action is requested for cancellation of the same.
                            Jun 18, 2022
                            Complaint marked as Resolved 
                            It had to be over IIFL, by mistake complaint against bajaj. Really sorry for the inconvenience.
                            Bajaj Allianz customer support has been notified about the posted complaint.
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                              Ra@1315
                              from Pune, Maharashtra
                              Jun 17, 2022
                              Resolved
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                              Resolved

                              Greedy and unprofessional

                              Address: Online
                              Website: [email protected]

                              I’ve renewed my policy on 17th June 2022 so interacted with Ms. Xyz ( Bajaj Allianze coworkers)
                              ATPL No.xyz
                              While renewal she kept following me regularly but once I paid money for policy unfortunately she vanished as I wanted to know whether my transacation successfully done or not but in vain . I called her 12 times but have been told that she would have lunch and tea break and other excuses. I was worried about my transaction...
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                              Deepak_Kolkata
                              from Kolkata, West Bengal
                              Jun 17, 2022
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                              Address: Tata Avenida New town Kolkata

                              Since start of this week BAGIC Employee are calling and asking to buy travel, Health and Motor insurance .

                              This is absolutely disturbing .I was in hospital and because of this frequent disturbing call I fell down and hurt myself .

                              Requesting to raise serious action against the company .If no action taken I will take this to media within 24 hours .

                              CEO of company and management to respond on such malpractice of selling insurance by disturbing people mind .

                              Kindly note if no action taken

                              Number from which call came .

                              [protected]
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Hi,

                              We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                              We have registered your complaint with Reference No. BA - 2518, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                              Caringly Yours,
                              Bajaj Allianz General Insurance
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                                NuclearPasta
                                Jun 17, 2022
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                                I am receiving a continuous sms from BJAZGI
                                Message:”Dear Sir/Madam, Kindly note, Quote :11-9910-[protected]-00 for your Travel policy is generated. Caringly Yours, Bajaj Allianz General Insurance”
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Hi,

                                We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                                We have registered your complaint with Reference No. BA - 2509, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                Caringly Yours,
                                Bajaj Allianz General Insurance
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                                  anuj19verma
                                  from Riasi, Jammu and Kashmir
                                  Jun 7, 2022
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                                  Address: Pune

                                  Dear Team
                                  I was a former employee of Bajaj Allianz Life Insurance Co Ltd. I want to withdraw my pension contribution from my former company Bajaj Allianz Life Insurance Co. From the Online portal Form, 10c withdraw option not showing on the EPFO website. Kindly suggest me the offline mode to withdraw my pension contribution.
                                  Bajaj Allianz customer support has been notified about the posted complaint.
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