Bajaj Allianz
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 81%
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2031
COMPLAINTS
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Bajaj Allianz Customer Care

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​  [Life Insurance Service]
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1800 209 5858  [Any Landline/Mobile]
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1800 209 5858  [General Insurance Service]
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1800 102 5858  [BHARTI]
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1800 3000 7272  [Reliance]
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1800 22 5858  [MTNL/ BSNL]
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Phone:
Phone:
+91 20 3030 5858  [Customer Care]
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Fax:
Fax:
+91 20 6602 6789  
+91 20 6602 6667  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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81%
Complaints
2031
Pending
0
Resolved
1613
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Bajaj Allianz Complaints & Reviews

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I applied IRDA exam through Bajaj Allianz now I have to cancel the exam due to some personal problems. How to cancel and refund the fee I paid?
Bajaj Allianz customer support has been
notified about the posted complaint.
Hi, For us to check on this further, request you to please share your employee code and official email ID to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1575, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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    Dear Sir,

    On August 31 st, 2013, I had opened a Life Insurance Policy in Bajaj Allianz. My policy number...
    +1 photos
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    To,

    The General Manager
    Bajaj Allianz,

    Sub: Surrendering LIC Policy No-[protected]br...
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    I filed a claim against my insurance on Iphone XR. Which was filed on 8th October 2020 and as per the company’s T&C it was to be resolved in 28 working days and it is already 7th August 2021 and I already submitted all the documents online and also hard copy. And when I called them today, they told it is closed.
    Bajaj Allianz customer support has been
    notified about the posted complaint.
    Hi Nimisha,

    We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

    We have registered your complaint with Reference No. BA - 1568, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

    Caringly Yours,
    Bajaj Allianz General Insurance
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      The agent who visited promised me 12 to 15 % annual return on my investment and told me that I need to only pay once and I paid 1.5 lakhs. But almost after one year, i checked the fund and noted that instead of getting a return, my fund value became about 1 lakh. Straight away loss of 50k. Its a huge loss for me over a period of 1 yr.

      Upon contacting the company I was told to continue to pay Rs. 1.5 lakh per year for another 6 years and that i will get better return.

      This is utter cheating. Why should I continue to loose 50 K per year?
      Please do not fall prey to such cheating.
      Bajaj Allianz customer support has been
      notified about the posted complaint.
      Hi,

      sorry for the inconvenience. Please share your contact details and policy number along with your email address, and we will get back to you shortly.

      Regards,
      Bajaj Allianz Life Insurance Team
      Dear Pankaj,

      we regret the inconvenience caused. Kindly share your policy number and email address so that we can assist you better.

      Regards,
      Bajaj Allianz Life Insurance Team
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        My internet is not working and it is a very poor connection and your person is not receiving the phone contionus calling
        Bajaj Allianz customer support has been
        notified about the posted complaint.
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          I worked in bajaj allianz in august 2017. now i am working in hdfc bank ltd. while mapping of irda with my code it showing enforce pan number. now i want delink my pan card from bajaj allianz.
          name rakhi
          email [protected]@gmail.com
          pan no CHYPR3625P
          insurer type non life
          agency code BAG[protected]
          Bajaj Allianz customer support has been
          notified about the posted complaint.
          Dear Rakhi,

          We've made a note of your concern. Please share your contact number & agency code via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

          We have registered your complaint with Reference No. BA - 1541, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

          Caringly Yours,
          Bajaj Allianz General Insurance
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            My sister, an NRI, initially purchased a Health Care policy and an Extra Care policy from Bagic in 2012 and has subsequently...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Bajaj Allianz Life Insurance — PF amount

            I was an ex employee of Bajaj Allianz life isurance.. I worked as a Asst Sales Manager from 06.07.2006 to 03.11.2007.. my...
            +2 photos
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Bajaj Allianz — Refund of amount paid 2800/- paid for renewal of two wheeler insurance policy

            Have done a payment of ₹2800/- for for renewal of my scooter 2 wheeler insurance policy via Paytm. I paid it through Bajaj...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Bajaj Allianz — Regarding non renewal of motor policy

            My first party motor insurance expired on 26/05/2021. I have made a payment of Rs. 1055 on 21/05/2021 to renew the policy....
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            Most Pathetic Service
            I logged complaint for AC cooling, it was major gas leakage issue, for which firstly the technician took 6 days to come and after that on the visit they say that they don't have cooling coil they complain in Panasonic and now they are nt coming from 2 days
            If they don't have equipment they complain to company and they are saying now it will take 1 month more
            Bajaj Allianz customer support has been
            notified about the posted complaint.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Bajaj Allianz — Non updation of car insurance on MParivahan

              Dear sir
              I had got my car insurance done through Bajaj which covers third party till 01 nov 2021. Till date that it’s...
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              I was ex.Employee Of Bajaj Allainz Life ins. Co. Ltd. and worked as Asst.
              Sales Manager in this Company with emp codes...
              +3 photos
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Bajaj Allianz — E mandate activation for cancelled policy

              Bajaj Allianz Life Insurance policy [protected]
              Company cancelled the policy with my request in the month February....
              +3 photos
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Purchased a bike insurance. The insurance was never registered on the vahaan portal as mandated by government. When I tried to find out I realised they have erroneously entered my registration number. After making atleast 50 calls and 40 mails, they have still not been able to resolve my issue. Pathetic insurance company
              Aug 6, 2021
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been
              notified about the posted complaint.
              Hi,

              We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

              We have registered your complaint with Reference No. BA - 1512, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

              Caringly Yours,
              Bajaj Allianz General Insurance
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Bajaj Allianz — regarding claim reimbursement

                Claim Amount was approved On 15th May 2021 and still not received claim amount

                claim status is changing from...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Bajaj Allianz — Money deducted from Paytm wallet but transaction failed in Bajaj allianz

                I paid my policy premium for Bajaj Allianz insurance through Paytm wallet. The money has been deducted from my Paytm account...
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                Dear sir /mam
                Still not remove my PAN No from
                IRDA Portal Please do needful

                I am selected in...
                +2 photos
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Bajaj Allianz — Cancellation of bajaj asset care policy

                Actually they are compelling customer to purchase cpp asset care along with product I wish to cancel from my side I tried...
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