Bajaj Allianz
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 78%
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1990
COMPLAINTS
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Bajaj Allianz Customer Care

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​  [Life Insurance Service]
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1800 209 5858  [Any Landline/Mobile]
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1800 209 5858  [General Insurance Service]
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91
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59
1800 102 5858  [BHARTI]
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1800 3000 7272  [Reliance]
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1800 22 5858  [MTNL/ BSNL]
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Phone:
Phone:
+91 20 3030 5858  [Customer Care]
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Fax:
Fax:
+91 20 6602 6789  
+91 20 6602 6667  

Submit a Complaint
Customer satisfaction rating
78%
Complaints
1990
Pending
1
Resolved
1480
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Bajaj Allianz Complaints & Reviews

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Complaint reference number BA-1946
My policy number is No.OG[protected]-00051206
My adhar number[protected]
This adhar is required to be linked to this policy. Please don't keep on creating new reference numbers every time. Please try to settle the request.
All documents needed have been sent 3 times to you.pleae3 check previous correspondence.
Regards chandrasekaran
Nov 26, 2020

Complaint Status

Bajaj Allianz customer support has been notified about the posted complaint.
Hi Chandrasekaran, let us quickly check this internally. We will definitely share an update with you as soon as possible.
Hi Chandrasekaran, The soft copy of your policy has been emailed to you. Thank you for your support and have a great week ahead!
chandrasekaran's [Complaint's author] reply, Dec 13, 2020
Complaint is about adhar card "Nonlinking" and you have stated about your mailing of the policy. Have you read my complaint at all or simply confirmed something irrelevant.
Hi Chandrasekaran, we apologize for the same and will surely check and connect with you soon
chandrasekaran's [Complaint's author] reply, Dec 17, 2020
Please note that this complaint for linking adhar card still stands UNRESOLVED.
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Hi Chandrasekaran, We're working towards sorting out your concern and shall get back to you with further updates soon. Request your cooperation.
chandrasekaran's [Complaint's author] reply, Dec 24, 2020
Still the complaint is under resolved even after 5 months please let me know why it takes more than 5 months either to accept or to decline with reasons for nonlinking my adhar card to my policy. Regards Chandrasekaran
Hi Chandrasekaran, we are truly sorry for this delay and the inconvenience caused to you. We assure you that we are escalating this internally and will get back with an update soon.
chandrasekaran's [Complaint's author] reply, Dec 24, 2020
I presume for the last 4 months this query has neither been solved nor declined to be solved. But every time someone calls from the company and evading response is given.Please let me know the actual reason why my request is not being acceeded to. Regards Chandrasekaran.
Hi Chandrasekaran, we completely understand your concern due to the delay happening. However, please be assured that we are trying our best to sort this out and shall surely get back to you on the same as early as possible.
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    Myself Deepak Nangia want to terminate my agency code on irda portal which is [protected] it is expired. Please do this as soon as possible.

    Name- Deepak Nangia
    Pan No. - AEOPN6608R
    AGENCY CODE- [protected]

    PLEASE IT'S A REQUEST
    Code termination 2300033125
    Nov 21, 2020

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    Bajaj Allianz customer support has been notified about the posted complaint.
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      Respected sir,

      I Santanu Mohanty, Dhenkanal, Odisha have given the exam of Bajaj Allianz life insurance agent...
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      I have been facing multiple issues from Bajaj Allianz team since Jan-2020, the issue is still open and has no end to it.br...
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      I am getting multiple messages from QP-BJAJGI, AX BJAJGI with content:

      Dear, We wish to remind you that your...
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      Dear Sir & Madam
      My Name is LAZRUS
      My account no is [protected]
      karanataka bank they charged 590rs,...
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      Company has not complied with my Service Request dated 23.20.2020 to link my adhar number to the car policy number OG[protected]-00051206. On this point several requests were made during the past couple of months but not yet linked putting a senior citizen continuously to hardship.
      Thanks and Regards
      Chandrasekaran
      Company has not linked adhar card to my Car Policy.
      Nov 07, 2020

      Complaint Status

      Bajaj Allianz customer support has been notified about the posted complaint.
      Nov 06, 2020
      Updated by chandrasekaran
      My Service Request is actually dated 23.10.2020, and not as mentioned. Please treat it so.
      Dear Chandrasekaran,

      We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

      We have registered your complaint with Reference No. BA - 1496, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

      Caringly Yours,
      Bajaj Allianz General Insurance
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        This refers to my complaint registered with you vide your SRN no,[protected]n nov.2 2020. While a sms has been received on...
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        [Resolved]

        Dear sir/madam

        I did not recieve my full and final.. kindly help..
        Nov 6, 2020
        Complaint marked as Resolved 
        Nov 05, 2020

        Complaint Status

        Bajaj Allianz customer support has been notified about the posted complaint.
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          I Jayaramu H N, want to cancel my policy no [protected] as I don't agree with the terms and conditions stated. I haven't received...
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          Dear team,
          My PF A/c PUPUN[protected]
          UAN NO[protected]
          i am joing in Bajaj Allianz staffing...
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          Hi. My Name is Nagesh B. Its related to my spouse claim. It was not settle down yet. I have submitted all the supported documents....
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          Dear Sir,
          This is to bring to your notice that I had done one policy to Bajaj Allianz Life Insurance Co. Ltd. In December...
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          Just received two message saying that
          Dear Customer, Have you insured your 2W with registration no MH15EN0052 ? If...
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          Dear Sir,

          I paid my renew bike policy no OG[protected]-00051839 on dtd[protected].
          But i have not...
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          Dear Concern,

          I worked with Bajaj Allianz life insurance at Varanasi location & my emp.code was 47669.

          Kindly share with me my PF account details so that i can get it transferred.

          Regards,

          Santosh Kumar Singh
          [protected]
          [protected]@gmail.com
          Oct 01, 2020

          Complaint Status

          Bajaj Allianz customer support has been notified about the posted complaint.
          Hi,

          We are sorry about that. We certainly want you to have the best experience with us. Please provide your contact details and email id so that we can sort this out for you immediately.

          Regards,
          Bajaj Allianz Life Insurance Team.
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            Hi team,

            This is regarding my policy (Bajaj allianz) which i bought through policy bazaar. My first concern...
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            I want to cancel my policy due to some reason but they arenot doing infact they deduct my money from my account as i mailed...
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            I, mr. Pankaj mathuria have bajaj allanz policy no.[protected]. I have surrender the policy with query no.85256714 dated 10/092020.
            Till date we have not received neft with the bank nor any sms from the bajaj alliance
            Sep 21, 2020

            Complaint Status

            Bajaj Allianz customer support has been notified about the posted complaint.
            Dear Pankaj,

            We've made a note of your concern. Please share your contact and Policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

            We have registered your complaint with Reference No. BA - 1491, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

            Caringly Yours,
            Bajaj Allianz General Insurance.
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              I am kishor hanumant thopte. I renewed my bike no. Mh-03-ac-xxxx old policy no og[protected]xxxx-000000xxx on 11/06/2020. I have paid rs. 2622/-vide payment id no[protected]Msg from vm-bjazgi) also received receipt no.[protected]. But till now not receiving my policy.
              Till now 17/09/2020, 06:00 pm renew insurance policy not available, not a signal call/msg or any communication (Except money received msg) received from your company. Every time when i ask your reply receive, wait for 24 to 48 hours.
              I don't want your policy now. Kindly return my money asap.
              Sep 17, 2020

              Complaint Status

              Bajaj Allianz customer support has been notified about the posted complaint.
              Dear Kishor,

              We've made a note of your concern. Please share your contact and Policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

              We have registered your complaint with Reference No. BA - 1490, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

              Caringly Yours,
              Bajaj Allianz General Insurance.
              Dear Sir,
              Received new renew policy through email today 6:34pm. But I already mentioned that I don't want policy from your company. Kindly return my rs 2622/- in my bank details given in email dated 17/09/2020.

              Thanks, & Regards
              Kishor H Thopte
              Dear Sir,
              After 4 days no reply from your company received. This mail is naw as Reminder 1 for cancel my renew policy and refund my rs 2622/-.

              Thanks & Regards
              Kishor H Thopte

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              They are just wasting time and my
              patience. Rs 763/- for 7 days. I ask for details or invoice of cancellation of policy. I don't know why they are not give me details.

              ------- Forwarded message[protected]
              From: Kishor Thopte
              Date: Wed, 30 Sep, 2020, 2:31 pm
              Subject: Reminder 2, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
              To: Chaitrali Lonkar/Pune/Customer Care/General, ,

              Dear Madam,

              I am waiting for deduction details charges of my Bajaj Allianz policy.
              No reply or details received till now.

              As per my knowledge refund amount rs. 1859/- out of rs.2622/-
              means you duduct rs. 763/- for only 7 days. It is very high amount. Kindly give me detail invoice for that.

              Request you to confirm my duduct amount as soos as possible.than only I will confirm it, if I am satisfied.

              Please note it is already more than 15 days gone for cancel policy.

              --

              Thanks & Regards

              Kishor Thopte

              On Mon, 28 Sep, 2020, 11:18 am Kishor Thopte, wrote:
              I don't agree.

              I have paid 2622/-. Total deduction[protected]= 763). Please give me details of rs 763/-.

              --

              Thanks & Regards

              Kishor Thopte

              On Mon, 28 Sep, 2020, 10:59 am Chaitrali Lonkar/Pune/Customer Care/General, wrote:
              Dear Sir,

              Greetings from Bajaj Allianz General Insurance !

              We would like to inform you that, refund amount is- 1859/- request you to please help with your confirmation so we can process your case further.

              Caringly Yours

              Chaitrali Lonkar
              Regional Office, Pune – 411 006
              Bajaj Allianz General Insurance Co. Ltd.
              Email ID: chaitrali.[protected]@bajajallianz.co.in

              We are providing various digital facilities for our customers to reach out to us at all times:

              Say Hi on WhatsApp us on [protected] for our Always On WhatsApp services Self assistance for you
              Caringly Yours App, download now http://bit.ly/2vvUbEh
              If you’ve any grievance, give us a missed call on [protected] OR SMS ‘WORRY’ to 575758, and our Care Specialist will call you back
              Message us on our social media handles like Twitter (@BajajAllianz), Facebook (@BajajAllianz) & Instagram (@bajajallianzgeneral)
              For global travel customers, they can get claim assistance by calling +[protected]
              Stay Safe!

              From: Kishor Thopte [mailto:[protected]@gmail.com]
              Sent: 25 September 2020 20:08
              To: Chaitrali Lonkar/Pune/Customer Care/General; Ggro Bagic; Head Customerservice/Ho-Direct Marketing/Customer Care/General
              Subject: Re: Reminder 1, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
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