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Bajaj Electricals Complaints & Reviews

2.2
Updated: Jul 13, 2025
Complaints 1078
Resolved
440
Unresolved
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Bajaj Electricals reviews & complaints page 29

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V
vilpi83
from Mumbai, Maharashtra
Oct 26, 2016
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Address: Thane, Maharashtra, 421505

Hello to all bajaj teammysel[censored]lhas jamdare ([protected])its very bad to complaint bajaj second time about the product which i had purchase from ulhasnagar dealer (bajaj world)the first the motor get off an now it totally shut off at the time of diwali wen we need it much well i phone the service station at ambernath but they said to register an complaint an they have time 9 to 6 well they detailer is very casual
Bajaj Electricals customer support has been notified about the posted complaint.
I bought a rice cooker in Dmart in Hyderabad.
Now it is not working.
My bajaj mixer grinder GX21 is not working . I purchased on[protected] vide Cash memo no. 056160. Sl. no. is S[protected]. Please suggest how to get rectified ? It is under warranty.
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    S
    StarElectricWorks
    from Delhi, Delhi
    Oct 24, 2016
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    Address: New Delhi, Delhi, 110001

    Dear Sir,

    Please arrange to replaced / repair the faulty parts of the Geyser which is installed at T-14, ATUL GROVER ROAD, NEW DELHI 110001. The Thermostat is not working with Auto Cut.

    It is request yo to please arrange the technician as early as possible.
    If any Quarry please contact Sh. VIKAS ( JTO ), BSNL, New Delhi
    Mobile No. [protected]
    Bajaj Electricals customer support has been notified about the posted complaint.
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      R
      R.P.Garg
      from Delhi, Delhi
      Oct 24, 2016
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      Address: Ghaziabad, Uttar Pradesh

      We bought food processor FX10 on 11.11.12. a complaint was registered[protected] on 10.9.16 for attending some job on mixer. your engr Amit from your service centre replaced 3 couplings of same.we also asked to check whole m/c if anything problematic he checked & found all OK.but after one month all the couplings have been damaged. Is it quality job? we are calling the person from your authorised service centre (phone-[protected]-vikas joshi)) and also paying service charge for the sake of quality & good job but we didn't find that. when talked to Mr Vikas Joshi about the same, his answer was rude and not accepting the fault and no satisfactory answer. we also made a call on the no[protected] but found always un-answered. we are waiting for satisfactory solution if provided at your end.

      R.P. Garg
      [protected]
      Bajaj Electricals customer support has been notified about the posted complaint.
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        D
        Dipannitakumar
        from Bhubaneshwar, Odisha
        Oct 21, 2016
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        Address: Puri, Odisha, 752001

        Have been facing problems with your dealer -Gas Point, Grand Road, Puri-752001.Inspite of repeated complaints since past 6 months, no one has turned out to repair the induction. Pathetic service. Not expected from Bajaj. I have even tried to contact your online services but that has turned out in vain. The dealer pays no heed to complaints. My model is Bajaj Majesty ICX 2. What should I do with the induction?
        Bajaj Electricals customer support has been notified about the posted complaint.
        Model - platini glass line ( px25GLR )
        F[protected]
        I have purchased 5 bajaj fans in 21st March 2016 from which one is not working. I registered 2 times complaints with complaint number Ban[protected]-1
        BAN[protected]-1.
        But no resolution has been made after following up with customer care, supervisor and Technician so many times.
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          T
          tnaresh50
          from Solan, Himachal Pradesh
          Oct 19, 2016
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          Address: 177101

          Water heater not working
          I purches a 25 ltr bajaj platini px 25 glr water heater from csd canteen dehra teh dehra distt. Kangra hp. After installation i found that it is not working so i send a complaint on company official consumer care e-mail address. But still nobody solved the issue and no suggestion from there side how long time we wait for your support. Kindly look in to this matter and solved this issue.

          Commucation add: ashwani sharma matour (Gurkari chowk) kangra distt. Kangra himachal pradesh contect no. [protected], [protected]
          E-mail: [protected]@yahoo.in
          Bajaj Electricals customer support has been notified about the posted complaint.
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            S
            Shivi24
            from Mumbai, Maharashtra
            Oct 17, 2016
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh, 452010
            Website: Www.consumercomplaints.in

            Hello,
            I registered a request to Bajaj customers care for replacing the glass top of Bajaj INDUCTION ICX21 for which the call was responded aptly with 250 rs service charge at door.I asked them to provide a new glass top because it developed a crack.the charges were 1050+ 250.
            All was great up to this.
            The technician came on Sunday 16 Oct
            And started doing his work.he replace the glass top with an old used burnt cracked glass top from side DAMAGED PRODUCT WAS PROVIDED WHICH COMES UNDER CATEGORY OF FRAUD.
            Bajaj electricals service centre at INDORE was the place where the reuest was registered and to my surprise they are not even guilty for ther deed
            My Bajaj Call ID is IND[protected]-1 .Code 9409 to
            I didn't ask for availing warranty. technician on asking for dentity card showed me my mail request.
            Higly irresponsible behavior by the company whom we have trusted for years.
            Nov 19, 2016
            Complaint marked as Resolved 
            Bajaj Electricals customer support has been notified about the posted complaint.
            Oct 17, 2016
            Updated by Shivi24
            Thank you..I hope that it resolves soon.
            Verified Support
            Oct 18, 2016
            Bajaj Electricals Customer Care's response
            Hi Shiv, we request you to share with us your contact number and location to address your concern at the earliest.

            Regards,
            Team Bajaj Electricals Ltd
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              S
              Sunil Gunjal 1
              from Mumbai, Maharashtra
              Oct 14, 2016
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411045

              I purchased bajaj masterchef 3.0 600-watt food processor on 29may 16
              Amazon order number[protected]

              Its in warrenty. It stopped working.
              Need immediate service.

              Name/address:
              Sunil suresh gunjal
              4a/301, kul ecoloch, nande road, mahalunge
              Pune, maharashtra 411045
              India
              Phone: [protected]
              Mail id - gunjal. [protected]@gmail.com

              I have invoice too.
              Nov 18, 2016
              Complaint marked as Resolved 
              Bajaj Electricals customer support has been notified about the posted complaint.
              Verified Support
              Oct 18, 2016
              Bajaj Electricals Customer Care's response
              Hi Sunil, we request you to register your complaint on [protected] & share with us your complaint number to address your concern at the earliest.

              Regards,
              Team Bajaj Electricals Ltd.
              Hi, I bought bajaj food processor on 9th April. It's under warranty. But It's not working. I registered complain many times. But still it's not resolved.kindly take action

              Bajaj food processor is not working (In warranty) - Comment #3875852 - Image #0
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                R
                Ram Div
                from Pathardi, Maharashtra
                Oct 13, 2016
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                Address: Hyderabad, Andhra Pradesh, 500037

                Happy evening sir
                I have visited to your store at chintal .
                Mr syed ezaz. . He is talking very roddly with customer he is telling that he is the md of the branch he is tell I'm the owner
                What u want ... and I will not show all what I show u should take Evan I spoke to Mr surya but he is also telling that our way of talking is like that what u will do u can do

                My self
                Ramu
                [protected]
                Bajaj Electricals customer support has been notified about the posted complaint.
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                  V
                  V.Murlidharan
                  from Delhi, Delhi
                  Oct 12, 2016
                  Resolved
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                  Resolved

                  Address: Udham Singh Nagar, Uttarakhand, 244713
                  Website: www.consumercomplaints.in/new_complaint

                  Bajaj water heater - majesty iq is not working due to internal problems in the heater. It was purchase in the year[protected] from kashipur, uttarakhand. Now it is not working. I have checked the electrical connection from switch to heater and found the electrical supply is ok. It seems that inside the heater there might be damages of some electrical parts or other parts of heater. Expert from bajaj is required to identify the the problem.
                  Nov 18, 2016
                  Complaint marked as Resolved 
                  Bajaj Electricals customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 18, 2016
                  Bajaj Electricals Customer Care's response
                  Hi V.Murlidharan, we request you to register your complaint on [protected] & share with us your complaint number along with your contact number and location to address your concern at the earliest.

                  Regards,
                  Team Bajaj Electricals Ltd
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                    S
                    sandeep sanghi
                    from Amla, Madhya Pradesh
                    Oct 10, 2016
                    Resolved
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                    Resolved

                    Address: 462003

                    Dear sir
                    we call several time company executive to attend our complain. but he not responding us and not picked our phone. then we send mail to him and he not respond us.
                    so please solve our problem as soon as.
                    we atteched complain of manit bhopal. manit says our fan is duplicate because bajaj electricals not embosed our name in fan.
                    sanghi electricals
                    Nov 19, 2016
                    Complaint marked as Resolved 
                    Bajaj Electricals customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2016
                    Bajaj Electricals Customer Care's response
                    Hi Sandeep, we request you to share with us your complaint number along with your contact number and location to address your concern at the earliest.

                    Regards,
                    Team Bajaj Electricals Ltd
                    My one month old Bajaj iron box is not working... Kindly do service as soon as possible... My iron box have warrenty.
                    Bajaj Electricals Customer Care's response, Oct 18, 2016
                    Verified Support
                    Hi Geethanandy, we request you to register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to address your concern at the earliest.

                    Regards,
                    Team Bajaj Electricals Ltd
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                      P
                      Piyush k Singh1991
                      from Pune, Maharashtra
                      Oct 9, 2016
                      Resolved
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                      Resolved

                      Address: 411057

                      I registered a complaint about leakage of water from geyser. After two weeks technician came and found out that all the bolts are broken and gasket is also broken. He said by next week he will come and fix the parts but its bee more than a month and i see no body even after several calls to support and technician guys. They just give fake assurance that i'll get a call after 3pm or 4pm, i don't know why but i never got those calls though.
                      Nov 18, 2016
                      Complaint marked as Resolved 
                      Bajaj Electricals customer support has been notified about the posted complaint.
                      Oct 09, 2016
                      Updated by Piyush k Singh1991
                      The complaint was registered in name of Piyush Singh
                      Cell# [protected]
                      Verified Support
                      Oct 18, 2016
                      Bajaj Electricals Customer Care's response
                      Hi Piyush, we trust your concern your concern has been resolved.

                      Regards,
                      Team Bajaj Electricals Ltd
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                        J
                        jeevan.deep91
                        from Mumbai, Maharashtra
                        Oct 5, 2016
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                        Resolved

                        Address: Bangalore, Karnataka, 560032
                        Website: Bajaj home appliances

                        I've given a iron box to a service centre in bangalore with registering a complaint and called the mechanic for a status but he says you didn't register a complaint, later on again i registered a complaint by calling bajaj customer care... They said we'll send complaint number immediately but they didn't by seeing all these i come to know in bajaj name they're cheating customers and fooling.. No proper service i'm fed up off this bajaj brand and i advice indians not to support by buying with such type of cheap character companies like bajaj appliances.
                        Nov 19, 2016
                        Complaint marked as Resolved 
                        Bajaj Electricals customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2016
                        Bajaj Electricals Customer Care's response
                        Hi Jeevan, we request you to share with us your contact number and location to address your concern at the earliest.

                        Regards,
                        Team Bajaj Electricals Ltd
                        yes Jeewan Bajaj Majesty MX 3 its very good model bcoz i am using it from last 2 years...
                        to know more about Bajaj Majesty MX 3 visit
                        http://www.coolgadgetsindia.com/home-gadgets/bajaj-steam-iron/

                        Bajaj majesty mx3 steam iron - Comment #2640521 - Image #0
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                          H
                          Harish Chowdary
                          from Hyderabad, Telangana
                          Oct 4, 2016
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500072

                          One month back i bought this product. It stopped working from 5th day onwards. It doesnot work conitneously. It may stop working between cooking and it takes much time to heat. I have given complaint many times but my problem is not solved. They will say that we will come but they will respong immediatly. They never care about the customer issue. Please tell me how to case fail in consumer court.
                          Nov 18, 2016
                          Complaint marked as Resolved 
                          Bajaj Electricals customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2016
                          Bajaj Electricals Customer Care's response
                          Hi Harish, we request you to share with us your complaint number along with your contact number and location to address your concern at the earliest.

                          Regards,
                          Team Bajaj Electricals Ltd
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                            tb_das
                            from Mumbai, Maharashtra
                            Oct 4, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400063

                            Lodged the complaint about non working of bajaj food processor which started giving problem within 2 months of purchase. Immediately after 3-4 hrs received a call from the mechanic and hearing the problem he told that a new part is required and will get back, once argued that you have seen the product he told he knows everything. However, he never turned up.
                            After 3 days once again called the customer care they informed that the mechanic told them that there is a problem for spare parts. She shared a number and asked me to contact them. The number shared is [protected], which is not in operation.
                            In a fix. Suggest not to purchase bajaj products.
                            Will campaign in social media as well.
                            Nov 18, 2016
                            Complaint marked as Resolved 
                            Bajaj Electricals customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2016
                            Bajaj Electricals Customer Care's response
                            Hi Mr.T.B Das, we request you to share with us your complaint number along with your contact number and location to address your concern at the earliest.

                            Regards,
                            Team Bajaj Electricals Ltd
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                              A
                              Ankit Paraskar
                              from Pune, Maharashtra
                              Sep 21, 2016
                              Resolved
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                              Resolved

                              Address: 411036
                              Website: bajajelectricals.com

                              I recently purchased bajaj food processor fx-11. The product was faulty and smoke and fumes started coming after 1 week. I have raised an complaint to replace the product the technician came, but no response after that, its been 25 days now.
                              Every time i call customer care they say we have registered a new complaint.
                              Complaint no 10392350.

                              Product details:-
                              Bajaj fx-11 food processor
                              Order no.: [protected]
                              Suborder no.: [protected]

                              I also attached the mail chain in which there is no positive action taken from bajaj electrical customer team
                              +1 photos
                              Oct 27, 2016
                              Complaint marked as Resolved 
                              Bajaj Electricals customer support has been notified about the posted complaint.
                              Sep 21, 2016
                              Updated by Ankit Paraskar
                              My Mobile Non :- [protected]
                              Verified Support
                              Sep 26, 2016
                              Bajaj Electricals Customer Care's response
                              Hi Ankit, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.

                              Regards,
                              Team Bajaj Electricals Ltd.
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                                S
                                Sarathy Jagadish
                                from Pune, Maharashtra
                                Sep 20, 2016
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 400615

                                Dear Sir,

                                Refer Bajaj Call No : MUM [protected]-1 dated 13th Sep2016 compliant lodged for the above model - Profound Leak thru the Safety valve .

                                As of date 8 days have lapsed, untill now the above lodged complaint is unattended despite of calling / reminding every day in the customer care number[protected]

                                Sir, pls understand that hot water is paramount requirement on day to day basis during the rainy season.

                                Hope atleast you will assist in resolving the complaint.

                                Regards
                                Sarathy Jagadish
                                E.Mail : [protected]@hotmail.com
                                Mob : [protected]
                                Time : 08.14 am on 20.09.16
                                Oct 21, 2016
                                Complaint marked as Resolved 
                                Bajaj Electricals customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 20, 2016
                                Bajaj Electricals Customer Care's response
                                Hi Sarathy, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.

                                Regards,
                                Team Bajaj Electricals Ltd.
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                                  A
                                  azimislahi
                                  from Mumbai, Maharashtra
                                  Sep 19, 2016
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                                  Address: Mumbai City, Maharashtra, 400008
                                  Website: bajajelectricals.com

                                  My order number is BEL001B0121757 and I placed order Bajaj Majesty New SWX 4 Sandwich Grill Toaster on 17th August 2016 through the Bajaj portal and I made online payment through debit card of Rs 999:00 and received damaged product on 24th august 2016. Although the product has been picked up after complaining at customer service desk and since date I am calling Bajaj customer service desk on this number[protected] for replacement or refund but I still haven't got the replacement nor refund and Mr Surendra Singh & his team is telling me to drop mail in this regard but didn’t received any mail or call from their side till now. They are only saying “chama chate hain chama chate hain”
                                  I called Bajaj customer care 30 times for the status but they didn’t give me any status regarding my product. Once time Mr.Surendra Singh is telling me that he is spoken to financial department to settle the issue by initiating refund in stipulated time and after one week when I called to Mr Surendra Singh to knowing about the status he is telling me that your product is still not showing in our warehouse…Wow what is the status….? When I ask to Mr Surendra Singh to talk with his senior then he is telling me that he is the senior in this customer service desk. Wow Senior has no status about my product. I tell him if you don’t have any status then I am moving to consumer court or police station against your company then he is saying you can go and should register the complaint against our company. The advertisement says that this company inspires trust. Well, clearly that's not the case. Who is responsible for this kind of service. It is sad that such an old company has such poor service.
                                  I am very much disappointed with bajaj electrical service since being a brand name, I opt for direct purchasing thorough bajaj website instead of going thorough other shopping website. I don’t know why they people think that customers are idiots that they don’t know where they have booked their order.
                                  I think due to such response I need to think about moving to consumer court against company for humiliating me and cheating my money.
                                  I have already made the complaint over email and phone call. I have been asked to wait till Thursday this week to get the product replaced or refund . If that doesn't happen, I will move to court.

                                  Thanks and regards
                                  Abdul Azim Khan
                                  +7 photos
                                  Bajaj Electricals customer support has been notified about the posted complaint.
                                  I have Not received any cheque, one month gone but they still not respond my mails and phone calls.
                                  what to do now??????
                                  any suggestion plz
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                                    Guriya Singh
                                    from Sonipat, Haryana
                                    Sep 18, 2016
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh, 201007

                                    I took Bajaj Turbo cooler in April 2016 and from there onward every month there is some problem in cooler .After making complain every month technician comes and rectify the problem. As of now I have lodged 5-6 complaints and now the situation has become worst .Again I lodged a complain today and the complain is assigned to PRAGATI ENTERPRISES GHAZIABAD. When their executive Mr Manoj came here as a technician I told him the entire situation which I am suffering and asked him to replace my cooler as every month it has technical issues. He started being rude with us and told that any decision will be taken by Mr Vikash (Regional manager under the area of Pragati Enterprises). Further, while conversation with Mr Vikash I explained the entire things and requested for replacement, he again stared misbehaving and said ”REPLACEMENT TO NAI HOGA, JO KARANA HAI AAP KAR LO”. Our cooler is in warranty period. How can he say like this!
                                    Worst service experience of BAJAJ Cooler, it’s pathetic.
                                    Oct 22, 2016
                                    Complaint marked as Resolved 
                                    Bajaj Electricals customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 20, 2016
                                    Bajaj Electricals Customer Care's response
                                    Hi Guriya Singh, we request you to share with us your complaint number along with your contact number and location to address your concern at the earliest.

                                    Regards,
                                    Team Bajaj Electricals Ltd.
                                    Product model no.FX11 which having warrnty of 2 years its main part which works for grinding is broken so that i cant use it since 6 months i complainted the shop where from i brrought it but they had no response then today i call customer care but it also not responded
                                    Bajaj Electricals Customer Care's response, Sep 20, 2016
                                    Verified Support
                                    Hi Atul, we request you to register your complaint on 18001025963 & share with us your complaint number along with your contact number and location to address your concern at the earliest.

                                    Regards,
                                    Team Bajaj Electricals Ltd.
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                                      T
                                      thribhureddi
                                      from Delhi, Delhi
                                      Sep 11, 2016
                                      Resolved
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                                      Resolved

                                      Address: 517501

                                      HI,

                                      I am Purchasing Bajaj Pressure cooker through online bajaj electricals site,

                                      and they send me wrong product and i am return the product, on 3rd sep,

                                      but still now i am not getting my cash,

                                      i emailed three times and two times i called customer care services but they are not reply and didnt any information.

                                      Plz look in to the issue and get me my money.

                                      thanks
                                      May 12, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Electricals customer support has been notified about the posted complaint.
                                      Sep 11, 2016
                                      Updated by thribhureddi
                                      View Order Details
                                      ORDER DETAILS
                                      Order Status : Order Placed Sucessfully on[protected]T14:08:27.957
                                      Order Number : BEL001B1322018
                                      Payment Mode : Cash on Delivery
                                      Delivery Address : 19/12/547,
                                      Bhairagi Patteda,
                                      TIRUPATI - 517501,
                                      ANDHRA PRADESH, India
                                      PRODUCTS TO BE DELIVERED
                                      Item Item Description Quantity Status Sub Total
                                      710025
                                      Bajaj Handi 3 Litres - Induction Base
                                      1 Order Placed ₨. 1215.00
                                      ₨. 1215.00
                                      Verified Support
                                      Sep 20, 2016
                                      Bajaj Electricals Customer Care's response
                                      Hi thribhureddi, we request you to share with us your contact number to address your concern at the earliest.

                                      Regards,
                                      Team Bajaj Electricals Ltd.
                                      Sep 26, 2016
                                      Updated by thribhureddi
                                      Hi,

                                      The Team spoke to me and they return my amount with in a week, but still I am not receiving any cheque
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                                        1
                                        127121
                                        from Jamshedpur, Jharkhand
                                        Sep 7, 2016
                                        Resolved
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                                        Resolved

                                        Address: East Singhbhum, Jharkhand

                                        I bought a bajaj induction heater model - ic-7 in last[protected]. Since last two months a major problem having whenever i desired set point entered then after few minutes automatically voltage increases or decreases. I was also complaint logged in your site, your service engineer also attended but inspite of problem could not solved till now. For your information call no. Is bajaj call no pat[protected]-1 which secret code is 6823.
                                        So, please look after into this matter & solve my problem as soon as possible.
                                        Oct 12, 2016
                                        Complaint marked as Resolved 
                                        Bajaj Electricals customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 09, 2016
                                        Bajaj Electricals Customer Care's response
                                        Dear Customer, we request you to share with us your contact number and location to address your concern at the earliest.

                                        Regards,
                                        Team Bajaj Electricals Ltd.
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