Bajaj Electronics Complaints & Reviews

Dear sir,
My name is nares my bill number 1251/22/s/8064
I have purchased 3 items with your bajaj electronics nizamabad district Telangana state on[protected]. Items fridge and washing machine and grinder in that washing machine item recieved damaged products from your store
I called store person but they are telling that we have to receive d confirmation frm company. it has to b 3 days passed but no replacement given to me...
And today morning they are telling that today your product replaced now i am clling they are telling that there us no stock at store ..and they don't give clarity to when replacement given...

Kindly resolve issue within 24 hours..

Naresh
[protected]

Rs. 1172 deducted from my account without my notice. I have been contacting for both bajaj n my bank team, both are saying they have not deducted and same pushing on each other. Please let me know.
I have purchased 2 phones from bfl, 1 I have paid on time on 2nd through ecs, another I did not, but i paid very next day with bounce charges online. Now yesterday Rs. 590 n Rs. 582, has been deducted from my account. Please let me know the reason and can i get refund.

I have buyed a washing machine and a refrigerator in Fritzy electronics on 24th Aug for 13000 rupees. Then when i tried using it the products were fully damaged where both are in bad condition. When i informed the same to the person who coordinated with me they said it will be replaced in 2 days after that also it was not done. I followed up for the sane and went to their office location as well but also they gave silly reasons and still it is not replaced and now since 11th Sep they are not responding for calls and messages.

Very disappointed to buy bajaj food processor 2 days back.Its main attachments are not working like kneading, juicer, slicing jar .I have purchased it from croma store, Center Square, Alkapuri, Vadodara
Sr no of product G[protected]

While using my iron it is sticking to clothes
And not able to switch the modes according to different types of clothes

I have ordered a laptop from bajaj electronics kothapet branch, they have said that I have ordered a non touch model even though it shows as touch model on the order page. They made me cancel the order or requested more money for it than it showed online. Order number [protected]

I had buying am 1 OnePlus 108 cm (43 inches) Y Series 4K Ultra HD Smart
Android LED TV 43Y1S Pro (Black) | B09VCHLSJF (
B09VCHLSJF ) from amazon with in 11 days my lcd is not power on but now every one deny to give my replacement and refund brand is told me amazon is give replacement but amazon is told me brand is repposible for this electronic but now i m struck in between amazon and one plus brand i reqest with you please solve my complain and give my refund as soon sa possible.

I would like to bring to all of the concerns of Bajaj Electronics, that I have purchased one Samsung Frame TV details mentioned below from M/S Bajaj Electronics, ASR Nagar, Hyderabad on 12th June 2022.

However the product got delivered to me on 7th July 2022 and the installation was done on 11th Aug 2022.

During installation, the TV was opened by the Samsung technician and connected to the Power supply, but there were some issue with the sound of the TV and the technician left without any further plan of action with verbal comment to contact Dealer.
I am in midway niether Bajaj nor Samsung helping me for the replacement or full refund for the TV.
The issue was it was committed for installation within 3 months and product replacement if any issue found. But now both companies putting blame on each other to take care. This is really frustrating for customer.

Purchase details:
Date:6/08/2022
Product: Aquaguard water purifier blaze
Name: Sangeetha Akula
Phone: [protected]
Purchased at : Bajaj Electronics

I have purchased Aquaguard water purifier on 6th August 2022, I received late delivery but that’s not a problem during installation we found that product is faulty as it leaking water from machine, then I was promised for product replacement which did not happened. I am contacting you everyday to follow up my complaint but all I get is 24 time line to wait.

I still not received any call from Aquaguard, seems like you have completely ignoring my complaints.

I purchased this product at Baja electronics, but this enterprise has no customer service at all the numbers they gave on customer copy are not working .

Please take this complaint against both bajaj electronics and Eurekaforbes/Aquaguard for not caring about customer at all and please take an action so that product will be taken back and refund is processed

Thank you

Shakthi Vydhyula

I specifically asked for Extended warranty from Samsumg and Bajaj has given its own extended warranty which is way higher in price. Samsung provides 3 years extended warranty in much cheaper price. Bajaj electronics people didn't informed about Samsung extended warranty even after enquiring about it and cleverly sold their own policy, which is unacceptable. Please escalate and report the issue against bajaj.

This water heater is not working.
It seems there is fault in High Pressure Kit.

Could we replace it to Zero pressure kit?

Kindly fix it ASAP

Thanks
Nitin
Dhayari
Pune

Mobile
[protected]

Dear Bajaj and team

What type of staff you'll hire, professional or unethical and dishonour staff..??
Today I recived a call from BAJAJ electronics somajiguda branch and the name of your unprofessional employee is Rahul Thakur and his colleague, and asking to pay the EMI where I don't even purchased a product with you and in return I asked him that why should I pay the EMI where I never took a product or a loan with you,
Then he started with such a slum, filthy and unparliamentary words .That I'm in dilemma as iam I talkin to a corporate company or a road side dukaan .
Such a dishonoured and reluctant behaviour with the people.
Forget about the customer they don't, you guys don't even care how to talk to human being .
No values to your staff or company, This is what you assures the service to your customers ..???
Why that my mobile number is updated.on the name of the others.Dont you cross check the numbers and address before you start relation with the customer .

I NEED COMPLETE EXPLANATION .

Regards
Mukund
[protected]

I book my exhaust fan on 17th April and now noise has started from fan, kindly check this problem & solve it..

Hello,
I have purchased a LG FRONT LOAD WAHING MACHINE from BAJAJ ELECTRONICS in 2015 from AS RAO NAGAR branch in HYDERABAD, TELANGANA. Now the appliance is not working, I need to claim the warranty on the motor replacement which is under 10 year warranty. As I have mispalced the invoice copy, requested for the DIGITAL INVOICE COPY by going to the branch where I have purchsed the appliance. They are saying that the system is changed to SAP from FOCUS and they are unable to retrive the digital invoice copy before 2019. I have checked with branch thrice but they are not helping. Emailed this issue to the [protected]@bajajelectronics.in on June 24th, 2022 - Did not recieve any response from them.

Kindly please help on the digital invoice copy by retrieving and emailing it to my email id. So that I can claim the warranty on the motor.

Details:
Name : B S Karthik Kumar/ A Aruna latha
Mobile : [protected]/ [protected] (Please check on these numbers)
Appliance: LG Front Load Washing Machine - 6 kg
Year of Purchase : 2015
Purchased from : BAJAJ ELECTRONICS, A S RAO NAGAR, HYDERABAD
Contact: [protected]
Email : [protected]@gmail.com

I purchased geyser 20 days back from Bajaj electronics, vanastalipuram, Hyderabad...still it's not installed.. .no one feeling responsible ..

Dear sir/madam

I regret to inform you about bad customer service faced by me at bajaj electronics, miyapur, hyderabad. I have bought a refrigirator and washing machine at bajaj electronics showroom, madinaguda, miyapur, hyderabad on 6-6-2022 and requested for delivery on 8-6-22 as we being doctors are busy with our schedules.

No one delivered the products on the date and no one is answering the phone at numbers provided at the time of purchase. Its a lot of pressure as we moved into a new house and also busy with our jobs...kindly look into the matter and please return our money so that atleast we can buy from other elctronics which has good service..

I have purchased voltage 5 star ac 5 days back after opening the ac for installation the installation technician informed that there was no gas in the ac and there was gas leak no lock for the gas.I have raised a complaint regarding this and there was no reply from the bajaj electronics eluru road.I want to raise a complaint against the sales executive of bajaj electronics from eluru road branch regarding his rude behaviour towards the customer and not answering the calls.

Hello everyone,
I have purchased samsung washing machine[protected], actual delivery on[protected], informed to me delivery charges 300/-,
Delivery persons asking extra money to delivery the product to home due to product did not fit in a lift, and they did not informed to me directly product is open.,
Bajaj delivery person delivering open box washing machine, how can i accept this Delivery.

Worst experience to me with Bajaj electronics, Phase 1, Kukatpally especially to this store.

need to deliver the new product today it self or else need to Refund my money.

Store Address:
15-31-83, MIG-3, Dharma Reddy Colony, KPHB,
Kukatpally, Hyderabad
Tel: [protected], [protected]

Sale person Details:
Raj prakash

Thanks & Regards
Anjan Kumar CH.
[protected]

Hi All,
I purchased an LG Micro oven on Jan 30, 2022, and I was promised that a glass bowl set (micro-oven safe) will be provided, as of today May 28, 2022, it is not given to me. I have gone to Bajaj Electronics Store around 10-15 times and every time I get the same answer that the stock is not available. In addition to that, the store sales members are also not responsive. They are like do whatever you want to do. We will continue to deliver the same answer. They even refused to give me the store manager's number so that I can talk to him. After many times, I was given a number and they are very rude to me. As a customer, I want to say that do no promise if something can not be given to customers. I do not believe that the stock is not available for the past 4 months.

My details are as below:
Name: Kishore
Ph: [protected]

I have purchased 5 appliances from Bajaj in sep-oct 2021 and in less than an year, 3 (three) products fridge, chimney and hob stove had issues and needed replacement of parts. I have reached customer care support of Faber Chimney and Samsung Refrigerator but issue wasn't resolved. I approached Bajaj electronics as dealers are equally responsible to sell and give product service purchased in the store. They do not take my calls or give updates on service requests. Glen Hob stove CS took 2 months to resolve the issue after making continuous calls, they charged me for some parts even though the product is under warranty
Faber service is pathetic too! 1-2 months since the start of service request and no update about the issue
Samsung refrigerator hasn't been working for a week and issue isn't solved.
Both faber and Samsung CS says parts are unavailable to do it in time.
I do not understand parts are not available at service centres even for such noted companies
As a consumer, I am disappointed because I spent a lot on these products