Bajaj Electronics Complaints & Reviews

I Mr. Seru Srinivas purchased the items of Refrigirator, Washing Machine on 25/12/2011 from baja electronics. And i paid the total amount on same day. They told that they wil deliver the items on 26/12/2011 by 3.00pm. but i didn't received my items till this time. I called them lot of times n i asked about the delivery. They saying that u didn't remembered about delivery n it will come it will come. But till this time i didn't get my items. I wasted my total time today. i get loss of pay today.

bill items are: samsung wm 82bsle : tin no: [protected] invoice no: mall/cr11/48175

samsung ref 19 ahtr : tin no: [protected] invoice no: mall/cr11/48174

I bought Samsung LED TV 46" and paid 1 lakh, promised to deliver next day.

They haven't delivered as promised, and they have given three phone numbers on sales receipt. They never care to lift those phones and really fed up.

They are big time cheaters and no professionalism at all.

I never buy again from them.

Good experience to me and want to share with you all.

Hi,
I have bought Samsung DD referigerator from Bajaj Electronics Kukatpally Hyderabad on 2nd Oct, 2011 and was promised to be delivered in 3 days. Its now 5 days passed and I have no response from them. I called them and found that Referigerator in not available in Stock.

It's really frustrating and i don't hv their manager numbers to whom I can speak about the problem. Even can't find one through search in google. These stores should be closed as they cant keep up the promise, I feel like cheated, my money has gone and product is still undelivered and I am not sure how much I have to go to store, its all now time waste, money waste, transport. These stores makes common people life miserable.

Thanks,

Vivek

We have purchased a Whirlpool washing Machine and a Hindustan Unilever Pure it Water Purifier on 17th September, 2011 from Bajaj Electronics Punjagutta, Hyderabad. They had an offer on water purifier wherein I'll get a scratch card. On that scratch card, either I'll get an extra extended validity of 1 and Half year or 2 new cartridges. They did not give me scratch card. When I had called them yesterday i,e. 18th September, 2011, there customer service had confirmed that the scratch card will be present on the box. When I got the delivery, I did not find the card and complained to them through customer care. When Today when Whirlpool personnel came to give a demo. I opened the carton and to my surprise, I found its full of scratches. When I had enquired before purchasing the sales guy told me that it was a dummy piece in the showroom and you will get a fresh piece which is kept in the godown. But I got the same machine which was on the display. It full of scratches and stains.

PS: They say delivery is free within twin cities. According to them twin ities are only NIMS(which is bang opposite to them), Somajiguda & Khairtabad. They have charged Rs.200 for delivery plus 1% tax paying through credit card.

I urge people not to buy any products from Bajaj Electronics showroom as they are CHEATERS. Be warned.

Cheers,
Ramesh

Hi I am Varun,
I had purchased a Double door refrigerator from Bajaj Electronic's on[protected]
product LG- 338vsx5 model,
i was charged an amount of 22400Rs and they delivered a Display piece kept in showroom almost year old , after my specific instruction for Mr.Aman sales executive to send me an fresh piece still he failed to keep up the promise,this kind of service is not acceptable .
Luckyli i had noted down the serial no of the refrigerator displayed as i felt something fishy.
I think Showroom people are cheating customer by delivering old product's displayed in the showroom.
Dear friends please be very careful before booking any products from Bajai electronics Hyderabad.
finally they promised to replace within 2 days but still now i have not received the product.
Purchase date-06/09/2011
and today its 14th sep 2011 almost 8 days and still when ever i call them no 1 giver me clarity on it.
worst service i have ever seen.
Thank's to Reliance
Digital for their service i have purchased product's worth more than 2 lac and till now they have not even once given me chance to complaint.

Regards,
Varun

Hi,

We purchased the MAJESTY STORAGE (VERTICAL) WATER HEATER (25 L) on Nov 17, 2009. It worked alright in the first six months then it started dripping water from the on/off lights on the front of the body of the heater. It cleary poses a grave life risk due to the electrical shock one could suffer. Till date, almost a year now, we have logged atleast eight complaint tickets.

1. First, the after sales services are not prompt at all, nobody turns up for 10-15 days after the complaint is lodged. Then they just tweak something and leave saying it will be alright and the heater would start dripping just a few days after the engineer visits. My dad is a technical hand and understands mechanics well and is highly dissatisfied with the knowledge and expertise of the visiting staff.

2. Every engineer who visits has a different advice on how to use the heater, can someone please explain why should the water heater drip even in the summer months when heater is not even being used?

3. The first 3 times the engineer would just tweak something and once he changed the entire tank but to no relief. Water still keeps dripping from various different parts of the body.

4. The last time we lodged a complaint was on June 10, 2011, and the engineer visited us on June 23, 2011, and finally the engineer agreed that all the internal parts will have to be changed but not the body.I don't think thats fair. If the engineers have continuously judged the machine to be defective, why are we made to suffer like this.

I demand compensation for all the trouble that has been caused. I demand that either a brand new water heater be installed or I be reimbursed the entire amount i paid for the water heater. I expect a senior zonal officer to contact at the earliest and address my complaint.

Agonized,
Vandana
Dwarka, New Delhi
[protected]@yahoo.com

Dear Sir,

I Mr Venkatgiri, Purchased the IFB Wasing Machine on 1/4/2011 of Model Senorita SX 6Kg Front Door.
The product is not working after 15 days after the installation and we given the compaint to custmer care service from the day 1 and they send the engg 2 times an un qualified and unable to resolve the issue and finally 3rd time they came and lock the product.When i discuss abt this issue with Praveen,Mansoor and Said of IFB employees they informed me that they will replace the product within a couple of days i will get the new machine.Its a bad luck to me still idid'nt recive any phone call or updates on the product from them.I personally visted the show room they are not all responding to my request and saying even if i give a complaint to consumer court their is no use said by Praveen.

Please help me on the above issue what should i do further to get back my amount.?

Details of Purchase:

Bill No: Mall/cr11/131
Date Purchase:01/04/2001
Dc: [protected]
Complaint No:165339

Thanks,
Venkat
[protected]

I am Ramesh Naidu, I have purchased a A/C on 26 March from Bajaj Electronics Panjakutta and asked them to deliver its took 6days but no response. Still not delevery item. Don't believe them.

So All Please Don’t buy anything from them they are bluffing customers.same issue with my friend too couple of months back.

This is not a part of BAJAJ electrical s group.

Bajaj Electronics Hyderabad Fraud

I have purchased a SAMSUNG A/C on 26 March from Bajaj Electronics Panjakutta and asked them to deliver its took 6days but no response. Don't believe them.

I purchased a '117 cm SAMSUNG HD LCD' from M/s BAJAJ ELECTRONICS, Shop No.6-3-669, Ground Floor, Ozone Complex, Punjagutta, Hyderabad- 500 082, vide Bill No.MALL/CR10/43525 dated[protected], and informed the shopkeeper that the same is being purchased as a gift to my mother on her birthday.

They have delivered the T V only on 27th. (two days after the purchase date).

They have arranged installing the T V on[protected], that too after making more than fifty calls to their customer care number. On enquiring with the technician who came for installation he showed the letter dated 28th received from Bajaj and that he had come immediately for installation.

As per the package the cost also includes DISH TV HD Connection. We have made more than 50 calls and also have gone in person to the shop to arrange installation of the Dish.

But till date they have not responded and have fallen back on their responsibility and have miserably disappointed us. This is a bad example such a big shop is showing towards their customer. I may not be one of the customer, but there may be many who have suffered this humiliation silently and have not published their displeasure and disappointment.

I want to claim compensation for the disappointment I had to face.

I M. Ramprasad bought samsug washing machine Bajaj Electronics, punjagutta, Hyderabad on[protected]. I was paid cash Rs. 12300/- through credit card. They said, my product will get within 2 days. But they called me after 2 days present no stock and I have to wait one week. Today[protected] I went to shop and enquiry, I said already 5 days delayed again now they said no stock and wait one more week. Please tell me your valuable suggestions and how can I take the action

I agree with you ma'm. i also purchased bajaj wall fan last yrs 2009, in last (June 2010) month fan is the working properly . I lodged the complain at the call centre [protected] (complaint no 374274) and the technician came continuosly 3days and he took our fan and told us the he will come tomorrow, from that day 12th June 2010, he did not return back, sincs that day i called to costmer care i got responses like it will come by today or tommorow.I called up the service centre Parmar Electonics dadar but they told that i had to complain thru the call centre only which gave me a real tough time..I hope that my complain is attended properly as early as possible. It has been very difficult for me to get my complain attended after calling up so many times taking out time from my busy schedule. At the end if this is the response that I get it is really disgusting and is not expected from a company as reputed as BAJAJ. Its like NAM BADE OR DARSHAN CHOTE.
I REALY FRASTED NOW. I SUGGEST YOU GUYS PLEASE DONT PURCHASE ANYTHING FROM THIS FRAUD COMPANY... REALY VERY BAD THING.

I bought a hitachi AC unit from the store. Firstly, the pack didn't have the manual in it. It seems to have worked for two days and then it stopped working. When I asked the store for the manual, they took the details and said they will inform once the manual comes from the service center. They didn't, for about two weeks. When we lodged a complaint with the hitachi service center for the AC unit not working and the missing user manual, they too accepted the complaint but didn't turn up for about 3 days. When I threatened to return the AC unit, the store guys took off the user manual from some other piece and gave it me. They are literally tampering with the packed products like this and god knows what else they are doing. Even the service center guys have an opinion when they understand that the piece is bought from Bajaj Electronics.

Unsatisfactory Installation of air conditioners by seller Bajaj Electronics.

Ref: Bill No. P1/CR10/5022 dt. 3/4/10 for 2 Units Samsung split airconditioners bought of Bajaj Electronics, 6-3-347/6/P/3&4, Sai Baba Temple Road, Dwaraka Puri Colony, Punjagutta, Hyd. The Units are placed on the sun shade without fixing them with anchor bolts as specified in the installation manual. On 22/04/10 when I complained to Bajaj, they agreed to get them fixed property on the 24th, but when I reminded them on the 24th, they refused to do it saying arrogantly that i[censored]nits are placed on sunshade, no anchoring or fixing is done.

K.P.Nair, 6-3-1100/4/3/B, Somajiguda, Hyderabad 500482. Ph. +[protected].

Bajaj Electronics at Kukatpally-Hyderbad had sold me a LG split AC on the word that they will provide free installation with the purchase. They have not reflected the cost of installation on the invoice and deducted the required amount for installation (Rs 800) from the price they initally quoted to me and printed the invoice for the same (RS 24,700). After a day of delivery two person visited my house to install the AC but when i enquired if they are from LG and has the dealer requested for the installation, they mentioned that they were sent by Bajaj electronics and are a third party dealers of LG. After they started working on the instllations, i quickly realised that they were completly in experienced and doesnt have any clue to install the AC, instead they made huge hole in the wall of my bedroom which is visible even after the indoor unit is fitted on the wall. To get it repaired i have to shell another RS 500, over this they have installed the outsite condenser in a very unfavourable location and on my insisting them to change the location they laft the place without even completeing the installation. Since the work was half done and i had no way to go, i called up Bajaj electronics to know if they will send somebody else, but still there is no response and i am waiting without a proper response from them. Without a go from them, i called up LG customer care and to my shock they revealed that all the installation are done free of cost and by LG authorised technicians only, and when u asked them to chek if there was an installation request for my product. They confirmed that the dealer has not aproched them in any way requesting for installation.
I would consider that Bajaj electronics is cheating the customer,
1) By not informing that the installation is provided free from the Company and publishing it as its own advantage.
2) Instead of asking the customer ot call up the company, it is sending its own emplyees or rathers goons for the installation and they would collect the informed amount( RS 800) which i beleive would go back to Bajaj.
3)The installation done are not proper and the Brand image of the company gets a hit since the guys say that they represent LG electronics in general.

I have visited Balaj Electronic shop on Sunday 7th March 2010 and purchased 1 Refrigerator and Washing machine and told me that delivery will be in the evening but till date (9th March 2010) I have not received the goods. There are several phone numbers mentioned on bill and envelop but no one is lifting the phone. Following are the phone numbers:

[protected] / 23060794 / 66331422 / 23151668 / 23051668

This is cheating to the customer and there should be strict action these type of shop owners.

I am a doctor working at NIMS, Punjagutta. I happened to buy a videocon 80L refrigerator on 27/11/09 which i was supposed to gift it to friend for his marriage. I Have payed them RS 6490 and asked them to deliver it to my place. They failed to do it for 15 days. they have been giving various reasons, like the product was defective, its out of stock and son on. Even the manager himself, Mr. Surya Prakash gave these reasons. After 15 days whwn i have gone down their personally , they claim its already delivered. They neither show me the delivery challan. I was made a fool. I was cheated of my money and time.

I have purchased a Samsung Airconditioner From Bajaj Electronics punjagutta on 28 April 2008.
While purchasing they said that within 48 hours they will install the AC.
But after that duration they started making fool of me.
Several times i called to the concern person of Bajaj electronics but he didnt respond.
I have have also called directly to the manager of the showroom but he also made fool of me.
Finally after 20 days i got tired and install the AC on my own expenses.

So Never Purchase Any item from bajaj electronics.
They are thinking that customers are fools.