Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2150
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2226
down
775

Phone:
Phone:
up
1319
down
580

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2150
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance Ltd — required:invoice

 abdul rahman.M
dear sir,
i had taken loan form your concern for purchasing my bike(bajaj-pulsar 150cc). i have been paying the due for the past 20 months (appx). i don have any records for the above, so i need a complete invoice of my loan details. i want to know about the remaining emi's that i have yet to pay. so, kindly provide me with the invoice at the earliest.



ph:[protected]...
Complaint comments  Read comments [3]

Bajajfin — SMS from BajajFin for emi deduction

 Sushama Kulkarni
I have never applied for a any loan from Bajaj finance and i am suprised to get SMS from Bajajfin informing that a loan EMI of Rs.941/- will be presented in my bank and asking me to make necessary arrangement for the same.

This is ridiculous......
Complaint comments  Read comments [7]

Bajaj Finance / Bajaj Allianz Two Wheeler Insurance — Miss Utilization of Cheques

 Rajeev
I have taken a two wheeler bike loan from Bajaj Finance during March 2007. At the time of taking the loan, I have given three blank cheques for the purpose of security against the loan. My bike insurance got expired on 2nd March 2008. Thus, I have taken Bajaj Allianz two wheeler insurance on 17th March 2008. But by my utter surprise, Bajaj Finance used the blank cheque for the purpose of renewing the Insurance on 23rd March 2008 i.e. 23 days after expiration of my insurance, and the same has not been communicated to me before depositing the cheque. When I contracted the Bajaj Finance, they told...
Complaint comments  Read comments [35]

Bajaj Finance Ltd — name in civil list

 anshuman bhattacharya
hi
i have applied for a lone of 10600 which the bank financed me. i have given 8 pdc cheques.
sicne the clearance date of the cheque was 15th of every month the bank didnt put the january cheque on the due date and on feburay they have put Jan and Feb cheque together which resulted in bouncing of one cheque.
i got call from collection person and i advised him to collect the payement but they didint turn up until aug.
now as if i have made the bounced cheque payment but there is a penelty amount which is reflecet and my name still in Civil list.
i called up and...
Complaint comments  Read comments [10]

Bajaj Finance Ltd — NOC Still Not Recieved

 Mihir Patel
Sir,

As i have taken the loan againt my Acer Laptop from Bajaj Finance and I have already full fill my loan to Bajaj But still i didn't recieved my NOC of my loan....
Complaint comments  Read comments [16]

Bajaj Finance / Personal Loan — No response for pre approved loan

 kuljeet singh
I have a pre approved personal loan with bajaj finance as per my previous track record, they said you need to submit some documents and in 4 to 5 workings days you will receive the DD. it has been 12 days since i have given the documents there is no clue from pune their customer catre.
whenever i call the customer care they say they wil call back but they have never done that.
even at the local branch level they have no clue they have been telling that today you will receive your Chq, but i have not recieved anything yet.
Kindly help me out to whom should i talk and get the...
Complaint comments  Read comments [1]

Bajaj Finance Ltd — Loan cleared before 4-5 months but not rect no dues certificate & original invoice till now

 madhav gupta
Dear Sim/madam
With due respect.I am madhav gupta.I Purchase a Hendycame on Finance by you(on a/c of Mr.Surendra Kumar Gupta).loan has bean cleared on time no cheque was bounsed.but I don't received my orignal bill & nodues certificate till now.please send me orignal bill & nodues certificate as soon as posibal

Thanks
MADHAV GUPTA
[protected]...
Complaint comments  Read comments [2]

Bajaj Discover Dtsi 135cc — Problem in Gear shift

 Prabhjot Singh
TO WHOM IT MAY CONCERN
This is my second reminder that i'm facing problem in gear shift of my new bike (Discover DTSI 135cc) which is only 1 month old. I have already visit your Rajiv raj automobiles at bhajanpura six times for same problem but nobody is responsible enough rectify my concern infact MR. Jaichand supervisor & Mr.Tejpal manager of your outlet says that "this problem is common in every DIscover bikes". Now the problem has increased in recent past.
I would resquest you to please look into matter ASAP.


The CR number of my previous...
Complaint comments  Read comments [1]

Bajaj Finance Ltd — Much Delay in Clearence

 Pranaya Kumar Acharya
I had taken a Washing Machine and a Refridgerator on finance from Bajaj Finance, Since May I had cleared all my dues and outstanding to the company, Mr Ashok of Vapi Sales office has receiving my dues from my residence and assured on the letterhead of the company that the documents should reach with in 2 weeks. As I had given post dated cheques for all the installments to the company afterforth I had deposit the cash against my outstanding dues, neither the company is returning my cheques nor the clearence certificate, My refriderator and Washing machine are required repairing but due to not having...
Complaint comments  Read comments [2]

Bajaj Finance Loan — Bajaj finance loan ke insttallment ke against me

 Prashant Parmar
Respencted Sir,
Mera name Prashant Parmar hai, mere sister ne bajaj fianance mense loan liya tha, humne sari lond monthly cheque se paid kardi. lekin pichle ke 6 month se hame paresan kiya jaa raha hai ki aapka 1 cheque bounce hunva hai, jub ki sabhi paid ho chuka hi,
jo cheque no ye log bol raha hai 358301 ka payemnt[protected], 358302 ka payment on[protected] ye dono paid hochuke hai.
hum ne ye bank passbook ki xerox copy usko copy 3 dar di hai aur 4th time manga raha hai, so please help me what to do?, aur bol rahe he aapko deneme kyaa problem hai, aap nahi doge to aapke...
Complaint comments  Read comments 

Bajaj Finance Ltd — Calls by Recovery agents for EMIs when I have never purchased the bike

 Amoldeepak Mahale
Every month, I receive atleast 3 calls from the recovery agents from Bajaj Finance Limited. Somebody had purchased a Bajaj Pulsar or Calibar and has disappeared.

He has given false phone number (ie. [protected], unfortunately belonging to me) and no address. These recovery guys have been harrassing me for the EMIs whereas I dont have to do anything with them. Despite repeated explanations, they do get into senseless arguments that why should they call me if they did not have that number in their records. If I ask them to give the phone to their manager, they just disconnect the phone...
Complaint comments  Read comments [1]

Bajaj Finance, Jabalpur — Harrasment for financing bike - XCD 125

 Jaymalya Banerjee
Dear Sir,

Ple note my following complaints:
1) Bajaj Finance Gives advertisement in all leading dailies and also in television that they finance two wheeler (XCD 125) with a down payment of Rs. 9, 999/-. Now when I went to the Frontier Bajaj Showroom, Jabalpur, to purchase a two wheeler (XCD - 125) through Bajaj Finance then they said that I need to pay them Rs. 12, 364/(which includes processing charges and all) and at the same time they said that it would take 4 hrs to deliver the vehicle and may extend upto a day). When asked the reason why it is so then they said that...
Complaint comments  Read comments [1]

Bajaj Discover Dtsi 125cc — silencer compliant

 Babu George
I had purchased a Bajaj Discover Dtsi 125cc bike on 6/3/06 from the dealer KVR Motors, Thalassery. Immediately after the end of the warranty of 2 years, on April of 2008, the silencer of the bike started to make sounds from inside. The technicians told me that it was because of some welding problem inside the silencer and it couldnot be repaired. I waited nearly 5 months to get the new silencer fixed on 27/8/08. I have paid Rs.3177/- (three thousand one hundred and seventyseven only) for the new silencer.
It is a pity that a costly part like silencer fails in 2 years time. The bike ran only...
Complaint comments  Read comments [54]

Bajaj Finance Ltd — Clearence Invoice

 manas ranjan banerjee
dear all,
i hade financed a hcl computer from bajaj finance.The payment of installments had completed on Feb 2008 without any cheque bounce.But when i asked for my clearence invoice, they say that papers are displaced and they have to search for it.Some Mr Padhee even says that 'dont disturb me further'.

I am from Sambalpur, Orissa.
my cellno is [protected]
i am thinking of going to the consumer protection court if my requests are not adhered to within 10 days...
Complaint comments  Read comments [2]

Bajaj Financing Of Samsung Digital Camera — Financing rejected on false and incorrect grounds.

 Souvik Roy
Hi,
Would really appreciate to look into the matter as to why the finance of a Samsung Digital Camera supposed to be purchased from 'Symphony' in collaboration with Wipro Ltd., was rejected. After talking to the concerned representative from Bajaj Financing, 'Pradip' (contact number: [protected]), who was not only rude to me, but also told me that the transaction is declined due to discrepency with my Vodafone post paid bill. He went further to say that I am a defaulter and did not pay my Vodafone bills, Pradip as well mentioned that the website and 'cd-rom'...
Complaint comments  Read comments 

Bajaj Discover 135 — gear shifting

 sundaresh.a.g.
i purchased the vehicle on 1st of jan i am not happy with the free service, on my first service it is quite ok, in my second service the gear shifting problem was same like before, i lost the petrol while it was given to service, in the third service i told the same problem, but it remains the same, no proper response, i need some response from u, i will suggest to my all friends not to go for bajaj if it continues,...
Complaint comments  Read comments [5]

Bajaj Finance / Lg Computer — Two months emi dedicated for Aug

 J SATHEESH
I am J Satheesh. I took LG Computer loan Bajaj finance company. My proposal no 210351. My reg no 711nlsh00142. I thought the due date is 7th of every month.That was informed by store person and i did not receive any details from Bajaj. I credited my August month Emi(2nd installment) at 5th August afternoon. But the amount was cleared 5-Aug-2008 Morning. So my check was bounced. Immediately i paid the amount in your office directlyat 11-Aug-2008. Receipt no 49250. Becuase i want proper repayment track. Now you once again debited the emi amount from my account(Ac no [protected] Bank Standard chartered...
Complaint comments  Read comments 

Bajaj Finance Ltd — by keeping me in dark took 10,000rs and done fraud with me

 anuj shrivastava
i have took loan on the basis of mine 12th based board marksheet, they took 4m me 1200rs as per registration fee and told that a team of our company along with a advocate will come to you 4 its original verification, but didnt called me yet we i called them, again when we called them then one of its member told to submit rs 92500 as 1% of 9 lakh 90 thousand, when we opposed to it as we were not informed before then they told its ur wish, as per i was in need of the loan i sumbitted it to in their bank when they provided their sanction letter to me then they again demanded 4 rs 12000 but we refused...
Complaint comments  Read comments 

Bajaj Finance Limited — Fraudulent Activities

 Rekesh Sahoo
Hiii alll
this is rakesh. I had applied for a personal loan from Bajaj Finance Limited by seeing an ad on newspaper. As i contacted them they 1st asked me for Rs 2250 as their verification charge. And told me tht after the verification they ll take around Rs 20000 towards processing charges. But after payment of these two charges they asked for more money towards other charges. already i have paid around Rs 60000 hoping tht i will get the loan. But now those guys have disapppeared and not receiving my call. They are luring people by quoting very attractive rate of interest around 4% p.a....
Complaint comments  Read comments 

Bajaj Finance Ltd — Severe Harassment

 Umar Khan
Sir,

I believe i am not the only customer so badly harassed by Bajaj Finance ltd. I had taken a Bajaj Scooter bearing registration no. AP13H 5552 a few years ago and now as all of my cheques were cleared i called them up to inquire if I can get my original Registration Certificate now. After trying to get connected in vain for more than a week (They never answer the calls) I went to their Tarnaka office where nobody showed any interest to my queries. After pleading from desk to desk i was told that there was a balance of Rs.1100 towards some insurance that i had never subscribed...
Complaint comments  Read comments [11]

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