Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2536
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2714
down
919

Phone:
Phone:
up
1612
down
693

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2536
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (244)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance Limited — bajaj people are harassing to family members

 pravanjan1982
I had taken a loan from BFL, to which am paying the emi mostly every month . out of 30 emis i have paid 26 emi till date . even last month also i have paid the amount with receipt.
the loan is closed now, also am in discussion with the local collection agent who is collecting my emi every month.
Still some goon saying himself as advocate for bajaj is threatening to my family members for the same.

Please suggest what to do?

Pravanjan...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance Ltd — Loan No 4040CD00104446 , harassment by Bajaj Finance people

 shatadipsom
Hi, I took a consumer durable loan, for a microwave oven just because a 0% interest option was available. Now it seems to be a huge mistake! I opted for ECS, which was not presented correctly to my bank and hence they did not release the amount. Please note that my bank always has enough funds since my home loan and car loan both get deducted from there. I told the same to Bajaj Finance many times, to present the ECS correctly, however no action was taken. I paid the EMIs on time to a person who came to collect the amount from me. While paying the last instalment, the person said...
Complaint comments  Read comments [5]Complaint category Loans

Bajaj Finance Ltd — Amount due mentioned in CIBIL rating

 alilibin
Recently I bough my CIBIL rating.and there was around 4 mistakes regarding amount pending one each in 2010, 2011 and 2013. I had completely closed those loans. I don't remember my loan account numbers. My reference numbers registered are [protected], [protected], [protected].
Please take necessary steps to correct these mistakes. It is very much affecting my CIBIL rating.

To all who have taken bajaj finance loans. It will be better if you check if you have any pending amounts even if you have closed your loans....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance Ltd — Loan amount due information getting after 3.6 Years

 psomasekhar
Dear Sir, I have purchased Samsung 32 Inches LED TV in 2010, and i taken Bajaj Finance for the same. I have paid all the EMI's to Bajaj Finance executive "SAIULLAH KHAN " ( Bangalore ). through online transfer. Now i am getting calls from Bajaj Finance executives saing your Finance amount not yet cleared still Rs 2100/- is due, and i have to make the payment immediately. I have asked the executives for getting the account statement, they don't have any details or documents to confirm this is the loan amount and paid is so and so amount and due amount. Executives...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance Limited — Regarding EMI of my Bajaj pulsar 150 DTS

 johndsouzak
Dear sir, my loan number is L2WHYD0205738.As iam paying my monthly EMI continously but from my account has been debited ECS charges continously.iam sick of this thing.so plz take action against and kindly refund my money, and stop this ECS charges debiting from my account....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance Limited — Asking to pay for another loan a/c which is not taken by me

 shishir jha
I am Shishir Jha. I already fulfill my tenure of loan for a/c 4010CD00143217 but still I am getting due amount of Rs. 15, 000 for another a/c 401BAL00148306, which is not taken by me. Last year (26 nov., 2012) I already file a complain for this loan a/c on "bajaj finance customer care email" (Sir/Madam, Please tell me about this "Balic CD loan - 401BAL00148306", I never applied for this loan than why its showing in my record. Please give me solution for this.) but there is no response and every month financial company asking for late charge. Please tell me why should I pay. Please...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance Ltd — thoroughly unprofessional, a use of very filthy and unheard of abusive language

 prathemesh bane
There is supposedly some outstanding balance with the mentioned company at there Wakdewadi branch at pune,

I was asked to deposit a sum of INR 7114/ by some advocate named Harishankar Narayan who states that he is from Delhi and that a case has been made against me in Delhi vide case no RPC 1436/13 AT Delhi for which I had visited the Finance branch at the above mentioned address but was told to get more details as to the loan account and for what purpose the loan was for.

On calling the above mentioned advocate, he furnished me with the loan account no[protected] with...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance Ltd — health card issue

 bloodstone
Dear sir/madam My name is MANJUNATH from Bangalore my loan no is 4040CD00421849 & 4040CD00421009 I purchase a two led TV from reliance digital shop with the help of your Bajaj finance my TV value is 20000 & 25000 RS but your executive told sir you pay extra 3000 RS you will get a life time free health card and this card you will get with in 3 months from date of purchase now 8 months up till I have not received that health card & also i gone to residency road customer care center i given request also my request no is SRN00403123 and your cust care excutive told my problem will be sort...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance Limited — Wrong EMI Deductions and false loan amount

 sshaikh456
I purchased Samsung LED TV with model no - 40EH5000 on 29/05/2012 from Reliance digital retail LTD, Phoenix Market City located at Viman Nagar, Nagar Road, Pune, MH-411014. The cost of the TV was Rs.51900/- . I paid Rs.19996/- as downpayment and the amount financed was Rs.31904/- from BAJAJ FINSERV LENDING(BAJAJ FINANCE LTD). At the time of purchase of TV I was told there will be a tenure of 18 months each EMI of Rs.1773/- so it would be Rs.1773*18 months= Rs.31914/-. Now I want to elaborate the blunder caused by these guys. Firstly they deducted Rs.1773 for first three months which started...
Complaint comments  Read comments [10]Complaint category TVs

Bajaj Finance Ltd — Not Responding After Repeated Request for Settlement

 3611261
Bajaj Finance Not Responding After Repeated Request for Settlement
Sub:Loan Settlement
Loan ac:3611261

Loan Account #3611261 I have been trying to settle the loan for the above mentioned loan i took from bajaj finance, I lost my job after paying 17 EMI'S, After repeated online request for settling the amount Bajaj finance seems to be least interested in settling the loan, Hence piling up the total outstanding every month, I request bajaj finance to respond to my request at the earliest and get this close.

Thanks Regards
Syed Mujeeb
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance Ltd — CD loan status not known and the agent is unaware of it

 bhiruga1
I had booked a modular kitchen from OREN through bajaj finance. I am very sorry to say that bajaj finance is not transparent and does not give any feedback on the status. Inspite of many follow up from our side the oren and the bajaj finance together are cheating us for which we are very concerned. I would rerquest someone from bajaj finance call me on my cell no. [protected]. The...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance Limited / Bajaj Finserv Lending — Account in 'Written Off' in CIBIL even after the account is closed

 ashugaurav13
Despite making the Full and final payment for loan number #[protected] from Bajaj Finance in 2009, my account is reflected as written off in the CIBIL report.
I was not aware of this untill i pulled out my Credit report recently and got to know that my account is written off by Bajaj Finance....
Complaint comments  Read comments [6]Complaint category Loans

Bajaj Finance Ltd — cross sell personal loan

 syedfakruddingt
DEAR SIR

I have taken personal loan of Rs 20,000 on 23 oct 2011 in that I have received 17074.00 only, I have received a call from Bajaj finance executives they clearly told me that there will no processing fee and no other charges will be deducted from the loan 20,000 Rs full amount will be sanctioned after getting loan I have received on 17074 Rs only, and your executives have told me that the interest rate will be 3 Rs but after receiving the welcome letter I was shocked I saw you are charging 23.99% many times I had requested to cancel the loan but I have not received any call...
Complaint comments  Read comments [8]Complaint category Loans

Bajaj Finance Ltd — REGARDING LOANS.

 RUSHABHSANGHAVI
DEAR SIR, THIS IS INFORM YOU THAT I HAVE RECEIVE CALL FROM BAJAJ FINANCE,AGAR AAP TEN THOUSAND BHAROGE TO APKO FIVE LAKHS KA LOAN MILEGA,THEN ON 4TH JULY I HAVE PAID TEN THOUSAND BY DRAFT IN THE NAME OF DESTIMONEY WORLD-CLASS FINANCIAL SERVICES,MY DD NO IS 002320,FROM THAT DAY HE TOLD ME APKA KAAM 20 T0 25 WORKING DAYS ME HO JAYEGA,FURTHER PLEASE NOTE THE VERIFICATION OF MY GARANTORS HAS BEEN COMPLETED BY YOUR REPRESENTATIVES, AFTER 25 DAYS I CALL THAT GUY HE TOLD APKA ABHI TAK LOGIN NAHI HUA HAI,I AM NOT ENCLOSING THE NAME BUT THAT GUY NO IS [protected],[protected] PLEASE LOOK IN TO THIS MATTER...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance Ltd — Extreme Harassment and disturbance NOTORIOUSLY

 kau_1979
This is to bring to your notice that due to extreme conditions and my sick child I had to spend the money from my credit card which I have paid off, but couldn't pay the EMI of Bajaj Finance, 8th EMI. I have paid ALL the EMIs till date, but the kind of behavior that was produced towards me as their customer. Is that the kind of behavior that was produced towards me.

Especially Ms. Ria Chakraborty and Mr. Goutam the kind of HARASSMENT that I had to face is in exemplary. I just wanted 2 days to pay off ALL their due EMIs, but they are calling names and Shouting at me with Slangs...
Complaint comments  Read comments [5]Complaint category Loans

Bajaj Finance Ltd — Recently my EMI loan Card was BLOCKED and i have not received any confirmation email or letter from you. [Resolved]

 Muthu Balaji
Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a Gold EMI Card no :[protected] with Bajajfinserv. Recently my EMI loan Card was BLOCKED and i have not been received any confirmation email or letter from you. In fact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paid all my loans to date and that was the reason Bajaj gave me a Gold emi card.

Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card...
Complaint comments  Read comments [7]Complaint category Loans

Bajaj Finance Pvt.ltd / New Delhi — Fraud

 yogenderdutt16
Respected Sir,
My self Yogender Dutt a Resident of chandigarh.House no.808/B Sector 33/B Wroking in Director Public Instructions Punjab[Mohali] as a Superintendent. Sir being a govt employee i have applied for Personel Loan[for education] for my daughter as she has passed LLB Law from punjkab university chandigarh.now for further studies i applied loan of 2laks from Bajaj Finance Pvt.Ltd[New delhi] firstly i was told to scan and send my identity card,pan card. Daughter’ LLB marksheet,her identity card.I have emailed it on the EMAIL address given to me. Next they told me to deposit 3500/-...
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance Ltd — Non handing over of NOC/RC

 gudurusivareddy
I have purchased a Bajaj Discover Motorcycle from M/s Ganesh Motors, Madira, Distt- Khammam in 2010. The same was financed by Bajaj Finance who was in tie up with M/s Ganesh Motors, Madira. All the installments and interest has been paid in time and the loan has been closed with last installment paid in June’2012. It was promised that NOC and RC will be issued after one month of the payment of the last installment. In this period M/s Ganesh Motors has closed their business and the Bajaj Finance is repeatedly sending my NOC and RC to Ganesh Motors that resulted in failed deliveries. When talked...
Complaint comments  Read comments [10]Complaint category Loans

Bajaj Finance Ltd — harassing and threatening

 smhtrading20
Mr. vamshi a sales manager is harrasing and threatening me because i didnt pay my EMI on time, and using very bad language on phone. i already having balance in my account to bajaj finance EMI 2050. just i request to give up some time to pay the EMI. Please feed back me urgently. THanks Syed Mushtaq Hussain +91-[protected]...
Complaint comments  Read comments [4]

Bajaj Finance Ltd — Complaint against invalid purchase

 kvaradk
I am Varad Kashmire, basically from Nashik but since 4 years living in Pune due to profession.
On 29-May-2013, I received a call on my cellphone from Bajaj Finance saying that I have made a purchase of LCD TV on 5-Apr-2012 at Pune and I am still due the amount nealry Rs.38000

Actually I never had bought a TV and neither I am a customer of Bajaj Finance nor made any purchase on the above said date. Still Bajaj Finance is saying I am valid customer holding an account with them and they have my copy of id-cards also

Bajaj Finance is saying today i.e. 29-may-2013...
Complaint comments  Read comments [11]Complaint category TVs

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