Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2613
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2820
down
952

Phone:
Phone:
up
1672
down
709

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2613
Pending
0
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (264)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — last emi rupees refund kindly.

 ganesh chattopadhyay
My name is ganesh cattopadhyay, one onida led tv bye me.and I choose emi option by bajaj finsurv ltd.my loan account no is 4100CD02581540.last emi deducted my account.but ur executive comes me, and collected by cash for last emi.ur executive name is biswajit shil.bom31934.last emi pay to ur favour 2 ties.1st is 06/01/2015 by my account.and cash collected by biswaji shil 07/01/2015.kindly refund my account.i will glad to ur concern.kindly note pls ur system.and check,...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Bajaj Finance — Fake call and threatening for noy clearing loan

 reenank
Dear Team, Today I received a call stating they are from Delhi Police followed with a call from Delhi High Court sating him to be legal advisor of Bajaj Finance and named himself as Rakesh Kumar Bharadwaj, I had brought an Air Condition in 2008 which mean almost 6 years back, I have cleared all loan for which I have a bank record. However this guy threatened me stating there is a complaint against your name for loan due of 18, 000 whereas the Aircon was hardly for 12000. He further added I have not collected NOC for the same and will have to travel all the wy to Delhi and settle this matter...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — Forced policies without my permission

 kunalpatil619
hello. My name is Avi Ganpat Patil. I have purchased Refrigerator on EMI from vijay sales goregoan and its first EMI Rs1560 apprx. was due on 2 of jan but but five days before it, I recieved SMS saying My EMI amount is Rs.2081. I contacted Vijay sales and they told me that there is an insurance policy activated and the extra charge is due to it . I have not received any kind of information about such a policy and not confirmed the same if i was aware of such kind of fraud activities of urs i would not have purchased the fridge. Why should i pay for ur mistakes. I am a middle class person and...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Finance — transaction done twice in a month

 AVNISH MAINI
Hi, my name is AVINISH MAINI and my customer id is 15571799.. I have done a transaction of EMI against my loan through bajaj finance app, but the transaction got declined (as showen by the app) and the money was deducted from the a/c and your agents have also collected money from me. Bank says you have claimed the money. transaction was done on 12/Oct/2014 of amount Rs.3, 419 from HDFC a/c # [protected] . So, I kindley request you to revert my money back as soon as possible....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — Emails received for loan applied and EMI that would be billed to my account

 Kinjal1980
Hi Team, This is the second time I am writing to them with regards to EMI intimation that I am receiving from them. This time it even says the loan account number 4050CD06628048 and that it will debit my Yes bank account. I have never applied any loan with them. Why should my account be debited with an amount of 1017/- every month. This is a very serious issue....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — KINDLY REFUND RS.700 WHICH WAS DEDUCTED EXCESS

 14847186
From: BISWAL, TAPAS KUMAR Sent: Thursday, December 18, 2014 9:19 AM To: wecare@bajajfinserv.in Subject: FW: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Importance: High REMINDER 1 WAITING FOR YOUR VALUED REPLY. With Best regards & at your service, Tapas Biswal From: BISWAL, TAPAS KUMAR Sent: Saturday, December 06, 2014 4:33 PM To: wecare@bajajfinserv.in Subject: RE: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Sirs / Madams, KINDLY RETURN...
Complaint comments  Read comments [2]Complaint category TVs

Bajaj Finance — EMI Payment- Deducted twice

 Meghanakm
Hi, I am having one loan from bajaj finance and my loan due date is 5th of every month. Due to some problem I count make the payment on time. I tried to do the payemnt on 12th of dec and amount got deducted from my IDBI account but i got the failur notification from bajaj saying transaction was failed. hence i had to make one more transcation using my HDFC account and it was succesful. but my failed transcation amount has not been credited to my account yet. I have been calling bajaj finance customer care and they are not bothered to answer the calls....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — Regards Insurance complaint

 manjulamurugan
This is Manjula. M from madurai.I have purchased HTC mobile in Poorvika from madurai through Bajaj finserv. .product Id is 412SCE06556227. On that day you made insurance for me. How can you provide this insurance policy without my knowledge. I dont need such kind of insurance policy. So kindly remove this policy otherwise i will make consumer case, i cant able to pay this amount.my contact number is [protected]...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — NON RECIEPT OF REFUND OF PROCESSING FEE AND BOOK MY SHOW VOUCHERS

 vimalnsumaria
AS PER THE MAIL RECIEVED FROM BAJAJFINSERVER ON NOVEMBER 1 2014, I AM REGULARLY IN CONTACT OF YOUR CONTACT PERSON MR. NITIN BHANDARI (BAJAJ FINANCE PERSON) AT SNEHAANJALI, BHIWANDI OUTLET AND I HAVE SUBMITTED A WRITTEN COMPLAINT ON NOVEMBER 8 AND FORWARDED ALL THE MAILS AND SUBMITTED ALL THE NECASSARY DOCUMENTS BUT OF NO USE. I HAD PURCHASED A REFRIGERATOR FROM SNEHAANJALI BHIWANDI OUTLET ON 10/08/2014 UNDER SCHEME OF PROCESSING FEE REFUND ALONG WITH BOOKMY SHOW GIFT VOUCHERS. I HAVE YET NOT RECIEVED ANY OF THE MENTIONED SCHEME ITEMS AS OF NOT 4 MONTHS HAVE BEEN PASSED. I HEREBY KINDLY...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — very misbihebe and threte me.

 anandks001
I AM A CUSTOMAR BAJAJ FINANCE AND MY LOAN ID IS L2WKOL02671594. YESTARDAY ONE OF YOUR EMPLOYEE (MITHUN CHOUDHURY) CALL ME AND USE VERY ROUGH LANGUEGE I ALSO TOLD HIM CALL ME LETER NOW I BUSY BUT HE DONT LISTEN AND CONTINUSLY REPET ME I KNOW YOUR OFFICE, I KNOW YOUR HOUSE, I SEND MY COLLECTTION BOY. I ALSO TOLD THIS MONTH NOT POSSIBLE FROM ME PAID MY EMI (BECAUSE SOME OF MY PERSONAL PROBLEM) YOU TAKE NEXT MONTH MY DUE EMI AND CURRENT EMI BUT HE DONT LITSTEN AND CONTINUSLY THRETE ME. SO PLEASE CHECK THE MATTER AND CONFORM ME. my contact no.: [protected] email: omprakashdmn@gmail.com...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Bajaj Finance — EMI CARD BLOCKED

 kvpradeepan
To The Costumer care EMI Card Division SUB:EMI Card Blocked REF: Card Last Four Digital-8699 Name:K.v.Pradeepan Mobile: [protected] Sir I have purchased a lap top through your EMI card from viveks&co.Chennai, Porur, Branch on 24/10/2014. i have received a message that my card is blocked due to non payment of EMI.I have enough balance in my account and checked with my bank.I would like to bring your notice that am not in station and out of country.kindly update me the reason for blockage. This is my second purchase through this EMI Card but not faced such issues and very...
Complaint comments  Read comments [9]Complaint category Credit Cards

Bajaj Finance — Cancel my policy

 r_kiruba
Dear Sir/Madam I Kirubakaran.R mobile no:[protected] I received a phone call from Mr.Amar from pune. [phone no:[protected]] dt:[protected] at.18.51 bajaj finance, regarding convencing me to take policy.After so much conversation also I said that I am not interesting because of financial commitment, even this again he called me at:19.50 on same day (phone no.[protected]) and said that your policy proceed, I argued with him how you proceed without my permission. He started me block mail saying that yours pan card will be blocked you cannot make transaction with any bank and so and so...we...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — Area showing negative

 kale swapnil
I myself swapnil kale.i leave in navi mumbai juinagar.last week i went to buy mobile phone .i am a fresher customer and want to buy EMI card.i gave my light bill to them.in my light bill my address shown sanpada. and it ahown negative area in your system.i wnt to buy mobile phone from bajaja EMI.so please help me out. Thank you Swapnil kale...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — Loan Amount Disbursal Under Application No : 53191438717,

 Mahi007
Dear Team Bajaj, This is for your kind notice regarding the PL Approval under loan Application No: [protected], Loan Amount : 300, 000. The said amount is not disbursed yet, As per the Concern Manager of Bajaj Finserve. The same should been done on 30 Nov, 2014, But Unfortunately i have not been confirmed about the status of my disbursal. Results i had worst experience with Bajaj Finserve related to Customer care issues and poor communication. As the concern persons are not receiving any calls and not able to update the Status of Loan Amount disbursal. Meanwhile i have received the...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — what if borrower dies

 mohammed sadeq
hello sir / madam well my friend has taken a personal loan from bajaj finance service unfortunately he is dead in 2 months after he borrowed money from bajaj finance service, now its 7th month going his family is paying monthly installments and not getting receipt the borrower younger brother spoke to the manager he keep saying you keep paying monthly installment and in month end i will get you the insurance money, but from 5 months we are not getting payment receipt nor a insurance money, and the borrower family is not in good position to keep paying installments because they lost they son who...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — payment detaits

 sarkar4
Preview attachment Untitled-1.jpg Untitled-1.jpg 70 KB Preview attachment Untitled-2.jpg Untitled-2.jpg 75 KB Preview attachment Untitled-3.jpg Untitled-3.jpg 83 KB Preview attachment Untitled-4.jpg Untitled-4.jpg 88 KB Preview attachment Untitled-5.jpg Untitled-5.jpg 86 KB Preview attachment Untitled-6.jpg Untitled-6.jpg 81 KB Preview attachment Untitled-7.jpg Untitled-7.jpg 89 KB Preview attachment Untitled-8.jpg Untitled-8.jpg 78 KB Preview attachment Untitled-9.jpg Untitled-9.jpg 79 KB Preview...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — NOC

 sarkar4
To the dear respective i would like to inform you my self tanmay sarkar my a/c no is 4100cd00024891 my concern is that i have already paid all the payment through cash and i have all the receipt also payment cash so kindly provide my all the necessery document like NOC and all the copy kindly provide me iam already provide you all the document which i have so kindly look at the matter once because iam facing lots of probleam to take this cash ... your faithfully 3 Attachments Preview attachment Untitled-11.jpg Untitled-11.jpg Preview attachment Untitled-12.jpg Untitled-12.jpg Preview...
Complaint comments  Read comments [3]Complaint category Insurance

Bajaj Finance — Irresponsible, irrespective, rude, hiding information

 vivad050
R, my name is jagdish singh, i have taken one consumer loan, and my registered mobile number is [protected], the loan amount was 35955, and first EMI will debit on 2nd DECEMBER, and i haven taken 9 months EMI for the same, and it suppose to come 3995, but today i got a message of EMI 4482, i called jumbo electronices, and spoke to bajaj representative, and he informed me that i have taken extra warrenty, so emi is more, and then i told him to reactivate that extra warrenty, so he said its not in his hand, and he given one seniors number, his name was mr.harshwardhan, and he was very rude, hidding...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — WHAT IS THAT ADVANCE EMI

 RAVI RAVINDRAN
My name is RAVI, Loan Account No : 4040CD04109669 I bought one SONY XPERIA M2 in OCT-2014 from Reliance Digital, Bangalore around 20, 990/- on that time I paid 7, 000/- cash down and rest convert in to EMI ( 1, 750/- x 8 EMI = 14, 000), which will be auto debit from my Canara bank account on every first week of the month. But your persons not informed anything about this 12 months payment 1750 X 12 = 21000 Advance EMI 7000 at the time of taking loan. I was also not informed about this extra cost being added in my EMI in 12 months . Please clarify this convert my tenure in 8 months if take 12 months...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — TAGGING INSURANCE POLICY WITH THE EMI CARD WITHOUT CONSENT

 Ratnadip
Dear Sir/ Madam, I had taken 2 Consumer Loans from your esteemed Organization for purchasing Two Televisions.Both the accounts were closed and I have got the System generated NOC, for which I am thankful to your Company. At the time of paying my EMI's I was offered to take one Medi-claim Policy from your Company. In which the executive had given EMI facility for payment of Premium. I had cleared some installments also in that Policy. On November 2013 I had an urgency for Claim and I had contacted on all the Phone Nos given on the and found all the nos. are incorrect or changed. I had...
Complaint comments  Read comments Complaint category Insurance

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