Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2737
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2868
down
979

Phone:
Phone:
up
1710
down
728

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2737
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (285)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — Change of EMI date

 arunpremi
Hello, My loan a/c number with Bajaj finance is 4040cd06039883, I financed a TV with the mentioned bank, I changed my job and my salary date is changed from 28th to 08th of every month . I wrote an email to them requesting to change the EMI date to 08th as it will not be possible for me to make the payment through ECS on 2nd but they refused to do so and my ECS is getting bounced 2 times . Every month I have to pay when my salary credit and it reflects negative on my CBIL also they are charging 350 RS as other overdue . The people who call for collections follow un ethical way to collect the...
Complaint comments  Read comments [5]Complaint category Banks

Bajaj Finance — Hidden insurance added to loan amount

 Shashwat Patra
Bajaj Finance Salaried Flexi loan Bajaj Finance has created a salaried flexi loan plan. They told me about the benefits of having virtual account to park unused amount and I won't have to pay for unused amount. However, they never told me about any insurance attached to it. When they processed my loan of RS. 4lakh, tney deducted 17k towards processing and more outrageously, they added 1.48 lakhs for hdfc life term plan, which I never knew. When I called and complained after 2 days, they told me nothing can be done. i have to pay for that 1.48 lakhs plus interest which I never knew. This fraud company...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — To discontinue my INSURANCE LIFE STYLE No. 577ILS09561782

  22155637
I Mr.Vinit Vinayak Valanju had taken loan for my mobile from your company. My loan account no. LIFE STYLE FINANCE 577SCE09561772. with this I received INSURANCE LIFE STYLE NO. 577ILS09561782.So I request you to discontinue this Insurance policy. For this I had given extra amount Rs.305/- through EMI.I request you to refund this amount ( Rs.350 /-) to my account & take only Rs 1600/- from next EMI which is due on[protected].for LIFE STYLE FINANCE 577SCE09561772. Thanking You Vinit Vinayak Valanju Loan Account no.#577SCE09561772...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finance — without any infromatin my card is blocked

 nahne
mai aapki 2012 sai customer hu aapke emi card sai mujhe bohat suvidha hui thanks to bajaj but mera card ki expatriate august 2015 hai agar aap usai renewal kar sakte hai tu mujhe call kardai ya mail kar dai mera abhi mai shop kuch purches karne gai tu mera emi card block hai without informatin mera koi bhi payment due nahi hai plz is problem ko solve kare....
Complaint comments  Read comments [1]Complaint category Other

Bajaj Finance — Loan Account Number 402FSL09423042 not disbursed yet and yet They Haves Debited EMI Amount My Account Rs. 252235.00

 Anant Bagul
402FSL09423042 not disbursed yet B AJAJ fINANCE HAS DEDUCTITED EMI OF 2, 52, 235 OF OVER LOAN ACCOUNT NO 402FSL09423042 WHICH WAS NOT DISBURSED YET. HOW CAN BAJAJ DEDUCT EMI OF LOAN WHICH WAS NOT DISBURSED TO ME YET please note that this amount is not disbursed yet and if this amount is not disbursed, we can not be forced to pay. All the query raised will be different issue but note that LOAN ACCOUNT NO 402FSL09423042 SHOULNT BE DISPLAYED IN MY LOAN SCHEDULE. TILL WE DO NOT RECEIVE ABOVE MENTIONED AMOUNT. Customer, ANANT EKNATH BAGUL...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — reverse durable loan

 Vikas Bachwani
I had visited Reliance digital store at santacruz west on 01/06 to buy iPhone 6 64GB, after checking the finance options I was informed that they didn't have the phone in stock and was asked to wait till next day, and I walked out from the store without making any down payment neither I signed any loan agreement and I purchased the phone next from elsewhere outright, if there was no product purchased and neither I signed any loan agreement, why is there an outstanding amount showing on my emi card, also Pls note I don't even have the emi card. I have written to bajaj finance about this and no one...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — Very Bad Back office Work and no proper Customer care . the worst customer care i have faced

 Prasanna Jayagopal
My Lan no. is 403SAL09413606 Am trying foreclose this loan . but system is not updated with any of the details. I wanted to avoid interest on my personal loan but you don't update your system with EMI details so its not allowing me to foreclose or do part payment and the worst is your Customer care . busy busy busy busy busy busy is there really a customer care . i have even mailed complaint but no reply SN03180339...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — REGISTRATION OF MY MOBILE NO.

 Vipul Jatania
I am already existing customer and my LAN no. is 4100CD[protected] which I got after several from my bank account.But unfortunately my cell no. is not registered with you and I also not know my LTS as it is not available with the dealer from whom I make purchase a TV.Everymonth EMI 2067/- is debited from my bank account. Sir, please provide me my statement of loan so that I able to plan for future purchase. My e-mail id - vipul_jatania80@yahoo.com cell no. [protected] LAN no. 4100CD[protected]...
Complaint comments  Read comments [18]Complaint category Loans

Bajaj Finance — Req to Stop ECS

 Vaddadi SreeRamaKrishna
THE MANAGER Dt:[protected] BAJAJ FINANCE LTD SOMAJIGUDA HYDERABAD Sir, SUB: Req to discontinue ECS –Reg Ref: My Personnel Loan No 4000P[protected] *** I Took Personnel Loan 2 years honourinjg ECS regularly Rs.1251/- Monthly. I would like to inform u That Since 5 months I had been suffering with Jaundice and slowly recovering and I am not Doing my job regularly . Hence, I request your goodself kindly stop ECS process and I would like to pay cash for the time being. In last month ECS Bounce charges nearly 1200/- i need to pay to my bank since I already informed u In last...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — DATE OF BIRTH CHANGE

 priyesh1229
Dear Sir i have the main issue is that in my pan card my date of birth is change that time i purchase the item i give the pan card that the date of birth my[protected] but my correct date of birth is[protected] right now i change my pan card and i go to bajaj finance office to correct this but Ur executive tell me that it will be not change so tell me how its not possible i work also in govt department at union bank of India at pandri branch raipur chhattisgarh i know the rules in our bank so many people r cumming for changes with the document then tell me if i give the correct document that...
Complaint comments  Read comments [3]Complaint category Business & Finances

Bajaj Finance — Terms and Conditions mentioned in sanction of Personal loan not accepted.

 gulabbhawnani
Without confirming for insurance loan was disbursed and now I got reply you will get insurance policy up to 5th June. If am not agreed on Insurance Clause for my personal Loan Application than why forcing me to pay insurance and get back surrender Value of that? Can anyone explain me . My Loan was sanctioned of Rs 5, 00, 000/- + Rs. 51, 000/- Insurance Charges ( Not accepted by me) = now shown in Online account is Rs 5, 51, 000/-. I am agreed for Only Loan Amount of Rs. 5, 00, 000/- and also liable for that only. Please give me some solution I am stick with that transaction. Otherwise...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — processing fee at jammu

 sudhir kashkari
I wanted to purchase air condition and stabilizer from a dealer in gandhinagar jammu your representative told me that you have to pay processing fee and air condition and stabilizer can not be clubbed thus charging me Rs 280/ and Rs300/ respectively.Plz reply me on my mailing address kashkarisudhir@gmail.com. As my mobile is not working in J& k .. They told me that there is only one representative in Gandhi nagar jammu and I want EMI for 15 months with one or zero down payment. Product Volta's Samsung or LG ...sudhir kashkari card no [protected]. ...mobile no jammu. [protected]...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Finance — change date in DOB

 murali_krishna
Respected Sir, i have already inform to the BF agent in khairthabad he did no change my DOB date instead of which your agent has saved my wrong DOB i kindly request u to change my DOB to this dat 13.05.2015 which was mentioned wrong thanking you Sir A.MURALI KRISHNA LOAN NO #4000CD065944...
Complaint comments  Read comments [1]Complaint category Employees

Bajaj Finance — Getting call for Personal Loan Against Insurance Policy

 Harshad Walkar
i have received call from Bajaj Finance Pune. They are offering personal loan against Insurance Policy with 7% rate of interest. Is the Correct news or not. I need confirmation from your side and if not please take necessary action against same. Please find below address for your reference. Bajaj Finance, S186/2/1a 3rd Floor Office No 218 219 & 222, Gokhale Plaza Condominium, Chinchwad. Mr. Punit Nanda & Girish Rao & Shukla- [protected] sinhaswapnali@gmail.com...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — customer care number is always busy-bad service

 supriya poojary
I am calling your customer care number [protected] from 2 days, from 2 days the number is busy.how bad is your service i am doubtful that if the call is connected also you might not provide the good service Try to improve your telephone service first ....
Complaint comments  Read comments [3]Complaint category Credit Cards

Bajaj Finance — Due to Bajaj Finance process issue CIBIL score impact

 Preeti Bisoi
Hi, Myself Preeti Bisoi, I had taken one consumer loan from Bajaj Finance in the year of[protected] or[protected]forgotten exact year).My phone number was [protected].My address was : C/o – Amarnath Bisoi, At-Subhadrapur, Po – Uttamapur, Cuttack -753011.I have forgotten my loan number and NOC letter has been lost. I took this loan from Cuttack, Orissa. After completion of all my loan I came to know that My PDC had gone to Kolkata for clearance which always shown one month delay payment. Also I informed by the company that one check had been lost so I have to pay again which I paid also....
Complaint comments  Read comments [3]Complaint category Digital Cameras

Bajaj Finance — Regarding my previous loan data delete and appoval for new loan

 12386
My self Abdul wohid khan, i am exiting customer of you company .i have face a problem now. This problem is now, i am not appling for new durable product loan in bajaj finsev because i am not apply for any loan in 8 may 2015 but your finance exucative say my data entry is registred in your company of that day.. so, kindly delete my previos loan apply data and help for new loan approval for air -condition .sir this is a hot summer day so, my papa and mama are high blood pressure so, kindly delete my previos data and allow to apply a new loan and appoval it. So, Therefore i requesting to kindly shot...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — MISS BHEIVER

 v$8
DEAR SIR, MAIRE LOAN NO. L2WBHO03402710 HA, MAIRE LAST 4 MONTS S PURI EMI TIME TO TIME SUBMIT HO RAHI THI, PER THIS MONTH CHEQUE PER SIGN ISSUE HONE K KARAN CHEQUE BOUNCE HO GAYA, JISSE APKI INDORE BRANCH S, PRIYA MAM KA CALL AYA MAIRE PAS EMI KE LIYA MAINE WO JAMA KER DI FHIR MAIRE 350 RS OUTSTANDING HO RAHE THE JISSE KARAN, APKI BRANCH SE PRIYA MADEM NAI MAIRE S BAHUT HI BEDLY TARIKE S BAT KI JO MAIRE KO ACCHI NAI LAGI, JISSE MAIRE BAIIJJATI FEEL HUE, AV MAI CHATA HUN KI AAP KUCH ACTION LE, UNKA BRANCH NO. HA [protected], PLS...
Complaint comments  Read comments [2]Complaint category Auto Insurance & Loan

Bajaj Finance — LOAN FOR CONSUMABLS

 Anirudh Birla
To, Managing Director/ C.E.O. Bajaj Finance Limted DATE- 26.05.2015 Survey No. 208/1-B 6th floor, Behind weikfield I T Park, Pune ( Maharashtra-411014 SUB: LOAN A/C NO. 4010CD02039603 Dear sirs, I had purchased consumable items worth Rs 1, 25, 890/- vide Satnam Plaza, M-42 A, M- block, Greater Kailash, Pt. I, New Delhi Invoice No. 1012 dated[protected] on installments through Bajaj Finance and paid all installments in time and full and final payment to Bajaj Finance vide receipt No. 7806617 dated 03.01.2015 (copy enclosed) . I am very sorry to write that inspite of...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — CASH CARD NOT DELIVERED ON THE SAID TIMELINE

 tushararak
Dear All, CONSUMER DURABLE 4170CD07503234 I have bought a consumer durable from Bajaj Finance i have paid INR 250 for cash card and i was informed that you will receive the cash card after 03 EMIs paid, now my 03 EMIs are paid and i am awaiting for a my cash card. i have contacted to Bajaj local representative but he said i cant help you, i mailed them all the things but there is no response i got, i contacted to the call centers no. but the no.s are not working.. i have also filled a complaint on experia ID and they replied that your cash card is dispatched on 7th May by BlueDart courier but...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

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