Bajaj Finance Complaints & Reviews

Before taking this account I was told all the false statements and benefits about the OVER DRAFT account. Below are the things which was told by the Bajaj finance executive (Aamir from Delhi as he claimed) and his manager.

1. I was told no additional charges other than 0.5% processing fee and the executive promised to make it more down from internal approvals. WHICH HE DINT
2. I was told the OD account money will be there in Bajaj experia account and only when in need I can take the money from account. To my surprise all the amount was transferred to my savings account and interest is deducted.
3. I was not told about any Credit card protection plan of Rs. 2999 or handling charges of Rs. 1999, this is again a surprise to me.
4.I have taken loan for 10 laks but additional Rs.2999 got added. And total of Rs 11, 115 got deducted which I was never told off even after asking him repeatedly. he clearly told no additional changes. Now for that Rs. 11115 interest of Rs. 1725 is being debited every month.

I have been cheated to take this account and Now for closing this account
additional charges of 20k approx is being asked by customer care team.

I even have the call recordings of the sales person spoke to me..

Pls do the needful to close the account with no extra charges and if possible pls help me get back the extra amount deducted from my account.

I apply for personal loan. I am giving application for 50000 Rs. Loan. For this loan, i will deduct 6000 Rs processing fee. But you are giving 76000 rs loan. I have received loan amount 67323 rs. and for that i have deduct 9000 rs processing fee. This is your fault, not my fault. After paying this extra money. I have loss 3000 rs extra. I will pay only for 50000 rs loan. Otherwise you will take this 67000 rs return. Otherwise i will not pay this loan amount.

I AM STILL GETTING CALL, TODAY I GOT CALL from this number -[protected]

On Fri, Jun 22, 2018 at 6:45 AM, Wecare wrote:
Dear Vivek,

Thank you for writing to us at Bajaj Finserv.

As discussed on call [protected], your service request regarding protional calls is under process. We request you to allow us an additional 4-5 days to resolve your query. We are sorry for the inconvenience caused to you.

For any further clarifications write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.

Yours sincerely,
Bajaj Finserv.
[protected] Original Message[protected]
From: Vivek Garg [[protected]@gmail.com]
Sent: 6/20/2018 2:31 PM
To: [protected]@bajajfinserv.in
Subject: Re: STOP calling me

*** CAUTION : This email is originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ***

*** CAUTION : This email is originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ***

WHAT THE HELL IS GOING ON, I AM STILL GETTING CALLS. STOP THIS IMMEDIATELY

On Fri, Jun 15, 2018 at 7:03 AM, Wecare wrote:
[https://bflcrm.my.salesforce.com/servlet/servlet.ImageServer?id=0157F000000RAWD...⇄

Dear Mr.GARG,

Thank you for writing to us.

As discussed over call [protected].

With reference to your email, we would like to inform you that we have received confirmation from the concern team to stop promotional email and calls on [protected].

We assure you that you will not receive promotional calls from our side post 48-72 hours.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

It is our constant endeavour to ensure that you have our attention always.

For a speedy resolution, send us an email from your registered email ID and mention your Loan Account
Number in the subject line. Do check the SPAM/TRASH folder, in case of non-receipt of email.

Should you need any further assistance, please contact us through the below service channels.

[https://media.bajajfinserv.in/email/finance/mailer/2018/january/11-customer-exp...⇄ [https://media.bajajfinserv.in/email/finance/mailer/2018/january/11-customer-exp...⇄ [https://media.bajajfinserv.in/email/finance/mailer/2018/january/11-customer-exp...⇄ [https://media.bajajfinserv.in/email/finance/mailer/2018/january/11-customer-exp...⇄

Click the above options to raise a request, make online payments, access Statement of Account and more.

[https://bflcrm.my.salesforce.com/servlet/servlet.ImageServer?id=0157F000000RAW8...⇄

[protected] Original Message[protected]
From: Wecare [[protected]@bajajfinserv.in]
Sent: 6/11/2018 10:10 PM
To: [protected]@gmail.com
Subject: Re: STOP calling me

Dear Vivek,

Thank you for writing to us at Bajaj Finserv.

Currently, your service request is under process. We request you to allow us an additional 2 days to resolve your query. We are sorry for the inconvenience caused to you.

As per guidelines by Govt. of India, it is now mandatory to LINK your AADHAR with your loan account.Click here http://bit.ly/2ElHzlz to update your Aadhar.

Bajaj Finserv assures you its best service, always.

Yours sincerely,
Bajaj Finserv.

[protected] Original Message[protected]
From: Vivek Garg [[protected]@gmail.com]
Sent: 6/11/2018 2:16 PM
To: [protected]@bajajfinserv.in
Subject: Re: STOP calling me

*** CAUTION : This email is originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ***

*** CAUTION : This email is originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ***

Today i still got the call from number- [protected]

On Sat, Jun 9, 2018 at 9:46 AM, Wecare wrote:
Dear Vivek,

Thank you for writing to us at Bajaj Finserv.

With refrence to your email we would like to inform you that we have stopped the promotional calls from our end the same will be reflect within 48 hours.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.

Yours sincerely,

Bajaj Finance Ltd.

[protected] Original Message[protected]
From: Vivek Garg [[protected]@gmail.com]
Sent: 6/8/2018 3:33 PM
To: [protected]@bajajfinserv.in
Subject: STOP calling me

*** CAUTION : This email is originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ***

*** CAUTION : This email is originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ***

I daily get 4-5 calls from your employee, i don't have any requirement now, so please stop calling me on my number and remove my number from your data base

--
Best Regards,
Vivek Garg | TL-QA/Testing
Mob:- +91-[protected]

..
DISCLAIMER: This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Finance Limited reserves the right to record, monitor and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Finance Limited deems necessary in order to protect their information, interests and reputation. Bajaj Finance Limited prohibits and may take steps to prevent their information systems from being used to view, store or forward offensive or discriminatory material. If this message contains such material, please report it to [protected]@bajajfinserv.in. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Finance Limited does not accept any liability for viruses[http://bflcrm.my.salesforce.com/servlet/servlet.ImageServer?oid=00D7F000...⇄

ref:_00D7F2CtUK._5007FLUj4i:ref

--
Best Regards,
Vivek Garg | TL-QA/Testing
Mob:- +91-[protected]

..[http://bflcrm.my.salesforce.com/servlet/servlet.ImageServer?oid=00D7F000002Ct...⇄

Dear Bajaj Finance / Finserve,

My name is Jignesh Khamar & from Vadodara, Gujarat. My phone number is [protected].

I am receiving daily around 4-5 phone calls from various numbers asking to take loan, overdraft etc. for almost last one year.

I requested them several time for putting my number with label of NOT INTERESTED FOR ANY SERVICE THROUGH PHONE CALL.

But it is not done till date & still phone calls are continued.

Request you to please stop this type of mental harrasement by asking your team for not calling me.

If no action is taken from your end within next 5-7 days, I will be forced to go to consumer forum for raising serious complain of the same.

Hope to get tour fast & positive response by return mail on my mail I'd as
[protected]@gmail.com.

Kind Regards,
Jignesh Khamar.

I' Sushil Kotwal, had applied for Home loan, Mr. Gyan Prakash ([protected]) & Mr. Kalpesh ([protected]) from Goregaon - Mumbai Branch, have collected all my relevant documents 15 days ago, and now Gyan Prakash does not answer a phone call, and Mr. Kalpesh replied that, I have been transferred to Thane Branch and now you need to contact Mr. Rahul Pandey ([protected]) in this regards.

Their approach is absolutely un-professional. No one is interested to even reply the phone calls.

If you are not interested, kindly return all my documents, I will approach some other financial institution.

Loan Application Name : SUSHIL KOTWAL
Loan Application No. : [protected]

We have two FDs with the above company with fo quarterly payment of Interest..Our FD No 95241 -for Rs 400000 & 93076- for Rs 100000. We have submitted form 15 H for not deducting TDS from the Interest Amount . The 15 H is received by them at Head Office on 25/April 18., A confirmation in this regard is available with Bangaluru Branch office from where FD is generated .Contact no of Bangaluru office is[protected] Jayanagara Branch . Inspite our submitting 15H the Company have deducted TDS and no proper communication is sent to us. On contacting branch at Bengalure they say they are yet to get confirmation . We request you to takeup with the Company in resolve the Issue.

Kind Regards
H V Seshadri & Pushpa Seshadri ([protected] )

Without applying loan took money from my account without my knowledge .replace it as soon as possible.they told 9 %interest first and again changed to 9.5%.i told don't want loan but without my knowledge they dropped out money from my account.i talked many times but no response.i want immediate replacement.otherwise I have to take immediate action.

Dear sir, madam
As per conversation in 10th July in your department offered to me mobile extend warranty for 2 year and many type offer I am agreed for the offer but write now I am not interested. I am contact to Bajaj finance his say to me your insurance process not process. So please canciled offer. my ragisterd mob no [protected] for Bajaj finance

Dear All,

I had taken consumer loan and done foreclosure of same as on 30th March 2016. Collection Agency appointed by Bajaj. J.S.G Services had taken cash and issued receipt for same.
However in month of May 2018. My family got a call from S K Sharma saying he is advocate and company have filled a suit in Pune kindly make immediate payment or case will be filed with fear factor we paid via PAYTM. Later i realised I had done foreclosure and had receipt on mail. I called bajaj guys Goregoan no contacts. I was torchured. Later again in Month of June 2018 I got this S K Sharma [protected] demanding money on paytm buy saying pay or we will file suit.
I have done several calls and mail to Bajaj they say will check and refund my extra paid amount. I am eagerly waiting when company will take action or I will post same on social media lets people be safe from Bajaj

My two wheeler loan account no..L2WHYD04341261 installments are completed.Till date I have not received any confirmation from your end.You have not submitted the final installment cheque it seams.Please clarify and close the loan and arrange noc at the earliest.I will be waiting for your reply..Regards.Lingala Rajkiran.[protected], [protected], [protected]

I recently found that Rs. 117 with narration P[protected]Tr For DDR BAJAJ-AUTO was deducted from my account without my consent .

I requesting Bajaj Finanace/Auto services to revert my money ASAP

I had a free credit card from Bajaj finance .They told annual maintenance is free . even then they deducted the money from my account . I would like to cancel the card .Can some one guide me how to cancel it.

To

Bajaj Finance Limited

4th Floor, Bajaj Finserv Corporate Office,

Off Pune-Ahmednagar Road, Viman Nagar,

Pune – 411014

Kind Attention: Mr. Rajeev Jain

Sir

With reference to the LAN: 404SAF[protected]Salaried Flexi LOAN) I was paying monthly interest on regular basis starting from[protected]. However for the month of June’18 principal amount also got accumulated in the EMI which was unaffordable and because of my financial crisis I missed my EMI due on June 2nd’18 for Rs. 38, 635.

If you would look at LOAN Account Statement this was the 1st time EMI got missed out for the above LOAN account.

I have been getting continuous call from the bank for making the payment even after I communicated my situation to the bank people. On 16th June’2018 I got repetitive call from the bank and bank person visited my home thereafter and asked me to visit the branch to resolve the matter.

Then after I got repeated CALL ON 16th June’2018 at 13:20pm, 13:29pm, 13:44pm, 13:45pm, 13:58pm from Airtel GSM post-paid number +91 [protected] and person started talking in abusive language. He told me and I quoted here “Mother [censored]er”, “Gandu” even though I told him I am visiting the branch.

Upon visiting Bajaj Finance Branch at 3rd Floor, Prestige Towers, Residency Road, Bangalore – 560025 on 16th June’2018 I asked bank people to introduce me to the above person used abusive language. However no body shown interest and they told they don’t know who called me. Then I spoke to another Bank Manager, he listened to me and committed he will resolve the matter.

Now after visiting branch again on 25th June’2018 till date I haven’t got any clarification form Bajaj Finance violating RBI guideline for Recovery Agents engaged by Banks. They are only asking me to pay the due EMI at any cost. Also sending recovery agent time and again. So my question to the bank is who has given authority to the bank to use such abusive language with the customer. Because of the above incident happened my family now mentally in a disturbed state in terms of health issues.

So until above issue is resolved and I get appropriate answer from Bajaj Finance Ltd. I am unable to pay the due amount for above LAN also going to block ECS mandate for other two LAN mentioned below.

SALARIED LOAN PL:

LAN : 404SPL47170603

LAN: 404SPL49312832

**In case Bajaj Finance Ltd. fail to answer my above question with respect to the RBI guideline (attached) Bajaj Finance Ltd. has to pay a penalty of Rs. 5000000 (Rupees Fifty Lakhs) for insulting customer.

Thanking you and appreciate justice to the above matter in personal/social interest (Consumer FORUM Complain - HTTPs://WWW.COMPLAINTBOARD.in/complaints-reviews/bajaj-finance-l25726.html) and for the sake of humanity sooner possible.

I already raised police complain and taking above insulting situation to the legal till I get your response in line with guideline set by RBI.

Client: p finney
Loan number: 4030cd55616387
Product consumer durable
Asset description croma led/croma led fhd 122cm
Emi amount rs. 3, 888
First emi date [protected]
Last emi date [protected]
As per the above information we bought a tv in emi of 8 month tenure. After paying 2 months emi we got a call stating we will getting an extended warranty if we pay rs 257 extra for 6 months instead of deducting 4145 as emi we got deducted 4599 which was unmatching. We couldnt get a proper response or information through customer care. Hence requesting forum to help us in this regarding.

My loan Account Number:404HSL72162443

I have applied for the Insurance of 1 lakh rupees for

Housing loan and I haven't received the bond yet it's

already been 4 months and even we haven't got gift

voucher of 30k. BAJAJ Finance organisation

Maintainence is very worst

Iam not knowing what exactly is the problem to deliver our Insurance Bond and gift voucher even after 4 months continuous follow ups

I don't think the amount of insurance and gift voucher is a small amount which we have paid for insurance, which is not acceptable to been these much of late

Either refund us the complete Insurance amount or Deliver us insurance bond within time being an organized bank it should have been delivered by now

Person who have done there insurance after us have also got there bond.Can you confirm me y we are facing the issue in these which is causing a lots of trouble for us

I am receiving unsolicited marketing calls from Bajaj finance. This organization is so unprofessional and nonsense that they use regular phone numbers instead of marketing related numbers (starting with 14) to make unsuspecting innocent people in answering their rubbish calls any time of the day.

I am never going to buy any service from this rogue organization because of this nonsense.

I have registered for DND category. However I am receiving daily atleast 3 to 4 calls either from auto voice system or customer care or representatives. I have requested each time to delete my number from your database and I donot want any call from Bajaj Finance or any associated company.

Now I am really fed up with your calls. If you donot stop this immediately I will raise a Police complaint against the associate and Bajaj Finance.

Immediate solution required.

I used the bajaj finance services (Or rather the unilet store did) for a zero finance emi option while purchasing some electronic goods. Thats when i imagine they got my number and i constantly get 3-4 calls day in and out both automated and from their call centers.

This is bordering on harassment now. And i need them to stop.

Most times the call come ni when i'm driving or evenings when i'm with my family and this i'm compelled to pick up call since i'm not sure if the call might be another important one.

They keep rotating their numbers so blocking them is not an option.

I am krishna mohan. I had availed one loan from bajaj and promptly closed it. Bajaj on their own appears to have issued a loan card and misusing the authorization to collect annual renewal charges. Complaint made to them did not yield any results. As a reputed company they should not misuse the ecs issued only for the loan and not for annual card. My contact details are [protected] or [protected]. Hope on seeing this they will promptly return all renewal charges unauthroizedly collected as i neither use their card nor interested to use it.

My name is nikita kedia. My registered mobile number is [protected]. I don't have any loan account in bajaj finance than to from last 3 months an amount of rs 1800 approx is getting deducted from my bank of baroda account [protected].
Regarding this i have already dropped a mail also.

Take this very seriously. If not than i will move to consumer court against bajaj finance for making false transactions.
02/05/2018 - ecs tpcf bajaj finance[protected] - rs. 1799/-
02/06/2018 - ecs tpcf bajaj finance[protected] - rs. 1769/-
02/07/2018 - ecs tpcf bajaj finance[protected] rs. 1769/-
If the same are not reversed in my account by this week than i will make a complain in consumer court against bajaj finance.

Hello Bajaj finserv,

It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers

Please note my number : +91- [protected]