Bajaj Finance Complaints & Reviews

Respected Concern Persona,

My name is D S Shivarudraiah, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. Rs. 5000/- for Walnet Card purpose transferred and Vouchers also not dispatched. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

D S Shivarudraiah

Bajaj finserv debited 118rs on 27 jun from my account in the name of bajajfin_mndtvrfchgs_may18. . Please register my complaint and help to resolve it asap.
this mail is coming from axis bank deduction of my money from bajajfinance.

Hello! Your A/c no. 220178 has been debited by Rs. 118 on 27Jun18. The A/c balance is Rs. 125.54. Info: BAJAJFIN_MNDTVRFCHGS_MAY18
Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visit www.axisbank.com

Please contact the Bank if you have not done this transaction.

Assuring you of the best of our services,
Axis Bank

I am getting unsolicited calls from Bajaj Finserve on loans. I am not interested in any loans and I have not requested for any loan from Bajaj Finserve.
These calls keep coming through the day and from different numbers so blocking the numbers is also not helping.
On attending the call without knowing it is from Bajaj Finserve, the automated message on loans goes on. This is causing a lot of disturbance daily.
Could Bajaj Finserve please stop calling my number for any product of theirs?
Thanks.
My phone number is [protected]

This is to bring to your kind notice that am getting repeated automated system call (Ivr) from bajaj finance. If you have my number, doesn't mean you can keep calling me without my concent. It is really irritating. If any load is required, i can get it touch with you and don't need your reminders please.

Kindly stop disturbing me with your promotional calls. Please allow us to do our work peacefully.

Here is my mobile number: [protected]

Thanks in advance.

Hi,

So I am being bothered with phone calls from Bajaj, Bajaj Finance Co Btc, Bajaj Finance, Baja Finserv (Location of call: Chandigarh) daily. Names and location as per Truecaller.
On one hand it is impressive how these guys bypass a number block on the other hand it is high time that these organizations should understand that once a call is rejected the person does not require a loan.
I am writing to request you to take action against the individual/company using the number : [protected]. (all four using the same number).

It's been 8months i cleared all my bajaj finserv card loans. On 19th june 2018, i noticed 590/- deducted 4times from my account as cheque bounce charges through my bank account the same day. I approached near by bajaj centre, they asked me to submit bank statement. I submitted it. When i approached bank they said unless etc hit the account that won't happen. Still no response from bajaj people i couldn't understand what is happening. This is a great loss for me as it effects my cibil score too. I request to refund the deducted amount as soon as possible and take necessary action on bajaj finance as this happened to many people the same day whom i noticed in bajaj office and bank.

Hi,

My name is Divya. I taken a weight lose treatment in a place called Shakshi Wellness - T.Nagar. This place also a scam. They cheat people. Shakshi's service was not good and they keep fooling me. They did not even give me the printed or written paper about the treatment or the amount I paid and I have to pay.

Shakshi wellness got sign from me saying that they will get me the signed papers copy in 2 days but they did not. I started having doubt on them and then aftrr 6days I stopped going there.

When I asked shakshi wellness they said that they will give the payment and treatment papers after a week but they did not. I felt they cheating me and also the service was not satisfactory. Hence I called them to cancel the service so that Bajaj finance will stop taking money from me. Shakshi said that they will get me loan without any down payment but later got 5k as advance and For 8months they asked to pay 37k. Later my bank called me to get permission about 40k and I told them to ignore it hence the bajaj could not take money from my account.

I explained this to Bajaja finanve guys and they said they will take care of it but they did not helped me.

In Shakshi, a lady asking me to get someone else if I need to get the cancellation form of the service so that the new person will continue the service. I felt this is not fair. When I feel this is scam and service is too bad, how can i pull some innocent person in this?

Shakshi is not cancelling the service and the Bajaj finance keep sending me messages or giving calls and even visiting my home asking to pay money for which i did not even take a service. I stopped it after 6-8days.A month I visited and that's it. They asking me to pay 8000rs for 2months. But i have stopped the service and Shakshi is playing smart. They are not even ready to show the payment papers or treatment papers/documents they provided.

Bajaj finance asked to put conference call to Shakshi and I did. I can hear both of them but both acting as of they did not hear each other and have network issue. Then bajaj finance guy lied me saying he spoke with Shakshi and they say that they cant refund 40k. I was so shocked. I visited the place only for 6-8days and already paid 9k for that and no use of it. Still they forcing me to pay the balance.

The guy from Bajaj is shouting me saying " i[censored] were a guy I would have behaved so bad to you and you would felt so bad in your area you live in". I literally started crying as he spoke like a rowdy.

I visited Shakshi wellness place today (25th June 2018) in the noon time. None is ready to answer me for the payments I already made. No people to explain me why they not canceling the service and why they are not giving me the printed papers of the service and amounts.

All they say is to get a new person if i am not continuing the service OR to pay the balance.

Last month I called Shakshi wellness to cancel my service after seeing the EMI message from Bajaj. The lady in shakshi asked me to come in person after 2days. When i called her after 2days to confirm the timing, she then said " I cant cancel and refund to Bajaj or to you. You bring someone and make them pay the balance amount and let them take the service". I was really shocked when that lady spoke like that. She behaved like a panchayat head. I even tried to tell her in the other ways to get the cancellation form. I started saying her that I am in bad condition and not happy with service and i cant come from porur to t.nagar often as I work in a rotational shift and I am getting sick often, but still she continued saying the same.

It is me who know what my body accepts. But seriously the place is not good or decent and the people inside it are not at all professional. They just give sona bath and for all 6-8days i paid 9k only for sona bath and one more thing where they will give some vibratory equipments on the body. No use.

This is so wrong. When I am not taking the service and already had a talk about cancellation of service why do shakshi wellness not cancelling it and why bajaj finance didn't attend my call when i called them from shakshi wellness today and later finance guy asked me to go back to t.nagar when I already returned home half way?

I clearly understood that both Shakshi wellness and Bajaj finace are playing with my money.

Please do help me get out of this situation. Please... I beg you.

Thanks,
Divya.

This email is regarding the loan that was approved on date 7th February, 2018. I had received a call last week regarding a Personal loan scheme from Mr. Ravi from your firm. After discussing my financial requirement with him, I had inquired for INR 50, 000 upon which he suggested me of some OD (Overdraft Due) scheme. According to him, there will be INR 5 lakh in a virtual account and I may withdraw money from it as and when needed and I would only need to pay a 15% interest later on, only on the money I have withdrawn. Yesterday, that is 7th February, 2018 I received INR 486, 964 in my bank account.

Firstly, if the money was supposed to be in a “Virtual Account”, and I was supposed to withdraw from it as and when needed, why did I get this amount in my bank account?
Secondly, he had told me about INR 500, 000. And when I asked them about the rest of the money they responded saying that the rest was a processing and insurance fee (which Mr. Ravi or any other personnel from Bajaj Finserv never mentioned about).

Feeling cheated, I called up Ms. Diva Gaikwad (who usually contacted me via WhatsApp) and complained about being cheated and that I don’t want any loan or money. She asked me to transfer a sum of INR 500, 000 to some account.

Therefore, I feel I am being cheated here since when they knew I didn’t ask for anything more than INR 50, 000 and still they put me up through this scheme where the processing and insurance fee was around ~INR 18000. I hope you take a look into this and take necessary actions. I just want to return the money transferred into my account and close this request.

These are the members who cheated me.
Mr. Ravi Mb- [protected]
Diya - [protected]
Email ID- diya.[protected]@gmail.com
Sayyed Aayan -[protected]
Email ID- [protected]@gmail.com

Thanks & Regards,
Rohit Sharma,

I receive calls from bajaj finance almost daily from their automated customer care number. This has become very frequent oflate that they call me multiple times in a day.

These calls have become a mental torture for me and i started blocking them in my phone but this company has devised a devious plan is harassing it's former customers by calling them from different numbers eachtime. I have blocked close to 10 numbers from them but seems like they have a new line eachtime i block one.

Please take action on this company as this is becoming an harassment as the time they call is during office hours, early mornings, holidays and even during death ceremony or a family function.

I do not intend to be harassed by this company as it's becoming beyond the tolerance limit. Thanks in advance.

Hi, we have requested to change the payment date and each month we pay at 30th. You guys have not changed and harrasing the people. I am a thrid party and some lady is calling me with this number [protected] and harrasing me so badly. I don't know what was her problem and she was no trained at all. Are you guys just hire people and don't ttain them? She was calling me in every two minutes and was repeating the exact same thing. Not ready to give the name. Your customers service number is never rechable. Don't take this for granted. I have been harrassed. If this is not sorted i m going rajeev jain fyi md of bajaj finance becuase this is really not acceptable. I have a respect and gone through such harassment!

Ena jain

Bajaj finance team - you have the most irritating and inefficient crm system ever! From numerous calls to daily smses you have stopped at nothing to ensure i never again transact with your brand. I had taken a car loan years ago, the loan got over some 3 years back and yet i get barged with your calls and smses, inspite of repeatedly asking to take me off your calling list.
To top this nuisance, there was money deducted from my bank account for inactivity on some emi card i did not even sign up for. Stop stealing from people! One - how does bajaj still have access to my bank account after 3 years of loan closure?? Two - i am told by your customer care that i signed up for the emi card. Where is the proof? I did finally get the refund, but it is scary to think you guys can tap into my account without my explicit permission! What is the guarantee that you will not steal from me again?

My lan is 4040cd00367768

Dear bajaj team, when we are not interested of any loans or cards from u then y do u people keep calling daily?? Atleast 6 to 7 in a day which irritates me like hell!!! I don't want any loan nor anything from u people. Kindly please remove my number your database.

My number is [protected].

Kindly please remove my as soon as possible.

Regards
Zameer

Loan account number : 4130cd[protected] loan amount 46300 - for purchasing ac
Loan account number : 413ewc[protected] loan amount 2968 - for extended warranty

There was some pending amount to both of the loan, bajaj finance employee
Called me and to pay approx 13432 rs, so that he can close this loan and give me noc for this (Closure document). I paid the amount then that guy never given me noc. Infact not picking the call.

Then after 2 months one person called me and asked to pay the pending amount once again. And said on this loan number 413ewc28500104, 742 rs were pending so with interest u have to pay approx 18000 and negotiated me till rs 5000. So that he will close and give the noc. Then i asked him same thing haapened to me 2 months back but that guy never turned back once i clear the dues. So please send me an email then only i will believe on you. But he told me 5 reason why he can't send the email.
I said then, i am not going to pay.

But the most interesting part is this loan number 413ewc28500104 was taken for the extended warranty for my ac, which i have never received the benefits. When i called then they said contact to the store from where you bought the ac, the store guys were telling contact to the bajaj finance for this.
Finally i left all this mess. And took new amc from daikin.

Now after 3 months again they are calling and asking to pay rs 19000.
I don't understand what is happening.

Hello,

I have activated dnd as well, but for the past few months i'm getting multiple calls and sms from bajaj finance, i raised a complain, i got sms that it's been taken care but still i get calls, i'm clueless about blocking hence writing this mail, i want this to be blocked forever.

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan.

Kindly take necessary action for stopping phone call at my number else i will be forced to take legal action against bajaj finserv for disturbing me on and of[censored]sing several different numbers.

Thanks,

Pls change the phone number, as i could not received the messages to my new phone number., since i have given my new phone number to the concerned bajaj employee while sanctioning of loan amount.
Customer id-8684082
Loan no-409dpf71773460
Old phone no-[protected]
New phone no-[protected]
I request you pls change the phone no from older one to new one as early as possible.
Thanq, m. Prabhakara rao, [protected], [protected]@yahoo.in

Hello Bajaj Finance
I am irritated with the spam calls I am getting daily from Bajaj Finance.
I get at least 3 calls per day which is needless. I do not wish to have any communication with Bajaj even though I am being forcefully tried to be contacted by spamming calls on my mobile.
I do not wish to receive any further calls here from.
Kindly take this into consideration else I will official lodge a police compliant and can take it legally further.
Mihir
[protected]

Dear sir

On 10 april 2018 i was purchasing samsung washing machine from reliance digital korum mall thane, through bajaj finserv emi option but soon i cancelled my order before delivery.

I was worried how would i get the refund? I called bajaj finserv and told them and they assured me no money will be deducted for this purchase. Later, i called reliance digital and got confirmation from them too that no need to worry about it and they cancel my loan from their side and given me cancel invoice.

But after that i facing the situation that my emi of rs.3055 was deducted from my bank account, i immediately complaint about that to bajaj finance? Team. But they told me that your first emi will deduct and it will be refund within 15 days. And they give me complaint no for cancelling loan sr00508410.
Still i never got my refund also deduct 2nd emi and bounce charges & EMI Card also block. Again i meet to bajaj finance team now they also dont know what to do? And not providing any solution. They have only answer that their manager Mr.Sandeep Singh not support for that case.

My Customer Id-5502549, lan no.4050cd71488709 of rs 3055/- so please refund my remaining amount from bajaj finserv immediately already i given complaint customer support team but they not resolve my problem yet. Now my patience is over. Contact me on [protected] and resolve my case on urgent base.
Please Find attache Invoice copy & Credit note copy

Hello bajaj finserv,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and of[censored]sing several different numbers

Please note this number for your action : +91- [protected]

Bajaj finance se humne 2 years pahle loan li thi. Humne sab installments mean 2 years regular paid liye he. But march mahine ka hafta bounce house gya tha. Kyonki[protected] ko meri mataji ka death ho gai thi, esliye humko 1 month jesa village me rahna pada tha. Humne bajaj finance se kaha ki hum[protected] ko ahmedabad aayenge jab installment bhar dange. Ya fir do april ko aapki office me deposit karva dange. Lekin 31 march ko jab hum ahmedabad return aa rahe the tab humko raste me phone kiya or hamare sath galoj kiya or 1 april ko vapis phone karke humko hath pair todne or kidnap karne ki dhamki di. Humko night me 12 baje phone par dhamkiya di he. Hamara keval 28000 ka payment baking he. Bajaj finance ke galat behaviour ke karan march, april or jun ka installments nahi bhare, lekin bajaj finance ne 41000 ka cheque bhar kar returne karvaya. Esi company sare aam logo ko pareshan karti he. Mera loan account number 418pmt23779572 santosh h chauhan

Hello

My name is sayed manzar and i am currently staying in mira road east. I am 23 years old and i have taken mobile phone from flipkart using bajaj emi option.

My father passed away in feb 2018 and still i was paying my emi on time. Currently i am not working and asked them to give me some time so i can start working and pay off my remaining installment.

Recovery agents coming and without permission entering my home. Abusing and threatening to fight and will tell everyone about my debt.

Their behaviour scared me, so yesterday i went to police station and lodge complain for the same.

Today again he called and threatening the same thing and police is also not communicating in professional way.

Only my 3 emi is pending, rest i have paid. Please look into the matter and help me with appropriate procedure