Bajaj Finance Complaints & Reviews

Hii, i m existing customer of bajaj finesrv. I want to change my registered mobile number... Please change my old mobile no. [protected] to my new mobile number [protected]... It will be very helpful to me to get best offers of bajaj finesrv... Please do best in this case and as soon as possible... There's showing that my complaint is too small so i can add atleast 350 words i think it's done
Thanks

I am getting lot of automated (Ivr) calls from bajaj informing to take loan.
I am not looking for any loan from bajaj now. Kindly remove my number from subscribed list.

Frequency : everyday (5 to 7 times)
Calls received : [protected];[protected] also from multiple numbers (Starting with +91124 & +91172)
Description : unsolicited calls for loan
Resolution : remove my number from subscribed list (Can be shared privately)

Thanks
Arun prakash

I have finance my pulsar 220 from bajaj finance and i have completed my all emi before 7 months but still i have not got my no. When i call to customer care they told there is some pending due then after i visited bajaj finance office they said sorry and there is no pending amount from your loan and said we will send you a noc in 7 days and now 3 to 4 months after till i have not got my noc bajaj finance company is fraud and i am going to file a case on them in consumer court

Our processing fees is taken 1 time but there are asking us again to give the processing fess for bajaj finance and an people from the shop are calling and troubling us to give them the processing fees one more time we have given them the processing fees one time and there are telling us to give the processing again after 1 month taking the product.

How many times do we have to pay the processing fees?

Dear team
My name is mukesh kumar sirswa.
I am a banker and right now i am working with indusind bank ltd. As deputy branch manager at neem ka thana district sikar.
Here at neem ka thana two bajaj finance employee contact to me and offer me a personal loan on salary.
Employee name
1 mahipal singh bm neem ka thana
2 neetu singh shekhawat.
They offer me the [protected]@ 13.5 to 14 percent with one percent of file charge, and no other charges.
I was accepted their offer and give my docs to them for personal loan.
They give me personal loan of rs 357699with roi of 15 with loan applications no 75799266.
And amount credit in my account was 340169.
When i talk to these person they did not give any specific answer regarding the charges of rs 17000.
These are give me a insurance policy but i don't want any insurance policy.
Still on dated 8jun i am not receiving any welcome letter, or insurance policy regarding this loan.
When i talk to neetu regarding this, then neetu give me a police case warning.
I am so frusted regarding your staff behaviour. So please talk to both these persons and close my insurance policy.
Also reduce my charges otherwise i will take legal actions against these both persons.
Regards
Mukesh kumar sirswa
No. [protected]

Iam so irritated with your phone calls that as i see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand. My no is [protected]. I am determined that if this doesn't stop, i will definitely complain to court.

DEAR SIR, MADAM I took a consumer loan from bajajfinservin 2017.LOAN A/C NO-436DPF48850621AND I paid all the dues(5*2082=10408)by ESC ONLINE MY BANK.THE Representative told me that after clear all the dues they will send me NOC. My loan account has been clossed.But till the date i didnot get the noc.And it is reflecting in my bank record.Iwould like to request you please send me NOC and update my bank record. Kindly pls send noc my email id.my email id [protected]@gmail.com.my mobil no-[protected].Thanks and Regards Rijo Thomas.

I received one call from Bajaj Contact Centre regarding new scheme that they have launched :-

Its goes like this :-
They will give you a commitment of INR 35, 00, 000/- (35 lacs) in the form of Insurance.

Yes you are right Home Loan in the form Insurance.
So called benefits

1. EMI will be interest free
2. Addtl you will be having Insurance as well
3. Tax deduction benefit
4. Post Maturity of the Policy, 35 lacs will be deducted and balance amount will be paid to you.
5. Accidental and Death is also covered
6. Loan will be for 10 Years only with EMI much lesser than your current EMI.

After you okay ... they will take you through proper verification and file is passed on Insurance company.

They will prepare a plan for you as well

Mine was
Insurance company :- HDFC Insurance company
Policy Name :- Jeevan Bima Policy / Classic Assured plus
Propose for buying policy :- Tax Saving and Family Coverage
Tenure :- 10 - 15 Yrs
Per month Premium :- 87K Per Annum
Time Taken to process Loan :- 25 - 35 days

*Note :- They will try convenience you to tell lie to Insurance company that this is not for loan purpose.
Reason will be - otherwise Insurance Company will charge their commissions which will be almost double of the EMI.

My EMI was 29, 000;/- Per month once you pay advance payment of INR 87, 000/-

Plot :-
Insurance company are really and they will do their sanity checks that why you will get caught under this mesh.

Once, you make the payment then after 45 days your policy comes in action and then you are stuck with this policy.
35 Lacs will never come to you but this third party will get their commission and they will abscond.

Therefore, your 87 Thousand will also get stuck and EMI will remain as it is.
These Fake people are calling from Delhi and will give proper Bajaj's postal address so that Bajaj will get caught and not them.

Caller Details :-
Mobile :- [protected] / [protected]
Name of the callers :- Dhivya and Aarti (might be fake as well)
Date of calling :- 8th Jun
Place :- Mumbai

I have given all my documents eg. Cross cheque, account nubmer of the bank with each and every details but then also, i am receiving messages from bajaj that your amount is due for payment and when i checked the details in their website, it says "my given bank a/c doesn't exist". This is the consecutive 3rd month when i am receiving the threatening messages for payment of may said amount of 1875/-. I dropped an email to them but in vain.

Sir/madam
Myself shyama prasad dawn would like to inform you that i have a personal loan bearing a/c no. Ending with 2194 amounting to rs.201000. Due to part prepayment the amount is now rs.12197 now i would like to enhance the tenure for reducing my emi amount.
Kindly help.. No any option been found through experia or customer care.
Faithfully
Shyama prasad

Had taken loan of rs.2 lacs . Loan account no - 403SOF34410359. This loan i had taken in Chennai. I have paid 12 months EMI after that lost my job.Now am not working am unable pay EMI past 6 months. now am going to settlement the amount .Please suggest me how to proceeded the process.Ageny will call continuously to my parents .I need to pay amount to Bajaj to sell land I need time to repay amount.Now am not able to pay amount due to don't have job.

I m a dealer.. Dealer code - 281026
One of my customer is not paid the amount through bank.. Then the bajaj offc call the customer to give them the money with fine amount.. The customer told "i give u money after 2 days bcz bank holidays"... But the collection boy not listen and go to the customer house and creat scene in his house.. The hole area comes out fem home.. They want to know what happend... So i m telling that this is in your rules??? Why the collection boy do this??
When i told to the bajaj offc they also told me they need money right now... That is not a sytemetic process... The customer is very close to me.. He did not come again to buy something from me... I need ans why your offc doing this.. Ans the customer also want to know this.. U lose ur customer... Nothing more

Hi sir,
My name is kawaljeet kaur i leave in naraina vihar the problem is i want to chang my registered no on bajaj finance 5 months before i purchase a mobile samsung max so when i was purchasing this mobile meri emi bani 8 months ki jisme se 3 months ki emi me submit kara chuki hu to jis number pr mujhe emi ke liye call ata hai vo no ab band ho chuka hai so i want chang my number on bajaj finance my older no is [protected] and new no is [protected] so plz i request you to plz chang my no and dont call on that older no so i can take my all call from bajaj finance thanks.

I dont have any intrest on taking any loans from this finance company and evn called their customer service. They are not responding properly. How can we punish this company. I have blocked all the numbers while receiving the calls, even each time getting calls from different numbers.

Its too much disturbance while we are in official meetings / driving the vehicles.

I want to get rid of these unnecessary calls.

Loan account no. 4000cd69496666, inspite of executing ecs mandate at the time of availing emi facility and also maintaining sufficient balance in my sb account my 1st as well as 2nd emi not executed through ecs mode resulting to make payment through net banking. This effects my credit rating. Your staff not responding to my calls at your tarnaka, sec'bad office not informing valid reasons for their failure in executing ecs mandate. I am a senior citizen and unable to visit your offices in person. Requested for redressal of complaint at the earliest.

Sir i am not remember my old password how to change my old password i update bajaj finserv app.in bajaj finserv updated app asking old password how to change how forgot password... Sir i request you sir clear my bajaj finserv app old password... How to change old password how forgot password how to creat new password.... Please sir clear my problem
Thank you sir

Hi Bajaj,

I have taken 2 years extended warranty insurance from you of Carrier AC.and i have registered complain on 19th May 2018 (Complain No.- OC[protected]-[protected] regarding AC cooling and today is 5th June 2018. and problem still not resolved even i didn't get any call from your technicians. I am calling every day on your customer care number and they told me "our technician will contact you". i want to know what is the TAT to resolve a customer issue. your customer care executive said that is 48 working hours now you calculate by your self that how many hours have been passed from complaint date.

Is this the your company policy that customer have to suffer after taking services from you.

Please refund my money if your company cant fulfill your commitments or solve customer problems.because this is our hard core money which we have pay.its been 15 days and i m still facing the problem.

I availed a personal loan vide loan account no # 400pht42246785 for 4 (Four) lacs. Since the beginning the bajaj services are worst. One loan with 2 different repayment scheduled. One i received on email differs from the one on the portal. No one in customer care has a clue why the one on the portal is wrong. They keep telling me that it is it error. I failed to understand how can it be it error when the the emi is printed wrong.

Suddenly after 10 emis my emi got increased and no has a clue why it got increased by 145 /-

I wrote multiple emails - no one can resolve the simple issue.

Worst service with incompetent employees

Dear sir, madam i took a consumer loan from bajaj finserv and i paid all the dues by ecs and cash. The representative told me that, after clear all the dues they will send me noc. My loan account has been closed. But till the date i didn't get the noc. And it is reflecting in my cibil record. I would like to request you please send me the noc and update my cibil record.

Loan accounts:

1. Loan no : 4000cd36786485

2. Loan no : 400ewc37468974

3. Loan no : 400rem54964074

4. Loan no : 400rem56268880

Thanks and regards
Narender mitti
[protected]
[protected]@gmail.com

Manvender singh
Attachmentsmay 24 (11 days ago)
To grievanceredre.
Dear sir, ma'am,

This is to inform that i received a call from a person naming mr rk sharma with phone number [protected]. He asked me to take an insurance policy for an amount of rs 500000 for 15 years and i would have to pay rs 50000 per year as a premium. Also he told me that there is an offer from bajaj that bajaj will provide me interest free loan for rs 500000 the ammount for which i would take the insurfance policy. On 4th feb i took the insurance policy through the person sent by mr rk sharma and after that i am in continuous touch with them but they are saying that i have to take another insurance policy to get the loan amount.

My concern is that they have fooled me and wasted my insurance policy. They told me that they are calling from lajpat nagar branch and the perons with whom i have talked and their contact numbers is mentioned below. Please look into the matter and resolve this. I have decided to lodge police complaint but i am just waiting for your reply and resolution. Please find the below mentioned details of the persons from bajaj finance. They have also sent the approval letter of loan from bajaj through watsapp.

1. Rk sharma [protected]
2 mr deepak[protected], [protected], [protected], [protected], [protected]
3 mr abhay mittal [protected]
4 mr abhishek [protected]
5. Amit jain [protected]
6 ms shweta [protected]
7 mr mohit malhotra

They have blackmailed me and asked me if i want my personal loan than i have to take another insurance policy otherwise i will have to continue the policy with extra burden. Before taking the policy they told me that they will cancel the policy if i did not get the personal loan. But they intentionally extended the matter so long that my free look cancellation period was also lapsed. I took the insurance thing that i will continue the policy and the amount which i will get as personal loan i will repay my existing personal loan as the rate of interest on existing personal loan is very high. Now they have loaded me with extra burden of rs 50000 per year as insurance premium. Please help me with this.