Bajaj Finance Complaints & Reviews

Respected Concern Persona,

My name is Intesab Husain, My Loan ID is 4050CD00263418, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th Oct. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

Intesab Husain
[protected]

I have purchased one AC from Great Eastern Trading Com. Behala Kolkata. on August 2012 in finance from bajaj finance. The Amount is Rs. 19800, & I down payment Rs.6600. They confirmed EMI 1650 for 8 months.But one message was received of Rs1999. One insurance was done by the bajaj through phone, & they committed to sent the insurance details by post. While confirming my address it was found that my address was wrongly recorded at their ends. They confirm me that they have rectified my address. But today while I checking my profile I found that they have not rectified my address. And till now I didn't received insurance related documents though I have to pay the EMI of Rs.1999.
Name : Subhanjan Basu
Address : 429, Bachar Para, Road No. 2
Thakurpukur, Kolkata-700063
Cont. [protected]
Customer ID 6162302
Insurance Loan A/c No. 410BAL00326555

Hi,

My name is Ch.Vishwanath, I have a Personal loan, two wheeler loan and consumer durable loan with bajaj finance. I got a EMI Card (Card No.[protected])from Bajaj also. Yesterday I went to purchase the Camera through this emi card. it showing that card get blocked. Without my notice and intimation they have been blocked my card . I called up customer care for reason of blocking card. but no response from them, they are saying its confidential information which we cant tell u. What is this? This is my account, and my EMI Card and my self i called up the customer care, don't you people give the correct information to me? i want explanation from the higher officials in Bajaj Finance regarding why my card was blocked? and if you want to block the card y did u issued the card? i need immediate reply on this.

Thanks
Vishwanath.
Mobile: [protected]

Friends, I am writing this stuff to make all of you aware that how . Last year i bought some electronic gadget which was financed from bajaj finance. I paid all the EMI subsequently and hence as per my good credit history, i started to receive offer for pre approved loans from bajaj finance, which was supposed to be complete online procedure. Last month i decided to avail the offer and made online application. After few clicks webpage told that a representative will call me. now the process began and it open itself subsequently. First a representative came to collect documents, then process started with all kind of physical verifications, bank statements.In spite of my best cooperation,when i came to know that i was ineligible despite of five year old good credit history, it filled me with great anger.

Hence i want to advise all of you to better contact directly to your bank, in case of any financial need and ask for loan rather than wasted your time to deal with these indirect financial institutions like bajaj finance , baclays or any xyz.

My name is refecting in cibel...how do i get it cleared I am holding many credit cards, Personal loans. Till today i did not have any problem, but recentely i applied for a hdfc loan which was approved, but it seems my rating is not good in Cibel. What should i need to do to clear this off. If i can also know whom to contact for this it will be really good. Please reply to me at the earliest.

Dear Sir,

I took a two wheeler loan from Bajaj Finance in 2008 Loan A/C No. is 1005 and in 2011 the entire loan amount is paid and I have received the NOC from Bajaj. But when I applied for a personal loan I have been informed that Bajaj Finance has given information to CIBIL that I have default of payment.
Now if I have default of payment then how I have received the NOC.

Please advice me.

Sujay Chakraborty

Hi,this is venkat i bought refrigerator&washing machine through Bajaj finance..when i buying those things they said 0% only,EMI i've to pay 3700/-Rs.But every month they deducting 3841/-Rs from my account,i met the bajaj finance executive several times from 2nd EMI he is saying that he'll solve it, nw my EMI or almost over.. plz tell me a solution how I've to get my money back......

Hi All,
This is regarding Bajaj Finance Consumer Durable Loan A/C Number : 4040CD00271808.

The Issue is that:
As per the agreement while purchasing the Furniture (Sofa set) I opted for EMI of 12 months at Rs 2999 PM,

The Total cost of the Furniture is : 51,750 (Loan amount : 47,984)
Amount I have payed: 16461 (4monts advance EMI @2999 PM = 11996 + Extra amount above loan amount: 3766 + processing fee: 699)

But Now I can see from the website that the Net Tenor In Months is mention as 16 instead of 12

Please find the attached scree shots.
For your reference I have also scan and attached the Sales order for the CONSUMER DURABLE from the dealer.

I have been following with the Local Bajaj Finance persons for last 6 months, but no result.
They are not serious about this, and throwing ball on each others.

I am really frustrated and disappointed.

Can any body take up this seriously please..

I have all the required document like sales receipt from the Dealer and so.

I have only few months left for my Actual tenure... even I am not able to stop the auto debit from my account..

i purchase lcd tv on loan from bajaj finance pune.
my actual monthly installment is 1634. but the company deduct rs 298 extra from my account without any
information from last six month. when i ask about it to loan manager of bajaj finance mr. Thakur. than he
cannot co operat to me. and say u must pay it. otherwise we sue u
.
please help me.
i wañt justice.
regarding
shyam gadrel

Dear Sir/Madam,

Would like to bring to your notice that I “Rakesh Rawat” has purchased an Air Conditioner in the month of April’12 from LG Dealers “VEE KAY Enterprises”, Sector 37 D, Chandigarh-160036.

I got it financed by “Bajaj Finance”. It was told to me that the first installments would be deducted as per ECS on July’12. I have submitted my Cancelled Signed Check & filled all the required documents. I have given my address Proof also.

I received an SMS on 1st July’12 by saying that my ECS Amount Rs.2464, would be deducted on 5th july’12.So, I need to maintained my amount in my account.

However, still the amount not deducted from my account & I have maintained the amount in the Account. Request to kindly deduct the amount.

I have already given calls to your Executive (VEE KAY Enterprises) many times that it should get deducted but still nothing happen. I have called on[protected].

Not only this, i have paid an oline payment to Bajaj Fianance last month. However now when i am applying to give the payment again online then its saying that the loan is invalid.

I AM TOTALLY HARRASED BY BAJAJ FINANCE.

Request to kindly look into the matter.

Regards
Rakesh Rawat
[protected]

Dear sir,
I have filled PF form in may month. but there are no responce from addeco
they are saying you have't got pf number. can they tale me last 2month
they can not find the my pf number. i need much my pf.
so i request you please do some i will be very greatful..

Thank you
Name Bijendra kumar
company name-Bajaj finance ltd
form submitted in sector-18, chokani square, noida up

Mr. khatawkar Shriganesh, Pune
25.07.2012

Respected Sir,

I purchased sony camera worth Rs. 14599 /- from Dass Electronics, though Bajaj Fianance. ( receipt attached ) I repaid its all Emi. in time. I lost documents in my home shift regarding the loan agreement and I have no account details. nos of the same at present
After wards last year I also purchaed another two products i.e home theatre and oven from LG showroom on Bajaj finance. amounting 32,000/- , of which I paid the same before time
.
Last year there was a phone call only through Bajaj Finance regarding the amount to be paid for camera , on acount of cheque bounce charges . While I requested to give me the details at my postal addresses to confirm it , but they were said that the executive will come to recover the amount and you keep the same ready.
Afterwards there was no single letter on a phone call . Yesterday I got the call again for the same reason and said to keep the amount of 2250/- at your home. While I again asked for the details regarding A/c no and other details in brief they clearly denied and only said to keep the amount ready.. I given the reference of the another loan issued by Bajaj Finance , and asked the madam why your firm sanctioned the new loan prior to recover the old dues when I was defaulter to the loan for camera, why you given me the another loan of 32,000/-. and you can recocer that dues prior to giving me the new loan. She replied that I dont know.

It was not at all expected by the lending organisation. Then I asked the name of the caller, the details of the call given below.

PHONE NO : [protected] , today - wensday at 12.40 pm , as on 25.07.2012 caller name - Janaki Madam.

Yesterday I requested on the same phone call that if you given me the details regarding the loan A/c no I can pay the same in Bajaj Finance at wakdewadi branch, she denied to tell all the details and was forcing to pay the amount with our executive to whom we are sending at your home. It is a matter which I doesn't know why they are spening such a long period and by calling me ones a year and after 3 years period such a meaningless replies are providing so easily. It may be due to earn interest on dues to earn while showing that the lending amount is being given on 0 % rate of interest.

Sir this all minds very toruble some to treat this way to the regular customer, what they expect exactly I didn't realise.

Instead what a genuie customer can expect from such organisation that they may send a copy of letter in writing to recovewr the correct dues at their address and provide them the details and then to recover the same.

Expecting justificable action please sir.

Thanking you


Mr khatawkar shriganesh;
Pune.

Hi,

Greetings of the day,!!!


One of my friend is selling his discover 135cc Bike of 2007 model, the condition is, engine: excellent in condition, mileage is 50km/l, he is the one owner of that bike, and bought it for 58000, now what will be the re sale value for that bike,
Choosing discover is good or any other companies model is good according to you? can you suggest me on this, because I'm looking forward to purchase a bike.........


Thanks and regards
Sriram Varadhan

Dear,

Today on 23rd july2012, I got call from [protected] said name Inspector Tyagi from Delhi control room and told me that there is arrest warrant on my name and is going to provide details to local police station to arrest me, then he gave me one mo. no i.e. [protected] said name Advocate Malik, I called him he told me that deposit 15212/- in HDFC account [protected] of Bajaj Finance Ltd. immediate and was calling me very continues to deposit ASAP to stop warrant. After that i went to Wakdewadi office of Bajaj Finserve and was waitting there for more than three hours to check details Sudan I got call from[protected] said name shekhar told me to deposit in office RS. 4600/- now he provided few information that is not found in Wakadewadi office and people here told me to go Delhi to get the information. Now I have wrote this incidence to Manager with received copy.

But, the question is how this Bajaj People can Make this kind of call to any person after long time becouse as per there information I had taken that loan in 2006 but that year I was in California, now they gave me Loan Account no i.e.[protected] and information is not available in H.O. of Bajaj Finance very reticules, Nonsense. and I took loan from bajaj in year of 2011for LED TV purchase and i have repaid and i have NOC also. If i have made in fraudulence in 2006 why they gave me Loan in 2011? all of sudden how they can make call without sending any notice?

I would request to every consumer not to take loan from any Bajaj Company.

change of address is not updated pl contact mob [protected]/emi card not recived

From: noreply.[protected]@bajajfinserv.in [mailto:noreply.[protected]@bajajfinserv.in]
Sent: Friday, July 06, 2012 11:11 PM
To: wmantri.[protected]@gmail.com
Subject: Your Wecare SR Number : 2027167

Dear Customer,

We thank you for writing to us and acknowledge the receipt of your email. You will receive a reply from us within 4 working days.

Your Service Request no. is : 2027167
For an easier and faster access to your account details, please use our new IVR (Interactive Voice Response) facility on our Customer Care toll free numbers:[protected]for EMI cards) /[protected]for all other loans). All of the following information and more is just a click away on our IVR -
• Loan Information
• EMI related - balance, last payment
• Statement of accounts
• NOC
• Security Deposit Refund
• EMI Card
• TDS Certificates
Should you have any friends or relatives who are interested to avail any of the following types of loans, viz. Consumer durable loans, mortgages, construction equipment loans or business loans, please do refer our services. We shall be glad to assist them.
Please Note: For adding the Landline number, proof of Landline bill is mandatory, for adding or editing the mobile number, the verification code will be sent to your number which you will have to enter on the website.

Assuring you of our best services always.

Yours Sincerely,
Bajaj Finserv Lending
P.S. This is a system generated Service Request number and response for every query/interaction raised with Bajaj Finance Ltd

Whom so ever concern….

I would like to bring u notice that loan #4040cd00310025 amount of Rs.1531…. with out my information and my approval u r dedicating so please stop that ASAP…. B’coz u r pune executive has told me that once u read the document then v will go head and I will intimate with call and I take u r confirmation then only I will processed…even though the document has not reached to me… before taking any kind of action please stop that and ASAP contact me….[protected]
And more even I have contacted Mr. Balaji [protected] who works at Reliance Digital at mantrimall Bengalore..but is not a tall help full in the matter..He only made the insurance and now is denying. then to fowling from past one month.. I don’t know wt kind of customer help u have in this issue.... this the insurance details below

Agreement No. : 404BAL00310025 Repayment Mode : ECS
Type Of Loan : BALIC PREMIUM CD LOAN Gross Tenor In Months : 10
Loan Status : Active Net Tenor In Months : 10
Status As On : 09/07/2012 Balance Tenor In Months : 8
Repayment Frequency : Monthly EMI Amount : 1,531.00
Loan Amount. : 15,304.00 EMI Start Date : 05/06/2012
Disburse Amount : 0.00 EMI End Date : 05/03/2013


Thanks & Regards


Syed Riyaz Ahmed

MANUFACTURING DEFECT IN DISCOVER 150CC
DEAR JURY,

I HAVE PURCHASED DISCOVER 150CC ON 2nd MAY 2012. AFTER NEARLY 1 MONTH I
FOUND A MAJOR PROBLEM IN BIKE I HAVE STARTED IS THE BIKE IS NOT STARTING DURING RAINS AND ALSO STOPS IN THE MIDDLE OF THE ROAD WHEN THERE IS RAIN. DUE TO THIS I FORTUNATELY ESCAPED ACCIDENT 3 TIMES AND REACHED MY OFFICE LATE DUE TO WHICH MY SALARY GOT DEDUCTED.

REQUEST YOU TO PLEASE GIVE ME JUSTICE. I WANT THE BIKE TO BE REPLACED OR MONEY BACK.

REGARDS,

ASHOKPANCHAL
FARIDABAD(HARYANA)
[protected]

VERY HAVY INTEREST RATE
MY LOAN RS 34,000 IN THAT I HAVE GET ONLY RS 30,907 IN MY ACCOUNT THEY DEDUCT RS. 3,097 (UPFRONT INTEREST CHARGES & GROUP INSURANCE PREMIUM) (THIRTY THOUSAND NINE HUNDRED AND SEVEN) LOAN PERSONAL LOAN FROM FINANCE CO . BAJAJ FINANCE CHARGED ME RS 1632/- EMI FOR 36 MONTHS.I HAVE TO PAY RS 58752/- FOR 30907/-. SO INTEREST IS[protected]=27845/- EXTRA I HAVE TO PAY IT IS 90.09% INTEREST RATE (27845x100/30907 )
SO MY COMPLAIN IS HERE BELOW:-
1. IS RBI ALLOW ANY FINANCIAL CO TO CHARGE 90.09% INTEREST ?

2. IS IT LEGAL TO CHARGE RS 27845/- INTEREST FOR PRINCIPAL AMOUNT OF RS 30907/-

3. I AM PAYING RS.1632/-EMI EVERY MONTH IN RS THAT RS 1632/- I DON;T NOW WHAT IS MY PRINCIPAL AMOUNT & INTEREST AMOUNT
I

4. RS 1632/-EMI x36 MONTHS= RS58752/- SO RS 27845 INTEREST ON RS 30907/- IT IS VERY HAVY
RATE 90.09% I WANT REQUEST TO NOTE MY COMPLAIN. RBI SHOULD NOTE THE CALCULATION THANKS WITH REGARDS.

I have cleared the all outstanding dated on 14/06/12 that finance staff committed me noc received 18/6/2012 so i have call the staff 19/6/12 but call not pick and not provide solution so plz healp

My loan A/C- L2WAGR00656743

Sir,I am S.Geetha

Sub: Requisition for Refund of Initial processing fee – Reg.
Ref : Loan Application Agreement No.403CSH00117953

With reference to the above, I wish to bring the following matter for your kind perusal and immediate action:
Sir, I am an existing customer of your esteemed organization since 2010, I had availed a Housing Loan from “India Bulls housing finance Ltd” and the Loan has been serviced promptly and continuously without any irregularity, all the EMIs were paid upto date.
One day your company’s Asst.Manager (Mrs. Jamila Annadurai –[protected] approached and asked us to avail Loan from “Bajaj Finserv” . She told that she want’s to take over the above existing loan of “India Bulls” at an attractive terms of Interest, since the rate of Interest of your company is lower than the India Bulls, we also accepted for the same. The Regional Manager Mr.Saral Sharma(Cell no.[protected] and Area sales Manager Mrs. Carolina Mathew[protected] after being visited to our premises they sanctioned the Loan. However they asked me to pay a Processing fee of Rs.1,20,000 and other charges of Rs.2,999/- upfront, but I requested them to adjust these charges against the loan amount to be sanctioned to Me, since they have not accepted for this I have paid the above charges prior to the date of disbursement of the Loan itself.
Sir, at the same time “India Bulls” also wants to charge us with 3,35,000/-towards foreclosure charges on the above loan which seems to be so huge amount for me. Due to this reason we do not want to close the India Bulls loan, and the same has been informed to your Managers; then they promised us to refund the processing fee of Rs.1,20,000/-collected from me earlier. This seems to be atrocious that, without availing any loan charging a honest customer with huge amount of fee for nothing. Sir, none of the above managers are now not properly responding to our calls, the processing fee also not yet refunded. This issue is going on since February, 2012.

In this regard I request your good selves to kindly look into the matter and refund the processing fee amount of Rs.1,20,000/- at the earliest, this would help me a lot in managing my financial crunch.
Kindly do the needful
Thanking you.

Yours Truly

Mrs. Geetha.S
W/o.R.P.Srinivasn
[protected]