Bajaj Finance Complaints & Reviews

I brought a Fridge and a washing machine on 26th January 2013 from Kings Electronics, Kamothe, Navi Mumbai.

The Bajaj Finance was providing 0% finance for consumer electronics on 26th January 2013 in Kings Electronics, Kamothe. The Bajaj Finance associate doing documentation informed me about the scheme but never revealed the insurance policy and premium payment attached with finance option. The terms and benefits of the policy were also not revealed.

On 11th February 2013, I received call from Bajaj Finance about the policy and premium payment. When, I told that I had not subscribed to any such policy, the Bajaj Finance associate hanged up the phone.

I do not want any such policy, do not want to pay any premium and do not want to avail any benefits occurring from the policy. The incident has caused me mental suffering and trauma.

The behavior and process used by Bajaj Finance and its associate are fraudulent and can account to offence under Indian Penal Code 1860, Consumer Protection Act 1986 and Indian Contract Act 1872.

I would like Bajaj Finance to stop the premium deduction for the said policy immediately. I request you to resolve the issue immediately.

My bajaj finserve id is 4981388, and i took the SONY TV in sony Show room in banashakari Bangalore with bajaj finance in the name of K.Ramamurthy. i paid all the installments, i contact the bajaj finance office in Residency road in Bangalore, till now i didn't get my NO OBJECTION CERTIFICATE from them.

i have purchased bajaj discover no. MH 06 am 1593 on 19/4/2007 from S.K.Automotives Ltd., Panve bearing engine no,14493 and chasis no. 27905 duly financed by Bajaj Auto Finance Ltd., The entire loan amount was paid through monthly instalments.(36). M/s. BAFL have not given me any no dues certificate since then. Now I am in the process of selling the same motor cycle. Kindly check your records and send me the no dues certificate at the earliest on [protected]@gmail.com OR [protected]@yahoo.co.in. rajendra patankar

Sir/Madam,
I bought two LED televisions from bajaj electronics, Panjagutta, Hyderabad on 11/11/2012 with invoice number:MALL/CR12/42110. I took finance from bajajfinance to buy these 2 televisions. My loan sanction number is SF7499675. I logged into my account in eperia portal of bajajfinance and found that my account shows as if i bought 3 televisions. Then i contacted bajaj electronics. They said to contact a person named Dashrath whose contact number is [protected]. He said that there is a mistake in bajaj finance and will resolve it shortly. It was not resolved even after 15 days. Then i contacted Dashrath again. He said that it will take 10 more days. Then i requested him to settle by 10 days, because i don't want to get extra amount debited from my account for EMI. He said that he will definitely solve the issue well before the EMI due date. I contacted him so many times and he says that i will call you back within 1 day. He never makes a call and finally last month more amount was debited from my account. This is very bad customer care. I went to bajaj electronics and complained about the issue. They said that they will solve the problem in 10 days, but they also did not solve my problem. I again called to Dashrath and he said to contact his boss Durga prasad. I contacted him also, he said that he will resolve the problem and also asked me to put a mail to [protected]@bajajfinserv.in. I also mailed to the mail id: [protected]@bajajfinserv.in on 26.01.2013, but no reply till date. My problem was not solved even though i complained since more than 45 days. Hence, i would like to book this complaint and solve my problem.

Dear Sir,

have taken two wheeler loan from bajaj finance limited. my loan a/c no is L2WBTR01093187 so please send account statement to me on my email ID

manish.[protected]@gmail.com

thanks in advance

Hi I have been a Bajaj customer and taken 5products and loan. I have clear product loan and personal loan is pending.I know my payment was never regular but I use to make payment.Later my case went to a different agent and I was abused mother [censored]r. And lost of abusive word which you will not like to hear.  I spoke to many manager after that and wanted apology letter before I start the payment.In the mean time I was called by your one of Rupesh no [protected] and his manager Mr reddy.  I was abused by him and Even he called up to my parents and abused. I spoke to Mr reddy and he said he has all the rights to abuse and threaten me for killing me and my family. He calms that he has all the rights to kill me too. His no is [protected]

Thanks
ShubhamÂ
[protected]
loan account no 4040pl00173910

My Bank A/c. is debited for Rs.1,192 on 5.1.2013 toward my Loan A/c. 4040CD239501 for which you have acknowledged me today the 6th Jan. PLEASE NOTE THAT THE SAID A/C. WITH YOU IS ALREADY SQUARED OFF 6 MONTHS BACK AND YOUR RECOVERY NOW IS IMPERTINENT. PLEASE REVERSE THE AMOUNT BACK TO MY BANK A/C. IMMEDIATELY AND CONFIRM YOUR COMPLIANCE PER RETURN FORTHWITH. Thank You. ............................. CHITHARANJAN - LOAN A/C, No. 4040CD00239501

Dear sir,
I want to know EMI details for loan account number L2WKRS02010828.And also last EMI date.

Complaint against Bajaj Finance For the unprofessional way of dealing with financial accounts related to CIBIL.
I am Partha Patnaik; I purchased a pulsar in 2006 with and like other middle class I took loan from Bajaj finance at Hyderabad. Till one year without any discontinuity I paid the EMIs.
After one year I changed my job to Pune, before coming to Pune, I wanted to clear all my debt with Bajaj finance so went their office and paid the reaming amount. And I received the NOC after 45 day (I have the NOC with me now)
I was just surprised when I came to know that my name is there in the write-off list even after the NOC I have (After paying all EMIs in time), I got to know this when I applied for a home loan .
I called 8 to 10 times to know what the real problem is , Then i was given a contact number in Hyderabad to get help from . The outcome was I have to pay more ~550/- to Bajaj Finance as they found it was not paid by me, There was a mistake from the accountant who dealt my case.
I still even don't know if i really owe them 550/-. I did not have time to think much about this matter as I was in hurry to get my Home loan approved so paid the amount without even thinking for a sec (the amount was very low so I was not worried about)
Now what made complain against them again..!! It’s because The Bajaj Financial people are the most unprofessional people in this world . I am again suffering due the same problem i had 1.5 years back while availing my home loan. SBI rejected my car loan as i am still in the defaulter list that is with CBIL
This is really very surprising when your name appears in the Write-off list even after you paid the full loan amount and interestingly have the NOC given by Bajaj finance officer to me (Please find it in the attachment)
Please help me in coming out from this problem, I have paid the full amount.
I am a middle class man; I neither have time nor money to fight against their unprofessional behavior, what pleasure they are getting by putting us trouble?
After a long wait in my life I wanted a car for my family, and because of above problem, I am unable to.
Now
1.I am unable to transfer my home loan to SBI
2.I am unable take any personal loan
3.I am unable to take a car loan
I am in a deep trouble now, the only mistake did is I took loan from Bajaj Finance .
Please help
The Loan No is[protected].
The Proposal No is -- 400/ F 4605

My details
Partha Patnaik
Ph-[protected]
Email- partha.[protected]@gmail.com

Sir

With reference to the above I wish to inform you that I have given guarantee to consumer durable loan from Bajaj finance company vide account number[protected]. Due to some problem i have paid instalments irregularly. with this delay days and huge late charges incurred in the account. last march 2012 i have cleared the account by paying cash including delay charges also. The account was closed and updated in the cibil. I am thankful to you. In this connection the closed account still dispaying in my cibil and delay days showing. The entire account not removed in the cibil.

Due to this account I am unable to get any loans and any credit from banks since they are rejecting my proposal blindly by seeing this closed account which shows delay days. I have approached the cibil department and they said that the bajaj finance company have to do something for removal of this account in my cibil. Now am well settled and financially stabled. But due to this account am sufferring a lot from this account. Please do the needful and kindly recommed to remove peramanently this closed account from my cibil.

I hope and am having confidence on your company to do favour immediatly to remove the closed account of this loan . Please do the needul and take immediate action regarding this loan account

Regds
Raghavendra
email: raghavendra.[protected]@gmail.com]
Mobile [protected]

On Tue, 31/1/12, Santosh Misal <[protected]@yahoo.com> wrote:


From: Santosh Misal <[protected]@yahoo.com>
Subject:
To: [protected]@bajajauto.co.in
Cc: [protected]@rediffmail.com
Date: Tuesday, 31 January, 2012, 11:50 AM

Dear Sir,

I call your toll free number 3 times , they all coopertae to me , Yesterday your company say to me send your RC BOOK Xerox or E-mail same so I sent my RC BOOK via E-mail.

Sir One more thing My Vechial Number is MH-16-L-4349 I brought Form Dhoot Auto., Ahmednagar, Maharashtra (Chattrapati Bajaj is change name now) in 2000 they say to me my Loan Number is 08203565 . Vechical is register Name of Ambadas Maruti Misal.

I am very much need of Nil Loan NOC.

I highly reply is most waiting for me.

My Cell NO is [protected]

I already send Bajaj Customer care all these Request call My Request No. to You - 1) A 2331497, 2) A 2355408, 3) A 2381558

My address -: C/o.Misal S.A., Branch Manager, Pipeline Road Baranch, Pipeline Road, Opp.Datta Nagar, Ahmednagar District- Ahmednagar , Pin No- 414 002
Sir please help me in this matter

Hi,
I applied for personal loan with Bajaj Finance on Dec 5, 2012 and submitted all the documents on Dec 6, 2012. The loan request was logged in on the same day. After the verification process, the loan was approved & sanctioned on Dec 8, 2012. I received an email & SMS confirmation about the approval & sanction. After that no representative from Bajaj finance contacted me for further processing. I handed over the cheques & signed the agreement on Dec 12, 2012 to a representative of Bajaj Finance. After that I wasn't contacted by anyone about the loan amount disbursal and nothing has been discussed about the loan terms & conditions. I called one of the representative named Prathap J (j.[protected]@bajajfinance.com) who was processing my loan. He said that they are processing it and will get the amount in a day or 2. It has been more than a week and still the amount has not been provided to me. Can someone from Bajaj finance take any steps about this.

Why is Bajaj Finance having such cheap process & cheap people. I am feed up of this and I am wondering that I shouldn't have applied with Bajaj Finance. Based on my personal experience, I suggest people not to apply for loans with Bajaj Finance.

I have purchased a consumer product (Samsung LED TV) form Bajaj Finance Ltd. (Loan A/c. No. 4180CD[protected]. They have debited the EMI (for the month of December-2012) twice from my bank account. I have also registered my complain to their mail id. but yet the query is not resolved.


Ref.: Wecare Service Request Number : 2136001

Sir/Madam
With due to respect, I have taken Discover125CC bike from BAJA FINANCE LTD. So, I want statement of our bike lone no.L2WLUC01216375. Please send statement my bike lone on my e-mail ID- [protected]@gmail.com

Thank You

Hello,

My Loan Account no with Bajaj Finance is[protected] and also note that I am chasing them since August 2011, but they never replied my mail or call and very time they said your requested has been generated but no response. Therefore, I filed the dispute resolution form at CIBIL but no response from from CIBIL.

Here is my dispute with Bajaj Finance:

I had applied for a Bike laon from Bajaj Finance in 2008. I had already given all the 36 installment cheques to Bajaj office, but meanwhile I had changed my bank account from ICICI to SBI and also updated the same, along with fresh SBI cheques, to Bajaj office through payment of swapping charge of Rs. 500 (vide ack no 45091 dated[protected]. The installment which was bounced due to swapping was also paid in cash for Rs. 1,814 on[protected]vide ack no AF10139712 & book no 15589).

Further, in March 2011, I got a call from Bajaj office that there is pending of around Rs. 5,000 against that bounced cheque of Rs. 1,814. I argued with them that how come it possible & what the mess is it so they advised me to come at Bajaj Finance office to resolve the issue. Therefore, I visited there and found that there was a mistake in Bajaj records and they assured me to correct that mistake and thereafter 1-2 weeks, I again got a call that now the record is updated and now the amount payable is Rs. 300 towards bouncing charged. It was paid by me on[protected]vide ack no AF14930022 & book no 214397) against Jan 2009 bouncing.

I had never delayed any installment of my loan because all the cheques are lying with Bajaj office and in that case if there would be any delay then it is mistake from Bajaj part and also my bank account was also in good position so this can’t be issue for this case.

Because of above, Bajaj reported negative report to CIBIL which is not my fault. Fault is on part of Bajaj and he reported negative for me..how can anyone do that?

Therefore I requested them to further update your record (if there is any discrepancy) and asked them to send the updated records to CIBIL against loan account no[protected] due to Pending Balance Amount Shown Rs.9,106/- .

But till date the situation is same. No updation of records and accordingly not reported correct picture to CIBIL and to me.

Hope for a positive & timely action from your side

EMI statement for the loan account no-L2WBAN01018650 from the starting

thanks
sathish
[protected]

YOUR EXECUTIVE HAS NOT COME THIS MONTH TO COLLECT THE CHEQUE FOR THIS MONTHS EMI

I have purchased Bajaj Discover 150 cc on 16/07/2012 with Engine No. JZUBUC35722 and Chassis No. MD2DSJZZZUPC22072 from HIND MOTORS SCO 42 PHASE 2 MOHALI.
After 4 months it was giving me trouble and Its Piston set along with Chain set was replaced on 23/11/2011.
On 1/12/2012 I went to get the service of my vehicle done from Hind Motors. I was shocked because I had got a call from the service center
that the Piston has to be replaced and they demanded Rs 7000/- for that.
I do not want to Repair my vehicle. I want replacement/Refund for the same because they had given me the defective vehicle.
I will file a case in the consumer forum for cheating.

Regards

Lakvir Singh
Vill Mastgarh
Dist Mohali, PUNJAB
Mobile no. [protected]

I have purchased the Bajaj Discover 150 cc on 16/07/2011 with Engine No. JZUBUC35722 and Chassis no. MD2DSJZZZUPC22072
from HIND MOTORS SCO 48 PHASE 2 MOHALI.

Its Piston was replaced on 23/11/2011 and the same replaced after charging Rs 750/- approx.

I had went to get the service of my vehicle at their Industrial area workshop on 1/12/2012.
I am shocked because they are demanding Rs 7000/- for the replacement of the piston.

I want replacement of my vehicle. They had given me the defective vehicle.

I will file a case in the consumer forum for delivering me the defective vehicle.

Regards

Lakhvir Singh

Village Mastgarh
Distt. Mohali
Punjab
Mobile No.[protected]

Respected Concern Persona,

My name is Intesab Husain, My Loan ID is 4050CD00263418, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th Oct. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

Intesab Husain
[protected]