Bajaj Finance Complaints & Reviews

Dear, Sir /Madam
Sir/Madam, My name is Rinka Dey.I have loan account from bajaj finserv which is L2WHGL02677556. I took a 2 wheeler through your finance.I had some problems and has to leave my job.I was not able to make 4 months payment.I told the collection agent about my problem.I was suppose to make a payment on 15 th april but I failed because I donot have any money.I am receiving threatening call at any time from Mr. sarkar saying that he will take care of me and he wants me .to meet him right at that point of time.Here is his [protected] number .I understand that I have not made the payments because I don't have a job and I am willing to make up to it by first week of may or middle of the month .I just need some time. and i am jst started my job again I am not fraud its just that I am stuck in some unavoidable circumstances and I have been regularly talking to your collection agents This is happening for the second time.So please help me out of this I am really feeling threat for my life now.I guess next time I will have to report this next time.I am sending a copy of this e-mail to the consumer forum. I would definitely make the payments on time from the upcoming months from the month of may But I would sure try if I can make some arrangements real soon.Hope you people help me to get out of this alarming situation.Please I don't one any more threats I will not be able to take it. Regards, Rinka Dey

Respected Sir, I 'm an existing customer of Bajaj Finance. Today I went to Techno city consumer durable stores at Sarat Bose road as I wanted to purchase two of the air conditioning units under finance scheme. I possess an Emi card and wanted to install the air conditioners in two of the different locations. The representatives were unwilling to help out, moreover they were charing extra as per the calculation. When I objected, the representative called his colleage and asked him to handle the situation. They were not accepting my documents and asked me to get the electricity bill of my residence. I want to know the valid documents required to take consumer durables as per norms. I was giving them my driving license and pass port where in they insisted on to the electricity bill. They went on argue with me for the documents and even stated that giving the product and loan is their sole discretion. If this is how you do business where in you allow your representatives to judge on their customers by face, not by the previous records then I must say, you should not have given my the Emi card with a limit of above a lac on it. Later the store manager intervened and asked the representative to process the loan to which they agreed but that was beyond the tolerance level. It happened to be traumatisation for me after the situation. All what I request is to please look into the matter Regards, Danish shahab

There are 4 consumer loans which are being shown against my pan no in the cibil report.

Sr no name of the credit institution account number
1 bajaj fin ltd 4100cd00892017
2 bajaj fin ltd 4100cd00908208
3 bajaj fin ltd 4100cd01382402
4 bajaj fin ltd 4100cd01627646

Let me know the details as these are not taken by me. Clear these and give me noc for the above mentioned loans.

Respected Sir, On April, 2007 i have taken a consumer durable loan from Bajaj Finance.Loan No.[protected].I have successfully paid my 10 PDC'S(Post Dated Cheque).On November, 2013 i applied for another consumer durable loan from Bajaj Finance but they denied to sanction the loan by saying thati have not paid my last due.I got astonished when they said that and i asked them to provide me with my payment statement.Unfortunately i saw that my last cheque does'nt participate in the cleaing.Due to this mishappening i paid my due by cash on 1.11.2013 vid Receipt No.5410146, Bhubaneswar.But this was of no use as wenever i went to other banks for loan it showed 'CIVIL' Due to which i am not able to get loan from any financial institutions. So please take corrective measures to cancel the problem appearing in my complaint within 2days and kindly return my last cheque as i had made my payment by cash.Orelse i'll be foced to file a complaint in the RESERVE BANK OF INDIA. Waiting for a very quick responce from you. Saubhagini Mohanty [protected]

Hi, I have purchased one Toshiba TV from QRS Trivandrum.I have made this payment through Bajaj Finance loan facility.The amount of 2700 /- has been debited for every month from my HDFC Bank account.During this payment Bajaj Finance provide one EMI Card.After the completion of my TV EMI, I have purchased another product from QRS using the Bajaj Finance EMI card.But this time the bajaj finance people wrongly entered my account no.At that time I did not know that. I Due to their fault, the amount not debited on time.So the ECS has been bounced.The bounced amount charge is around 420/-.This is happend in last month.After this I provided my account details to Bajaj Finance.But like last month the amount not debited yet now.An another bounce charges I have to face in the next month.So the total loss will be around 840.Please do the needful ASAP. If anything call me on this no - [protected] Sivaraj A

I am not at all happy with the transaction from your side. I submitted documents on 21st March 2014 and I told the sales team clearly that if the amount is not disbursed by 25 or 26th of March 2014 I don't need the loan. After all these days yesterday i.e. 1st April 2014 the loan was sanctioned. Now, when I am requesting to cancel the loan, they are asking me go to the branch. The manager sanctioned the loan after I told the sales team not the process further.Is this way Bajaj Finance works? Now I need to go the branch and then cancel the loan. What a pathetic way of processing...

Dear Sir, I had take a consumer durable loan in the year 2008 from bajaj finance of Rs 33000 Loan A/C[protected]. After 6 EMIs i requested the company to foreclose my account and for which they told me to make a DD of Rs 18340 . As told i made the DD from ICICI bank and gave it to them. I asked them for the NOC but they said it will take another weeks time and would be delievered at my place withinn 7 days as it comes from pune.Even after several visits to the branch i didnt recive the same.Then after that they again started debiting EMIS from my account and hence i made standing instructions to stop the payment.After that one yer later they started calling me for EMIs and when i told that i had preclosed they didnt listen and started giving me calls from recovery agents who threaten me to get arrested and also abuse me . They have also spoiled my CIBIL score becuase of which am unable 2 apply for any credit card or loan. Today i get a mail from them that i have to pay Rs16 250 and 2814 Rs befor ei can get an NOC from them. Please guide and help me from this fraud.

In 2006 I purchased a CT 100 through Bajaj Financing. That time RC and one key will keep the financer. I paid all installments and collected my RC book and Key. after years they saying still dues, you want to pay. I approached customer care too. They saying as per system record I want to pay. The same team closed my dues and gave my RC and Duplicate Key. What a team?

I took loan to buy Samsung LED 32 inc TV. When I took this TV Bajaj fiance guy told me that i would get 2 Year extended warranty. I opted of that. By putting 1500 Rs. Now my TV have a problem. When i looked into this loan account there is no 2 year extended warranty. But they have linked 4040CD00324251 insurance. That's the life insurance. Why should i want life insurance for this consumer product? Does this make any sense to anyone???
Customer product but linked life insurance.

When i called up customer center. Person named Sandeep Sharma blasted me. What they think about customer - idiotic people?

I have 2 year extended warranty cover note number. That's the proof that i have asked for 2 year extended warranty whereas they sold some life insurance to customer.

1. On 16th January I enquired on Personal Loan 2. On 23rd January Mr.Vicky Sehra called me and enquired on my requirents for Personal Loan and he promptly sent the documentation required (Appreciated) 3. On 24th January, I sent all the documents to Mr.Sehra 4. On 28th January, Mr.Deepak ([protected]@bajajfinserv.in) sent me an email to reply in my official email so that Official email is verified. Within a minute I replied for the same 5. On 28th Mr.Sehra verified and collected all the hard copies 6. On 31st, www.bajajfinance.com shoed status as “ Loan has been disbursed” 7. I was shocked on 5th February 2014 that nothing has been received from Bajaj Finance and reported the same through my official email to Mr.Vicky Sehra 8. Mr.Sehra called me and assured to get in touch 9. My next EMI is due on 5th March 2014 and today is 11th February 10. Till Date I have not received a single Rupee Why it takes 26 Days to process the Loan? Why Bajaj Finance harass its customers like this? Why so much of highly paid inefficient people working in Bajaj Finance? I was advised to contact Mr.Prateek Gupta on Date 10th February by Mr.Vicky Sehra, but even after giving 25 calls Mr.Prateek Guta is not bothered to reply. I sent SMS to know the reason but still there is no response from Mr.Prateek Gupta Such a pathetic Personal Loan processing is not expected from a reputed brand. You do not have good people to represent such a big name. I need resolution to my problem, please put some responsible person on my task My Loan Application Number is : [protected] My Loan Account Number is: 401SPL 0165 4786 Request put on your website are never resolved, it shows Pending for next one year and still it is same, You may like it to keep it same till your retirement.

Dear sir I had purchased Bajaj discover 100cc in jan 2013 from sandeep bajaj bhilwara rajasthan in finance.I completed my loan schedule till may june 2013. and cleared all dues. till date i have not recieved the noc certificate for same. being a bank employee i get transferred and need the same for rto noc clearance. please assist to arrange the same in order to fulfill my requirements. If possible please send the copy to my mail id mentioned below with hard copy to my address also in order to do my work fast. my current contact is shashank srivastava s/o shailendra nath srivastava flat no 5 mahapalika bhawan, above nadesar, varanasi-221002 mob-[protected], [protected] mail- [protected]@zoho.com

I am Kavya from Bangalore.Had purchased 2 refrigerators on 7th April 2009. which downpayment was payed 12000 and every month i directly from my account 2555 was getting deducted for 8 months. And the complete payment was done. Every month i used to get call even after the balance is cut from the salary and they used to say i havent paid the interest. after asking them to recheck they said it is paid.
Now i am getting calls from lawyers and AK Singhania who is supposed to say he is a lawyer and harrassing me again stating i havent paid the amount. even Shekar from Bajaj finance has accepted that the mistake is from bajaj finance end and he corrected the same in the database saying no due from my end. and he promised that he will say to the lawyers and will close my case which is running without my knowledge and intimation.

But again these lawyers are harrasing and saying me that they will send police to my home and get me arrested. But i have shown all the proofs to bajaj finance and still they are asking myself and harrasing me.

They are calling me daily and i doent know what to do? i am going mad with these thretens. Please help me.

I want a bussiness loan from finance companies and i read in news paper advertisenment of bajaj finance company pvt ltd delhi.
thair detail is under
Mob. [protected], [protected], [protected] he told me his name Raman Kumar & Vishal Sharma,

He told me for send documents scan copy on raman.[protected]@yahoo.com then i sen my documents and after 1 hour call back me ant told me for dipositing loan fee rs 10800 i said to him, "this amount is immopossible for my arrangment capacity" the he told me please diposit rs 5400 and i dposit in her PNB account Named of Prem Kumari. after dipositing rs 5400/- he told me your loan application is aproved and for transfer your loan amount plaese diposit 6.5% amount of total loan amount i.e 100000*6.5%=65000/- then i told him i can't arrange this money after he told me please diposit 25000/- and then i told him i can't arrange this money after he told me please diposit 8000/- for 3lac tarnsfer of loan then u transfer of outstanding tax.

Please Help Me.

He naver refund my Payment

I have completed my all emi and i got the noc from bajaj finance and still there are saying 1 emi is pending .even i have completed all formalities for declaration by submitting alll document to there local office for 10 or more times then also I just got the call from Bajaj finance ([protected]) at morning 9.31 am and rajesh was the representative . he had arrogant talk.and he must have sense and manner to talk with customer and even he was not leastning word . so i need to be complaint about rajesh and data base updation of Bajaj finance company

Hi Bajaj, I have sent multiple emails and received several SR Numbers but not sure what is the current status of each of them? I don't have any option to make a call to know the details too as the toll free number says 'service to customer service executive is not available for this product'. Its very pathetic. Please keep me informed on the progress happening. The personal loan (4040PL[protected] disbursed to me is not what i was told over phone and its a cheating. Now the agent is not picking up the phone either. I am forced to pursue legal action in consumer court if I do not receive any response before end of this week (29th Nov). Over Email: SRN00628920 SRN00625712 SRN00625713 Over website 9070490 9070253 Problem Reported: 18/11: On seeing the online advertisement on pre-approved personal loan of Rs 2, 26, 000 based on my earlier consumer durable loan (4040CD[protected], I applied it online via website. I received a call from the customer service and she explained about the product and confirmed me 12% as the rate of interest for the offer that I have. I agreed to it and asked to proceed further as I needed only Rs 1, 40, 000. She took my convenient time, location and said I can enquire more on processing fees, tenure, EMI etc with the person who would come to collect the documents. (I suggest you hear this conversation if this was recorded) 19/11: Person from Bajaj finance approached me to get the documents signed and I requested him to consider for 3 years for which EMI would come approximately as Rs 4, 500. He agreed and received signature and the blank cheques promptly. 20/11: I got a person at my home and I received a call from Bajaj for verification purpose and I was told that the Loan was approved. Again, I double confirmed the amount dispersal, rate of interest and the EMI. For which I was told roughly about Rs 4, 500 for 3 years. 21/11: I received Rs 1, 33, 613 in my bank account and the agent told remaining (Rs 6, 387) deducted from Rs 1, 40, 000 was towards insurance policy and some advance interest. Which I don't understand still. 22/11: I received a welcome letter via email as my customer id[protected] and I logged into the website and I could see the 'statement of account' with rate of interest was calculated as 23.05% and the tenure was mentioned as 4 years. Which brings the EMI to Rs 4, 491. This was shocking and I raised a complaint in your website and wrote the email id [protected]@bajajfinserv.in. 23/11: I could see there was also a 'welcome letter' which says Rate of Interest as 13.49% for tenure of 4 years with EMI Rs 4, 491. 24/11: I called the agent and informed about this descripency and he promised to get me a call back from his office on next day 25/11: I got a call from Bangalore office and the person informed me that the interest rate is 23.05% because I did not take the loan amount of originally approved Rs 2.26, 000 and hence this fall as normal personal loan category. This was an extreme shock and he said he will talk to the head office and get me a response soon. Which I did not receive till date and there is no one to talk to me regarding this. Outstanding issues: Loan amount that I requested is only Rs 1, 40, 000 with rate of interest as 12% for a tenure of 3 years. This needs to be change in the 'statement of account' immediately. Why there is an insurance amount deducted? I already have several PA cover for my life so, this need to be cancelled. What is the 'upfront interest charges' (Rs 2, 885) from the customer calculated? I do not understand. How will this be adjusted with the remaining EMI that I need to pay? I am available at [protected] or email at prabakaran.[protected]@tcs.com/ [protected]@gmail.com.

I had taken a loan from BFL, to which am paying the emi mostly every month . out of 30 emis i have paid 26 emi till date . even last month also i have paid the amount with receipt.
the loan is closed now, also am in discussion with the local collection agent who is collecting my emi every month.
Still some goon saying himself as advocate for bajaj is threatening to my family members for the same.

Please suggest what to do?

Pravanjan

Hi, I took a consumer durable loan, for a microwave oven just because a 0% interest option was available. Now it seems to be a huge mistake! I opted for ECS, which was not presented correctly to my bank and hence they did not release the amount. Please note that my bank always has enough funds since my home loan and car loan both get deducted from there. I told the same to Bajaj Finance many times, to present the ECS correctly, however no action was taken. I paid the EMIs on time to a person who came to collect the amount from me. While paying the last instalment, the person said that I need to pay Rs. 3500 more for "check bouncing charges"! I said, that was not my mistake hence I would not pay it and no NOC was given to me. I kept receiving calls for the same from Bajaj Finance, though I always politely explained the entire situation. Now I am getting calls from people who say they are police and lawyers, a case has been filed against me and I would arrested, would have to pay 1 lakh, my name would be put in CIBIL and so on! I am well educated and informed to understand that these are collection agents, however what does this say about the standards and processes of Bajaj Finance? Are these fair loan collecting techniques? I can easily pay Rs. 3500, but why should I pay when the mistake was on your side? You presented the ECS wrongly, did not take an action to present the ECS correctly, even after being repeatedly informed, you did not inform me of the cheque bouncing charges before and now harassing me like this? Does this not constitute a case of harassment against the company and a case for the consumer court for not following fair banking practices? I pay around Rs. 50, 000 as EMIs every month, would buy more flats and plots in the future. I have a huge circle of friends in the IT industry and the social network who would need loans for various purposes in the future. Is this is the way Bajaj Finance wants to build a reputation among us? This set of incidents is building a very poor impression of your company in my mind. So request to take appropriate action. Please close my loan number 4040CD00104446 and provide me with the NOC certificate. Thanks and regards, Shatadip Som

Recently I bough my CIBIL rating.and there was around 4 mistakes regarding amount pending one each in 2010, 2011 and 2013. I had completely closed those loans. I don't remember my loan account numbers. My reference numbers registered are [protected], [protected], [protected].
Please take necessary steps to correct these mistakes. It is very much affecting my CIBIL rating.

To all who have taken bajaj finance loans. It will be better if you check if you have any pending amounts even if you have closed your loans.

Dear Sir, I have purchased Samsung 32 Inches LED TV in 2010, and i taken Bajaj Finance for the same. I have paid all the EMI's to Bajaj Finance executive "SAIULLAH KHAN " ( Bangalore ). through online transfer. Now i am getting calls from Bajaj Finance executives saing your Finance amount not yet cleared still Rs 2100/- is due, and i have to make the payment immediately. I have asked the executives for getting the account statement, they don't have any details or documents to confirm this is the loan amount and paid is so and so amount and due amount. Executives are saying if i don't make the payment in a day or two they wil issue lagal notice for the same. I don't understand Bajaj Finance process of collecting and approach proceedures. I really felt very bad about approaching process. Request Bajaj Finance management bafore debiting such transactions please inform the customers in advance and also please communicate over email for their informaion. Request you to please lookinto the above clarifications and do let me know the exact solution and also provide me some documentation to make the due amount. PS NOTE: Currently i don't have the loan account details also. Thanks in advance...

Dear sir, my loan number is L2WHYD0205738.As iam paying my monthly EMI continously but from my account has been debited ECS charges continously.iam sick of this thing.so plz take action against and kindly refund my money, and stop this ECS charges debiting from my account.