Bajaj Finance Complaints & Reviews

Dear Sir/Madam,

I hope my complaint will be taken seriously and action would be taken accordingly.


I sent a Motorcycle (Bajaj Discover) using Railway's Parcel service from Tata Nagar Jn (Jamshedpur) station to Patna Railway Station on 30th March 12 through South Bihar Express. The receipt/builty no. is R 842014. The bike was supposed to deliver at Patna Jn by 31st March 12.

It’s been a today 3rd day I am enquiring about the status of my bike from concerned people in Railways parcel office Patna Jn, but, unfortunately, I haven't got any clear cut answers from these people and they are stating that the lugagae bogi is cut out in danapur and whenever we will reiceve the same will be delivered to you..

I am Contacting Patna R.S. Parcel office and a person told me that I need to go to the Danapur DRM office and registered your complaint. Even I gave him the Builty no. He mean I should go every day to the R.S. and look the status by myself. This was disappointing.

I don't know what should I do in this case, whom to speak and how to get my work done.

Can you please help me out in this case and take required actions.

Deependra Singh

[protected]

i purchased a consumer good product on emi from bajaj finance and paid all my emis. after completion of my all emis i asked the bajaj finance office, fatejung, baroda, to issue me a noc regarding the same but was said that, the noc is not needed and denied me to give the same, on contrary to this now after 2yrs i am receiving calls asking for a payment due of rs. 850.even after this i purchased an ac on emi from bajaj finance itself, so how could my emi was accepted if my previous dues was not cleared.
i request you to please look into the matter and reply me back with the noc of my previous emi.
thanking you,
abhishek drolia
[protected]
[protected]@gmail.com

They called me for balance recovery and than start using abusing languages against me and my family very badly... After that i told them that i am not able to pay my emi this month but i ill pay aal the dues next month but she denied and start abusing words against my parents like, i will see u or i will kill u.. I want urgent reply otherwise i will going to take this matter in consumer court.. There iare three girl behind this and thre name are as follow, neha, priya and anamika.
Thanking u
Anil pathak
[protected]

Hi,
1st Loan ( loan account number[protected] I have taken Loan from Bajaj Finance (To purchase Desktop). I have paid my last payment in their branch and their representative confirmed me that loan is clear. In entire tenure Bajaj finance was never sent statement or communicated with me.
2nd Loan (Loan no.4040CD[protected] Loan for Samsung LCD. Loan is cleared on time. Every month i am sending request for statement and then i will receive.

Now, I have received my CIBIL report which shows payment is due on 1st loan. When i contacted Bajaj Fin (Several mails) today they have sent me the statement which shows balance payment + Fine. That is also i got to know after 4 years when i requested.

They have totally misguided me and and putting fine. As well as its hurts me in my CIBIL report.

Please consider on priority and resolve the issue.

NANASAHEB KHOT
(0) [protected]

I have taken a consumer surable loan from M/s Bajaj Finane for the purchase of a washing Macjine, Loan Number4560CD00043545 . As per contract the EMi of rs 2667 should be deducted, But an EMI of s 2888 is being deducted. I have tried to register a complaint on the website, but the complaint does not get registered on the website. THE IVRS system being used does not have an option for lodging of complaint. I tried to contact the local office at Lucknow and despite contacting the local office twice on phone, I only got a response that the matter will be enquired into, but got no further response. This is sheer cheating on part of the company

Dear Sir,
Reference to my telephonic discussion from No[protected]Kolkata) to [protected] yesterday[protected] at 6 P.M ,please note that i decline from getting health insure with Bajaj Alianz .
This is being regard to my purchase of LG Refrigerator from Alap Electronics on
18-03-12 CD Loan request ID -SF5240005 .

Please recall that the phone call that i received from 30213300 number at 24 park street
magma house,Anuj chember 4th floor,kol-16 , was inaudible and i could understand that
i was being question only in regard to my purchase of the articles mention above .












Thanks & Regards
Sanjoy Debnath
Sonarpur Kamrabad Netaji Pally
Kol-700150
State-Westbengal
Mobile-[protected]

Hi,

I have a complaint on Bajaj finance company regarding EMI issue.


I have taken loans from Bajaj finance organisation for Air condition & Washing machine.


Loan 1: 4050CD[protected]Duration of EMI : June 2011 to Jan 2012)
Loan 2: 4050CD[protected]Duration of EMI : Currently Running – Yet to pay 5 EMI's)


For each loan, I am paying EMI directly to the agency 'Reliable Enterprises' every month with permission of Bajaj vendor where I have taken Loan 1 (Croma, Palm beach) as there is a problem with the ECS payment from my bank.


After payment of last EMI (Jan 2012) of Loan 1, they told me that I have not paid one EMI. For this they charged overdue Rs 350/- and further they blocked my EMI card (of Amount 75000) which is issued on my name for the payment 0f Rs199/- as a benefit.


When I checked my bills that is given by an agency every month, I found that for the month of Nov 2011, the agent has entered wrong loan account number rather than mine and my amount was credited to some other person pocket.


Immediately I had requested the customer through online complaints (Complaint numbers: 283932 logged on 6th Feb & 321454 through 'bajajfinservlending' with my login details) about the issue and asked them to resolve the issue and close the Loan 1, Withdraw the Overdue amount charged, Issue the blocked EMI card, Clear the CIBIL report as this is the agency mistake, not the customer mistake.


Hope you can understand the customer problems and give the right suggestion to face these kind of issues.


Here by I am attaching the supporting documents to prove my payment details. I am attaching the scanned copy of November 2011 Bill where the agent has entered wrong loan account number.

My Loan Account number : 4050CD00148061
Wrong loan account number entered by an agent in the month of Nov[protected]CD00171175.

Last month i have made a complaint through "www.consumercourt.in" But there is no response from the Bajaj team. Bajaj finance is the worst service providers. I saw most of the consumer courts about the service.Hope i will get the resolution for my query as i am waiting for the last 3 months for the resolution.


Many Thanks


Regards,
Saleem Mohammed
([protected])

Dear Madam / Sir,
My name is Mrs. Evellyn Christopher Dias. In the year 2009, I had taken a loan from Bajaj Finance for buying a Fridge. The EMI was 1585 and the duration was for 12 months. I had given post dated checks for the same. The Finance people had said that by 10th of every month they would deposit the check so there should be balance in my account. Accordingly my EMI was being paid regularly.
In between they deposited the check late for which the cheque bounced due to insufficient funds. Thereafter the people came to me with the cheque and collected the EMI amount with due penalties.
Recently i.e. Feb. 2012 one person from the collection centre called up and said that some amount was shown pending against my loan account. On further enquiry he said that it was bouncing charges which was not collected from me. So i asked him to bring me a statement. The statement shows that twice the cheques were bounced. But in my knowledge i had paid all the dues with all the penalties. When i questioned them about this, the person was very rough with his answers and in kind of threatening tone he said that i have to pay this amount or legal notice would be sent to me. He kept calling me all the time to remind me about the consequences. When my husband intervened and scolded the person he has stopped calling me over my phone but has started flooding my email with letter, a copy of which i have attached for your kind perusal.
I require your kind guidance on the above matter.
Thanking you,
E.C. Dias
my email id is [protected]@rediffmail.com

sir
I was taken consumer durable loan in your company on 21/11/207 and i have no due in loan amount and my loan agreement no is[protected] and still now i have not recived NOC so please do the needfull.

Regards
Deepak Gadekar M K

sir,
I am sudipta biswas, i took a consumer loan from bajaj finance in 2007 at malda, my loan ac no.[protected]
problem is that bajaj finance operation is totally closed in malda where i took the loan and no one contact me for full payment of the loan.without any information bajaj finance after 4 year put my name in cibil. Now they claimed 56 thousand against 10 thousand
so i do not take any loan from anywhere
so i request you to solve my problem immediately.

We got a call from Bajaj Finance (personal Loan dept) to get a loan. 1st we were nt interested, later we decided to take it because to do some business, then they collect our documents photocopy and 4 blank cheques from my husband.

But after 15 Days that is on 5-mar-12, we got an information that our file gt rejected because we are in city outskirts (i.e, Dommasandra, Sarjapura rd) then i called an executive by name Balaji he told that he will recover our documents on Tue or Wed but he is not responsing our calls.

I[censored] please help on this then so many people will get help and info about the Banks rudeness, careless.

Kavitha w/o, Raghavendra H ingalalagondi
Sarjapura rd,
Bangalore
[protected]

Dear Sir,
I was doing private job and purchased a motorcycle form Agra UP and paid there fifetime tax. Presently I came in Hospet by transfer of my job for few years. Here I face lot of problems due to road tax in Karnataka. I want to know the answer of few questions-

1- Why I should pay twice road tax in Karnataka?
2- When I am agree for depositing road tax for a limited period than why RTO office is not taking tax from me and force me depositing lifetime tax here twice?
3- Both states are coming within one country. Why suffering acustomer?
4- If this is state lavel problem than what mistak of a customer?

I want to suggest/guide me for right step. I am waiting your reply.

Thanking you,
Santosh Kr. Singh
Hospet, Bellary-583201
Karnataka
Mobile-[protected]
[protected]@sisindia .com

Dear sir,
please return my original RC book and Insurance copy.

My Vehicle discover V. No: TN 45 AX 6888.

Sending details below:

for the professional couriers, Trichy. NO: TRZ[protected]. DATE: 14.12.2011.

Already I am sent my original RC book and Insurance copy sent to your address BAFL at Mumbai.

I have an account with bajaj finance. They have provide consumer durable loans for my LED TV. Account is : 4560CD00039714.

After some days of loan approval, customer care have called me, insisted and got my approval on getting an insurance policy: 456BAL00039715.

This all gone fine, but however, when my first check was denied from my bank stating "signature mismatch". I placed an online payment and it deducted some cheque failure charges; I went to their office to confirm that my next cheques will not fail, so I submitted another ECS mandate form.

However, they again called me next month that my cheque has failed and they insisted to collect the amount in person. I said I have already filled a mandate, so they said, it will take some time to reflect, and I could submit amount in cash. This time, I confirmed about if any charges they will need in this cash payment, they said no & said further that every month a representative will collect amount and it will not be a problem further.

Now, since then I use to provide amount to them in cash.

Now, its about 5 installments I have paid, and 3 remaining. Last month, in my payment, they did not deducted the amount for insurance policy (456BAL[protected]. I asked reason, they informed that policy is no longer provided and amount will be refunded to me. However, a representative who came to me for collection, himself confirmed that they may not return any amount in this case.

I got to know about the fraud this month actually, when they called me and asked for 1400 Rs for cheque-failure payment. I am really frustated now. I dont know what the hell this company doing with peoples.

If I was even been knowing this in advance (this too when I was already to them in 2nd month confirming that their will be not any charges for cheque failure as they are collecting amount in cash every month in person from me), I was rushing to them in 1/2 months and getting my ECS process working. Also, I offerred them to close the account in 2nd month only, so that to make rest of payment and no further transactions, but they denied for that too..


Is their anybody who can help me.

Bajaj finance is a curse.

Regards,

Prashant

Purchase a moter bike (DISCOVER 100 CC) on 31 March.2011 from Surjeet Bajajbajaj, Capital Petrol Pump Bhopal, India.. But in first servicing I facing a problam for Chain Spokit. and 2.3 & 4 th servise chain bracket sound..it gives only 30 km.plz help me. The mecanic says it manufacre defact. warantty delar not change chain & spokit and satisfy given service. Sir what I will do. Solve my problem Call me phone no [protected], [protected] From Rajendra Namdeo

Dear Sir,

Hi I am Periyasamy. I am working in Eureka Forbes Ltd. I have purchased a Bajaj Discover 150 on August 26th 2011, in Vishnu bajaj dealers, Namakkal. Now I am working in chennai. I have given my bike to service on Dec 27th 2011 in Vishak Bajaj dealers, Poonamallee, Chennai. When I gave to service I have told that the bike self start not working properly.

They told me that the battery got faild need to change. I dont unterstand that how can a bettery got faild with in four months. I have serviced my bike periodicaly at right time. Then how the battery is gone.

I have given my battery warranty card on 29th of Dec 2011. The told me that the battery will come with in 3 days. I agree that to change the battery. I called them on 1st Jan 2012, the told that the batter will come on wednesday. I was went to change the battery on wednesday. They told me that the new battery comes without charging we will charge it and change it tomorrow. Like this todays gone But sitill now nothing is happend (today 6th of Jan 2012). I have vexed a lot because of this only. The service is verry verry bad.

Kindly help me out in this case.

Regards,
M. Periyasamy.
[protected].

After Regular contacting for Registration as a Dealer no one can visit or no one can replay of any call what do I do I want to do Business with this company but any of you is not interested or what in this competition I am for Shreya Enterprise Jamnagar handling the IFB Care Point my customers are need Finance through your company already five customers are waiting for my replay and I am waiting for your company's replay be for it is late please provide my the application form and start Business with us. My Contact No. is [protected]

I have taken a consumer loan from Bajaj Finance for purchasing LCD in 2008. Loan Account no:[protected]. The total amount was Rs. 65,000/- and the tenure was for 24 months. I have paid 8 months EMI as advance. I have agreed to pay the remaing EMI's through ECS mode. Bajaj Finance messed up with the ECS mandate and the EMI's were getting debited 2 times every month. I have tried to complain several times through their customer care but no one answers the phones. They did not respond to emails or register posts. I had no other option but to close the bank account after giving intimation to Bajaj Finance as they were not taking any action. Finally on September 6, 2010 Bajaj Finance has aggreed to settle the outstanding dues. I have paid in full and received the confirmation letter for full and final settlement by their recovery department. They promised to remove my name from CIBIL as defaulter.
Till date i am maked as defaulter and i am denied loans from the finance companies due to this. I dont understand why should i be marked as defaulter for no fault of mine. This is a black mail technique used by these finance companies. CIBIL system is being misused by the finance companies like Bajaj Finance. I suggest that even finance companies should be given CIBIL scorings and penalized for their wrong doings.

I need help. Please suggest.

Regards
Nitin
[protected]@yahoo.com
[protected]

I the undersigned wish to draw your attention, that my brother Arijit Sen approached before you for availing loan facility & same was favourable acceded with. Under the said loan facility you have incorporated my name as guarantor under the said vehicle Reg.no. WB0-1Y/0179, wherein, I have not signed any documents with you as well as no agreemnt has been signed by me under the said vehicle.In thisregard you have incorporate my name in the CIBIL report, remarks put as 'WRITE OFF'.

Subsequently, I have approached before CIBIL for delist seek my name under the list of defaulter as guarantor. The CIBIL has put his remarks and provide the Request ID no.787521 & 819533 & same is pending at their end & CIBIL seek informaion from your end. Your early response in this matter is highly solicited.

Awaiting reply.

Regards
Surajiit Sen

Sir,

this is to inform you that on 04.08.2011 i put my resignation from my previous organization (Bajaj Finance Limited) and 16.08.2011 was my last working day but my zonal manager Mr. Anindya Basu did not release me in spite of 12 days notice period. I wanted to pay my rest 18 days salary to them but they did not agree even i informed them that if i have any pending issue so please let me know so that i can clear it but nobody replied on it. everything was communicated through mail. Already 4 months gone but still i did not get my settlement. My entire Travel and Local conveyance, PF amount are hold. Several times i followed up but not getting any result.

Providing you all the details, Request you to please help to solve the issue as earlier possible. If need any previous mail conversation please inform me.

Employee Name- Goutam Das
EMP No- 64192
Contact No- [protected]/[protected]
Mail Id- [protected]@yahoo.com

Company Name- Bajaj Finance Limited
HR Person Name- Mr. Sunil Gokhle
HR person Contact No- [protected]
Mail Id- [protected]@bajajauto.co.in