Bajaj Finance Complaints & Reviews

Hi,

I have applied for Bajaj Finance loan for Samsung 32’ LCD. My request has been approved on the day I visited the showroom (Swan Soni Appliances Pvt. Ltd. Near Nizampet X road, Kukatpally, Hyderabad). Before going to showroom I called up and enquired about the documents to be submitted at the time of availing loan. They have informed credit card copy (front side), Identity proof, Address proof and a cancelled cheque is required. I went to showroom with the required documents. After reaching the showroom all documents taken required forms has been filled and I have paid the down payment. Later Bajaj finance executive told me that address proof should be on your name. They have requested for another address proof. Since I am staying in a rented house obviously I will not have many address proof with that address. Some how, they guided me to bring Gas bill which is on my name and with current address. I went back to my place and bought the gas bill again they have objected that it is not recent. The bill I have submitted with the date 28-Dec-2010 submitted on 19-Feb-2011. Which is not even 2 moths prior. After all the conversation they have asked me to bring an HR letter confirming your address. After 2 days strike I called them in the afternoon and informed that I will come down to showroom for delivery with the HR letter, when I reach the showroom at 7.30 in the evening, by that time the executive is not available in the showroom. The showroom people made me to sit for more than 1 hour and call the B.Fin executive several times but his mobile is not reachable.

Conclusion:
o The B.Fin Executive is not at all proactive his presentation about the process is not au fait.
o He is failed to communicate correct requirements to the customers.
o He is making customers to roam around the showroom several times.
o He did not introduce himself as Bajaj Finance Executive.
o When he left the showroom early he did not inform the showroom people. They were searching and calling him on his mobile of no use.

Based on all these the Bajaj Finance Executive is Named Shiva (carrying mobile number: [protected]) is very irresponsible and not skilful enough to do that kind of responsible job.
He needs more training in attending Customers and explaining the schemes and their requirements.

my consumer durable loan no. 4040CD00117835. i have given ecs mendate to bajaj finance for 32 inch sony bravia lcd tv which i have taken from pai international on 6/12/2010. television cost 32900.
monthly emi is 3290 for 8 months
i have done down payment of 2 emi ie 6580
Loan - Details as on 24/02/2010 as per my loan account in their website
Agreement No.:4040CD00117835
Type Of Loan:CONSUMER DURABLE
Loan Status:Active
Status As On:24/02/2011
Repayment Frequency:Monthly
Loan Amount.:32,900.00
Disburse Amount:26,320.00
Repayment Mode:ECS
Gross Tenor In Months:10
Net Tenor In Months:8
Balance Tenor In Months:6
EMI Amount:3,290.00
EMI Start Date:05/01/2011
EMI End Date:05/08/2011


as per them emi start date was 05/01/2011 but no emi was deducted in January month and they called many times and told due to some technical error in their ecs processing they are unable to process ECS for first month and i have to pay first emi by cash and from next month they will process ECS deducation for EMI. they used to call at least 10 times a day and asking for cash apyment of first month emi because of error in their ecs processing.

next month on 09/02/2011 they deducted first emi of 3290. now also they are calling daily and asking to pay first month emi by cash and many times they are talking in very rude manner.
i am telling them every time that i have given authorisation to them for 8 ECS deductions in form of ECS mendate then how they can ask other mode of payment. and if they wand me to pay any emi by cash then first they have to close ecs and make it uniform to one mode of payment either cash or netbanking or whatever suitable to them they do not face any error

i want to know suppose one emi if i pay by cash then what about ecs mendate already i have given to them and how i can belive they will not deduct ecs for whatever i will pay by cash.

as i came to know from others consumers complaints that this is their way of cheating their customers first they will take cash of one or two emi by telling about some error in ecs processing then they will deduct all ecs also and then customer has to run for refund and they will never respond.

i hope you can understand how this fraudulent company is cheating their customers and i am requesting you to take action and stop their fraud game to more and more customers

Sir, I buy the Bajaj Discover 150 cc (self start) Motorcycles with Engin/Chasis No. MD2DSHZZZTPF35694 from the Surjeet Auto Agency, 4-5, Lajpat Nagar, Oppgist Apshara Cima, Raisen Road, Bhopal (M.P) on 17.10.2010. After 02 and 03 days there is problem in battery. Surjeet Auto Agency took back the Minda battery with No. 1N11289367 and assure that it may be replace from the Bajaj company within the week. After lapes of 03 months the battery is not replace by the Surjeet Auto Agency, 4-5, Lajpat Nagar, Oppgist Apshara Cima, Raisen Road, Bhopal (M.P), and Bajaj company also.I suffer to much. Sir pleas replace the battery as soon as possible and do needfull.

Dear Sir / Madam
I hv under signed lingabasappa, had taken loan on two wheel in yr bajaj finance my emi was due to i hv not in contry & in the year 2010 i hv come back & clear all out standing & taken NOC cirtificate from Bajaj loan But
My loan has cone to CIBIL complint after i hv clear your full amount also
CIBIL has not remove my Name So need your letter to send CIBIL to remove my name from the CIBIL

waiting reply
thanks
my proposal no[protected]
Vehican no-KA02-Eu-4324
ct [protected]
lingaraj.[protected]@indus-league.com

I am arindam das, dob 07071981, address- a19/11/1 subhash marg behala air port road kolkata 700060, PAN NO- AOGPD2198Q. I had a two wheeler loan with bajaj finance 18 months ago. My loan is closed and i got my noc also but they are not update my payment in cibil. All emis and other charges are cleared. Now i want to take auto loan but i am faceing big problem. So please some help about that matter and If possible tell bajaj finance to update my payment.

Dear Sir ,

I have been taken a PL from Bajaj Finance on dated 28/02/2009 . I receive Cheque on dated 02/03/2009 , Amounts Rs 46407 . Details given below :

Loan Account No. 4540PL00000167
REf 2563837
Loan amount Rs 50000
Interest Rate 21% Flat
EMI Rs 2542

I here by requesting to you , pl sullender my PL account . I will be abale to pay Lump Sump Amount which is OutStanding till date .

Pl give me Quation of OutStanding Amounts .

Regards

Ajir Bihari Dwivedi
M I G-73, Gautam Vihar Colony
Deopuri , Raipur,
Chhattisgarh Pin 492015
Mo. [protected] , [protected] , [protected]
Email : [protected]@yahoo.com , [protected]@gmail.com

Our Bajaj Discover DTS-Si have covered almost 27,000kms only in one year & two months. All the free & paid services up to now were done correctly. But now when i completed the latest service- so much thick white smoke is developing. The service centre ( JKB Bajaj, Aluva) have confirmed that its Piston & cylinder has to be changed. They are saying that the spare part (Piston & Cylinder) is not available in any of the service centres in kerala. So they have requested for the same to the Bajaj Office. But they are not sure of the delivery date of the same. They are hoping to recieve the same within one week.

It would be very helpful if, Bajaj Auto takes care of this issue.

Hoping for the best result,

Thanking You,

For Amity Projects (India) Pvt Ltd,

Balu PrasannaKumar
Project Engineer
[protected]

sir
my name is meka padegayya frm guntur dist(AP) .I HAVE TAKEN FINANCE FRM UR COMPANY and completly cleared the loan . i have not received finance clearing certificate .pls tell where we have to go to get the certificate .the details of the vehicle given below
VEHICLE NO: AP 07 AJ 9897(BAJAJ CT 100)

we r so many times given complaint at ur guntur branch ,but there is no responce from their side

my cell no [protected]

i had purchase 1 LCD (Samsung 40') on 1st january 2009, finance through your company please give the details of EMI, till date no information is received. please mail us the complete information at the following email address:
no loan no is given at the time of finance, first EMI of Rs. 2084 is started on 07/02/2009.
gt.[protected]@gmail.com

I have consumer goods loan from Bajaj Finance. I have got following sms yesterday.
"logon to www.bajajfinservlending.in and click on 'customer login' to view your loan a/c details online. User-id ( ) password ( )"

When I checked the website...ther is no Bajaj logo..website seems to be a fake & inteded with hacking purpose.

Any Bajaj Finance official can please clarify it this is real message of a spam.

Regards,
A.Rane

dear sir,

iam k.chandra shaker iam using new bajaj discovery,sir itaken new bajaj discovery on marathlli outer ring road 4months back my vichel reg no - KA53R 6522,CHASSIS NO-MD2DSPAZZTWD50525, ENGINE NO - JBMBTD11003, COLOUR - BLACK D B,BUT HE NOT GIVEN SERVICE BOOK AND TOOL KIT AND HE NOT DOING PROPER SERVICE ALSO PLZ TAKE SERRIOES TAKE ACTION,U R NOT TAKEN ACTION , I CAN TAKE ACTION LIGEL

FROM
K.CHANDRA SHAKER
[protected]
EMAIL - [protected]@YAHOO.COM

Hi All,
the customer support name is Sandesh, Ext: [protected].
4th floor, model industrial estate, near virwani ind. estate, off western express highway, goregaon (east)Mumbai-400063.
as i clear my loan on 15th nov-10 (loan #4050CD[protected], as i cancel my insurence that time he said i have to pay all money. after that he said i will get back my refund amount of insurence, till that day he never attend my call & never answer when we got my refund? plz help me out of that problem.
I never expecting this from bajaj fin servise.
im waiting for response. plz reply me on my mail id: kunal.[protected]@renjewellery.com.

Plz take necessery action against Sandesh
Thanks,
Regards,
Kunal

Sir,

I took a vehicle loan for Bajaj pulsar 150cc from Bajaj auto finance ltd,edapally,ernakulam,kerala.
Loan No:L2WCOC 00028205. I Accepted there conditions including ecs payment. I gave my HDFC cheque leaf for my ecs payment. After one month my job is lost and my account changed to axis bank.The hdfc account got cancelled bacause of salary account rule.

After that i requested several times to bajaj finance for my ECS account change.They are not ready to change my ecs because of some outstanding in my account.Sir is it a reason for changing my ecs account?1 year 2 months payment left for me,out of 1 year 10 month payment there is only 1 payment is pending for me.

They put lot of late payment fees and cheque bounce charges in my account. Rs 15000+ is charged against my account. And they are not ready to collect my payment before due date,after bouncing my cheque they will send some agencies and tortured me.

Sir, Is it possible to change my ecs,i am ready to pay one payment by cash after changing my ecs account. Kindly do the need full as early as possible

thanks and regards

Sreeraj.V
[protected]

hi,all... i have taken a 2wheel loan from bfl and have paid 23 checks till now according to the proof i have..they have only 22 payments recvd whenever i call..tey say send an email with the proof..i did it 8 times but issue not resolved..please tell me how i can handle this or should i go legal.. i have been charged 25oo rs in fees when it was not my fault...pls help me..my email id is [protected]@yahoo.co.in please email me

I have taken two wheeler loan from M/s.Bajaj Finance against Proposal No.[protected] and that time my R.C. book was taken by them.



I have already paid your total amount of loan.



I have made 2 request regarding returning my R.C. Book wide docket no. A0818773 Dated: 17.11.2010 & A0855470 Dated: 01.12.2010. But till date I can’t hear from them regarding this issue.

Hello,

My name is Amar Sarkar, I was purchase a Discover 100CC bike on 15th aug’2010 through Bajaj auto loan, and to installment already paid through my ECS, however still I have not received any loan related docs and any user id for check details and status. Many times I was contact with there help line[protected] and this numbers was always is busy.

MY Loan number-L2WKOL[protected] which is received every month through SMS for deduction money)

This is for your information I was purchased a TV from same Bajaj Finance Ltd, I have used the same online facility. And this Loan No—4100CD00055207.

Please explain me how it is possible, where the loan was getting from the same company.

Regards
Amar Sarkar
[protected]

I was shocked when I applied for a lone in last weak so that I am in the Black List ( sebel Defaulter) for the case Right off on my lone no:44987414, which is already closed and they are given NOC 13th FEB, But they are not informed or called. So it is very much shame for me,since I am dealing with the bank for Last 6 years.


Noushad pary
[protected]

my emi is finished. but they ask continue the emi. my ac. no.4030CD00022122. my mobile no.[protected]. i finished the emi. my email is [protected]@ymail.com

Pesonal loan A/c no : 4180PL00027762
Name :- Mittalkumar panchal
BOD : - 5-7-81

I was taken personal loan from Bajaj finance. But till data i don't know getting any statement / how much my balance loan amount (with interest / without interest).and after getting the personal loan no one person/ representative contact me. i have huge try for getting contact details but i am fails.

so , please do needful

Regards,
Mittalkumar panchal

Dear Sir/Madam,



Around a month back I applied for a Car loan and the co. where I have applied for the same said that I am a defaulter of Rs.1250/- but from which company was unknown. So I checked all my loan details and found that I had a default of Rs.1250/- in Bajaj. Need to narrate the following: ----



1. I have applied for a loan on 18.01.2006 of Rs.15000/- whose EMI was suppose to be Rs.1250/- p.m.

2. I went to your office and cleared by dues on 10.11.2010 and took an NOC and Receipt for the same

3. Scanned copy of the same is attached along herewith.

4. I was told by your respected employees that after paying the amount the CIBIL will not show the “WRITTEN OFF”

5. Unfortunately it is still showing the same which I came to know when I have applied for a Home Loan.

6. Just to bring to your kind notice that you have given me 2 other loans also in between 2009-10 which are clear and I have the NOC for the same.

Request you to remove the “ Written off” from the CIBIL so that I could be facilitated by Home loan now.



Thanks & Regds

Govind Sahu