Bajaj Finance Complaints & Reviews

Hi,

Yesterday, i have noticed that rs.168/ has been debited several time without any authorization from my icici bank saving account.

I am shocked to see this, please reverse and credit it back to my bank account.

Please let me know why and by whose authorization have you debited this amount.

I have nothing pending with bajaj finserv. I don't have any loans with you.

I expect the amount to be credited to icici bank account immediately with proper explanation from your end.

Transaction detail is shared below:

Transaction date: 2018/12/21
Transaction amount: 168, 472, 471, 413rupees
Transaction type: debited
Transaction description: paid to tpcf bajaj finance

Waiting your earliest and positive response.

Name of the account: kattumuri suresh
Bank icici bank
Branch film nagar hyderabad
Ph no [protected]
Email sureshk. [protected]@gmail.com

I bought Asus Zenphone Max Pro M1 from Flipcart on EMI which was delivered on Thu, Aug 9th '18. (please note I bought only one mobile.)

The issue is that I am being charged two EMI every month for this mobile and so 12 emi has been deducted till yet it should be 6.

I tried reaching you on customer care number but no luck, then I visited your city office Two times here at Indore. They told me that Flipkart generated Two loans, but when I spoke to them they clears that no issue from their end. I have spoke with flipkart three times about this.

My emi is 2176/month, it should be total rs.13002, But It was deducted extra 13002 rs. from my account.

Please take a look on the attachments, and resolve the issue asap.
It has been 6 months and there is no solution from your end.

Bajaj finance executive call me many times, they are looking for a particular person. I corrected them in many occasions that this is not the number of the person they are looking for, still they tell me that they have this data and they want to talk to that particular person. Even they ask me questions like, who was using my number earlier. This is unacceptable to get these unwanted calls and get harrassed even after correcting them.

I have my ac emi being paid via your card. Due to some issues i had to close my bank account attached to bajaj emi card for the emi deduction, hence i have visited your branch and submitted my new bank details in november in the 1st half of the month. I also paid in cash and in advance for december because i was informed that it will take some time for the process to attach the new bank account in your system. I had even called your helpline number couple of times in december end to confirm which bank account is registered with you, i was confirmed by your staff that the new bank account has been added. But in january the money did not get deducted from the new account. Inspite of me being consious on my part by calling your customer care to confirm about the bank account number registered with you and making an advanced cash payment for december, you people could not do your job properly for which you are charging me an interest, which i do not think i am obliged to pay. Also i am receiving calls every other day from your untrained staff to make this extra payment, when ever i ask them for a solution for this problem they jus cut the call. Also your representatives have no etiquettes to talk and the background noise is more audible than the person is trying to make the conversation. Really upset with this service. Please do something about this.

I have been charged 3099/- as cpp variant which was never informed or i am aware of.

I dont want any cpp variant cover or never i was informed about this.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Loan account 404pht[protected]

My home loan advance rupees after loan refundlebal rupees 3 months your service provider 1 day 2 day help me Surendranagar bjaj finance number
5 complaints but no response your bjaj financer ur response ur company Surendranagar office it home loan ur company officers number
5 milanbhai [protected] my user ID 73040632 my contact number [protected]

Inspite of cleared all there dues properly they write on my cibil report, settled.
Due to which while i am applying for loan every time i got headache.
Inspite of several complaints to them they not responding.
Please take urgent action.
Both the report attached.
I have cleared their loan completely
Please contact
[protected]
Dr abhishek agrawal
For loan account number
[protected]
Bike number
Up15y 7948

My mobile number is [protected] and i get company calls daily more than 7 calls and it is very incomfortable for business workers so please don't call us. And it is very irritating to hear calls from you in our business working times so please don't call us and when we block any number we are getting calls from other numbers its like you are forcing us to swiych of our mobiles so please take this note and kindly solbe our problem

Hi

This is rajesh, actually i bought a mobile
Phone with bajaj finserv. Yesterday i got a mail
Regarding mobile insurance. My bajaj insurance is of 2169 rupess but yesterday extra amount was deducted from my bank account of 2556 rupees. I want to stop the mobile insurance service. Will you help me.. Please help me, can you cancel the mobile insurance

I am bajaj finserv customer having subjected card.

Actual limit of card is rs. 50000 but due to low cibil score it has been reduced on rs. 20000/-

I had personal loan from bajaj which is closed by me without any default.

I last month i received massage that my card is active.

But today i try to purchase my mobile that time i received massage that my card is blocked due to lo cibil.

I want reason why my card has been blocked without informing me by a single massage?.

And more unprofessional thing is that i never able to touch customer care on[protected] & [protected].

Why this numbers kept in service by you & same has been displayed on websites?.

If my card has been activated in last month then i want to know actual cibil status, because there is no any default done by me in any loans or credit cards.

Treat this mail as an urgent i want to escalate this at higher level.

If i didn’t received justified revert from you then i will proceed with consumer forum for the same.

Bajaj team not able to provide justified reason after multiple followups.

Hope i received better feedback from your side.

Kind regards.
Mayur shivnekar

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Confirmation of your application
Finance
Bajan finance ltd. 10/11/18 at 6:54 pm
To
[protected]@yahoo.co.in
Message body
Dear, mangesh bodakhe

Greetings from bajaj finserv!

Your application #mb75301 has been approved. Your sanction amount rs.1100000
Emi details: tenure 10yrs
Yearly emi: rs.110000
Your investment amount rs.110000.

Kindly co-operate with sales officer.

This is a system generated mail. Please do not reply to this mail

Dec 27 i applied for senior citizen fd for rs. 1l. Not processed till yesterday. Called their customer service number 100 times... Never goes thro... The one time it went thro' the customer service agent asked me to google their customer service number. So lax!
So wrote an email asking them to cancel/withdraw the application for fd. I also wrote to my bank and put a stop cheque payment to bajaj finserv immediately.
I applied for fd with mahindra financial and all it took is 15minutes to apply.

I have purchased LG LED TV 43" through Bajaj Finance and all the EMIs. Now the company has been demanded Rs 117/- on account of annual charge of EMI card and the same has been deducted from my bank account on 21 Dec 2018 (SMS attached). Which is totally wrong deduction as neither I have received any EMI Card and nor applied for further loan except for LED TV which has already been repaid to the company. In view of the above, It is requested to refund the above amount and block my EMI card forthwith.

Dear Concern,

This is very sad that there is no ethics of talking to a customer when we get a call from Bajaj Office ..
I have been harassed to the core, whenever I get a call from you guys . I am also not sure if the calls are from your company because they speak with accent and with poor communication skills.

The reason of writing to you is that I have been charged twice. First I made a payment of my EMI on 3rd of January (screenshot attached).
Again it got deducted yesterday. (check the above attachment).
When your website has an option to make a payment from Paytm and has been done long back...
I have been getting calls from multiple numbers and asking to make payments everyday and initially keep me on hold for 30 sec...and no response . Last Sunday I gave them the transaction id also and from Sunday they take the details and said that will call back to confirm the status.
There is no response from there end ...They call from personal number when you call on the number s there is no response ...And they call on Sundays working hours and when you pik up the call there is no response atleast for 30-40secs...

[protected]
[protected]
[protected]
[protected]
[protected]
[protected].

When my payment is successful...why there is deduction again???.

If I dont get a immediate response ...I will be writing to the next level.

And your agents asks us not to pay through Paytm . Then why you have activated the option..

Atleast should know how to speak to a customer .

Regards,
Sonali Preetam
[protected]

I remya took a personal loan from bajaj finance and this month the cheque was bounced. Today the tvm executive called and shouted in a way that he owns the whole bajaj fin. So please train your employees how to treat their clients. I am very dissatisfied with their dealings. You can reach me at [protected]. The executives should behave properly. We took loan doesn't mean that anyone can shout and say what he wants to say. This shouldn't be allowed. So please look into the matter. I hope you will reply asap.

I have transferred my home loan from hdfc to bajaj finance and i had terrible procedure and i had lost unwanted amount because of very poor sales procedure.

My query here is that sales guy never said that insurance will be charged for home loan and after all successful transfer from hdfc to bajaj fin, i have seen in portal that i have been charged for 100000 rs of insurance and for the same i have been debited monthly emi which i never wanted at all. I made a complain in first place on dec14 2018, but till date there is no proper response at all.

I'm y. Durgarao. I bought washing machine from bjajaj finance ltd (Sonovision). I want to pay money in installments but they didn't noted my account number correctly nd they blamed me that i didn't paid installments. Last i paid total amount. This time onwards i'll not buy anything from ur finance. I had a great experience with ur services. So many people are getting trouble in this way...in andhra pradesh, west godavari, bhimavaram.
So plzzz make sure that first they have to be listen to that customer words. They have to take care about that. Nd again i'll not buy anything

Hi Bajaj Finance,

I am getting frequent calls from Bajaj finance agents for personal loans or any marketing products, which I don't want at all.

I have asked them to remove my number from your list and unregister me from your company's marketing calls.

Can you remove my number from these calls from your company contact detail side?
Mobile - [protected]

Please stop doing these calls to me.

Thanks
Amit Samniwala

Dear sir,
I want to close my od loan account 4l6hfb84037405 in name of j m craft (Patna).
At the time of loan disbursement they not tell me about processing fee of rs.16500. And rate of interest also @19.50%. When i recived the amount in my account that after its come to my knowledge that above mention amount should me pay me. And you employee threat me that i never got the loan from any bank. I save a conversation recording between me and your employee.
When i visit the office of patna branch for close my account the are saying that
I have to pay 4% rs. 705500 of loan amount. Its means 16500+ 28000=44500/=. I am not use a single paisia of your amount of rs.688965/=.
Now its humble request to please web off my 4% closing amount.
Your employee whom i took this loan ranjeet kumar (Sales manager)
His boos ramesh jha whom i request for web off my 4% closing amount.
And prushottam is the witness of all conversation regarding threat giving by ranjit kumar.

And one thing also to request you
My loan account number: 4l6hfb84037405 in the name of: j m craft. I received mail form bajajsmesupport and they given me link and account detail for payment and when i done payment rs.16500/- on dated 13/09/2018 and after payment your executive said that you done payment in wrong account, so i request you to please resolve my payment issue and find the attachment of account statement of payment.

This is to inform you that recently i purchase mobile of rs.13000 from my bajaj finserv emi card.1st month emi was deducted correctly.. And suddenly 2nd month they have deducted extra 380. When i enquired in bajaj officethey told insurance of rs.2000 was activated against mobile.. For which i never gave confirmation.. Neither iam aware of it.. It was activated without my knowledge and never i have received any info abt this insurance. Now i told them to cancel it and went 5 times to bajaj office they r telling freelook period is over and cannot be cancelled and harrasing me unecessarily to pay for insurance of rs.2000 for rs.13000 mobile. I will not pay any insured amount because i m not interested to take this insurance. Kindly request you to cancel my insurance as soon as possible and send me the confirmation of cancellation of insurance immediately. Neither i have given any telephonic confirmation and neither while booking the mobile for activation of any insurance.. This was all done without my knowledge.
Regard
Dimple
Loan number - 403mpd93465286