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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 68

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R
Ranjith Kumar Kandukuri
Feb 10, 2021
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I paid monthly emis but cmp auto debit 301/-rs from my bank.
I have two active loans1)online purchase2)life style.
I have sufficient balance in my account at the time of emi debit date, they are also fined me bounce charges I submitted bank statement also they are responding.
Bajaj Finserv customer support has been notified about the posted complaint.
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    rajacrp1
    Feb 9, 2021
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    Hi bajaj,

    How are you, are you and your family is, ok? How is going the business. I heard lot of complaints that you are deducting money from customers without proof in the name of NACH_AD_RTG_CHRG_BAJAJFIN. which is cutting innocent customers hard earned money and transferring to your fraud company. Customers money is not to enjoy and put in your purse for personal sets.

    As per complaints you are only bothered about your EMI and not at all interested in solving customers problems. How do you think the customers will loose their money without any clear information.

    Here one more thing, I am also one of the customer grieving this situation there is no help from your part. Clear my problems i clear your money. My account deducted same charges, i want refund the money with interest Rs.3000/- approx from 2019 DEC.

    ICICI bank also involved in this fraud activities.

    Thanks,
    [protected],
    [protected]@gmail.com
    Bajaj Finserv customer support has been notified about the posted complaint.
    Feb 09, 2021
    Updated by rajacrp1
    HI ICICI bank,
    I wish to join this you also here.

    Thanks
    Feb 10, 2021
    Updated by rajacrp1
    Hi bajaj,
    there is no resolution there, only message as it resolved. No mail or no call nothing from them. Can you please anyone help on this this Bajaj cheating 100's of costumers if we ask the reason of deducting, scolding very bady. i have all the records the way how they behave with me. I need immediate action for this.
    We have 73 people of whatsapp group all are having proofs. Need immediate action on this.
    Thanks.
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      A
      Aravind Ramani
      from Guntur, Andhra Pradesh
      Feb 9, 2021
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      Address: vijayawada,AP

      I have purchased a A.C in Vijayawada, AP in the month of Nov, 2020 and A.C Loan Account Number is 4090CDGJ365076. Actual EMI is Rs.3, 650/- but this month Rs4448/- has been deducted. Excess amount of Rs 798/-. Then I verified a cpp tele binding was activated for my account without my authorization.
      The cpp tele binding, Loan Account Number is 409CTBGO606245. I want to cancel that insurance which is activated.
      Excess amount of Rs 798/- may be credited my account. Please resolve the issue as soon as possible.
      By
      R.Aravind
      Mobile no.[protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dear Customer,

      We wish to inform you that your CPP membership AC3576226 has already been cancelled on Feb 19’21 on the request received from Bajaj Finance.

      Regards
      CPP Team
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        I
        Ishu1613
        Feb 9, 2021
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        Address: West Saidapet

        Dear all, kindly resolve my complaint that on I paid my 11th emi on 2nd February 2021 my emi against personal loan has been deducted Rs.1740 and again yesterday that is 8th February 2021 again Rs.1730 has been deducted in my IDFC bank account.Name ishwarya Loan account no 403GPLFU868124.
        Pls refund my money back..
        +2 photos
        Bajaj Finserv customer support has been notified about the posted complaint.
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          A
          Aravind Ramani
          from Guntur, Andhra Pradesh
          Feb 8, 2021
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          Address: R.Aravind, Flat No.403, Padmavathi nilayam,Donka Road,Patamata, Vijayawada,Andhra Pradesh

          I have recently purchased a A.C in the month of Nov, 2020 and a cpp tele binding was activated for my account without my authorization.
          The cpp telebinding, loan account no is:-409CTBGO606245.
          The details of the A.C loan are mentioned below

          I want to cancel that insurance which is activated. My AC Loan Account Number is 4090CDGJ365076. This month Rs.4448/- has been deducted instead of Rs.3, 650/-. Excess amount Rs.798/- may be credited to my Account.
          Please resolve the issue as soon as possible.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            D
            Denniz Shetty
            from Borivli, Maharashtra
            Feb 8, 2021
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            Address: Goregaon East

            I Just purchased a Washing machine on Dec My first Emi got deducted with processing fees And From 2nd Emi that's from February It's was Actual amount deduction as I guessed But later after 4Day the Company Has Deducted an amount of 118 without my consent Without my acknowledgement.When I'm trying to connect to The customer I'm unable to get connected.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              S
              Selva_theindian
              from Chennai, Tamil Nadu
              Feb 7, 2021
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              Card Number [[protected]]

              I am not using for this card for last few year and I am sure that I will use this card in future anymore. So I would like to cancel this card to avoid annual charges. It is very difficult to get the procedure to cancellation process on bajaj finserv website. Also there is no customer support available for that. I raised request via Experia portal as well but I received very poor answer to my request which not related to my query. Request Reference Number is :SR48949573.

              So Please cancel my Bajaj Finserv EMI card without any delay.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                N
                Naveen Mahenderkar
                from Hyderabad, Telangana
                Feb 6, 2021
                Feb 28, 2023
                This thread was updated on Feb 28, 2023
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                Address: Asif nagar

                LSF INSURANCE TELE BINDING -

                Loan Account Number:
                400LFTGO309495

                Total Loan Amount:
                Rs. 1, 499

                EMI Amount:
                Rs. 750

                Principal Outstanding:
                Rs. 749

                Total Amount Repaid:
                Rs. 750

                I dont need this insurance -
                Please refund my amount Bajaj Finance.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Even we had same problem, no response from customer care
                This is unnecessary I didn't bought this but the emi is coming

                LSF INSURANCE TELE BINDING - Refund needed - Amount has been without my permission - Comment #4090970 - Image #0
                LSF INSURANCE TELE BINDING - Refund needed - Amount has been without my permission - Comment #4090970 - Image #1
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                  T
                  The Media
                  from Sojītra, Gujarat
                  Feb 6, 2021
                  Resolved
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                  Resolved

                  Address: Madava JASDAN dis rajkot gujarat

                  Sir...
                  Mere id me ye loan credit ho gya h..
                  Please ise cancel kr dijye..
                  Details
                  Loan Type: CPP LIV ASSIST IN ECOM TB RURAL
                  Account: 5K1RLAGE504039
                  Disbursed Date:[protected]
                  Principal Amount: 2999

                  Sir please ise cancel kr dijye...
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Customer,

                  We wish to inform you that your CPP membership IL1241141 has already been cancelled on Feb 23’21 on the request received from Bajaj Finance.

                  Regards
                  CPP Team
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                    R
                    radhikamuru
                    from Coimbatore, Tamil Nadu
                    Feb 4, 2021
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                    Address: MAHA LAKSHMI NAGAR 15 VELAMPALAYAM TIRUPUR

                    Please note i do know how the ecom cpp telebinding loan is activated in my name i didnt give any approvals to bajai finserve to activate ...bajai finserve is cheated me and it huge problem for me kindly take a action against bajai finserve and need tocancel the loan and refund my amount .
                    LOAN NO :555ETBGN949634
                    MY NAME : M RADHIKA
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Customer,

                    We wish to inform you that your CPP membership IM6497299 has already been cancelled on Feb 16’21 as per request received from BFL

                    Regards
                    CPP Team
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                      S
                      sreenathrj
                      Feb 4, 2021
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                      I have purchased a Smart mobile on EMI from Bajaj Finserv (Loan Account Number: 60SDPFGN704121), my EMI Details are given below

                      DIGITAL PRODUCT FINANCE (L A N: 60SDPFGN704121)

                      Total Loan Amount: Rs. 14, 499.00
                      EMI Amount: Rs. 1, 209.00

                      DIGITAL FONE SAFE (L A N: 60SDFSGN704990)

                      Total Loan Amount : Rs. 1, 924.00
                      EMI Amount : Rs. 241.00

                      Total EMI Amount : Rs. 1, 450.00

                      Now I got message from Bajaj Finserv, that i have to pay the EMI amount of Rs.1, 725.00, then I find out the Digital CPP Telebinding Loan is activated without my permission, so I have to pay the extra amount of Rs 275.00. This is clearly cheating.

                      DIGITAL CPP TELEBINDING (L A N: 60SDTBGP426940)

                      Total Loan Amount:Rs. 1, 924.00
                      EMI Amount:Rs. 275.00
                      Kindly check the attached file.

                      So kindly cancel the DIGITAL CPP TELEBINDING (L A N: 60SDTBGP426940) as soon as possible.
                      +1 photos
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Dear Customer,

                      Request you to connect with Bajaj Finance for membership cancellation request.

                      Regards
                      CPP Team
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                        T
                        Thirugnanam_udt
                        Feb 4, 2021
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                        Address: udumalpet

                        Hello,

                        Customer ID 14748091
                        Name THIRUGNANAM N
                        Registered Mobile Number 99XXXXXX19
                        Registered Email ID
                        I have taken consumer loan Rs.36900 from bajaj on 29.01.2020 and
                        I got email confirmation from Bajaj about the Loan details, it shows Rs.3355/PM EMI for 9 months, it comes around Rs.30195 and Down Payment Rs.8800 - the total amount needed to pay for Bajaj Rs.38995. so I need to pay an extra amount of Rs.2005.
                        Advance EMI amount paid Rs.8800 but here it shows Rs.6710 only.

                        Also you have mentioned the Insurance amount Rs.163, but I didn't asked insurance for this purchase. I also Informed to your representative not to add insurance at the time of loan disbursement
                        then why you are added insurance amount and Credit Report fee? what is the use of credit report ?

                        why you are deducted this type of amount without knowing customer, If you are doing like this.

                        Bajaj always cheating customer and looting money from customer. what kind of business is this?
                        customers please be aware of this kind of cheaters for consumer loan.

                        Thanks,
                        Thirugnanam
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          S.Jahan
                          from Bhubaneshwar, Odisha
                          Feb 3, 2021
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                          Bajaj Finserv has activated LSF insurance teke binding for my account and I wish to deactivate the same.
                          LAN - 410LFTGN804467

                          This is ridiculous and not acceptable.
                          +1 photos
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            S
                            Shankara Mariyappa
                            Feb 2, 2021
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                            For the month of Jan 2021 amount 1570 and in Feb 2021 amount 1299 in my bank account Unauthorised ECS debt got deducted. The issue was raised last month itself but till now no resolution. customer Id 17298457. Kindly refund the amount ASAP.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              B
                              bistan
                              Feb 2, 2021
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                              I have recently purchased a laptop and a cpp telebinding was activated without my authorisation.
                              The cpp telebinding, loan account no : 415ETBGR302155.
                              The loan account no for laptop : 415ECFGP989539.
                              I request to deactivate the ecom cpp telebinding before my installment date.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dear Customer,

                              Request you to connect with Bajaj Finance for membership cancellation request.

                              Regards
                              CPP Team
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                                A
                                Amudhan shiva
                                Feb 2, 2021
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                                I brought mobile phone on flipkart via Bajaj emj card. Now they intentionally put extended warranty loan named 'Ecom CPP telebinding' which costs 1924 rupees. I didn't signup for this and i didn't receive any intimation message or email or call regarding this. This is totally done without my consent and i didn't know about this. Now in email response they say the 'free look period of 15 days is over'. How do i cancel this within 15 days of purchase if i had no idea of this at all. Loan number 6J4ETRGO634829, please take necessary action
                                +1 photos
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
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                                  A
                                  Ash.m
                                  from Ernakulam, Kerala
                                  Feb 1, 2021
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                                  I have purchased a mobile, loan id: LAN 449ECFG0666823. But ecom cpp telebinding has activated, id : LAN 449ETBGP985725. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
                                  Please resolve the complaint before february 2. Because the above mentioned date is emi date.
                                  I hope that you will satisfy me
                                  +2 photos
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We wish to inform you that your CPP membership IAA932085 has already been cancelled on Feb 5’21 as per request received from BFL

                                  Regards
                                  CPP Team
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                                    S
                                    shanthi shan
                                    from Thiruvananthapuram, Kerala
                                    Feb 1, 2021
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                                    I order Samsung washing meaching in Bajaj finance marketing app but now due to some reason I want to cancel the order am trying from 1 week
                                    ORDER NO : [protected]

                                    Hi SHANTHAKUMARI,
                                    Your order [protected] for Samsung 6.2 Kg Fully Automatic Top Load Washing Machine Silver Black (WA62M4100HV/TL) has been placed and will be confirmed shortly by the dealer.
                                    Offers Applied:
                                    -Cashback : Rs.0
                                    -Instant discount : Rs.0
                                    -Free NA worth : Rs.0.
                                    Your exchange offer value is 0. You will receive this amount in your bank account at the time of pickup of the exchange product.
                                    Track your order and get loan details here http://bit.ly/2EFMDNE .

                                    For any queries, please write to us at [protected]@bajajfinserv.in
                                    Bajaj Finserv Direct EMI Store
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Feb 01, 2021
                                    Updated by shanthi shan
                                    As soon as possible cancel my order
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                                      R
                                      raghubir2437
                                      from Delhi, Delhi
                                      Jan 31, 2021
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                                      Address: House No 1164, Sector-7, U.E,Kurukshetra,Haryana Mob no 8527979164

                                      With due respect I would like to submit that the undersigned is working in Ministry of Defence as Director (JAG/NFSG) and posted at Pune.
                                      That my son Avinash has taken financial assistance from M/s Bajaj Finance Ltd located at sector 17 Kurukshetra. He is paying EMI regularly and last payment made on 02/01/2021(Statement Enclosed)
                                      That Mr Kamal recovery Manager (Mob No [protected]) is harassing him and asking to pay forcefully without any reason.
                                      On 31 Jan 21 he sent three people to my house at about 3 PM. They started shouting using unparliamentary language and misbehaved with my wife. This type of Gundagardi has defamed me in the society and also against the RBI guidelines. Thus my family has been threatened by them without any fault.(CCTV footage also enclosed)
                                      I therefore request you to safeguard and investigate the matter to stop such nuisance and take drastic action against the culprit immediately.
                                      An immediate action will be highly appreciated
                                      Raghubir Singh
                                      m [protected]
                                      +1 photos
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Jan 31, 2021
                                      Updated by raghubir2437
                                      CCTV footage are enclosed in link given below

                                      https://photos.app.goo.gl/yCT98Xa1j8RFoy3o7
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                                        vaishali bhadani
                                        from Vasai-Virar, Maharashtra
                                        Jan 29, 2021
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                                        Address: Mumbai

                                        Respected sir,
                                        My loan account number is 57HFPEE124110 and 577HFPFV474500

                                        I have been writing emails to your team since last six months regarding the reason of block of limits.

                                        Because I have never defaulted in your EMIs nor my CIBIL is bad or adversely affected then why my limit is blocked.

                                        Moreover How can you reduce the limit without intimating us??.

                                        Further I have paid your AMC for the full year in advance for both the OD.

                                        If I can not have available the flexi od balance for any particular month then what is the use of Annual maintenance charges payment.

                                        If loan amount is blocked then I should also be refunded the proportionate processing fees collected by you at the time of disbursement.

                                        If you people will behave like these in totally unprofessional and unethical manner then I would never ever deal with Bajaj finserv.Me and My husband were your customer since last five years without any default in your payments. and this time its worst experience i have faced.

                                        There are many other finance companies who give loan at very lower rate than you offered.

                                        Moreover I do not want to use your fund anymore. If you can freeze the limit it's better to close the loan account. because it is of no use to keep it open without use.

                                        I kindly request you to close the both accounts and do the needful at the earliest.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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