Bajaj Finserv Complaints & Reviews

Company Name - Bajaj Finserv

First of all, this company has issued some EMI Network card on my name and credentials to some unknown miscreant without any information to me, i dont know since when this fraud has been committed.

But surprisingly today i have received an SMS from this company that i have to pay a non usage annual fee of this card to the company.

Please take appropriate actions against this unlawful act being done by the company so that nobody else falls prey to their over smart and money extracting business practices.

I have dropped multiple complaints and emails to them regarding this but nobody has cared to contact me back till date on my given email id or mobile number to address and resolve this issue and complaint which itself certifies and proves the fraudulent intentional corrupt practices that has been followed by this company.

Without my consent or permission, bajaj finserv added Ecom CPP telebinding loan to my bajaj finserv card, I have been contacting them to cancel this but i am not getting any help, please help me with its cancelation

Ecom CPP Telebinding automatically activated in my account. please cancel that loan. Contact me- [protected]

I have completed my bajaj finserv loan in the month of october. ECS debited twice on 29/12/20.
Resolve
My mobile no. [protected]

R Shield Insurance has been activated on 09/09/2020 without my permission. I asked branch to close it on 12/09/2020 but it is not closed yet. I write several emails to customer care ([protected]@rblbank.com, [protected]@rblbank.com, [protected]@rblbank.com, [protected]@rblbank.com) but no solution yet.

Current Ref No. 24298713, 24298723, 24299007

Old Ref. No.21929901, 22156833, 22504132, 22815553, 22245434, 22245435, 22245452, 23389847, 23389856, 23389863, 23436511, 23436517,[protected]

An amount of Rs 117 has been debited from my HDFC bank account on 18th Dec 2020 without my knowledge or consent for no reason and even i have not received any intimation nor message on such deduction from the company.
I have not taken any loan or any card from Bajaj.
I was only associated with Bajaj finserv approx 4 to 5 years back for purchasing a TV which has be paid and closed and after that i have not associated with Bajaj Finserv for anything.

Please take care of the necessary steps for revert/refund my amount .

My mail id is suraj.[protected]@gmail.com.

Thanks
Suraj

I don't want digital fonesafe insurance then why you give me automatically DFS insurance. I want cancel insurance

I have taken a personal loan of 2Lakh (Loan No: LAN - 429PPLFX190392) from Bajaj Finserv on March 2020. And due to unexpected lockdown, my plan for my business was stuck. And my investment is a loss.

I missed my 1st due itself for April 2, 2020 and upcoming dues upto August 2020. And I availed moratorium for these months, but the option to avail for the moratorium is opened on Bajaj Finserv Portal only after April 2, 2020, which is my due date in the first stage moratorium (it was up to “June 2020”). On the second stage of moratorium from “May 2020” to “August 2020”, but the option shows on Bajaj Portal was “Jul 2020” and “Aug 2020” only. They applied penalty fees for 2 months and I don’t know what are the months from April 2020 to August 2020.

On September 2, 2020 the due amount was passed from my bank a/c of Rs.6, 903/-. And the next month October 2, 2020 I have maintained enough balance above Rs.7000/- on my bank a/c but the due amount passing was failed on 3rd October. And on the next day I had an emergency and I spent the due amount for that. Next few days, I have received call from local collection executive (mob: 9655xx8x87) and he informed me that my due is pending and need to pay Rs.6903/- and i tell him i have maintained enough balance but it was not passed through a/c. He asked me which date you deposit amount in a/c and I told him on 2nd October morning after 9 AM my a/c was credited. But he told me, he can claim that penalty amount only I should have enough balance before 12 AM, 2nd October 2020. And I was convinced and I tell him a date (may be 17th October 2020 i guess) and on that day I will pay. But on that day I haven’t pay the amount, next day the collection executive came to my home with another person (maybe supervisor I guess) (mob: 979x2759x2) and I was at workplace. I told him I will come to Bajaj office at Erode.

I intended to visit them and want to clarify the due amount because in one previous days i received a sms in the name of Bajaj Finserv stating that my due amount was Rs.8059. Also I want to explain my situation and my ability to pay the amount on end of that week.

When I reached Bajaj Office, I called the executive (mob: 9655xx8x87) and he informed me to meet manager. Then I met with Personal loan manager Mr.Bharathi and I asked about due amount which I received a sms stating Rs.8059 for the month October 2, 2020 in the name of Bajai Finserv. He was also puzzled and checked my account from his side and informed, “yes, Rs.8059 is your due amount”. And I asked “why I am still seeing Rs.6903 as due amount on bajaj customer portal, and he said that it was the first emi amount showing on front and the actual due amount is Rs.8059/-. But before i asked for it to clarify, they demand me to pay Rs.6903/- only. At that time only, they said my due was Rs.8059 and I got clarification. And immediately they Mr.Bharathi & the other person (979x2759x2) demand the due amount of Rs.8059 to pay on that day itself. But i haven’t enough amount to pay. So I asked some more days to pay the amount and exactly on Saturday 24th Oct 2020. But their tone of language and behaviour is not as I expected. They compel me to arrange the amount immediately. They used to attack me personally in words. This type of approach I haven’t faced before and I was nervous. But they again and again point it out loudly that “you only said that you pay it on date and we need it today. We have no option, you should pay!. If you cannot pay it, then why u borrow the loan.” And I don’t know what to say; And again I gain strength and I said I can only pay on this weekend Saturday 24th October and I tend to come out of office. But the person (mob: 979x2759x2) called to collection executive (mob: 9655xx8x87) and give the phone to me to speak with him. I explained what will be able myself and he also point out the failure of my promising timelines during his followup. And during this conversation the other person (mob: 979x2759x2) took his phone back from me and cut it off. And I intend to come out and he is walking along with the way to me and talking again and again that I should pay it today itself. And I replying him I can pay only on Saturday and I come out. As I said, on 24th October the collection executive (mob: 9655xx8x87) called me and he collected the due amount with another person (mob:979x2759x2). And the receipt no is M53460318.

Also, I missed on the next month, November 2, 2020 and this time I can arrange the amount as on mentioned date 21st November 2020 and the receipt no is M55027847.

And this month December 2, 2020 also missed. And the collection executive (mob: 9655xx8x87) called me around 13-15th of December and I mentioned him I will pay the due amount on 25th or 26th December, 2020. Collection executive called me on 25th December 2020 and I informed him if I get the payment I will call him. Again I wait on 26th for my payment from client, but it is postponed. And my expected payment from my clients is not getting on time and it is set to 1st week of Januaray 2020. On 26th December 2020, the collection executive called me on the morning around 10-11 AM and I was not able to attend his call at that time, and again i tried to call him after some time but his number was not reachable up to evening. On Sunday 26th Dec 2020, morning about 10 AM i saw missed call from collection executive (mob: 9655xx8x87) and after few mins I called him and asked if I can able to avail the loan restructure, but he was already in my home with the other person (mob:979x2759x2) and said the time has crossed for restructuring. Then the other person takes the phone, shouted to me on the phone from my house. He shouted in rude manner, “Where are you? Come out of your house! ” and I said “I am out of my home, Now i am at Erode Town; I will come at evening only.” But, again and again he intentionally shouted with abusing words. (Neeyellam enna mayirukku loan vaangura?) And in the same manner he shouted to my parents. My mother called to me and said “I told them you are not in home and they are asking you come out house again and again, please come to home now.” And also one of them talked again from my mothers phone asking me again, “Where are you right now?” and I said, “I have come to Town, now I am in Erode only. I will come to home after evening only after finishing my work and I will come to Bajaj Office tomorrow morning after 10AM.” But, still they asked my parents to pay the due amount of Rs.8060/-. They are aged people, (My father is 70 and my mother is 65) and he asked them to pay the due amount.

And, my father was innocent and out of fear, he said the he will give the amount from his bank deposit tomorrow (on Monday 28th December 2020) by withdrawing it. That was a fixed deposit, a long time renewal from year to year by my parents as a Joint Account. And the total amount of that deposit itself around Rs.30, 000/- only. And, I felt very sad and very much depressed.

I have raised a ticket (on 25th december 2020) to Bajaj Finserv, asking for restructuring but they replied on 26th December 10:16PM to my email that I am not eligible for loan restructuring as per internal credit parameters.

At the age of 35, because o[censored]nstable income, I couldn’t pay the due on time. I accept my inability, but I don’t want to hurt my parents, I don’t want to be a burden any more. I have to take care for them, but still they are suffered because of me.

I am typing this on this early morning (28th December 2020) at 5 AM and I couldn’t concentrate on my work.

I have taken a fridget back in 2017 and all my loan amount was paid 2019 itself.
My loan amount is already fulfilled back in 2019 but I can still there is some 117 Rs amount that has been debited from my account recently many tims.
I have not taken any personal loans or anything then why this deduction is still happening from my account, This is fraud and cheating. Also, bajaj representatives always harras us by calling on personal mobile numbers and asking for personal loans which I have never agreed and approved.

Please stop any loan on my name and refund me if all the deductions happened so far. This is really disappointing and not expected from a company like Bajaj.

If my address is NOT addressed soon I will complain to the Department of Regulation and Supervision.

I newly brought pulsar 220f ps6 on sep'20...initial stage some times starting trouble but now (accelator down means engine going to off continously accilatorgiven only running)happen but last 2 days very struggling to drive...last service time all sensors cheched but now continously problem happen...bike last serviced in yeshua motors sriperambudur...

Kindly Need to check and resolve this issue

An amount of rs. 117 is deducted through ecs from my savings account of bank of india bank without any information. I don't have any outstanding amount with this company. I brought a haier company fridge but i paid the ammount . I dont know the reason for the deduction, the message about bajaj finserv card ([protected]) that was send to my phone was never applied nor requested by me still it landed up at my place. I totally don't understand after 2 year they apply these kind of charges which are totally irrelevant

Around 10 years back, i've taken a TV through them and cleared the emi's 9 years ago but they are still charging me a CMP MANDATE DEBIT of 117.
Who gave them the permission to debit my account?
Under what agreement/consent are they debiting my account?
Aren't they are cheating innocent customers from past by still charging a CMP debit?
Isn’t this amounting to Cheating or Fraudulent act by them by robbing their past customers?
How do I report this matter to the ombudsman or their governing body to stop them from Robbing me?
I need a credit of what they debited from my account with a compensation for their mistake.

Please help me by saving from these fraudsters and scammers.

thanks,
Sree

Sir

i have a loan from the past 3 years ago .and i completed perfectly.but 22/12/2020 now you chaged 555.30 in the name of dirdb rtn charges.pls refund immediately my bank idbi, thrissur, kerala, a/c number-[protected].customer id:89495195

This is very disappointing that a large company like Bajaj is deducting money as ECS without any pending Emi or transactions made through my Bajaj card since past 2 years. Please refund the amount as soon as possible.

Hi,
I have received an SMS from bank that Bajaj FINEMI-BF has debited my account for Rs. 117/-, I don't have any ongoing loans with Bajaj, but this comes as a surprise and serious action has to be taken against them.

i did not authorise for any ECS for this transaction. How do we take this forward and avoid such illegal transaction and safety of our hard earned money.
Swapnil
[protected]

I am register flipkart pay later verification debited 150 rs on 8/12/2020 after yesterday one more verification deducted 150 but I am not re- register yesterday 18/12/2020 so kindly deducted 150 rs refund me

Myself a Bajaj finserv cardholder had paid my all emi payment but I got a statement in which rs1000 on 16th Oct 2020 was deducted from my account without my permission and awareness.This is a freaky thing @bajajfinserv is this how you treat your cardholder.please refund my money or I will be taking legal action against this.

Hi,

My father received a call from bajaj finserv and the boy named ranjit said that his loan is approved for 500000 for which he will have to pay 5500 as processing fee and 12000 for tds he took the money and later again asked for money to which my father denied and asked to give his money back.now the person is not responding at all.

An amount of Rs. 117 are being deducted from my Axis bank savings account through ECS for last 6 years. I had taken consumer loan (AC NO: 5770CD[protected], which I had foreclosed in year 2015. After that, I don't have any outstanding amount with this company. I have never applied for EMI card with Bajaj Finserv, nor I have received this card at my address. However, Rs.117 are being debited annually vide ECS from my axis bank amount from year 2016 till now as fee. I really don't understand after 5+ years, they are still deducting these kind of charges, which is totally unethical.
I request Bajaj FInserv to look into this matter and refund (Rs.117*5=Rs.585) to my account immediately and request not to ECS debit from my account in future.
You can contact me on [protected].

Rs 4999 debited from my sbi account on 11/12/2020, without any information or my concent. Kindly refund the same amount immediately else legal intitation will be made.