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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 3458
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 28

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V
vignesh13011995
Jun 22, 2022
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Our bill for the month of March is very high (Rs 6882). BWSSB person who gives the bill was unable to give us a proper explanation as to why the bill was high. He just told us that the meter readings are high with no further explanations. It is not fair for us to pay such a high amount as we have not consumed so much water. The RR number is E-310081. Can you please send someone who can rectify and solve our bill issue?
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    Surendrasingh89
    from RATLAM, Madhya Pradesh
    Jun 21, 2022
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    Address: 28inderpuri. Ratlam, Ratlam, Ratlam

    Mobile number change
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      Ranjith ramachandran
      Jun 21, 2022
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      There is a sewage/pipe leak and flow on New temple road - Nallurhalli near to where the road meets the borewell road near "Brigade IRV center". Please survey and fix. This is not only a health concern, but is corroding whatever is left in the name of roads
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        O
        opnjvinoth
        from Bengaluru, Karnataka
        Jun 20, 2022
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        Address: Celebrity classic apartments and layout, Neeladri road to hosa road, Electronic city, Bengaluru

        Hello,

        This is regarding STP located in address Celebrity classic apartments and layout, Neeladri road to hosa road, Electronic city, Bengaluru. STP is not operated for more than 3 years and apartment is sending the wastes directly outside to BWSSB connection. As waste water is not treated properly this is causing nuisance to nearby residents and and high chance of getting infected with hazardous diseases. Many requests are made with managing committee but there is no improvements. Requesting for BWSSB intervention to have periodic inspections to comply with standards on operations of STP.
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          R
          rhiranya
          Jun 20, 2022
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          Some BWSSB, workers had damaged the kaveri pipeline a few days back. Now to fix the same, they have plugged the leak and kaveri water is no more supplied to the home with the following address:

          "Advaitha",
          #11/1, 2nd Main, 2nd Cross, Behind Telephone Exchange,
          CK Achukattu, BSK 3rd Stage,
          Bangalore - 560085
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            Rnreddy77
            from Bengaluru, Karnataka
            Jun 20, 2022
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            Address: 1334, 3rd main , 19th cross , hsr layout 7 sector , rajiv gandhi nagar , bangalore

            After yesterday’s rain manhole is over flowing please help us in solving it
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              M
              MUNASWAMY REDDY
              Jun 20, 2022
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              Address: Opp to No.610 J P nagar 9th Phase 7th Block

              We are residing in the J P Nagar 9th Phase 7th Block Near H M World City Apartment in 60 feet road. Last night due to heavy rain in that area, water was not moving in the Raja Kaluve due to not cleaning the Kaluve in behind the Nandi Gardens BDA flats and unauthorised occupied by the Builder behind Nandi Gardens apartments.

              Kindly clean the Raja Kaluve and do the needful

              for J P Nagar 9th Phase 7th Block Owners association.
              +1 videos
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                S
                Sanjay H P
                Jun 20, 2022
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                Address: 15, Renuka Nilaya, 1st main, 1st cross,Soap factory layout, Nagasandra post, Bengaluru - 560073

                We are getting high water bill almost every month around 3000 even though we have only 2 houses in our building. Please resolve the issue.
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                  ChandrakantNaik8095
                  from Bengaluru, Karnataka
                  Jun 19, 2022
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                  Chandrakant, resident of No: 4, 1st Main, Sector B, Ramaiah Reddy Colony, Basavanagar-560037. Thursday and Saturdays we receive Kaveri water. But when there is heavy rain during previous days, Kaveri water that we get is highly muddy, not fit for consumption at all in terms of bathing, cleaning utensils etc. Residents of this area are heavily reliant on Kaveri water consumption.

                  Request to check if there is any leakage in the Kaveri water pipeline which might be causing this. Request to make a note of it and do the needful
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                    Naik56
                    Jun 19, 2022
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                    Address: 26, Gurukripa, Vemmanna Layout, 2nd Cross, Doddabommmasandra, Vidyaranyapura, Bangalore- 560097

                    Our house was constructed in the year 1991. For the first time in 2018 rainy season sewerage water came into our house because of reverse flow. We have make on line complaint a year back, followed up by letters and personal visit to local BWSSB office, but the result is zero. This week also we faced the problem.
                    When it rains moderately also reverse flow happens and it will recede 10 or 15 minutes after rain stops. We feel that the problem is due to the reason that most of the old and new houses in our road have allowed the terrace water to flow into the sewerage line, when it rains the pipe line is not able to take the load.
                    Concerned authorities kindly take necessary steps to resolve the issue which is pending for almost more than three years.
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                      VinVedula
                      from Bengaluru, Karnataka
                      Jun 19, 2022
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                      Address: Tr greens apartment Owners court east gate Kasavanahalli bangalore 560035

                      Hi, My neighborhood apartment Lotus leaf has built a illegal pit on the common road and sending untreated sewage waste into it and once it's full, it is getting overflowed into our road. Please do something. It smells and road is messed up and not even our water tanker is ready to come.
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                        kiranrony
                        from Bengaluru, Karnataka
                        Jun 18, 2022
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                        Address: 5th cross, 5th main road, malleshpalya, kaggadasapura, bengaluru-560075

                        Kaveri water is not released for past one week when enquired about the issue with this area pump guy named sudeer he speaks aggressively, so please consider my request and take necessary action
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                          jalajkumar m
                          Jun 18, 2022
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                          Every month we use to get the nearly 900rs per month. But this june month 3403rs, we need proper reason for that.
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                            vasant raj arumugam
                            from Bengaluru, Karnataka
                            Jun 18, 2022
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                            Address: 13th Cross, 2nd Block, Akshaya Nagar, Ramamurthy Nagar, Bengaluru - 560016 Landmark - Jyothsna Hospital

                            Due to rains last night as well as whenever it rains, the drainage system takes a beating and the sewage water comes out of a manhole wreaking havoc right in front of a hospital - Jyothsna Hospital, TC Palaya. This is a common factor here and is a big health issue as well. Plz do the needful asap.
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                              K
                              kolladass
                              Jun 18, 2022
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                              Address: Ayyappa nagar

                              UCD cover broken and blocked
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                                Sha1199
                                Jun 17, 2022
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                                I've paid the water bill online, but I've not received any acknowledgment after the paymet. It's still showing as it is yet to be paid. The amount is deducted from my bank account. My RR number is S-202580.
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                                  Guruprasad Jayaram
                                  Jun 16, 2022
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                                  Address: NO 19, 15TH CROSS, II MAIN ROAD, LAKKASANDRA DIST BANGALORE, KARNATAKA

                                  Sir my name is guruprasad staying at 19 19 15th cross 2nd main road LAKKASANDRA Bengaluru-560030 mobile no [protected] sir in our road water is not leaving properly I complained many times no one is caring in other roads water is coming but in our road Lineman is making lot problems. please do the needful to us taking u guruprasad.
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                                    Kgac
                                    Jun 16, 2022
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                                    Address: Seshadripuram

                                    From Past 2 days we are not getting the water
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                                      manoharnaray
                                      Jun 15, 2022
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                                      Address: Sri Aravind Residency, Harsha layout, Yelachenahalli, Bangalore

                                      Lid of drainage on the road is open and people are dumping garbage into it. This will block our drainage line. This needs immediate attention please.
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                                        Satya_09
                                        Jun 15, 2022
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                                        I paid May 2022 bill in June 2022 online, bank got debited with the bill amount, but no receipt for payment and BWSSB portal still showing it as unpaid.
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