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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

bwssb.org
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Updated: Jul 18, 2025
Complaints 3385
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223
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 31

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R
ramadas menon
Jun 3, 2022
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Your personal have dug up the drainage pipe for some repair in Gover Road, Cox Town near Cox Town flyover, while digging the drain the water pipe line to our house number No 27:Gover Road is probably broken and we are not gi water since last 4 days. Please repair the broken water connection and restore water supply to our house at the earliest
House Address
H No 27
Gover Road
Cox Town
Bangalore 560005
Mobile [protected]
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    Ilyas Chisty
    Jun 2, 2022
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    Resident of 3rd cross sr block dj halli bangalore 560045 .

    Many of famous areas in bangalore like jayanagar, rajajinagar, jp nagar, malleshwaram they all get 24 hours water supply .

    Note in our area we get 2 hours of water that to only twice a week and if there is no power then that is also gone, do you think how we are living without water .

    If some one takes immidiate affect it would be great help
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      M
      Muralidhara Narayanaswamy
      Jun 2, 2022
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      Address: 22' 2nd cross' Annayappa Block' Bangalore

      Public Boreeell not functioning at ward 62'
      2 ND cross' Annayappa Blocks ' Benson Town'
      Bangalore since 10 days. It's summer' public suffering..
      View replies
      Was easy to complaint online. Let's see how fast they will resolve the issue.
      Reply
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        Nithya shree GP
        Jun 2, 2022
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        Address: #1632,6th cross,4th Main, Judicial Layout, Yelahanka, Bengaluru

        It's been a month since the man hole was dug, and no one has repaired after digging it. Many requests / complaints have been raised, still no reply. Request to take action ASAP.
        +2 photos
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          A
          Arjun raj H Y
          from BENGALURU, Karnataka
          Jun 1, 2022
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          Address: Malleshwaram pipeline road, 4th cross

          Hi

          From since past 2 months, people of malleshwaram pipeline road are facing lots of issue since bwssb is stopping the water supply atleast twice in a week, it's a recurring problem and since water is an most essential need we are not getting it, there are people who wants to go to their work, kids should go to school, if this happens regularly how can they go, we are paying the water bill on correct time, nobody cares about it.

          I am writing this complaint, so bwssb will resolve this issue and find a permanent solution for it so that this thing never repeat.

          Regards,
          Arjun
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            P
            Prajwala 13
            Jun 1, 2022
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            My customer number is W[protected]
            Last month I have made payment twice of ₹1785 which is not refunded yet
            +1 photos
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              V
              Venu Nisani
              May 31, 2022
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              We are not receiving the Cauvery water supply properly, we have already complained about this multiple times but water supply stops again. We are facing this issue from last 4 months.
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                M
                madhu.mn
                from Chennai, Tamil Nadu
                May 30, 2022
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                Address: Ayyapanagar, K.R.Puram.bangalore-36

                Sir,
                The monthly bill which we get for our house, is huge.
                we get water only once for a week, even though we need to use more, the water would come only once in a week. so usage is limited to the week accumulation. and our tank capacity is not that much.
                required your at most help in resolving high bill.
                We used to get penalty charges for not having rain water harvesting, even after implementing and submitting the evidence of the installation, still we get penalty charges.
                can this be looked into and resolved please?
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                  N
                  naveenjp
                  from Bengaluru, Karnataka
                  May 30, 2022
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                  Address: 2nd cross , minugu layout , kodipalya . kengeri , bengalurur , 560060

                  Drainage is blocked. No space for water to move. creating lot of smell and musquito.
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                    R
                    Raja Shekhar G
                    from Bengaluru, Karnataka
                    May 28, 2022
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                    Address: 64, 1st Cross, Sanjaygandhinaga, Basaveshwarnagar

                    Kindly provide the proper water supply to our area. The water man not providing proper water supply, we are having shortage of water supply.
                    Kindly look into this problem as soon as possible.
                    Thanks!
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                      S
                      Sush94
                      May 27, 2022
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                      Address: Sunkadakatte, Bangalore

                      We have given written complaint at Bwssb office, Sunkadakatte, Bangalore on 18/5/2022 but still they not solved the issue.

                      Drinking water is not fulfilled at 5th cross road near mrs store where as no problems in other roads. Please solve the issue ASAP.

                      Address:
                      5th cross near mrs store
                      Srinivas nagar
                      Sunkadakatte
                      Bangalore 560091
                      +1 photos
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                        V
                        VinzDaVinz
                        May 27, 2022
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                        Address: Paris Bakery, opp Bharath Petrol pump, KHB road, Kanaka Nagar, Rt Nagar, Bangalore

                        Hello Sir/ma'am, I'm Vincent Immanuel here. I raised this complaint because of the inappropriate behaviour of BWSS employees to me. There is sewage block that happens regularly infront of our bakery. Once it happened, they cleared it, and i gave a empty sack to put the waste into it. They also did like that. After that, they asked me to bribe them, not with money but with commodities. I refused and they went. Now again, same thing happened. But for this time, they purposefully dumped the waste infront of our bakery neglecting my instructions to put that in the sack. We run a bakery here, hygiene plays the most important role in this business. People now refusing to enter our bakery only, because of this dumped waste infront of our bakery.

                        Kindly check into it and take severe action against the employees
                        +3 photos
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                          S
                          Sampige Mahesh
                          May 27, 2022
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                          There is damage in sewege pipe line on 3 Rd main NGEF layout Nagarabhavi. Lot of foul smell since 3 days. Please expedite repair.
                          S R Mahesh
                          #25, 3rd main NGEF layout Nagarabhavi
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                            S
                            Srinivas_kumar
                            from Bengaluru, Karnataka
                            May 26, 2022
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                            There is always a irregular supply of water in our area that is jayanagar 8 block 1st B main, how come the issue is only in our road whereas in other roads there is regular supply of water.
                            Every 10 days we are forced to get tankers
                            I request authority to take the matter very seriously as we the common men are affected very badly.
                            Today we had called the BWSSB bsk 2nd stage stage and inform them they said they will be leaving water by 8:00 p.m. tonight but till now there is no sign of water, We are having aged parents and patients at home
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                              venkatesha divate
                              from Ponnampet, Karnataka
                              May 26, 2022
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                              Address: HSR layout, 3rd sector, Bangaluru 560102

                              Sir, our water bill normally around ₹ 800 to 1000. But in March 2022 the bill amount was 5484. When we enquire in office they said as per audit some older bill ₹4816 not paid. We verified our record and founded the bwssb receipt for having paid an amount ₹ 4438 and we showed in office. They said give a copy of the receipt along with a letter. We did it but so for no action has been taken and the bill always show arrears. This months bill has come at ₹ 7057. With a arrears. Please help us to set right the bill.
                              Thanks
                              +3 photos
                              May 26, 2022
                              Updated by venkatesha divate                               I have added the bills for your information
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                                venkatesha divate
                                from Ponnampet, Karnataka
                                May 26, 2022
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                                Address: HSR Sector 3, Bangalore 102

                                Sir, our water bill normally around ₹ 800 to 1000. But in March 2022 the bill amount was 5484. When we enquire in office they said as per audit some older bill ₹4816 not paid. We verified our record and founded the bwssb receipt for having paid an amount ₹ 4438 and we showed in office. They said give a copy of the receipt along with a letter. We did it but so for no action has been taken and the bill always show arrears. This months bill has come at ₹ 7057. With a arrears. Please help us to set right the bill.
                                Thanks
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                                  S
                                  Selwyn Prabhu D
                                  May 26, 2022
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                                  Address: No. 148, 5th Cross, Nethaji Naga, K P Agrahara, Magadi Road, Bengaluru-56023.

                                  Hello Sir/Mam,
                                  Good Afternoon.
                                  Already we have raised the complaint (BWSSB[protected] but till now no response from the team.
                                  Please help on this.
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                                    Anjali H Jain
                                    May 26, 2022
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                                    Address: Chamrajpet 4th main ,pin no : S- 486419

                                    Chamrajpet Pin no - S - 486419 drinking water is getting mixed with sewage water .We filed a complaint about it, but no action has been taken since it was filed 10 days before . Kindly do the needful .
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                                      S
                                      Shobhana.G
                                      May 25, 2022
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                                      Address: No. 26, SURABHI, 15th-C Cross,, 5th Main, Horamavu Road, Sir.M.V.Nagar

                                      Water supply for 2 hours in our street from last 2 months
                                      When complaint is raised they close \saying pipe issue and then water supply situation is same
                                      Pls change the lineman or the concerned authority for our area and resolve this at earliest
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                                        R
                                        Rahul@890
                                        from Bengaluru, Karnataka
                                        May 25, 2022
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                                        Address:
                                        3rd Main Road
                                        3rd Cross ( Near Flag Pole )
                                        New Tharagupet
                                        Bengaluru 560002

                                        Sewage water overflowing from manhole for past one week.

                                        Kindly attend to the problem

                                        Thanks
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