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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 34

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S
sathya jack
May 14, 2022
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Address: 570/582, 16th A cross mutturayaswamy layout Rudreshwara nagar sunkudhkatte Bangalore -560091

Dear BWSSB team,
From past one week there is water problem in our lane, kindly do the needful
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    S
    [email protected]
    from Bengaluru, Karnataka
    May 13, 2022
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    Hi Team,
    There is a Mainhole in 2nd Cross, 2nd Main, Kaveri Nagar, near to RK Palace, which is overflowing since two days. The complaint has been raised, 2 days before and today (13th May 2022) few people came. Not sure what happened, and they went away without taking any action. I guess they were demanding money to do the task, and must not have filled and they went away.

    Pls. look into the matter urgently, The foul smell is spreading through the dirty water flowing in from the middle to one side of the road. If the work is not done due to the demand of money, then this is very serious and has to be looked into. Why do the officials have to ask for money for doing something required as part of maintenance activities, and why do they leave it unattended. Who will answer this.
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      V
      vijindp
      from Bengaluru, Karnataka
      May 13, 2022
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      Address: No 91, Ist Main Road, MG Layout HV Halli, RR Nagar, Bangalore

      Dear Sir/Madam,

      I am Vijay residing in RR Nagar, well this is going to be something big when texted than saying it verbal,

      The lane i reside, at one particular point the road started sinking in, earlier it was concrete road where it sunk in completely and later the concrete road was removed and the road was tarred, the road has sunk in even now for a very long period of time

      Until recent we never realized it was because of a drainage inside was the reason, now it looks a big manhole and i am afraid of any untoward incidents as kids play around, request you to please construct the drain and ensure the manhole is closed permanently

      Unable to upload the videos the site says maximum size is 32mb, although the file is 3 mb, kindly contact me i will whatsapp the videos

      You can contact me on + 91 [protected]

      Thanks
      Ever Loving Citizen
      Vijay
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        A
        Afzan2012
        May 12, 2022
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        Mr Kumar my area line man from Anwar layout . Not opening the kaveri valve just because people's not give the monthly collections when he take every month from each home . Request to take action asap no water from week.
        Address of water non availability.
        Anwar layout 3 cross
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          T
          Tejas Shekar
          May 11, 2022
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          Sir, My building is located in New Tharagupet. Which falls under Chamarajpet BWSSB Division.

          We are getting drainage water for more than a month now.

          Even after making repeated visits to the BWSSB office in Chamarajpet for last 2 months.

          The Junior Engineer is not even responding to phone calls.

          Kindly do the needful at the earliest.

          Thanks & Regards,
          Tejas
          +1 photos
          May 11, 2022
          Updated by Tejas Shekar           Sir, My building is located in New Tharagupet. Which falls under Chamarajpet BWSSB Division.

          We are getting drainage water for more than a month now.

          Even after making repeated visits to the BWSSB office in Chamarajpet for last 2 months.

          The Junior Engineer is not even responding to phone calls.

          Kindly do the needful at the earliest.

          Thanks & Regards,
          Tejas

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            S
            shivakrupaApartment
            May 11, 2022
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            Address: yelahanka, Bangalore

            No Water supply from 3 Days in Yelahanka NHIG B6 Apartment.

            Please solve this Issue.
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              A
              Aquil Rodrigues
              May 11, 2022
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              Address: #137, 5th cross, 3rd Main, DOU Heights Layout, Begur Road, Bangalore -560068

              In my locality we receive kaveri water a few days in a week. One of my neighbours do not even have a ball-faucet setup to automatically stop the inflow of water when the underground tank is full. Excess water flows into the drainage. This has been happening for over 2 months. I have spoken to the owner regarding the same but no arrangements have been made. A lot of water is being wasted here. I really hope this puts an end to it.
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                S
                Shobhana G
                May 10, 2022
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                Address: No. 26, SURABHI, 15th-C Cross,, 5th Main, Horamavu Road, Sir.M.V.Nagar

                Kaveri water supply is there only once a week since december 2019 in sir m. V. Nagar with less force.

                Inspite of multiple complaints this issue has been unresolved.in bwssb site the complaint gets closed in 1-2 days without solving this. No one knows what is the issue
                Please change the lineman since looks like he is not opening the valve on regular basis or find out what exactly is the problem and get it resolved at the earliest.
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                  M
                  mohamed_anser
                  May 10, 2022
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                  Address: NO.36/A-3, 16TH CROSS, KANAKANAGAR,,,Bangalore

                  This is to inform you that, Some one has left the Sewage water into th e Drainage which has resulted in Overflowing of Sewage water into the road, Due to this, Childrens are becoming Ill.Its difficult to live here, Can you please look in this and resolve the Issue at the earliest.

                  Address :
                  #36, 16 th Cross (Dead End), Kanakanagar, R.T Nagar Post, Bangalore -560032.
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                    P
                    Pradhan Prakash
                    May 10, 2022
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                    Address: 001, SreeVari Enclave, 3rd main, B - Block, Vinayaka Nagar, Bangalore-17

                    Dear Sir,

                    During rains the sewage water is returning back from manholes and overflowing from wash basin traps and water closets (commodes). This happens everytime it rains and after the roads have been laid the water gets clogged in the drains and since the area is low lying all the water from the area flows thru this channel creating this issue.
                    Request you too look into this immediately as elders are staying in the house and it's a health Hazzard with sewage water entering the house.
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                      S
                      Shruthishan
                      from Bengaluru, Karnataka
                      May 9, 2022
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                      Address: Doddanekkundi

                      To.
                      The AEE
                      Sub Division SE3
                      Doddanekkundi,
                      Bangalore.

                      Sir,

                      Past one month we have been forced to buy borewell water (Rs. 700/- per load) from outside as most of the neighbours are using motors pumps and forcibly extracting the water when it is released to reach all the houses, due to which people who do not have the motors to pull the water from the public distribution common line are forced to buy the water from outside.

                      Can some one look into this issue on priority and advise BWSSB to conduct a surprise check in our area and penalise the guilties also take legal action against them.

                      Land Mark of our area is:21A cross, pragathi layout Doddanekkundi

                      Thanks in advance
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                        A
                        akhilesh gowda c k
                        May 9, 2022
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                        Address: #106,5thmain,3rdcross, new extension, mysore road, byatarayanapura,bangalore
                        Website: Bwssb

                        Dear team,
                        We are using Cauvery water from long time and not installed any borewell for usage. But this allocated meter reader Mr. sunil purposefully adding Sc for borewell charges to our bill around 331/- very long time and we are communicating him and asked many time why u are adding this… but he is not communicated properly and he behave very rude with us. Requesting you to take necessary action and reduce that bill amount for sc for borewell charges in bill.

                        Kindly find the bill attached details.

                        Thanks and regards
                        Akhilesh
                        [protected]
                        +1 photos
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                          H
                          Harinath M Sarma
                          May 9, 2022
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                          Submitted appication for change from commercial to Domestic in Dec'2021. Without issuing the demand note for a fee of ₹250/- Months, I was charged water bill at commercial rate till now. Only few days ago on meeting AEE of SE2 subdivision personally, I was informed of the fee and that being the reason. I have been made to pay nearly ₹2000 extra. I want BWSSB to pay back the excess paid for the lapse in service. Each month, from Jan'22 I was told that the next bill will reflect change and it never happened as promised by concerned AE.
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                            V
                            Vidya Muttagi
                            May 8, 2022
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                            Water bill is about 4500 rs in a one month which is not at all expectable because we are only 3 memebers in the house please solve this asap
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                              H
                              Hareendran C P
                              May 8, 2022
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                              Address: 3rd Main, B Block, Vinayakanagar, Konena Agrahara

                              After the recent road asphalting, man hole is fully covered with tar mix. When ever there is rain, water is flowing through the drain. Since the man hole is fully sealed, water started over flowing at home and creating problem for water sump
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                                Achuthan Pankaj
                                May 8, 2022
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                                Address: 3rd Main Vinayakanagara, Near wind tunnel road, Bangalore-560017

                                Dear Sir/Madam,

                                During rains, as the roads have been recently repaired, all the rain water is dumped into the sewage lines and it has started overflowing from the chambers in the respective buildings causing the dirty water to overflow in locations where electric meters/boxer etc are installed.

                                Earlier, there was a provision for the same to overflow from the, main man-holes. Also the water from the HAL old airport was not directly purged into the main sewage pipelines.

                                Kind request to look into the same.

                                Thanks & regards,
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                                  Siddarama Narasimaiah
                                  May 8, 2022
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                                  Address: 287 4th cross chokkallasandra, nt maruthi traders

                                  Opp maruthi traders. Sriram anjaneya nagar chikkalladandra. This is many more time complaint
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                                    D
                                    Divvuu
                                    May 8, 2022
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                                    Address: 7th cross Bandepalya garvebhavipalya. Blore 560068
                                    Website: BWSSB

                                    The person who is responsible to leave water in our area is Krishna number [protected]. It's been 23 days water left in our area where in for other areas he is leaving. Heard many complaints from other area that he is taking money and leaving water. If government is paying salary why should we pay money to him aren't we paying water bill. If we all him to leave water he screams and so irresponsibly answers. He says no supply ..Is it only for 7th cross bandepalya. I have no idea when this ll get resolved. Please help .
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                                      PrakashKst
                                      May 8, 2022
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                                      Address: No 7, 2nd Cross Road, Jinkethimmanahalli Varanasi. Near Sri Muneswara Kateramma Teample, Mother Theresa School road.

                                      Hello Sir,

                                      There is lot of drainage water stagnated backside my house and that creating lot of health issues.

                                      This is happened because of closing the drainage before it was flowing to the main drainage but due to closing the connectivity draining water stagnated backside of my house and also its filling the pit as well.

                                      Now they are making the CC road put all mud backside of my house that also creating blockage of water flow to main drainage, without resolved drainage issus, when we asked the contractor he said like we got CC road contract not the drainage contract.

                                      Without resolving the drainage issue if they make road that road also damage due overflow of the drainage water on the road.

                                      I am attaching the photos and vidoes, please rectify this issue as soon as possible.

                                      Thanks.
                                      +3 photos
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                                        Baskar Baskarramamurthy
                                        May 7, 2022
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                                        Address: Mangammanapalya, near mangammanapalya lake, bangalore 560068

                                        We the residents of mangammanapalya are facing a huge problem of drainage leakage due to rain the manhole will overflow and that water is going to mangammanapalya lake. We request u to solve the issue as early aa possible.
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