Bank of Baroda Complaints & Reviews

Mar 17, 2018

Updated by Suhani Dangi Please look into this matter and guide me what steps I should take to get back my money.

Mar 17, 2018

Updated by Suhani Dangi Dear sir/ ma'am,

I am writing this to complain about a failed transaction whose money is deducted from my account but did not credited to the beneficary account.. I did a transaction through bhim app on 01 march 2018 (10:07:15 a. M.) with transaction id[protected]. The money was deducted from my account ([protected]) but did not credited to the respective bank account [protected] bank of baroda o[censored]sha shailesh soni.
. Now i want my 5500 rs back in my account.

I did a transaction from my account of 5500 rs to the same bank account [protected] bank of baroda o[censored]sha shailesh soni on 01 march 2018 at 10:05:56 am (Transaction id[protected] which was successful, i also raised a issue on bhim app but i think you are supposing both the transaction were same, so no one is responding for my issue.

I raised a request to refund my money in bhim app but you did not refunded my money and mark my query as resolved. How can you do this with your customers.

If a transaction is shown in bhim app as marked what does it mean? Did you credited that money to bob account then give me the proof else refund me my money.

I am attaching the documents for your reference. Please look at them carefully and tell me where is mentioned that so called "successful transaction" in that statement and where has my money gone? I have confirmed with bob and money is not credited to their bank.

I have attached hdfc statement that money is debited from their side, bob statement that money is not credited to their account and bhim transaction screenshot where transaction is shown as pending then how can you deduct money and not crediting to the respective account and also not refunding my money.

Please refund me my money because 5500 rs is not a small amount. I will be very thankful to you.

Please not make your usersto suffer alot for their own money. I am losing my faith in bhim customer care service. Have a look into this matter and respond positively as soon as possible.

Thanks & regards

Suhani dangi

[protected]

Mar 14, 2018

Updated by rina baria सर मेरा एसबीआई एटीएम से 10.000 / - तारीख 20/1/18 डेबिट हो गया है मैने 3 बार शिकायत करते हैं।लेकिन अब से 3 महीने होन वाला है।अब तक जमा नही हुआ।कृपया सर मेर आवेदन एसआईबी बैंक को आगे फोर्वड करके मेरा डेबिट रिफ़ंड चेक करें ...

Mar 18, 2018

Updated by rina baria Complaint Id no 186426
सर बैन्क मेनेजर बता रहे हे की आप ATM छोड ने के बाद पैसा नीकला है। मैने तो ATM पुरी तरह cancel करके बहार नीकली हु। और Connectivity प्रोबल्मसे मेरा पैसा सही वक्त पर नीकला नीकलाही नही । बाद मै नीकला बो जीम्मेदारी bank of baroda की होगी। हम हमारे पैसै सुरक्सीत रखने के लीऐ बैन्कमै रखते है। और ईतना बडा Amount डेबीड हुआ तो ता २२/०१/१८ मै दी गई कम्लेन १ months क्यु pending रखी २७/२/९८ को मुजे मेसेज मीला। मै बार बार बैन्क मै जाके कम्पलेन की है। मेनेजर को पहेले भी बोल चुकी थी कैमेरा चेक करने के लीऐ। अब मुजे प्रुफ चाहीऐ और पैसे भी। पैसे मेरी गलती से बहार नही नीकला वो ऐटीऐम मशीन की प्रोब्लेम से बहार नीकला है। ईन्की जीम्मेदारी मेरी नही बैन्क की होगी। आप साहबने नम्र बिनंती है की ऐटीऐम की inquiry कर के मेरा पैसा चाहीऐ। और ता २०/०१/२०१४ का स्ट्रेट बेन्क का सीलक चैक करेने के लीऐ नीवेदन करे।