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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8

Updated: Nov 1, 2025

Complaints 6083

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2103

Unresolved

3980

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Shamli, Uttar Pradesh, 247776

Website: Shamli

Dear Sir/Madam, My Consumer No.[protected]@satendra kumar, India has been blocked by the system as i was not refilling the connection since December 2017 as I was out of the country. I have filled up the unblocking form for on December 2017, but still as on date of Jan 2018, it is not unblocked. The procedure requires hardly one week for unblocking the LPG GAS Connection Consumers. Requested to look into the matter at the earliest. and unblock the account at top priority cause i am in deep problem for cooking food and serving love to my family.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: 151301

Website: my.ebharatgas.com

Sir, my name is manpreet singh, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below:
Consumer no : 72012611
Lpg i'd:[protected]
Consumer name : manpreet singh
Aadhaar number :[protected]
Distributor name :kansal gas service,
Distributor address: peer khana road raman mandi

Manpreet singh
S/o sr. Bahader singh vill:laleana, po: raman mandi 151301
M. No.:[protected]

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Address: Thiruvananthapuram, Kerala, 695121

Hello team,
My name is anishkuamr g s and i have booked to refill my bp gas cylinder couple of times (Recent refill number is 5287) in last 30 days. I haven't received the cylinder yet and there is no response from the dealer (Poorna gas agency, udiyankulangara, neyyattinkara, trivandrum, kerala). This is the second time dealer is doing the same to me and this is not acceptable. I am running out of gas now and this will force me to switch the provider. Please take quick action and revert me on this. I forgot my consumer number as i am at my office now and my registered mobile number is [protected]

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Address: 201301

Website: Pawan Bharat Gas

Hello,
I am from noida and my distributor name is pawan bharat gas sector 73, noida.
I have booked my cylinder three days ago. I took proper followup with the agency but still they are not able to provide service, i am a working girl i am in able to take leaves every day because every time they told me that we will relieved your cylinder today. Second thing is that their staff misbehave every time when i asked them about my cylinder delivery.

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Sir,
I am very sorry to say but from 14.10.17 to till date it is more than 2 months the incident of defective lpg gas cylinder explosion was happened at above mentioned address. My wife with two children was not only suffered physical injury but mental shock and agony including myself. Your representative sri hrishikesh sarkar was previously in touch with us but now we are in totally dark about what is going on from your side regarding compensation. So i request you to take necessary action as early as possible to arrange a reliable compensation. Supporting document attached here with it.

Thanking you

Ram kumar
Mb.-[protected]
Con. No.- 7478340

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Sir,
My name is vijay rajendra patil, i have made a mistake, i select opt out of subsidy, by mistake. Please i regret you to cancel my request. My detail about connection is mentioned below:
Lpg : 2 [protected]
Consumer no : 39882461
Consumer name : vijay rajendra patil
Aadhaar number :[protected]
Distributor code : 126519
Distributor name :yash gas agency, jaysingpur
... Reply me plz...

Jan 11, 2018

Complaint marked as Resolved

Sir, my name is Vijay Rajendra Patil, I have made a mistake, I select opt out of subsidy by mistake please I regret you to cancel my request. My detail about connection is mentioned below: LPG : 3 [protected] Consumer no : 39882461 Consumer Name : Vijay Rajendra Patil Aadhaar Number :239524241391 Distributor Code : 126519 Distributor Name :Yash gas agency, Jaysingpur ... Reply Me Plz...

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Address: Tonk, Rajasthan, 304001

I am Bharat gas consumer with lpg I'd =[protected]. I am unable to get my subsidy in my SBI bank account. My dealer said that your Aadhar is inactive with npci database but my that bank account of SBI is already linked with Aadhar but I am not getting my subsidy in my account. Please update my Aadhar on npci database as soon as possible.I have a message from npci on date 17 December 2017 that your Aadhar is found in active.I have also contacted bank with my Aadhar almost 3 times to get this problem resolved but it is still not resolved.

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I am a bpcl consumer since 22jan, 2015, however being illiterate, by mistake i forgot to opt for subsidy. Now i request you to start the payment of subsidy amount in my bank account my details are as follows :-
Name - smt. Ujwala v. Deshmukh,
Consumar no. 66748015,
Svno.[protected] dt. 22/01/2015
Pan no. Bhnpd9034j
Adhar no.[protected]
Bank a/c no. [protected]-3
Isfc alla0212567
Local dealer jagannath gas co. Dombivali west 421202

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Address: 396220

Website: [email protected]

I had booked for a cylinder 2 week ago. Its more than 15 days and have not yet received the cylinder. Till date i made more than 18 calls to the c p gas (Daman) g-5, sai niwas a – wing sai krupa 4 mashal chowk nani daman 396210 and reminded them. Its of no use, when ever i make a call, i get the answer "it will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

Please solve my problem shortly.

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Address: 401105

My father has two accounts in bank of india. The pension and lpg subsidy were transferred to one single account. Lately the lpg subsidy transfer failed. Bank says adhaar is linked. Lpg people say that pension account cannot be used for subsidy transfer. They say to open account in different bank.
If we are forced to open multiple accounts then what is the use of centralizing the adhaar.

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S

Sushant Harwalkar

from Mumbai, Maharashtra

Jan 10, 2018

Agar kisi ke pas mobile nahi hai to use gas nahi aisa kanon hai kya? hai to mujhe uska information do please

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Address: Salem, Tamil Nadu, 636004

Website: [email protected]

I wish to state that i have purchased two gas connection during the year 2004. No additional
Cylinders, but using as additional cylinders. Last year local branch contacted me and informed
That only one connection is permitted for one person. Hence second connection converted to
My wife name. We are only two persons, my son living other places. I want to transfer my
Connection to my son. But it is not possible. Even surrender regulator to be given. But it was
Missed. What can i do for surrender my connection. Please inform. My distributors name is.
Ganga gas service, salem4. And my gas no is 90732 and81065481.
With kind regards
V. Kumarasamy
Salem
[protected]
5/1/18
D

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C

Chetan Siva Kumar

from Sirsi, Karnataka

Jan 10, 2018

I have made online payment of rs 20000 to BPCL THROUGH PAYNIMO . The amount is debited from my bank account on 01/01/2018 with account no
[protected] lakshmi villas bank
But amount is not credited to BPCL accoaunt

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Address: Ahmedabad, Gujarat

Name. Husnuddin k. Shaikh
Address.
5 al asharafi society
Juhapura, ahmedabad. 380055

Bharatgas
Cons no. 28221
Gas agency. Jay jyoti gas agency
Vejalpur ahmedabad 380051.

Drno. 356116 dt 9/12/2017
Invno. 363147 dt. 9/12/2017
Amount paid rs. 740.50
Subsidy amt rs. 240.35
Subsidy amount not credited in my bank till date.

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Address: 4910001

Website: [email protected]

यह शिकायत दुर्ग छ ग की सिमा मे भारत पेट्रोलियम कंपनी लि.की आर ओ साइड आउटलेट पंप भिलाई मोटर्स टेम्पो दुर्ग छ ग शहर के बाबत है इस पंप साइड में बिना भवन शेड एवं बाउंड्रीवाल के पेट्रोल बेचा जा रहा है यह पंप भाटिया फर्नीचर के बाजु मे है इस पंप के डीलर दवारा गत कई वर्ष से पेट्रोलियम एंड सेफ्टी ओर्गनइजेशन (PESO) co.के नियमो को नहीं मानते हुए नियमो का पालन डीलर या कंपनी नहीं कर रही है पंप के आजु बाजु मे फर्नीचर दुकान एवं ऑटोसेल शॉप टी वी एस कंपनी की चल रही है हमेसा भय बना रहता है एवं पंप साइड से पांच कदम पर जगलात ऊगा हुआ है जो की आग लगने का इस साइड में मुख्य कारण बन सकते है सफाई व्यस्था का कोई इंतजाम नही है स्वच्छ भारत अभियान के तहत इस पंप साइड में टॉयलेट की भी व्यस्था नही है इतनी खामिया है पेट्रोल कंपनी भी डीलर के साथ मिलीभगत कर डीलर को पेट्रोल प्रोवाईड करवा रही है

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Address: Mumbai City, Maharashtra, 400070

Rescepted sir/ madam,
My name is prathmesh prakash ghadge. I have made a mistakenly in mobile application click button (Touch) on opt out of subsidy by mistake. I regreat you to cancel my requrest. I was trying to join dbtl and mistakenly click button (Touch) opt out of subsidy. Please look into matter an my resolve my issue. I dont mistake in future and help me. I have need subsidy for future oriented. I requrest to you accpeted my compliment and solve my problems.

My details about connection is mrntiom below:
Consumer no: 8227.
Consumer name: prathmesh prakash ghadge.
Distributor : anand gas service kurla (West) mum-400070.

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Address: Ahmednagar, Maharashtra, 414604

Dear sir
bharat gas subsidy not receive my account but npci status inactive please active my ncpi status my a/c no [protected] central bank of india newas branch ifsc code cbin0280676 and my bharat gas lpg id no[protected].Please active my ncpi status my adhar no[protected] and mo no [protected]
kishor dinkar khatik

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Address: 520012

Sir i'm sandeep from vijayawada a person named vijay had cheated me by selling fake sony mobile and during the conversation he theft my ipad and run away on bike
Bike no is ap16eb4046
And his mobile no is [protected]
This was happened on 31/12/2017 at bhavanipuram at 8pm
And also took 4000 rupees for me as they sad lets exchanges my ipad + 4000 and there sony z5 mobile please help me sir

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Address: Mumbai City, Maharashtra

My self m prusty. My consumer no is 82986856. My lpg connection is in nausanik gas agency in navy nagar colaba mumbai. My connection is blocked view adhaar card of last connection was not delinked from sanjay enterprise in visakhapatnam. After giving reminder they have delinked my adhaar no as they have told me
But here my adhaar is not linked. So please link my adhaar no[protected].
Regards

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Address: Mumbai City, Maharashtra, 400012

Sir, my name is prakash sitaram sakpal i have made a mistake, i select opt out of subsidy by mistake. Please i regret you to cancel my request. My detail about connection is mention below.

Consumer no:[protected]
Consumer name:- prakash sitaram sakpal
Aadhar number:[protected]
Distributor code:- 110885
Distributor name:-manohar gas service

From:-
Prakash sitaram sakpal
Curry road (East)
Mumbai - 400012
Mob:- [protected] / [protected]

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Jan 04, 2018

Updated by prakashprem Sir, my name is Prakash Sitaram Sakpal I have made a mistake, I select OPT out of subsidy by mistake. Please I regret you to cancel my request. My detail about connection is mention below.

Consumer No:[protected]
Consumer Name:- Prakash Sitaram Sakpal
Aadhar Number:[protected]
Distributor code:- 110885
Distributor Name:-Manohar Gas service

From:-
Prakash Sitaram Sakpal
R. No. 12, M.P. Road,
Khaparadev Nivas,
Curry Road (East)
Mumbai - 400012
Mob:- [protected] / [protected]

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On 21.12.17, i have received a message that "dear consumer your lpg subsidy of rs.261.38 failed, kindly provide your bank and aadhaar details to your distributor also link your aadhar to your bank account" against my gas booking on 17.12.17

Earlier also on 19.11.17, i had got a message that "transfer of subsidy of rs 254.88 for lpg cylinder supplied vide cash memo no 152967 has failed. For details please contact [protected]".

It is here to be noted that i have given my aadhar card to link in bank as well as the distributor for 3 times, but till yet i can not received my subsidy for two times.

Lastly request you please do the needful for an early payment of the subsidy amount to any account of mine.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Jan 24, 2018

Updated by biswajitsahoo As advised by BPCL customer care executives, i had visited my two bankers i. e. Karnatak Bank & State Bank of India to deactivate then activate after 24 hours, but still my subsidy amount is not yet received.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

Dear sir/mam, i am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking date is 16.12.2017 & booking no. Is[protected]. After 20 days there is no delivery of cylinder & no any response from raghav bharat gas agency dadri. Kindly give us right suggestion & provide us solution. Regards dhanajay pandey consumer no. 35011511 mob. No. [protected]

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