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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8

Updated: Nov 1, 2025

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2103

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3980

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 96

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Address: New Delhi, Delhi, 110082

Website: Consumer complaints. In

Meine 24/01/2018 ko cylinder ke liye booking kiya tha. Jiska booking no. 73543 hai. Or cylinder abhi tak deliver nahi hua hai. Mei par day regularly phone karta hu ki cylinder kab ayega or shakuntla bharat gas agency wale roj kahte hai ki 2-3 hours aapka cylinder aa jaye ga lekin cylinder abhi tak nahi aaya hai or mujhe 01/02/2018 ko cylinder delivered ka sms aaya hai lekin cylinder abhi tak nahi aaya or 2-3 din se to agency wale call bhi nahi utha rahe hai. Ye sabhi milkar cylinder black karte hai 7 din se me bahar se gas le raha hu ye sab black market ko badawa dena hai

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Feb 04, 2018

Updated by Rakesh Naagar Sakat karyawahi

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Address: 628008

Website: My Bharatgas

Sir,

Please refer my my bharatgas complant no. 2570259 dated 31/01/2018
And my query no. 2579551 dated 03/02/2018.
I request to provide me the subsidy for the refill purchase vide bill no.
Orno. 165560 dated 17/01/2018 regularly, as remitted me earlier, to the bank mentioned in the query no. 2579763 dated 03/02/2018.
Once again i do furnish the details of my bank, for your kind perusal :-

Name anto raj vaz j.
S. B. Account no. [protected]
Name of bank pandyan grama bank
Branch puthukudi, tuticorin branch
Ifs code ioba0pgb001

My aadhaar no. Linked
With the bank[protected]

Thanking you sir, please send your resolution for the above query details in my email id :- [protected]@gmail.com

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: Darjeeling, West Bengal, 734001

I am an existing consumer of bharat gas with consumer no. Being 83132859. My connection status is showing blocked from last few days and i am unable to book re-filled cylinder.in spite of repeated complaints to the toll free number as well as local distributor, nothing is done and is still lying blocked. The situation is getting worse as i have no alternative source of cooking

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: Nagpur, Maharashtra, 440007

Sir,
I am Naveen Singh, holding LPG Bharat Gas consumer NO. 64379516,
regd mob no. [protected] my LPG distributor is Suvidha Gas Agency, Maintenance Command Indian Air Force. Initially I was receiving LPG subsidy in my SBI account. Since last 2 times I am not receiving my LPG subsidy. After inquiry from by distributor I came to know that it is going some where else, where I am not holding account number.

It is requested that my problem may kindly resolved at earliest.

Regards

Naveen Singh.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Feb 04, 2018

Updated by nav672 Sir,

Thanks for your early response and action.

It is to inform that issue has been resolved. Once again I thanks your team for help me out.

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Address: 411012

I was receiving the gas susidy to my corporation bank account but i closed that account. Since that i am not receiving the subsidy in my new axis bank account. I have already linked my aadhar card to my axis bank account but still i am not receiving the subsidy. Bank is telling me that they have already linked the aadhar card to the bank. I am not able to understand the problem.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: Pondicherry, Puducherry

Sri Ramachandra gas agency mudaliarpet, Pondicherry, my customer number 15027, Bill date[protected], invoice number 107490, I have already registered with link with my Aadhar card my bank, I don't get a subsidy amount after purchase of the gas cylinder by the company I don't get proper answer when contacting that office and requested to help you get my money through that company thankyou

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Address: 509204

Dear Sir, I have already linked my Aadhaar No.[protected] to SBI Bank, DEVARKADA, 509204, it is not updated in NPCI database yet. I have verified with Bank and they confirmed that they already linked my Aadhaar to bank A/C No:[protected] . Please help me in this matter and resolve the problem. But now in this time Aadhaar number inactive. TO SHOWING ON NPCI.ALSO INACTIVATE.

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Address: 854305

My aadhar card no. I. E.[protected] and i have linked with lpg connection (Consumer id : 21671, bharatgas) with my agency (Aadhuni gas seva) as well as my bank account (State bank of india and after link adhar no in orrintal bank of commers) but till date the status shown npci not mapped aadhar no. With bank. So please check and do the needful step in this regarding.

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Address: 620019

My consumer no. Is 52153265 with nandha gas agency, srirangam, trichy. They have not been delivering the refill in time. This has happened on many occasions and i had given complaint earlier also and got resolved. But this is continuing quite frequently. Presently they have made a cash memo no. 188893 on 20.01.2018 and sent an sms to that effect. But the refill has not been delivered till date. I had personally visited the agency twice and they promised to deliver the refill the same day. But it has not happened. Please look into this and arrange to get the refill delivered without further delay. Alternately if they find it difficult to deliver in our area then from next time onwards we may be attached with some other agency who can provide better service.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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S

Sadanand G Chavan

from Bengaluru, Karnataka

Jan 29, 2018

Sadanand G Chavan

Dear Sir/Mam

I want to change of my Bharth Gas Connection from district :Haveri, Karnataka To Bagalkot district Karnataka .please sujjest me what is the procedure .please revert me immediately.

[protected]@gmail
com

K

Kar69

from Hyderabad, Telangana

Feb 1, 2018

Hi, I booked my gas cylinder on 19th of Jan today is 29th Jan but still the agency is delivering the cylinder after a long followup also. So Plz help on this.

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Address: Thane, Maharashtra, 421301

Respected sir/mam,
I am nisar khan having a customer no.80230804. I have a lots of compliments against delivery boy n agency because they demanding extra charges for delivery of cylinder rather than actual amount of cylinder. They are not provide any bill memo of booking cylinder & if am not able to pay extra charges they're not delivered the cylinder they told me when i went to lodge the complaint into respective agency.
Pls. Do something n do me needful.

Yours gratefully
Nisar khan

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Jan 27, 2018

Updated by Nisar Raju Khan Respected sir/Mam,
I am Nisar Khan having a customer no.80230804. I have a lots of compliments against delivery boy n agency because they demanding extra charges for delivery of cylinder rather than actual amount of cylinder. They are not provide any bill memo of booking cylinder & if am not able to pay extra charges they're not delivered the cylinder they told me when i went to lodge the complaint into respective agency.
Pls. Do something n do me needful.

Yours gratefully
Nisar Khan

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U

Ushapm

from Mumbai, Maharashtra

Feb 1, 2018

Gas leakage or regulator might be spoiled. Gas doesn't close at night and there is a gas smell at home in the morning.

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Address: 400101

Subsidy is not credited because npci is showing aadhar inactive.
I have checked with bank and gas distributor and both have confirmed aadhar is duly registered. They do not know reason for npci showing account inactive. They also do not give any solution.
There is no reply on customer care no of npci.
My lpg con no is 59942354, mumbai.
Please give me solution on my contact no [protected]

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Address: Valsad, Gujarat, 396002

Dear sir

Am unable to book my refill for consumer no 52260817, have visited distributor kedaria gas service at valsad. Gj on 25th jan 18 at 9.45 am. My both cylinders are empty and requested them for refill urgently but they are asking for 2 days time, first they want to send service person for checking after getting report only they will book cylinder. The concerned officer was not available at office till 10 am. Is it mandatory to get checked gas connection for refill? How much is chargeable for checking of gas connection, what is frequency? Why basic needs are blocked by agency even after request.

Regds
Mahesh

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Thulasiram85

from Bengaluru, Karnataka

Jan 29, 2018

This is my customer id 74658228 name Pakala Thulasiram last one year i am not booking cilynder because i shift my family now again i came now its block so kindly un block my connection

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Address: Khordha, Odisha, 751024

As advised by your customer care executives, i had visited my banker i. e. SBI & Karnatak Bank to deactivate my aadhar number & activate after 24 hours. But still I have not yet received the subsidy amount. In this regard I have complained many times to your BPCL customer care, but not fruitful till yet.
Booking dt.[protected], No. 113900, Received Dt.[protected] Subsidy Payment is not getting processed due to : Aadhar Not Active

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Jan 24, 2018

Sukesh Garg's response Subsidy account change

Jan 28, 2018

Updated by biswajitsahoo Booking dt.[protected], No. 95608, Received Dt.[protected] Subsidy Transfer failed due to Aadhaar Number Inactive

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Sukesh Garg

from Jaipur, Rajasthan

Jan 29, 2018

My consumer I'd : 58413690 Mobaile number: [protected]
Customer name: Mukesh Kumar Garg
Address:IPIA ROAD NO:7, KOTA (RAJ.)

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Website: [email protected]

I am avadhesh gupta as a consumer of bharat gas from the chhattisgarh state and dis. Kabirdham. The problem is that, the subsidy is not transfer on my account last 6 months and also there is the customer care says not register my mo. No. I checked from the gas agency there is all information submitted.. But problem is not solved..
Consumer no. : 86244387
Consumer name : avadhesh gupta
Distributor name: jai guru ghasi das lpg, pandatarai, dis.-kabirdham.

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Address: Koraput, Odisha

I am a consumer of bharat gas & my consumer number is 8552. But it has been blocked due to certain reason. I also have submitted kyc form with my aadhaar. But still now it has been blocked & i can't able to refilling my cylinder. I am facing so many difficulties for this purpose as i am a working lady. So sir i request you kindly unblock my gas connection so early as you can please.

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Dear sir/madam,

Kindly change my lpg connection to subsidy category because it is showing wrong dbtl status as opt out of subsidy by mistake in the online and due to which subsidy is not getting received in my acount.

Consumer no.: 71912235
Consumer name : mr. Ayush garg
Distributor name: ram gas service
Lpg id: 1 [protected]
Mob - [protected]

I humbly request you kindly de-active by wrong booking opt scroll of honour.

Thank you.
Ayush garg

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Jan 18, 2018

`raibenpatel's response Subsidy of gas cylinder is not transfered in my account and massage sen on my mobile which account number is wrong . Its' account is other person. so please subsidy tranafered in my bank account which i had submitted in agency office & bank with my aadhacard .

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`raibenpatel

from Ahmedabad, Gujarat

Jan 23, 2018

My Name is Patel Trikamlal Manilal
Consumer No -005423,
Distributor - Pratik Gas Agency-PALANPUR, Dist.- Banaskantha Gujarat

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Address: Unnao, Uttar Pradesh, 209801

Dear sir/madam,

Kindly change my lpg connection to subsidy category because i have clicked opt out of subsidy by mistake in the online.

Consumer no.:10829
Consumer name : mr. Narendra singh
Distributor name: hari bharatgas agencies unnao (Dis. Code:209801)
Lpg id: 1 [34412483]
Mob - [[protected]]

I humbly request you kindly de-active by wrong booking opt scroll of honour.

Thank you.
Narendra singh

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Dharmider Bakshi

from Gurgaon, Haryana

Jan 24, 2018

Hi, I have applied for a new connection on dated[protected] through Online(ebharat). I don't submitted online docs.Password in my registered mob num or my mail. I got the msg like OTP limit Exceeded. So kindly check my concern. Req Id: 45617882 Mob num: [protected]

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Address: 212301

Sir
Name K S Singh
My LPG ID[protected]
Customer no. 10131.
My adhaar has been linked with my account no. But subsidy is not being credited to my account for last 2 times since Oct2017.
I hv complaint several times but result is zero. I'm fed up with ur service.
Pls check n credit my subsidy asap.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

With referance previous complaint number 2159096 (https://my.ebharatgas.com/ccs/LPGWeb.faces), i was givens assurance that my subsidy issue will be closed soon, but still i am not getting subsidy in my bank account. I have talked on the provided number many times crc loni[protected] and after that no one picked my call again since 15 days or called me back. My alternate number is [protected]. I am very surpriced that i am not getting my money. Please let me know what is the exact way to solve this in this month only, otherwise i am eligible for interest on subsidy amount which should be provided by the dealer.

2159096 complaint was regested via "https://my.ebharatgas.com/ccs/ComplaintCreationLPG.faces" but since then i am not event able to register againa ny complaint.

Consumer number: 11297
Lpg id: 1 [protected]

Please look in the metter.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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edekgag1985

from Noida, Uttar Pradesh

Feb 3, 2018

HI team any update, as I didn't get any news yet .My LPG subsidy is not being payed since last 2 years.

Distributor says my Adhar card is linked here and bank (Syndicate) says your Adhar cards is also linked here .Then why still my subsidy is not being credited .

Consumer No: 11297
LPG Id: 1 [protected]
Distributor Name: KRISHNA BHARAT GAS

E

edekgag1985

from Noida, Uttar Pradesh

Feb 23, 2018

HI,

Us there any update,

Please contact or sent the solution on email Id deepak.garg.[protected]@gmail.com

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Address: 755019

Regarding my subsidy not transfer to my account
Narayan prasad sahu
I am having bpcl cyclinder connection in devi gas jajpur (Odisha). I am giving the detail of my sbi account number [protected] to bpcl devi gas dealer for subsidy transfer. They automatically changed my bank account after four month for subsidy transfer onthar bank jila sahkari bank raipur but not recevied subsidy. Bharat gas customer telephonic told airtel payment bank.
Dear sir pls return my subsidy old a/c.
Consumer id 28473
Devi gas jajpur
Query 2536295

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