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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 99

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M
mpr@1234
from Mumbai, Maharashtra
Jan 4, 2018
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Address: Mumbai City, Maharashtra

My self m prusty. My consumer no is 82986856. My lpg connection is in nausanik gas agency in navy nagar colaba mumbai. My connection is blocked view adhaar card of last connection was not delinked from sanjay enterprise in visakhapatnam. After giving reminder they have delinked my adhaar no as they have told me
But here my adhaar is not linked. So please link my adhaar no[protected].
Regards
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    prakashprem
    from Mumbai, Maharashtra
    Jan 4, 2018
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    Address: Mumbai City, Maharashtra, 400012

    Sir, my name is prakash sitaram sakpal i have made a mistake, i select opt out of subsidy by mistake. Please i regret you to cancel my request. My detail about connection is mention below.

    Consumer no:[protected]
    Consumer name:- prakash sitaram sakpal
    Aadhar number:[protected]
    Distributor code:- 110885
    Distributor name:-manohar gas service

    From:-
    Prakash sitaram sakpal
    Curry road (East)
    Mumbai - 400012
    Mob:- [protected] / [protected]
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Jan 04, 2018
    Updated by prakashprem
    Sir, my name is Prakash Sitaram Sakpal I have made a mistake, I select OPT out of subsidy by mistake. Please I regret you to cancel my request. My detail about connection is mention below.

    Consumer No:[protected]
    Consumer Name:- Prakash Sitaram Sakpal
    Aadhar Number:[protected]
    Distributor code:- 110885
    Distributor Name:-Manohar Gas service

    From:-
    Prakash Sitaram Sakpal
    R. No. 12, M.P. Road,
    Khaparadev Nivas,
    Curry Road (East)
    Mumbai - 400012
    Mob:- [protected] / [protected]
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      B
      biswajitsahoo
      from Haldia, West Bengal
      Jan 3, 2018
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      On 21.12.17, i have received a message that "dear consumer your lpg subsidy of rs.261.38 failed, kindly provide your bank and aadhaar details to your distributor also link your aadhar to your bank account" against my gas booking on 17.12.17

      Earlier also on 19.11.17, i had got a message that "transfer of subsidy of rs 254.88 for lpg cylinder supplied vide cash memo no 152967 has failed. For details please contact [protected]".

      It is here to be noted that i have given my aadhar card to link in bank as well as the distributor for 3 times, but till yet i can not received my subsidy for two times.

      Lastly request you please do the needful for an early payment of the subsidy amount to any account of mine.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Jan 24, 2018
      Updated by biswajitsahoo
      As advised by BPCL customer care executives, i had visited my two bankers i. e. Karnatak Bank & State Bank of India to deactivate then activate after 24 hours, but still my subsidy amount is not yet received.
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        D
        dp5469
        from Delhi, Delhi
        Jan 2, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

        Dear sir/mam, i am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking date is 16.12.2017 & booking no. Is[protected]. After 20 days there is no delivery of cylinder & no any response from raghav bharat gas agency dadri. Kindly give us right suggestion & provide us solution. Regards dhanajay pandey consumer no. 35011511 mob. No. [protected]
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          V
          venkitachalamh
          Jan 2, 2018
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          Address: 641011
          Website: Consumer complaints

          I am dr narayanaswami a customer of your lpg distributor in coimbatore tamilnadu and. There is a defect in the mouth of the cylinder and there delivery boy has advised to get it replaced and even though we have made several requests since saturday 30.12.17 your distributor has not cared to our compliant and we have to suffer. The name of the distributor is rj gas agency
          T. B. Sreeram lay out coimbatore.641011. Their phone nos[protected] and 2449977. Their distributor code is 114606. My consumer no is 44054040.

          Thanking you
          Yours faithfully

          Dr narayanaswami coimbatore 2.1.2018
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          I am Appaso pralhad Parekar a consumer of Bharat Gas by mistake l am wrongly clicked opt out of subsidy l am not getting any subsidy then.l kindly request you to deactivate opt out of subsidy.mishara gas Jabalpur, c.no[protected].
          I have booked my gas cylinder at 20th of December (Kohli gas Dehu road)

          yesterday i talk with that agent he is asking me for extra money

          where should i complaint please confirm
          my contact number is [protected]

          kindly confirm

          thanks
          Vaibhav
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            N
            N.S.Visweswaraiah
            from Bengaluru, Karnataka
            Dec 30, 2017
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            Address: Bangalore, Karnataka, 560076
            Website: [email protected]

            For the last 3 years subsidy amount was being credited to my iob s/b account. Since september 2017 it is credited to canara bank where i do not have any account. How is it possible.
            Dealer: ganapathy raja enterprises jayanagar bangalore
            Consumer no: 12622
            Bank details: iob s/b acct: [protected]
            Name: n. S. Visweswaraiah
            A-805 mantri elegance apts:
            Bannerghatta road
            Bangalore 560076
            Cell: [protected]

            Amounts.:invoice no: 91547 dated 08/09/2017: amt: rs.107.46
            Invoice no: 153408 dated: 20/12/2017: amt:rs. 248.93
            Pleaqse credit these amounts top my iob account and in future also.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            We visited three times to update my bank account for lpg subsidy but staff is not co-operated, and now we not receiving any gas subsidy.
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              S
              Shankarachary Velakanti
              from Hyderabad, Telangana
              Dec 30, 2017
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              Address: Hyderabad, Andhra Pradesh

              I two times complaint to bharat gas through online complaint no.2419804 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online, click the wrong option by mistake, but now i want to get subsidy please look into matter an resolve my issue. Name:v shankara chary, my consumer no.71423035, distributor name - rajeswara gas agency kompally, medchal, telanagana, mob. No.[protected], mail id:sshankar. [protected]@gmail.com
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                M
                MD naddy
                Dec 29, 2017
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                Address: Dhanbad, Jharkhand, 826001

                Dear sir / madam
                I applied for new bharat gas connection form daily need agency in dhanbad on dated 29/11/2017. Request no:[protected].
                He rejected my new connection due to old stove. But field supervisor told me the is ok right now.

                Again i applied dated 27/12/2017 for the same with stove which is the cost of rs 1900 /. Which request no:[protected]

                Now he pressurize me that he give me a new connection but must by a new stove which is the cost of near about rs 3000 / & some other charges along with. Otherwise he can't give me new connection.

                I am ready to pay all online charges for a new connection else not.

                Thanking you
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  S
                  Suresh Attelly
                  Dec 28, 2017
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                  Address: 500010

                  This is sureshkumar attelly, telangana state, secunderabad bollaram area. My consumer id: 66108721, my lpg distributor name: sai priya agencies, address: plot no.104, sneha enclave, 500010,
                  Contact no:[protected]. My delivery distance is about 3.5km from the distributor godown as i am applicable to free home delivery but delivery boy demanding 50 rs for delivering the cylinder. I am requesting you to take action against the distributor and educate them to not taking the delivery charge up to 5km distance as 2014 guidelines.
                  I need the status of the complaint about my mobile number [protected].
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    santop321
                    from Bansi, Uttar Pradesh
                    Dec 28, 2017
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                    Address: Gorakhpur, Uttar Pradesh, 273001

                    I am a consumer of sushila gas service, chhatra sangh chauraha, gorakhpur (Up). I received my delivery lpg cylinder on 15.12.2017 which was found filled with water. I complaint it at once to the related agency but not responded by the agency.
                    Consumer no.- 615856
                    Consumer name - satyendra kumar dubey s/o bhupendra prasad dwivedi
                    Address - h. No.- 96, gayghat buzurg, rampur, gorakhpur - 273016
                    Mobile no.- [protected]
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      A
                      amsinalmeida
                      from Mumbai, Maharashtra
                      Dec 28, 2017
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                      Address: 400601
                      Website: www.bharatpetroleum.in

                      Submit vigilance complaint http://tinyurl.com/zpuffvh via @bpclimited : major illegal dispensation of petrol and diesel in

                      Plastic and tin cans observed at bharat petroleum - babubhai petrol pump. Thane (W) complaint number : 2462077 (Submitted

                      With customer care). Safety of customers put at risk without any regards by bpcl employees.

                      Incident details:

                      Empty tank on highway with closest petrol pump being bharat petroleum - babubhai petrol pump. Thane (W).
                      Approached them with a empty can available (Veedol 4t 1 litre engine oil plastic can).
                      Executive at the pump refused to provide petrol stating that it against the rule. (Funny part being 3 days back i filled

                      Petrol in the same can due to a similar issue and the executive had no reservations and provided fuel in the can)
                      On probing further to understand the policy details on whether dispensation is allowed in any other forms of storage

                      Containers and whether the same is appicable to both petrol and diesel. Following is the verbatim from the executive
                      "we will give diesel in any type of containers and the quantity does not matter. Petrol will be provided only in tin cans and

                      Not in any type of plastic containers". As i had filled petrol in the very same can a couple of days ago i further checked

                      How the same was provided if there were such rules in place? The executive just started behaving rudely and told me to go

                      Away without offering any help in my situation. (Stranded with no fuel and being almost 21:00 hrs all other pumps in the

                      Surrounding area were about to close down as well.)

                      I was on my way back to my bike trying to figure out how to get my problem solved when i happened to meet an acquintance from

                      The vicinity and i shared my issue with him. He quicly took the very same can and went to the petrol pump and they provided

                      Him with petrol no questions asked which left in a state of disgust and shock)

                      I asked myself whether it really mattered about the excuse i provided at the time would have produced different results. I

                      However decided to stick with the truth and told the executive my problem with being stranded on the highway with no fuel.

                      One more incident that comes to my mnd as i was drafting this email where there were atleast 5 gallons in the boot of a muv

                      Being filled with diesel from the same pump approximately 2 weeks back while i was at the pump filling petrol.
                      In my telephonic conversation while registering my complaint with bpcl i came to learn from the customer care representative

                      That any kind of dispensation be it petrol or diesel in any type of containers was strictly prohibited.

                      As a loyal customer who always visits bpcl pumps as as the level of service and integrity has always been flawless, this was

                      A really bad example set by one of its pumps. I feel its a matter of grave concern that the rules are not the same for

                      Everyone in matters concerning safety of customers and citizens. (I was denied fuel in a can whereas a local resident was

                      Provided the same)

                      Awaiting action initiated towards the pump in question. Will keep this dialogue box updated as soon as i hear from the

                      Executive looking into my complaint.

                      Complaint numbers: 2462077 / 2462600
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      To day I am going to bhdradrikothagudem Bharath petroleum bunk near fresh super market filling the fuel to my scooty ask to the employe feed 420 rs petrol and plz don't control to the pump u alredy feed 420 rs at system I told it was fine after he over to react at given adivising next time you feel the bottle and feel the petrol and argument start and push my shoulder valgur behaviour and I am also react to push plz every time he behev sooo rudely plz action employe name Sunil address bhadradri kothagudem dist kothagudem
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                        J
                        joseroo6
                        from Mumbai, Maharashtra
                        Dec 26, 2017
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                        Address: Mumbai City, Maharashtra, 400078

                        I called up sunil gas agency (Bhandup west) at 16:50 today to report about gas leakage at my home, they advised me to switch off the regulator and informed that one of the staff will come to get it checked within 1.5 hours however no one has come till now and when i called again to check the where abouts of the staff no one is answering the call.in spite of knowing the complexity of the issue sunil gas agency bhandup (West) displayed a casual attitude
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          V
                          VIPULBHAI DAVE
                          from Ahmedabad, Gujarat
                          Dec 24, 2017
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                          Sir i want my bharatgas subsidy because by mistake i had click on give up subsidy option. So please give me my subsidy regularly. My customer id no[protected]. Mo-[protected]. My email address - [protected]@gmai.com. Please help me i want my subsidy 🙏🙏🙏🙏🙏🙏🙏
                          So deactivate give up subsidy. I want my bharatgas subsidy active please activate my bharatgas subsidy thanks.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          DEAR SIR,
                          i raised my LPG booking on december 2nd, still i'm not received my lpg cylinder.nearly 18 days is over, the distriubuter is telling it was in delivery person, but the delivery boy told the cylinder is not with me and contact to agency.kindly accept my complaint and do your best.
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                            R
                            ravi jija ji
                            from Thanesar, Haryana
                            Dec 24, 2017
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                            Address: Palwal, Haryana, 121106

                            Subsidy of my gas connection was taken back accidentally from me. I want my pending money back and to restart my subsidy. I am attaching my detail in the attached photo. I am not in the condition to give up my subsidy because poorest of poor like me cannot afford this. I am not given my subsidy for last one year. I was pretty sure that i will be given my subsidy into my account so i neither disturb bank official nor gas agency staff. This problem was faced by some of my colleagues also who told me and i checked it. This step of giving up is not a voluntary from my side. I am also spending 100 rupees on this application. Please have some pity on me.
                            Thanking u
                            Consumer no 0087
                            Lpg id 1 [protected]
                            Aadhar[protected]
                            City hodal
                            Palwal
                            Haryana121106
                            Dealer sushant gas
                            Email [protected]@gmail.com
                            Phone no [protected]
                            [protected]
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              A
                              ajittoton
                              from Kolkata, West Bengal
                              Dec 23, 2017
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                              Address: 713101

                              I am a cousumer of lpg gas. My register mobile number is [protected] and id is[protected] and my distrubuter name is debdutta gas agency in burdwan. I submit gas refilling request on 14.12.2017 and my bill also raised but still now i am not received my delivery. When i call on[protected], no respose. I call on [protected] and found wrong number.
                              I have no time to meet at office as i am a service holder in a private company.
                              So, please look after the above said matter and solve my problem as early as possible.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                Jai Bhagwan Saini
                                from Basi, Punjab
                                Dec 23, 2017
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                                Address: Mohali, Punjab, 160055

                                By mistake i opted out domestic lpg gas subsidy through android app. Please re opt my domestic gas cylinder subsidy. My consumer no. Is 13027 and my registered mobile no. Is [protected], my distributor is ravinder interprises phase-3b2 mohali. There is no option to re opt subsidy in android app or kindly update your android app so that if any body opt out this option by mistake, he can re avail the subsidy or please suggest how can i re opt subsidy.

                                Thanks
                                Jai bhagwan saini
                                Has no. 1327
                                Registered mobile no. [protected]
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  balapoon
                                  from Chennai, Tamil Nadu
                                  Dec 21, 2017
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                                  Address: 600071

                                  I two times complaint to bharat gas through online complaint no.2413973 & complaint no.2437741 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-r. Balaji, my consumer no.50748601, lpg id:1 [protected] distributor name - sri kavish baharatgas agency, 11, kovilpathagai main road, avadi 600062, dist mob. No.[protected], mail id - [protected]@yahoo.com..
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Dec 26, 2017
                                  Updated by balapoon
                                  Sir,
                                  not yet contact me your representative or customer care.
                                  Dec 27, 2017
                                  Updated by balapoon
                                  they are chit my subsidy money
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                                    Rahees ahmad
                                    from Kanpur, Uttar Pradesh
                                    Dec 21, 2017
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                                    Dear sir,
                                    I have linked my aadhaar[protected] with my bank account and lpg istributor. But according to ncpi aadhaar linking status in bank (As per ncpi : not submitted) not submitted i have asked so many so many in my bank and they said they had done from his side and updated my bank account and its not updated from ncpi and how i know the status of this bank person given the aadhaar linking receipt with my bank account. Please tell me the solution about this issue. My mobile no:-[[protected]}
                                    My consumer no:[protected]
                                    My bank name:- sbi prem nagar sitapur
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      Nidhikawal
                                      from Delhi, Delhi
                                      Dec 21, 2017
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                                      Address: New Delhi, Delhi, 110041

                                      Dera sir,
                                      I am a consumer of 'bharat gas service'
                                      And having a gas connection no.-170, dulichand, address - m-67, camp no.-3 nangloi, new delhi -110041. We have shifted to a-26, kuwar singh nagar, nangloi, delhi-41
                                      So, i want to chnage my address for getting a gas cyliender at my home. Please change my address given below.
                                      A-26, kuwar singh nagar, near nilothi more, nangloi, new delhi -110041
                                      I shall be obliged to you...
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        Neeraj1706
                                        from Delhi, Delhi
                                        Dec 21, 2017
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                                        Address: New Delhi, Delhi, 110059

                                        Dear all,
                                        I have booked the refile cylinder, your company delivery boy come to my home & those cylinder he deliver to me that cylinder not completely full, in that cylinder 1.5 kg gas is less & he pressure me accept that cylinder, when i was refused too accept that 1.5 kg less cylinder he promise me he bring next day full gas cylinder but he didn't bring the cylinder but cancel the my refile cylinder request, it mean either i accept the 1.5 kg less gas cylinder or if am not accept the cylinder he will cancel the my refile reuest, apart of that am going two times milind gas agency & complaint her delivey boy but agency not taken a necessary step her delivery boy name is mr. Sunil
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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