Bharat Petroleum [BPCL] Complaints & Reviews

On 21.12.17, i have received a message that "dear consumer your lpg subsidy of rs.261.38 failed, kindly provide your bank and aadhaar details to your distributor also link your aadhar to your bank account" against my gas booking on 17.12.17

Earlier also on 19.11.17, i had got a message that "transfer of subsidy of rs 254.88 for lpg cylinder supplied vide cash memo no 152967 has failed. For details please contact [protected]".

It is here to be noted that i have given my aadhar card to link in bank as well as the distributor for 3 times, but till yet i can not received my subsidy for two times.

Lastly request you please do the needful for an early payment of the subsidy amount to any account of mine.

Dear sir/mam, i am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking date is 16.12.2017 & booking no. Is[protected]. After 20 days there is no delivery of cylinder & no any response from raghav bharat gas agency dadri. Kindly give us right suggestion & provide us solution. Regards dhanajay pandey consumer no. 35011511 mob. No. [protected]

I am dr narayanaswami a customer of your lpg distributor in coimbatore tamilnadu and. There is a defect in the mouth of the cylinder and there delivery boy has advised to get it replaced and even though we have made several requests since saturday 30.12.17 your distributor has not cared to our compliant and we have to suffer. The name of the distributor is rj gas agency
T. B. Sreeram lay out coimbatore.641011. Their phone nos[protected] and 2449977. Their distributor code is 114606. My consumer no is 44054040.

Thanking you
Yours faithfully

Dr narayanaswami coimbatore 2.1.2018

For the last 3 years subsidy amount was being credited to my iob s/b account. Since september 2017 it is credited to canara bank where i do not have any account. How is it possible.
Dealer: ganapathy raja enterprises jayanagar bangalore
Consumer no: 12622
Bank details: iob s/b acct: [protected]
Name: n. S. Visweswaraiah
A-805 mantri elegance apts:
Bannerghatta road
Bangalore 560076
Cell: [protected]

Amounts.:invoice no: 91547 dated 08/09/2017: amt: rs.107.46
Invoice no: 153408 dated: 20/12/2017: amt:rs. 248.93
Pleaqse credit these amounts top my iob account and in future also.

I two times complaint to bharat gas through online complaint no.2419804 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online, click the wrong option by mistake, but now i want to get subsidy please look into matter an resolve my issue. Name:v shankara chary, my consumer no.71423035, distributor name - rajeswara gas agency kompally, medchal, telanagana, mob. No.[protected], mail id:sshankar. [protected]@gmail.com

Dear sir / madam
I applied for new bharat gas connection form daily need agency in dhanbad on dated 29/11/2017. Request no:[protected].
He rejected my new connection due to old stove. But field supervisor told me the is ok right now.

Again i applied dated 27/12/2017 for the same with stove which is the cost of rs 1900 /. Which request no:[protected]

Now he pressurize me that he give me a new connection but must by a new stove which is the cost of near about rs 3000 / & some other charges along with. Otherwise he can't give me new connection.

I am ready to pay all online charges for a new connection else not.

Thanking you

This is sureshkumar attelly, telangana state, secunderabad bollaram area. My consumer id: 66108721, my lpg distributor name: sai priya agencies, address: plot no.104, sneha enclave, 500010,
Contact no:[protected]. My delivery distance is about 3.5km from the distributor godown as i am applicable to free home delivery but delivery boy demanding 50 rs for delivering the cylinder. I am requesting you to take action against the distributor and educate them to not taking the delivery charge up to 5km distance as 2014 guidelines.
I need the status of the complaint about my mobile number [protected].

I am a consumer of sushila gas service, chhatra sangh chauraha, gorakhpur (Up). I received my delivery lpg cylinder on 15.12.2017 which was found filled with water. I complaint it at once to the related agency but not responded by the agency.
Consumer no.- 615856
Consumer name - satyendra kumar dubey s/o bhupendra prasad dwivedi
Address - h. No.- 96, gayghat buzurg, rampur, gorakhpur - 273016
Mobile no.- [protected]

Submit vigilance complaint http://tinyurl.com/zpuffvh via @bpclimited : major illegal dispensation of petrol and diesel in

Plastic and tin cans observed at bharat petroleum - babubhai petrol pump. Thane (W) complaint number : 2462077 (Submitted

With customer care). Safety of customers put at risk without any regards by bpcl employees.

Incident details:

Empty tank on highway with closest petrol pump being bharat petroleum - babubhai petrol pump. Thane (W).
Approached them with a empty can available (Veedol 4t 1 litre engine oil plastic can).
Executive at the pump refused to provide petrol stating that it against the rule. (Funny part being 3 days back i filled

Petrol in the same can due to a similar issue and the executive had no reservations and provided fuel in the can)
On probing further to understand the policy details on whether dispensation is allowed in any other forms of storage

Containers and whether the same is appicable to both petrol and diesel. Following is the verbatim from the executive
"we will give diesel in any type of containers and the quantity does not matter. Petrol will be provided only in tin cans and

Not in any type of plastic containers". As i had filled petrol in the very same can a couple of days ago i further checked

How the same was provided if there were such rules in place? The executive just started behaving rudely and told me to go

Away without offering any help in my situation. (Stranded with no fuel and being almost 21:00 hrs all other pumps in the

Surrounding area were about to close down as well.)

I was on my way back to my bike trying to figure out how to get my problem solved when i happened to meet an acquintance from

The vicinity and i shared my issue with him. He quicly took the very same can and went to the petrol pump and they provided

Him with petrol no questions asked which left in a state of disgust and shock)

I asked myself whether it really mattered about the excuse i provided at the time would have produced different results. I

However decided to stick with the truth and told the executive my problem with being stranded on the highway with no fuel.

One more incident that comes to my mnd as i was drafting this email where there were atleast 5 gallons in the boot of a muv

Being filled with diesel from the same pump approximately 2 weeks back while i was at the pump filling petrol.
In my telephonic conversation while registering my complaint with bpcl i came to learn from the customer care representative

That any kind of dispensation be it petrol or diesel in any type of containers was strictly prohibited.

As a loyal customer who always visits bpcl pumps as as the level of service and integrity has always been flawless, this was

A really bad example set by one of its pumps. I feel its a matter of grave concern that the rules are not the same for

Everyone in matters concerning safety of customers and citizens. (I was denied fuel in a can whereas a local resident was

Provided the same)

Awaiting action initiated towards the pump in question. Will keep this dialogue box updated as soon as i hear from the

Executive looking into my complaint.

Complaint numbers: 2462077 / 2462600

I called up sunil gas agency (Bhandup west) at 16:50 today to report about gas leakage at my home, they advised me to switch off the regulator and informed that one of the staff will come to get it checked within 1.5 hours however no one has come till now and when i called again to check the where abouts of the staff no one is answering the call.in spite of knowing the complexity of the issue sunil gas agency bhandup (West) displayed a casual attitude

Sir i want my bharatgas subsidy because by mistake i had click on give up subsidy option. So please give me my subsidy regularly. My customer id no[protected]. Mo-[protected]. My email address - [protected]@gmai.com. Please help me i want my subsidy 🙏🙏🙏🙏🙏🙏🙏
So deactivate give up subsidy. I want my bharatgas subsidy active please activate my bharatgas subsidy thanks.

Subsidy of my gas connection was taken back accidentally from me. I want my pending money back and to restart my subsidy. I am attaching my detail in the attached photo. I am not in the condition to give up my subsidy because poorest of poor like me cannot afford this. I am not given my subsidy for last one year. I was pretty sure that i will be given my subsidy into my account so i neither disturb bank official nor gas agency staff. This problem was faced by some of my colleagues also who told me and i checked it. This step of giving up is not a voluntary from my side. I am also spending 100 rupees on this application. Please have some pity on me.
Thanking u
Consumer no 0087
Lpg id 1 [protected]
Aadhar[protected]
City hodal
Palwal
Haryana121106
Dealer sushant gas
Email [protected]@gmail.com
Phone no [protected]
[protected]

I am a cousumer of lpg gas. My register mobile number is [protected] and id is[protected] and my distrubuter name is debdutta gas agency in burdwan. I submit gas refilling request on 14.12.2017 and my bill also raised but still now i am not received my delivery. When i call on[protected], no respose. I call on [protected] and found wrong number.
I have no time to meet at office as i am a service holder in a private company.
So, please look after the above said matter and solve my problem as early as possible.

By mistake i opted out domestic lpg gas subsidy through android app. Please re opt my domestic gas cylinder subsidy. My consumer no. Is 13027 and my registered mobile no. Is [protected], my distributor is ravinder interprises phase-3b2 mohali. There is no option to re opt subsidy in android app or kindly update your android app so that if any body opt out this option by mistake, he can re avail the subsidy or please suggest how can i re opt subsidy.

Thanks
Jai bhagwan saini
Has no. 1327
Registered mobile no. [protected]

I two times complaint to bharat gas through online complaint no.2413973 & complaint no.2437741 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-r. Balaji, my consumer no.50748601, lpg id:1 [protected] distributor name - sri kavish baharatgas agency, 11, kovilpathagai main road, avadi 600062, dist mob. No.[protected], mail id - [protected]@yahoo.com..

Dear sir,
I have linked my aadhaar[protected] with my bank account and lpg istributor. But according to ncpi aadhaar linking status in bank (As per ncpi : not submitted) not submitted i have asked so many so many in my bank and they said they had done from his side and updated my bank account and its not updated from ncpi and how i know the status of this bank person given the aadhaar linking receipt with my bank account. Please tell me the solution about this issue. My mobile no:-[[protected]}
My consumer no:[protected]
My bank name:- sbi prem nagar sitapur

Dera sir,
I am a consumer of 'bharat gas service'
And having a gas connection no.-170, dulichand, address - m-67, camp no.-3 nangloi, new delhi -110041. We have shifted to a-26, kuwar singh nagar, nangloi, delhi-41
So, i want to chnage my address for getting a gas cyliender at my home. Please change my address given below.
A-26, kuwar singh nagar, near nilothi more, nangloi, new delhi -110041
I shall be obliged to you...

Dear all,
I have booked the refile cylinder, your company delivery boy come to my home & those cylinder he deliver to me that cylinder not completely full, in that cylinder 1.5 kg gas is less & he pressure me accept that cylinder, when i was refused too accept that 1.5 kg less cylinder he promise me he bring next day full gas cylinder but he didn't bring the cylinder but cancel the my refile cylinder request, it mean either i accept the 1.5 kg less gas cylinder or if am not accept the cylinder he will cancel the my refile reuest, apart of that am going two times milind gas agency & complaint her delivey boy but agency not taken a necessary step her delivery boy name is mr. Sunil

Dear sir
I have linked my adhaar[protected] with my bank account and my lpg distributor also. Lpg id[protected] but according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this. Plz inform me
Contact details - mob - [protected]
[protected]@gmail.com

Thank you!

Subsidy of my gas connection was taken back accidentally from me. I want my pending money back and to restart my subsidy. I am attaching my detail in the attached photo. I am not in the condition to give up my subsidy because poorest of poor like me cannot afford this. I am not given my subsidy for last one year. I was pretty sure that i will be given my subsidy into my account so i neither disturb bank official nor gas agency staff. This problem was faced by some of my colleagues also who told me and i checked it. This step of giving up is not a voluntary from my side. I am also spending 100 rupees on this application. Please have some pity on me.
Thanking u
Consumer no 0087
Lpg id 1 [protected]
Aadhar[protected]
Email [protected]@gmail.com
Phone no [protected]
[protected]