Bharat Petroleum [BPCL] Complaints & Reviews

This is sureshkumar attelly, telangana state, secunderabad bollaram area. My consumer id: 66108721, my lpg distributor name: sai priya agencies, address: plot no.104, sneha enclave, 500010,
Contact no:[protected]. My delivery distance is about 3.5km from the distributor godown as i am applicable to free home delivery but delivery boy demanding 50 rs for delivering the cylinder. I am requesting you to take action against the distributor and educate them to not taking the delivery charge up to 5km distance as 2014 guidelines.
I need the status of the complaint about my mobile number [protected].

I am a consumer of sushila gas service, chhatra sangh chauraha, gorakhpur (Up). I received my delivery lpg cylinder on 15.12.2017 which was found filled with water. I complaint it at once to the related agency but not responded by the agency.
Consumer no.- 615856
Consumer name - satyendra kumar dubey s/o bhupendra prasad dwivedi
Address - h. No.- 96, gayghat buzurg, rampur, gorakhpur - 273016
Mobile no.- [protected]

Submit vigilance complaint http://tinyurl.com/zpuffvh via @bpclimited : major illegal dispensation of petrol and diesel in

Plastic and tin cans observed at bharat petroleum - babubhai petrol pump. Thane (W) complaint number : 2462077 (Submitted

With customer care). Safety of customers put at risk without any regards by bpcl employees.

Incident details:

Empty tank on highway with closest petrol pump being bharat petroleum - babubhai petrol pump. Thane (W).
Approached them with a empty can available (Veedol 4t 1 litre engine oil plastic can).
Executive at the pump refused to provide petrol stating that it against the rule. (Funny part being 3 days back i filled

Petrol in the same can due to a similar issue and the executive had no reservations and provided fuel in the can)
On probing further to understand the policy details on whether dispensation is allowed in any other forms of storage

Containers and whether the same is appicable to both petrol and diesel. Following is the verbatim from the executive
"we will give diesel in any type of containers and the quantity does not matter. Petrol will be provided only in tin cans and

Not in any type of plastic containers". As i had filled petrol in the very same can a couple of days ago i further checked

How the same was provided if there were such rules in place? The executive just started behaving rudely and told me to go

Away without offering any help in my situation. (Stranded with no fuel and being almost 21:00 hrs all other pumps in the

Surrounding area were about to close down as well.)

I was on my way back to my bike trying to figure out how to get my problem solved when i happened to meet an acquintance from

The vicinity and i shared my issue with him. He quicly took the very same can and went to the petrol pump and they provided

Him with petrol no questions asked which left in a state of disgust and shock)

I asked myself whether it really mattered about the excuse i provided at the time would have produced different results. I

However decided to stick with the truth and told the executive my problem with being stranded on the highway with no fuel.

One more incident that comes to my mnd as i was drafting this email where there were atleast 5 gallons in the boot of a muv

Being filled with diesel from the same pump approximately 2 weeks back while i was at the pump filling petrol.
In my telephonic conversation while registering my complaint with bpcl i came to learn from the customer care representative

That any kind of dispensation be it petrol or diesel in any type of containers was strictly prohibited.

As a loyal customer who always visits bpcl pumps as as the level of service and integrity has always been flawless, this was

A really bad example set by one of its pumps. I feel its a matter of grave concern that the rules are not the same for

Everyone in matters concerning safety of customers and citizens. (I was denied fuel in a can whereas a local resident was

Provided the same)

Awaiting action initiated towards the pump in question. Will keep this dialogue box updated as soon as i hear from the

Executive looking into my complaint.

Complaint numbers: 2462077 / 2462600

I called up sunil gas agency (Bhandup west) at 16:50 today to report about gas leakage at my home, they advised me to switch off the regulator and informed that one of the staff will come to get it checked within 1.5 hours however no one has come till now and when i called again to check the where abouts of the staff no one is answering the call.in spite of knowing the complexity of the issue sunil gas agency bhandup (West) displayed a casual attitude

Sir i want my bharatgas subsidy because by mistake i had click on give up subsidy option. So please give me my subsidy regularly. My customer id no[protected]. Mo-[protected]. My email address - [protected]@gmai.com. Please help me i want my subsidy 🙏🙏🙏🙏🙏🙏🙏
So deactivate give up subsidy. I want my bharatgas subsidy active please activate my bharatgas subsidy thanks.

Subsidy of my gas connection was taken back accidentally from me. I want my pending money back and to restart my subsidy. I am attaching my detail in the attached photo. I am not in the condition to give up my subsidy because poorest of poor like me cannot afford this. I am not given my subsidy for last one year. I was pretty sure that i will be given my subsidy into my account so i neither disturb bank official nor gas agency staff. This problem was faced by some of my colleagues also who told me and i checked it. This step of giving up is not a voluntary from my side. I am also spending 100 rupees on this application. Please have some pity on me.
Thanking u
Consumer no 0087
Lpg id 1 [protected]
Aadhar[protected]
City hodal
Palwal
Haryana121106
Dealer sushant gas
Email [protected]@gmail.com
Phone no [protected]
[protected]

I am a cousumer of lpg gas. My register mobile number is [protected] and id is[protected] and my distrubuter name is debdutta gas agency in burdwan. I submit gas refilling request on 14.12.2017 and my bill also raised but still now i am not received my delivery. When i call on[protected], no respose. I call on [protected] and found wrong number.
I have no time to meet at office as i am a service holder in a private company.
So, please look after the above said matter and solve my problem as early as possible.

By mistake i opted out domestic lpg gas subsidy through android app. Please re opt my domestic gas cylinder subsidy. My consumer no. Is 13027 and my registered mobile no. Is [protected], my distributor is ravinder interprises phase-3b2 mohali. There is no option to re opt subsidy in android app or kindly update your android app so that if any body opt out this option by mistake, he can re avail the subsidy or please suggest how can i re opt subsidy.

Thanks
Jai bhagwan saini
Has no. 1327
Registered mobile no. [protected]

I two times complaint to bharat gas through online complaint no.2413973 & complaint no.2437741 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-r. Balaji, my consumer no.50748601, lpg id:1 [protected] distributor name - sri kavish baharatgas agency, 11, kovilpathagai main road, avadi 600062, dist mob. No.[protected], mail id - [protected]@yahoo.com..

Dear sir,
I have linked my aadhaar[protected] with my bank account and lpg istributor. But according to ncpi aadhaar linking status in bank (As per ncpi : not submitted) not submitted i have asked so many so many in my bank and they said they had done from his side and updated my bank account and its not updated from ncpi and how i know the status of this bank person given the aadhaar linking receipt with my bank account. Please tell me the solution about this issue. My mobile no:-[[protected]}
My consumer no:[protected]
My bank name:- sbi prem nagar sitapur

Dera sir,
I am a consumer of 'bharat gas service'
And having a gas connection no.-170, dulichand, address - m-67, camp no.-3 nangloi, new delhi -110041. We have shifted to a-26, kuwar singh nagar, nangloi, delhi-41
So, i want to chnage my address for getting a gas cyliender at my home. Please change my address given below.
A-26, kuwar singh nagar, near nilothi more, nangloi, new delhi -110041
I shall be obliged to you...

Dear all,
I have booked the refile cylinder, your company delivery boy come to my home & those cylinder he deliver to me that cylinder not completely full, in that cylinder 1.5 kg gas is less & he pressure me accept that cylinder, when i was refused too accept that 1.5 kg less cylinder he promise me he bring next day full gas cylinder but he didn't bring the cylinder but cancel the my refile cylinder request, it mean either i accept the 1.5 kg less gas cylinder or if am not accept the cylinder he will cancel the my refile reuest, apart of that am going two times milind gas agency & complaint her delivey boy but agency not taken a necessary step her delivery boy name is mr. Sunil

Dear sir
I have linked my adhaar[protected] with my bank account and my lpg distributor also. Lpg id[protected] but according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this. Plz inform me
Contact details - mob - [protected]
[protected]@gmail.com

Thank you!

Subsidy of my gas connection was taken back accidentally from me. I want my pending money back and to restart my subsidy. I am attaching my detail in the attached photo. I am not in the condition to give up my subsidy because poorest of poor like me cannot afford this. I am not given my subsidy for last one year. I was pretty sure that i will be given my subsidy into my account so i neither disturb bank official nor gas agency staff. This problem was faced by some of my colleagues also who told me and i checked it. This step of giving up is not a voluntary from my side. I am also spending 100 rupees on this application. Please have some pity on me.
Thanking u
Consumer no 0087
Lpg id 1 [protected]
Aadhar[protected]
Email [protected]@gmail.com
Phone no [protected]
[protected]

मैने अपने एलपीजी सब्सिडी की राषि बैंक एकाउंट में भुगतान करने हेतु आधार नम्बर दिया था। लेकिन मुझे दिनांक 08.11.2017 तक की सब्सिडी की राषि प्राप्त नही हुई। इस पर मेरे द्वारा भारत पेट्रोलियम हेल्प लाईन में बात की गई तो पता चला की मेरा आधार नम्बर बैंक एकाउंट से सीडेड नही है। एनपीसीआई द्वारा दिनांक 10.11.2017 को किया गया है। जबकी मेरा आधारा बैंक एकाउंट से वर्ष 2014 से लिंक है।

मुझे यह बताऐ की मेरा आधार नम्बर एनपीसीआई द्वारा किस दिनांक को बैंक एकाउंट से सीडेड किया गया है। और मुझे दिनांक 08.11.2017 तक एलपीजी सब्सिडी का भुगतान क्यों नही किया गया है।
 

I col daljit singh sangha have not received subsidy for the last three refills from punsup gas service jalandhar punjab. My gas connection no is 9402, my address is es-10)-b civil lines jalandhar last three refill booking no are 14975 dated 04/08/2017, 25140 dated 23/10/2017 and 29171 dated 20/11/2017. My aadhaar has been linked th the bank and the gas agency kindly do the the needful at the earliest.

I am rasa naresh kumar a consumer of bharat gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.
Consumer name : rasa naresh kumar

Consumer no. 1645
Lpg id 1 [protected]
Contact no. 91 [protected]
Email ricky.5114gmail.com
Consumer type domestic
Distributor shilpa enterprises
Address[protected], tilak garden,
Nizamabad. 503003
Gas agency phone no. [protected]

I booked refill on 6 dec 2017 but i did not get delivery till now. Distributor did not provide delivery at proper time. Most of time distributor make excuses for delivery l did notice many times that distributor is providing late delivery, consumer no. [protected]. Distributor address village tila shahbaz pur ghaziabad loni up pin code 201102 kindly do needful

Consumer no: 65363941. While booking for refilling of my lpg through bharat gas ivr system, found that my connection was blocked due to multiple connection. I also visited distributor-raj bharat gas agency & submitted request letter to unblock my connection as don't have any duplicate connection.
Also complained to bharat gas smart line, complain number are 2403058 on dated 08.12.2017, 2412202 on dated 12.12.2017 & 2420565 on dated 14.12.2017. Still my problem was not resolved.

Please help me resolving this issue.
Sisir behera
Contact no:[protected]

I am consumer of bharat gas - consumer number[protected]
Taken gas connection in the month of april 2017. Currently my consumer has been blocked and unable to book gas. Had a complain to my agency named as
Revathi agencies.

It is known from them that i am having two connections in my name and that is the reason.

I have an gas connection in kolkata and having connection from indane. My consumer number is 25633 and agency name is sonarpur gas agency.in every two to three months i am going home and while staying there i am using gas to cook my food.

Now i am staying in hyderabad and here i have taken separate connection and i am not asking for subsidy and also not getting any subsidy.

How can government refuse me to take second connection without subsidy.

I have been purchasing gas in the market rate and then why this kind of harassment been faced. My family is starving now without gas. Requesting earliest action in this regard and allow me to use gas. Lift the block which wrongly imposed on me.

My agency asking me to take gas in my wife's name and also forcing me to take commercial connection. They also have shown that still government is paying us subsidy, i do not want subsidy then why it has been paid off. If i can pay 789 rupees in my last purchase at 03/11 then i am also able to pay the minimum subsidy which government is paying.

Kaushik dutta
[protected]/[protected]
Hyderabad, kondapur
500084