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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 103

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S
shradha mehrotra
from Mumbai, Maharashtra
Oct 18, 2017
Resolved
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Address: 400067

My name-trilokinath mehrotra. Location - kandivli w mumbai. Consumer no[protected].
Bharat gas.
Kindly change my lpg connection to subsidy. Because i opt out of subsidy by mistake online. I had recd msg for subsidy.
Requesting to deactivate for scroll of honour i am totally disappointed from bharat lpg concern responses.
Plz look into the matter.
Jan 3, 2018
Complaint marked as Resolved 
YES. this definitely worked out. I got letter regarding this mail
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
With referance previous complaint number 2159096, I was givens assurance that my subsidy issue will be closed soon, but still I am not getting subsidy in my Bank account .I have talked on the provided number many times CRC LONI[protected] and after that no one picked my call again since 15 days or called me back .My alternate number is [protected] .I am very surpriced that I am not getting my money .please let me know what is the exact way to solve this in this month only, otherwise I am eligible for interest on subsidy amount which should be provided by the dealer.

2159096 complaint was regested via "https://my.ebharatgas.com/ccs/ComplaintCreationLPG.faces" but since then I am not event able to register againa ny complaint.

Consumer Number: 11297
LPG Id: 1 [protected]

Please look in the metter.
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    P
    Parv.k
    from Rohtak, Haryana
    Oct 17, 2017
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    I parveen kumar from kartarpur dist. Jalandhar would like to file a complaint that gas cylinders are not been delivered to the houses. They been charging delivery money but still its not been delivered instead we have to go and pick it from the location they sit. Its been unconvinent for us because after bookin and gettting the receipt from supply station we have to go to the different location to pick it up.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      H
      Hershika Kochgaway
      from Bengaluru, Karnataka
      Oct 15, 2017
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      Address: 560068

      Hi,
      I am customer of bol gas and my customer number is 83040808 .I have submitted all documents for getting subsidy but still I am not getting subsidy amount in my bank account.

      Regards,
      Hershika
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        A
        Ankush Chaurasia
        from Gurgaon, Haryana
        Oct 10, 2017
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        Address: Gurgaon, Haryana, 122001
        Website: my.ebharatgas.com/bharatgas/main.jsp

        Hi,

        I applied for new lpg connection from bpcl nearest agency named (Ravi gas agency).
        I applied it on 4th oct, 2017
        I made the online payment on 6th oct, 2017
        My request id is 43311220
        My registered mobile number is [protected]
        Bpcl transaction reference number: 2334787

        While making the online payment i payed extra 50 rs charges to get my connection delivered on prefered date which was 9th oct, 2017.

        But my connection has not got delivered yet.

        I have raised multiple requests/complaints to the customer care team but everytime they just create a new request or set a reminder on existing one but they dont resolve any of the complaints.

        I even made multiple visits to the distributor. I submitted the hard copy of the documents as well to avoid any cofusion related to required documents.

        But distributor says they cant do anything for me.
        Customer care says they can jaust raise a complaint.

        In any case my query is not getting resolved and my connection is getting delayed

        Please help if possible.

        Thanks!
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          S
          Shashi777
          from Asansol, West Bengal
          Oct 9, 2017
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          Address: 755019

          Bharat gas — deactivate my giveup subsidy.

          I am shashi prakash dubey from jajpur odisha as consumer of bharat gas. By mistake i am wrongly clicked give up subsidy 9 oct 2017. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : shashi prakash dubey consumer no. 87748328 lpg id:[protected] contact no.[protected] email : [protected]@gmail.com domestic distributor: devi gas agency. Pin 755019
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            C
            Chandra5755
            from Mumbai, Maharashtra
            Oct 9, 2017
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            Address: Lucknow, Uttar Pradesh, 226021

            Dear sir, i am costumer baba vishwanath gass agency, jankipuram vistaar, 60 feet road lucknow, my complaint is my lpg connection no. Is 49066311 my lpg booking refrance no.88832 dated[protected] but sorry to say that lpg cylinder not deliver to till date, kindly look in to the matter and resolve the my complaint. Thanks.
            Chandra shekhar
            49-shivam city
            Jankipuram vistar
            Secter-6
            Near dronacharya acedemy
            Lucknow-226021
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              J
              jsjohal
              from Nagar, Rajasthan
              Oct 8, 2017
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              Address: 491001

              Bpcl co. Outlet pump durg town c. G. (Bhilai motors tampo) is not providing any facility to women. There is no toilet facility for women and for children which is very unhygienic, there is also no water facility also. Government is saying and leading to swach bharat abhiyaan but they are not giving any concern to this abhiyaan.

              Mamta dixit
              Mob. No. [protected]
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Already reciving sylinder.then another sylinder booking today and online payment paid but please cancelled booking.
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                S
                Satish Ravutla
                from Visakhapatnam, Andhra Pradesh
                Oct 7, 2017
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                Address: 503165

                I am thota lingam a consumer of bharat gas, consumer lpg id:[protected] by mistake i am wrongly excercised opt out of lpg subsidy through registered mobile app. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from opt out of subsidy.

                Thank you
                Thota lingam
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Cylinder not deliver above 15days(IAM booking in[protected] consumer no-8170
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                  A
                  Anima Dey
                  from Kolkata, West Bengal
                  Oct 6, 2017
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                  In rectification of the complaint lodged on 05.10.2017 i would like to state that,
                  I am an existing customer of bharat gas under the distributor "neel jyoti" 415, bkp road, salbagan, barasat, north 24parganas, w. B. My consumer no is 79335026. Since last three month i have been harassing by the distributor to make my single cylinder connection into double cylinder connection. Ultimately on 12.09.2017 i have deposited rs.2620/= to the distributor as per their asking when they assured me that the 2nd cylinder will be delivered with in 10days. But the cylinder is till remain undelivered.in the mean time, my existing gas cylinder ended and i booked an another refill cylinder on 20.09.2017 for my use. Surprisingly on 21.09.2017 i have been intimated over phone by the distributor "neel jyoti" that as i have booked the new refill prior to obtain new double cylinder connection i have been disqualified to get the double line connection. The distributor also asked me to collect the deposited amount from his office. Further on 03.09.2017 the distributor again asked me over phone to collect the amount. It is occasionally mention here that i have not been intimated by the distributor about the restriction that no refill cylinder should be booked with in the period from 12.09.2017 to till the date of obtaining new double line connection. At present i am not getting any cylinder neither the new nor the old connection resulting which i am facing great problem. Please do the needful.
                  With regard
                  Anjali basu mondal.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    Anima Dey
                    from Kolkata, West Bengal
                    Oct 5, 2017
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                    I am an existing customer of bharat gas under the distributor "neel jyoti" 415, bkp road, salbagan, barasat, north 24parganas, w. B. Since last three month i have been harassing by the distributor to make my single cylinder connection into double cylinder connection. Ultimately on 12.09.2017 i have deposited rs.2620/= to the distributor for the purpose with assurance from their end that the 2nd cylinder will be delivered with in 10days. But the cylinder is till remain undelivered.in the mean time, my existing gas cyi am an existing customer of bharat gas under the distributor "neel jyoti" 415, bkp road, salbagan, barasat, north 24parganas, w. B. My consumer no is 79335026. Since last three month i have been harassing by the distributor to make my single cylinder connection into double cylinder connection. Ultimately on 12.09.2017 i have deposited rs.2620/= to the distributor as per their asking when they assured me that the 2nd cylinder will be delivered with in 10days. But the cylinder is till remain undelivered.in the mean time, my existing gas cylinder ended and i booked an another refill cylinder on 20.09.2017 for my use. Surprisingly on 21.09.2017 i have been intimated over phone from the distributor "neel jyoti" that as i have booked the new refill prior to obtain new double cylinder connection i have been disqualified to get the double line connection. The distributor also asked me to collect the deposited amount from his office. Further on 03.09.2017 the distributor again asked me over phone to collect the amount. It is occasionally mention here that i have not been intimated by the distributor about the restriction that no refill cylinder should be booked with in the period from 12.09.2017 to till the date of obtaining new double line connection. At present i am not getting any cylinder neither in new or in old connection resulting which i am facing great problem. Please do the needful.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      O
                      Odia sanskruti
                      from Bahula, West Bengal
                      Oct 5, 2017
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                      Address: 752050

                      I have an complian with anjana filling station attached with bharat petrolium co. Ltd. It is giving kerosine mixed petrol and cheating in during filling petrol. This filling station doesnot giving true amount of fuel according to money. They have been cheating to common men from 5years. So i would request you please kind enough solve this problem behalf of all people.
                      Adress of that filling station:
                      Anjana filling station
                      C/o-anil paikaray
                      At-kantilo, po-kuha, dist-khordha, via-jatni, ri circle-padhansahi, ps-air field, pin-752050
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        J
                        jsjohal
                        from Nagar, Rajasthan
                        Oct 5, 2017
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                        Website: [email protected]

                        BPCLcompani आउटलेट पंप दुर्ग शहर छ ग भिलाई मोटर्स टैम्पो के नाम से पॉलटैक्निक कॉलेज के सामने संचालन किया जा रहा है इस साइड में बिना भवन स्ट्रक्चर के पेट्रोल सेल किया जा रहा है इस साइड मे एक्सप्लोसिव लइसेंस का नियम कानून न मानते हए इस पंप में जन सुविधा उपलब्ध नही कराई जा रही है पेट्रोल भरवाते हुए डर लगता है फायर इस्टूमेंट भी नहीं रखे है पिछले साल पावर हाउस भिलाई hp cl डीपो की घटना याद आरही है कि कितना बड़ा हादसा हो गया था
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        मै इस पंप के विषय मे कुछ और जानकारी बताना चाहता हु कि आज दिनाक ०७. १०. २०१७ को दुर्ग छेत्र के सैल्स ऑफिसर मिस्टर गजेंद्र सिंह से फ़ोन पर बातचीत हुई मेरे दवारा इस लैंड के लिए बातचीत हुई है उनके जवाब से मुझे संतुष्टि नहीं हुई है उनका कहना था कि इस लैंड का ओनर से विवाद चल रहा है मेरे दवारा इस लैंड के ओनर से मुलाकात कर जानकारी ली गई तो उनका कहना है कंपनी किरायदार थी उनके दवारा ०७ ०५ २०११ पंप मे निर्मित भवन आदि को कंपनी ने क्यों तोडा है क्या किरायदार ऐसा कर सकता है कि किराए मे ली हुई जगह मकान को किराय दार तोड़ सकता है ऐसा कोई नियम देश मे लागु नहीं है इस कारन पंप की यह दशा है लैंड ओनर से कई फोटो प्राप्त हुए है सलग्न है कंपनी ऐसी परिस्थति मे पेट्रोल सेल डीलर से करवा रही है पब्लिक से पेट्रोल की कीमत पुरी वसुल रही है मगर उनको सुविधा कुछ भी नहीं दे रही है इस कंप्लेंट की जांच होना आवश्यक है
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                          M
                          M C Adhikari
                          from Gurgaon, Haryana
                          Oct 3, 2017
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                          Dear sir
                          I, mohan chandra residing at hno.217a b block gali no. 8 phase 4new delhi aya nagar have 1 gas connections-16617. I have booked refill on 19 sep 2017 for your kind information i have not received till the date my refill lpg cylinder so many call to the concerned gas station named shyamji enterprises (Shop no 14, sector b-10 vasant kunj new delhi-110070) but they are not pickup the phone
                          I hope that the concerned company will consider the matter seriously.

                          Thanking you
                          Mohan chandra
                          New delhi-110047
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            2
                            from Gurgaon, Haryana
                            Oct 3, 2017
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                            I had booked a request for a new cylinder on 21 sep, 2017. I got first response on 26 sep, 2017 from a guy name devender.

                            He asked me the my availability on that address & commited to deliver the gas cylinder by next morning (27 sep, 2017) but didnt.

                            Next morning i called him again and requested to deliver the gas, he again gave me the time of next morning (28 sep, 2017) but failed again.

                            He performed the same behavior next morning also (29sep, 2017). On 2 oct my request for gas cylinder was closed without delivery.

                            Regards
                            Vishal sharma
                            Customer id 54153723
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Hi my new address 52/2 Nilkanth park, Mayur twonship near, Ranjit Sagar road, Jamnagar Gujarat plz . Old address to new address transfer tu gas connection. Plz
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                              S
                              sanjeev Gokhale
                              from Pune, Maharashtra
                              Oct 2, 2017
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                              My consumer number is 829629 name sandhya sanjeev gokhale from 24, shiv prasad soc, hari laxman apartment, panmala pune 411030 under tejaswini gas service sinhgad road pune 411030.

                              . My bank acc no [protected] with idbi bank lokmanya nagar is linked with aadhar card no[protected] since long & last subsidy was credited on 01/12/16. I have not received subsidy after that from dec 2016.
                              I have lodged complaint with tejaswini gas on several times but there was no response.

                              Please credit my subsidy for gas clyders recd. Thanks n regards
                              Sandhya gokhale
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                sanjeev Gokhale
                                from Pune, Maharashtra
                                Oct 2, 2017
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                                My consumer number is tg 3002 name meena madhukar oak from 24, shiv prasad soc, hari laxman apartment, panmala pune 411030 under tejaswini gas service sinhgad road pune 411030.

                                . My bank acc no [protected] with idbi bank lokmanya nagar is linked with aadhar card no[protected] since long & last subsidy was credited on 26/2/16. I have not received subsidy after that from march 2016.
                                I have lodged complaint with tejaswini gas on several times but there was no response.

                                Please credit my subsidy for gas clyders recd on 19/8/16, 10/02/17, 23/08/17. Thanks n regards
                                Meena oak
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Mohan R S
                                  from Dhule, Maharashtra
                                  Oct 2, 2017
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                                  Address: 600031

                                  Dealer name SRI Rayan Bharat gas company
                                  69 egmore high road phone[protected] not responding
                                  Name of the consumer
                                  1 R S Kanthimathi
                                  84 (old 45/1A)spur tank road now new12 Mayor Ramanathan road chetpet chennai31
                                  2.R S Manohar
                                  same address as above.
                                  Gas card misplaced and non usage for sometime for sl no1

                                  pl help
                                  Oct 02, 2017
                                  Updated by Mohan R S
                                  Phone nos used for booking
                                  32470339
                                  [protected]
                                  [protected]
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                                    V
                                    Vicky Khendelwal
                                    from Gurgaon, Haryana
                                    Sep 28, 2017
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                                    Address: Gurgaon, Haryana, 122003

                                    Dear sir,

                                    Me (Customer id:[protected] want to change the address of cylinder delivery from
                                    "632, saraswati vihar, mg road, gurgaon, haryana, 122002"
                                    To
                                    "2303, sector 46, gurgaon, haryana, 122003"

                                    I have raised this request via bharat gas mobile app and the request id for that is a4279. It was raised on[protected] and whilst writing i have not received any update.

                                    Thanks
                                    Suprit
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      pccgupta
                                      from Delhi, Delhi
                                      Sep 28, 2017
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                                      Address: Jhansi, Uttar Pradesh, 284003

                                      Lpg id[protected], consumer no. 6333, name prakesh chandra gupta, aadhar no.[protected], i have linked my aadhar no. To my bank and lpg distributer and still npci status is showing inactive therefore lpg subsidy amount is being failed. Please do needful for necessary correction in ncpi status.

                                      Thanking you

                                      P. C gupta
                                      Jhansi
                                      [protected]
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      We are staying in Balaji Nagar s g Palya now we shifted our home to Gottigere Lake road so please provide the gas cylinder to this area our present address is 305 4th floor Thirumala Nivas Bohra lay out Gottigere Lake road Gottigere so please help me
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                                        A
                                        Arun Bhosale
                                        from Pune, Maharashtra
                                        Sep 27, 2017
                                        Apr 20, 2023
                                        This thread was updated on Apr 20, 2023
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                                        imposing 150 rs as mandatory inspection fee.

                                        Address: Pune, Maharashtra, 411013

                                        I have an lpg connection from bharat petroleum distributor: samida gas agency, hadapsar, pune. On 27 sep 2017 one of their inspector visited my house regarding routine checking of gas and after the check, he charged 150 rs for the same. He told that if we don't give 150 rs than our gas connection will be terminated....
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