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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 73

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A
Aasshna
May 8, 2021
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Address: DGVCL, Surat

I attempted to pay my electricity bill in DGVCL (Consumer No-[protected]) on May 8, 2021. Money (Amount 2656.84) got debited but the payment failed.
I request the concerned authorities to credit the amount that has been debited. Kindly provide a refund.
BillDesk customer support has been notified about the posted complaint.
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Kindly resolve the issue. Money has been deducted but my electricity payment process was not successful. My electricity bill payment is still due. I have attached photos to support my claim.

Electricity Bill Payment Failure - Comment #3830858 - Image #0
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Electricity bill is still pending despite the mlney has been debited.

Electricity Bill Payment Failure - Comment #3830859 - Image #0
Electricity Bill Payment Failure - Comment #3830859 - Image #1
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    L
    Laxman14893
    May 7, 2021
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    I paid through the billdeskpayment gateway, but now Roger is refusing to pay me and saying that you contact the merchant, while I am not having any contact with the merchant. I did this work or this transaction by believing billdesk
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      H
      Hitesh Moudgil
      from Delhi, Delhi
      May 7, 2021
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      On 06.05.2021, I have made a transaction of rs 50, 000 to pay my National Pension trust contribution through eNPS portal. The money was deducted from my bank account but the billdesk failed to transfer the amount to eNPS India.

      Can you kindly take the necessary action to transfer my money to eNPS or refund back to my account details below:

      ICICI Bank A/C no:[protected]

      Transaction reference number: check attachment got from ICICI bank
      Merchant reference number: National pensions trust

      I have attached the payment reference screenshots and also the deduction from the bank.

      Kindly do the needful and make the payment as soon as possible...

      Thanks and Regards,
      Hitesh Moudgil
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        D
        Daniel Razz
        May 7, 2021
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        Address: Ayyannapeta junction Vizianagaram Andhra Pradesh

        I pay the electricity bill by using your gateway in this website https://www.apeasternpower.com but the amount was detected from my upi But the bill payment gateway was error rectify My issue

        My electricity service number 121121R[protected]
        +1 photos
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          N
          nnovin
          May 6, 2021
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          Address: Nashik

          I have recharge my Tata sky account with Rs 211/- throw phonepe but recharge has not done Rs 211/- has dabited from my account (Transaction ID:- T2105051553596053262351) (Collect ID:- C2105051553210455456701) pleasee refund my money asoon as possible.
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            B
            Bhavin91
            May 6, 2021
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            Address: Bhesan, junagadh

            Heloo sir
            I am bhavin jolapara from Gujarat i am playing rummy nabob past 4 months and I was done many transaction on this account and all are successful but that time I transact 5001 ₹ in my rummy nabob account but it's not come in my account and it's already debited in my bank account so sir plese solve my problem and get back my money as soon as possible

            Thank you
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              K
              Kanchan kanchi
              May 5, 2021
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              Maine ek complain daali thi double payment ki Jo Maine tata sky connection ki booking ke liye kiya tha billdesk ko phone pe ke through pr udhar se koi reply na aane ke kaaran apne payments ko cancel karne ke liye aur refund ke liye help maagi thi pr usme to kuch help hui nahi ulta help ke naam pr billdesk se call aaya aur yeh kah kr ki aapka refund ho jayega bs Jo hum kahe Woh aap karte jao.. Aur Aisa bol kr unhone 42000 aur debit kara liye mere account se. What the hell is this? Please take action immediately otherwise I will complain against this fraud in cybercrime. I need help.
              +3 photos
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              May 05, 2021
              Updated by Kanchan kanchi               Please take action immediately

              May 05, 2021
              Updated by Kanchan kanchi               Please take action immediately
              May 06, 2021
              Updated by Kanchan kanchi               Tell me how can I get my money back
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                A
                Arun911
                May 5, 2021
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                Have made credit card payment of Axis Bank INR 5000 but payment not yet received by Bank however have received confirmation message from Billdesk ref. VICI[protected]

                Kindly assist on priority as today is my credit card due date
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                  A
                  Aloke21
                  May 4, 2021
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                  On 04/05/2021 at 12/40 pm, I paid online KMC property tax bill of 8360/- by SBI credit card। Received message that amount debited।
                  But BillDesk message shows Error and KMC account not credited।
                  Please look into the matter and advise me accordingly।
                  BillDesk customer support has been notified about the posted complaint.
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                    K
                    Kanchan kanchi
                    May 4, 2021
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                    Humne 2 may aur 3 may ko tata sky ki booking ke liye payment kiya tha phone pe ke through, 2 baar amount to debit ho gaya mere account se pr booking koi nahi hui hai Tata Sky Mei.. Aisa Kyu
                    Aur aab hum apna amount refund chahte hain account Mei vapas so please help ki aur bataiye ki.. How can I cancel my bookings and kitne time Mei rupey refund honge account Mei
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                    Please help as soon as possible
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                      R
                      ramnik ambaliyala
                      May 4, 2021
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                      [protected] Rbl cards pay BILL PAY SBI BANK
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                        A
                        Aloke21
                        May 4, 2021
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                        Address: 45 Kailash Bose Street

                        On 04/05/2021 at about12/40 pm, I paid online KMC property tax of 8360/= by SBI credit card. The Card account was debited accordingly.
                        But BillDesk message shows ERROR and KMC account not credited.
                        Please look into the matter and advise me at your earliest
                        BillDesk customer support has been notified about the posted complaint.
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                          E
                          Eisha Pandey
                          May 4, 2021
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                          Resolved

                          Yesterday, I have made my fees payment of Rs 1500 for AIIMS M.Biotech registration form from UPI ID through Billdesk gateway.The amount got deducted from my bank account but the screen showed up that an error has occured.And my fee is still pending on the AIIMS site.

                          Please help me to resolve the issue.
                          +2 photos
                          May 4, 2021
                          Complaint marked as Resolved 
                          Thankyou so much for your help. Now, my payment status is successfully visible at AIIMS site.
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                            S
                            Sunnyvakkeel
                            May 3, 2021
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                            Address: Adv.Sunny.KT, Karuthy house, Mupliyam PO, Thrissur District, Kerala - 680312

                            Made a payment for State Eligibility Test. INB txn of Rs.1018.88 frm SBI A/c [protected] to LBS Centre. Ref IGALBHEUW8 on 02May21 at 2107 hrs. Payment was error. Amount debited from account. But not yet refunded
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                              A
                              anirban916
                              from Bengaluru, Karnataka
                              May 3, 2021
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                              Money deducted from bank but payment not credited to credit card account.

                              I have made payment of INR 16720 on April 30, 2021 towards credit card bill using ICICI iMobile app. Transaction was successful but I got email that payment failed from billdesk. It's been 3 days and the amount did not get credited to my credit card account. I spoke to both banks and they asked to check with billdesk. @billdesk : Please resolve the issue asap.
                              @BILLDESK : THE SUPPORT PHONE NUMBERS ARE JUST DUMMY FOR ANYONE ? AND NO...
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                              kristappa
                              May 2, 2021
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                              An amount of Rs4125 deducted, but policy confirm not come
                              +1 photos
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                              May 02, 2021
                              Updated by kristappa                               Solve the issue

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                                A
                                AnkitaCONAHF
                                May 2, 2021
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                                Yesterday I have paid 2000 rupees for my registration in west bengal university of health science. Money deducted from the card I have used but registration process is showing incomplete & redirecting me to pay again. I didn't press any refresh button .Please solve the issue as early as possible . please help.
                                +2 photos
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                                Please solve the problem as soon as possible
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                                  V
                                  Vk0402362@
                                  May 1, 2021
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                                  Dear sir
                                  I have paid Rs-1884/- Ruppes for insurance premium through net banking for The New India assurance co.ltd .which directed by billdesk newindiassurance for payment.I was making payment my mobile payment was successful and balance deducted by my account but not accepted by receivers party on 17.04.2021 04:32PM .Now till not refund my amount from my account.so please as soon as solve my problem.
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                                    F
                                    FathimaZilla
                                    Apr 30, 2021
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                                    The payment was done using upi and the amount got debited. But the transaction was failed. This happened at 30th April 2021. I request for a refund.
                                    +1 photos
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                                      W
                                      wolfieguy8
                                      Apr 30, 2021
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                                      I've paid electricity bill from billdeskgateway but suddenly while payement it logged out and when i relogin to site it not showing payement success optuon but amount has debited from my ac
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