Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhuri Katamreddipalli
Feb 19, 2021
Report
Copy

Website: Tatasky and billdesk

As customer care called me and informed that my account is deactivated so they told me recharge with 1719 rupees offer for 1year or 6months I think so, immediately I have recharged thru bill desk via phone pay but my account is not activated from yesterday even today also, I tried every phone number of Tata sky customer care they are not responding, not even providing correct information regarding their phone numbers as billdesk is big company they should solve these problems regarding to customer immediately.
BillDesk customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Madhuri Katamreddipalli This is the proof of transaction

May 01, 2021
Updated by Madhuri Katamreddipalli The above mentioned is wrong complaint I apologise for it bill desk I don't know how to delete
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shrawan ram
    Feb 19, 2021
    Report
    Copy

    Address: Didwana

    Sir transaction fail but amount dedect my account my account number [protected]
    Dedect upi [protected]@upi
    Sbilife policy number [protected]
    Amount 15000
    Name bahadur singh
    Transaction date 08/02/2021
    Time 13:07
    Firstly pending
    Sencond success
    Third failed
    Please refund my amount in my debit acount
    BillDesk customer support has been notified about the posted complaint.
    Feb 19, 2021
    Updated by Shrawan ram     Sir transaction fail but amount dedect my account my account number [protected]
    Dedect upi [protected]@upi
    Sbilife policy number [protected]
    Amount 15000
    Name bahadur singh
    Transaction date 08/02/2021
    Time 13:07
    Firstly pending
    Sencond success
    Third failed
    Please refund my amount in my debit acount

    Feb 19, 2021
    Updated by Shrawan ram     Please refund amount
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ajay.km
      from Powai, Maharashtra
      Feb 18, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore

      Hi team
      Please take action as soon as possible, it's my humble request, my money is debited but ticke was not confirmed 905/- please take action refund intiated process 🙏

      Ajay kumar
      [protected]
      Feb 20, 2021
      Complaint marked as Resolved 
      No one called me, still not resolve my issue not credit my money to my account am waiting for that please solve as soon as possible
      BillDesk customer support has been notified about the posted complaint.
      Feb 18, 2021
      Updated by ajay.km       Please take action and intiate my money 🙏

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        daid9119
        from Jhajjar, Haryana
        Feb 18, 2021
        Report
        Copy

        Address: UPPCL Uttar Pradesh

        My money was deducted, the bill was not deposited
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Soupayan Bhadra
          from Kāmārhāti, West Bengal
          Feb 17, 2021
          Report
          Copy

          No transaction amount statement shown by bill desk gateway after payment. But the amount is deducted.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suprakash143
            from Noida, Uttar Pradesh
            Feb 16, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: paschim medinipur Garhbeta 1

            Sir . Online payment shows successful but not paid to WBSEDCL please help and return my money back
            Feb 16, 2021
            Complaint marked as Resolved 
            Refund my money
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sant2sep
              Feb 15, 2021
              Report
              Copy

              Address: Samastipur RTO

              Money Deducted but not received (Payment Status - Not Received)

              Santosh Kumar Singh
              Feb 15, 2021
              I did payment through bill desk for Sarathi Parivahan samastipur RTO Bihar for learning RS 746 driving license (via HDFC Net Banking) on[protected]. The amount was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.

              Kindly refund me my money back that I paid via. HDFC Net banking at the earliest.
              The HDFC Net Banking payment receipt has been attached with the complaint.
              BillDesk customer support has been notified about the posted complaint.
              Feb 15, 2021
              Updated by Sant2sep               Money Deducted but not received (Payment Status - Not Received)

              Santosh Kumar Singh
              Feb 15, 2021
              I did payment through bill desk for Sarathi Parivahan samastipur RTO Bihar for learning RS 746 driving license (via HDFC Net Banking) on[protected]. The amount was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.

              Kindly refund me my money back that I paid via. HDFC Net banking at the earliest.
              The HDFC Net Banking payment receipt has been attached with the complaint.

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Paras Ram bhoi
                from Powai, Maharashtra
                Feb 15, 2021
                Report
                Copy

                Address: SADAR BAZAR RAJNAGAR RAJSAMAND 313324

                SIR. I recharged Rs 2050 meter of Ajmer Vidyut Vitran Nigam Limited Rajasthan, Bank Transaction Number IGAKMZHKC9 and Transaction Reference Number VSBI[protected] The amount was debited from my account and the token number was not generated, please refund the amount to my bank account
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sunil1087
                  Feb 14, 2021
                  Report
                  Copy

                  Made transaction on 09.02.21 but amount is not credited till today
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sunil1087
                    Feb 14, 2021
                    Report
                    Copy

                    I have used billdesk to pay my axis bank credit card bill on 09..2.21 but till now it is not reflected in my credit card account.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Manjeet Chahal Ranu
                      from Delhi, Delhi
                      Feb 14, 2021
                      Report
                      Copy

                      Hello
                      I DALJEET SINGH used billdesk to add money to my Smartfleet wallet using via
                      UPI I added an amount of 30000 to my wallet.
                      But transaction failed and amount deducted from my account but not added to my wallet.
                      Plz Help and provide solutions.
                      VPA billdeskpg.[protected]@hdfcbank
                      UPI REF NO.[protected]
                      Transaction date[protected]
                      Transaction Time 18:56 (24hr format)

                      Billdesk Payment Details are as follows
                      Order No.[protected]
                      Reference no.VCPH[protected]
                      AMOUNT 30000
                      Bank ID CPH

                      Plz provide solution as soon as possible.
                      BillDesk customer support has been notified about the posted complaint.
                      View replies
                      Payment for 3 months subscription has been made Indian Rupees 389.00
                      But perimum App hasn't been working
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        Utpal_Surat
                        Feb 13, 2021
                        Apr 11, 2023
                        This thread was updated on Apr 11, 2023
                        Report
                        Copy

                        Hi,

                        On 12/12/2020, I tried paying DGVCL bill via Billdesk merchant gateway but the transaction errored out. The transaction amount Rs 4, 665.19 /- got deducted from my card but was not credited to DGVCL BIlldesk Mumbai account

                        Transaction ID: 07800027701212005400588

                        Need help to get my money back.

                        Thanks,
                        Shashi
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        Amount was paid via Debit card. The portal shows error in transaction while the amount is debited from my bank account. Please help me resolve this issue.
                        Customer Number: [protected]
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saanvi12121212
                          Feb 13, 2021
                          Report
                          Copy

                          Address: BIHTA

                          I paid SBPDCL for bill payment of Rs. 6000. Paid but showing Failure on payment slip. And my money is debited. I request you to refund my money. My mail id is [protected]@gmail.com

                          Transaction ID- VSBI[protected]
                          Transaction Date & Time[protected]:21:36
                          Transaction Reference No- SB[protected]
                          Invoice No- [protected]
                          CA Number[protected]
                          Transaction Amount - Rs. 6000.00
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Balusvs
                            from Chennai, Tamil Nadu
                            Feb 13, 2021
                            Report
                            Copy

                            Address: Rto coimbatore south

                            I have done net banking payment to transport department transcation for RS 1100 on[protected] at 11:30 am. The amount is debited my account still the payment is not credited to sbi bank. My bank reference no is[protected].
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gayathri2021
                              Feb 12, 2021
                              Report
                              Copy

                              I had tried to book airindia flight tickets online and made payment of 59, 280.00 VHDF[protected]-Billdk AIR INDIA 02 Feb 2021 hdfc bank, but tickets are not booked and amount has been deducted from my account. i informed my bank they said it takes 3-5 days to be credited

                              i even raised a ticket with billdesk no: 1303849 but no use

                              there is no customer service number working..
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              4 other people found this review helpful
                              4 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Ganti Veneela
                                Feb 11, 2021
                                Report
                                Copy

                                Hi Team,

                                I made a payment of Rs 29, 290 towards my SBI Credit card. The amount is deducted from my savings account and UPI says payment received by Billdesk/purchase confirmed however, SBI has no track of it and it says payment failed. Please help asap
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bakasur
                                  from New Delhi, Delhi
                                  Feb 11, 2021
                                  Report
                                  Copy

                                  Website: billdesk

                                  I have payed my bill of rupees 1243 . from my account paymenthas been cut but from there payment cant be process...
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nazzyb84
                                    from Bengaluru, Karnataka
                                    Feb 11, 2021
                                    Report
                                    Copy

                                    I did transaction on 1st Feb from FreeCharge wallet to BBdaily but it failed in between..It is showing successful in FreeCharge side but not in BBdaily side
                                    I am following up with all 3 teams : BBdaily, FreeCharge and Billdesk and it is going ping pong ...
                                    Now the real issue is with Bill desk which can confirm back to Free charge team about failure of transaction at their end but I am not getting satisfactory response

                                    Would like to raise formal complaint against Billdesk for the same
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nabeel Muhmd
                                      Feb 10, 2021
                                      Report
                                      Copy

                                      I tried to pay the fees foribps exam. The payment was succesful and the money was deducted feom my account. But the ibps website says the payment was failed.
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Karishram
                                        from Mallasamudram, Tamil Nadu
                                        Feb 10, 2021
                                        Report
                                        Copy

                                        I Have Paid My LIC Bill Of Amount 2482 Rs Through Google pay but it was not reflected in my lic portal but the amount was deducted from my bank my ref id was[protected] UPI PAYMENT PLEASE LOOK INTO THIS ISSUE
                                        BillDesk customer support has been notified about the posted complaint.
                                        Feb 10, 2021
                                        Updated by Karishram                                         not resolved still
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Avenues India
                                          1
                                          (839)
                                          IDBI Intech Ltd.
                                          2.2
                                          (41)
                                          Indian Overseas Bank
                                          1
                                          (2361)