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BillDesk reviews & complaints page 84

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U
Utpal_Surat
Feb 13, 2021
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Hi,

On 12/12/2020, I tried paying DGVCL bill via Billdesk merchant gateway but the transaction errored out. The transaction amount Rs 4, 665.19 /- got deducted from my card but was not credited to DGVCL BIlldesk Mumbai account

Transaction ID: 07800027701212005400588

Need help to get my money back.

Thanks,
Shashi
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Amount was paid via Debit card. The portal shows error in transaction while the amount is debited from my bank account. Please help me resolve this issue.
Customer Number: [protected]
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    S
    Saanvi12121212
    Feb 13, 2021
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    Address: BIHTA

    I paid SBPDCL for bill payment of Rs. 6000. Paid but showing Failure on payment slip. And my money is debited. I request you to refund my money. My mail id is [protected]@gmail.com

    Transaction ID- VSBI[protected]
    Transaction Date & Time[protected]:21:36
    Transaction Reference No- SB[protected]
    Invoice No- [protected]
    CA Number[protected]
    Transaction Amount - Rs. 6000.00
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      B
      Balusvs
      from Chennai, Tamil Nadu
      Feb 13, 2021
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      Address: Rto coimbatore south

      I have done net banking payment to transport department transcation for RS 1100 on[protected] at 11:30 am. The amount is debited my account still the payment is not credited to sbi bank. My bank reference no is[protected].
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        G
        Gayathri2021
        Feb 12, 2021
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        I had tried to book airindia flight tickets online and made payment of 59, 280.00 VHDF[protected]-Billdk AIR INDIA 02 Feb 2021 hdfc bank, but tickets are not booked and amount has been deducted from my account. i informed my bank they said it takes 3-5 days to be credited

        i even raised a ticket with billdesk no: 1303849 but no use

        there is no customer service number working..
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          G
          Ganti Veneela
          Feb 11, 2021
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          Hi Team,

          I made a payment of Rs 29, 290 towards my SBI Credit card. The amount is deducted from my savings account and UPI says payment received by Billdesk/purchase confirmed however, SBI has no track of it and it says payment failed. Please help asap
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            B
            bakasur
            from New Delhi, Delhi
            Feb 11, 2021
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            Website: billdesk

            I have payed my bill of rupees 1243 . from my account paymenthas been cut but from there payment cant be process...
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              N
              nazzyb84
              from Bengaluru, Karnataka
              Feb 11, 2021
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              I did transaction on 1st Feb from FreeCharge wallet to BBdaily but it failed in between..It is showing successful in FreeCharge side but not in BBdaily side
              I am following up with all 3 teams : BBdaily, FreeCharge and Billdesk and it is going ping pong ...
              Now the real issue is with Bill desk which can confirm back to Free charge team about failure of transaction at their end but I am not getting satisfactory response

              Would like to raise formal complaint against Billdesk for the same
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                N
                Nabeel Muhmd
                Feb 10, 2021
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                I tried to pay the fees foribps exam. The payment was succesful and the money was deducted feom my account. But the ibps website says the payment was failed.
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                  K
                  Karishram
                  from Mallasamudram, Tamil Nadu
                  Feb 10, 2021
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                  I Have Paid My LIC Bill Of Amount 2482 Rs Through Google pay but it was not reflected in my lic portal but the amount was deducted from my bank my ref id was[protected] UPI PAYMENT PLEASE LOOK INTO THIS ISSUE
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                  Feb 10, 2021
                  Updated by Karishram                   not resolved still
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                    S
                    Subha Chanda
                    from Powai, Maharashtra
                    Feb 9, 2021
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                    Resolved

                    On 5th February, I paid my university admission fee through the BillDesk payment gateway. The university website uses BillDesk as a payment gateway. The amount of 5926.6 was deducted, but the payment got failed on the university website. The support from the university site confirmed that. I also emailed the BillDesk support at [protected]@billdesk.com on the same day, but no response from them. I used SBI internet banking to process the payment. The reference numbers provided by SBI are VSBI[protected]IGAKLAJHQ9 and IGAKLAJHQ9. I am worried about the money and hope that I'll get a refund soon.
                    Feb 9, 2021
                    Complaint marked as Resolved 
                    Received the refund.
                    BillDesk customer support has been notified about the posted complaint.
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                    on 11.02.2021 I was paying property tax online through by debit card. I followed regular. At the end Transaction showed as Fail with a message that Bill Desk is waiting for Response from Bank. Amount is debited from from Bank Account. Image is attached for your ready reference. You are requested to refund said amount to me.

                    BillDesk SBI Internet Banking Amount Deducted but Payment Failed - Comment #3798974 - Image #0
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                      S
                      shivvyom
                      from Gajraula, Uttar Pradesh
                      Feb 9, 2021
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                      Website: www.uppclonline.com

                      Today on 09.02.2021 i paid online electricity bill o[censored]ttar Pradesh Power Corporation Ltd, after bill desk amount was deducted but transaction failed. i m attaching images for that.
                      kindly do reply on shivam.[protected]@gmail.com.
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                        H
                        Harshal Lonkar HL
                        from Dhawalpuri, Maharashtra
                        Feb 9, 2021
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                        Address: NANDIPETH AKOT AKOT AKOT AKOLA, AKOT, NEAR DURGA MATA MANDIR

                        My payment refund now
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                          D
                          darshan.dravid_
                          from Bengaluru, Karnataka
                          Feb 9, 2021
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                          Address: Crystal Plaza, 510, Link Road, Andheri West, Mumbai - 400053

                          I had made a bus ticket booking on KSRTC official website from Bangalore to Hagaribommanahalli on 08/02/2021 at a cost of Rs606 but failed to receive my booking.Please do help as soon as possible. I have attached few screenshot on this mail.
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                            G
                            gangskaram
                            Feb 9, 2021
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                            I paid Rs.12482 with transaction I'd as S32261839 and UPIAR/[protected]/DR/EPCPDCL/NA/Billdeskpg.apep/P but payment not shown in APEPDCL WEBSITE
                            BillDesk customer support has been notified about the posted complaint.
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                              D
                              darshan.dravid_
                              from Bengaluru, Karnataka
                              Feb 8, 2021
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                              Official website from bangalore to mangalore on 08/02/2021at a cost of Rs1479 but failed to receive my booking.
                              Please do help as soon as possible
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                              Feb 08, 2021
                              Updated by darshan.dravid_                               Typo: Banglore to Hagaribommanahalli*
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                                K
                                Koustav Mondal
                                from Delhi, Delhi
                                Feb 7, 2021
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                                Address: Delhi

                                I am an exam applicant and every time I pay the money through Billdesk, the fee gets deducted but Billdesk gives regret. The money is never credited back to my account. This has happened in every exam I have applied. The exams are:

                                1. RBI grade b
                                2. SSC CGL

                                The same has happened with other applicants too. Either the company is defrauding its customers. Why the money is not being credited back ??
                                BillDesk customer support has been notified about the posted complaint.
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                                  B
                                  bimalbag
                                  from Saint Thomas Mount, Tamil Nadu
                                  Feb 6, 2021
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                                  Sir,
                                  I have made a payment of Rs. 420/- for Electricity bill (WBSEDCL) from my ICICI UPI through BillDesk on 04/02/2021 at 3.29 pm. The transaction was successful (ID[protected] but the beneficiary (WBSEDCL) has not received the said payment still now however the same debited amount is not refunded in my A/c also. I am trying to check the payment status in BillDesk portal only but searching result showing "Sorry, We are unable to process your request at this time. Please try after some time." from last 2 days.

                                  Therefore, I request for take necessary action to refund the debited amount immediately.

                                  Thanking You.
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                                    Rameshwari Tambekar
                                    from Kalmeshwar, Maharashtra
                                    Feb 6, 2021
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                                    Address: Kale lay out wadgaon road, Yavatmal, Yavatmal

                                    Money debuted but not credited to rbi grade b online application form site. Plz look
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                                      bharat bhushan raheja
                                      from Ghumarwin, Himachal Pradesh
                                      Feb 6, 2021
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                                      I had recharged my tata sky through google pay on 24 january 2021, amount debited from my account but tv not recharged...please refund my money back
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                                        drsudhirjoshi
                                        from Noida, Uttar Pradesh
                                        Feb 5, 2021
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                                        Today on 5.02.2021 i was paying online electricity bill of jodhpur vidhyut vitran nigam ltd, after bill desk amount was deducted but transaction failed. i m attaching images for that.
                                        kindly do reply on [protected]@gmail.com
                                        do i need to pay again.
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