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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 84

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A
ajay.km
from Powai, Maharashtra
Feb 18, 2021
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Address: Bangalore

Hi team
Please take action as soon as possible, it's my humble request, my money is debited but ticke was not confirmed 905/- please take action refund intiated process 🙏

Ajay kumar
[protected]
+1 photos
Feb 20, 2021
Complaint marked as Resolved 
No one called me, still not resolve my issue not credit my money to my account am waiting for that please solve as soon as possible
BillDesk customer support has been notified about the posted complaint.
Feb 18, 2021
Updated by ajay.km Please take action and intiate my money 🙏

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    D
    daid9119
    from Jhajjar, Haryana
    Feb 18, 2021
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    Address: UPPCL Uttar Pradesh

    My money was deducted, the bill was not deposited
    +1 photos
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      S
      Soupayan Bhadra
      from Kāmārhāti, West Bengal
      Feb 17, 2021
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      No transaction amount statement shown by bill desk gateway after payment. But the amount is deducted.
      +1 photos
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        S
        Suprakash143
        from Noida, Uttar Pradesh
        Feb 16, 2021
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        Address: paschim medinipur Garhbeta 1

        Sir . Online payment shows successful but not paid to WBSEDCL please help and return my money back
        +2 photos
        Feb 16, 2021
        Complaint marked as Resolved 
        Refund my money
        BillDesk customer support has been notified about the posted complaint.
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          S
          Sant2sep
          Feb 15, 2021
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          Address: Samastipur RTO

          Money Deducted but not received (Payment Status - Not Received)

          Santosh Kumar Singh
          Feb 15, 2021
          I did payment through bill desk for Sarathi Parivahan samastipur RTO Bihar for learning RS 746 driving license (via HDFC Net Banking) on[protected]. The amount was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.

          Kindly refund me my money back that I paid via. HDFC Net banking at the earliest.
          The HDFC Net Banking payment receipt has been attached with the complaint.
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Feb 15, 2021
          Updated by Sant2sep           Money Deducted but not received (Payment Status - Not Received)

          Santosh Kumar Singh
          Feb 15, 2021
          I did payment through bill desk for Sarathi Parivahan samastipur RTO Bihar for learning RS 746 driving license (via HDFC Net Banking) on[protected]. The amount was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.

          Kindly refund me my money back that I paid via. HDFC Net banking at the earliest.
          The HDFC Net Banking payment receipt has been attached with the complaint.

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            P
            Paras Ram bhoi
            from Powai, Maharashtra
            Feb 15, 2021
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            Address: SADAR BAZAR RAJNAGAR RAJSAMAND 313324

            SIR. I recharged Rs 2050 meter of Ajmer Vidyut Vitran Nigam Limited Rajasthan, Bank Transaction Number IGAKMZHKC9 and Transaction Reference Number VSBI[protected] The amount was debited from my account and the token number was not generated, please refund the amount to my bank account
            +1 photos
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              S
              sunil1087
              Feb 14, 2021
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              Made transaction on 09.02.21 but amount is not credited till today
              +1 photos
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                S
                sunil1087
                Feb 14, 2021
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                I have used billdesk to pay my axis bank credit card bill on 09..2.21 but till now it is not reflected in my credit card account.
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  Manjeet Chahal Ranu
                  from Delhi, Delhi
                  Feb 14, 2021
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                  Hello
                  I DALJEET SINGH used billdesk to add money to my Smartfleet wallet using via
                  UPI I added an amount of 30000 to my wallet.
                  But transaction failed and amount deducted from my account but not added to my wallet.
                  Plz Help and provide solutions.
                  VPA billdeskpg.[protected]@hdfcbank
                  UPI REF NO.[protected]
                  Transaction date[protected]
                  Transaction Time 18:56 (24hr format)

                  Billdesk Payment Details are as follows
                  Order No.[protected]
                  Reference no.VCPH[protected]
                  AMOUNT 30000
                  Bank ID CPH

                  Plz provide solution as soon as possible.
                  +3 photos
                  BillDesk customer support has been notified about the posted complaint.
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                  Payment for 3 months subscription has been made Indian Rupees 389.00
                  But perimum App hasn't been working

                  Amount Debited From Account but BILLDESK transaction says failed - Comment #4028647 - Image #0
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                    U
                    Utpal_Surat
                    Feb 13, 2021
                    Apr 11, 2023
                    This thread was updated on Apr 11, 2023
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                    Hi,

                    On 12/12/2020, I tried paying DGVCL bill via Billdesk merchant gateway but the transaction errored out. The transaction amount Rs 4, 665.19 /- got deducted from my card but was not credited to DGVCL BIlldesk Mumbai account

                    Transaction ID: 07800027701212005400588

                    Need help to get my money back.

                    Thanks,
                    Shashi
                    +1 photos
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                    Amount was paid via Debit card. The portal shows error in transaction while the amount is debited from my bank account. Please help me resolve this issue.
                    Customer Number: [protected]
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                      S
                      Saanvi12121212
                      Feb 13, 2021
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                      Address: BIHTA

                      I paid SBPDCL for bill payment of Rs. 6000. Paid but showing Failure on payment slip. And my money is debited. I request you to refund my money. My mail id is [protected]@gmail.com

                      Transaction ID- VSBI[protected]
                      Transaction Date & Time[protected]:21:36
                      Transaction Reference No- SB[protected]
                      Invoice No- [protected]
                      CA Number[protected]
                      Transaction Amount - Rs. 6000.00
                      +1 photos
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                        B
                        Balusvs
                        from Chennai, Tamil Nadu
                        Feb 13, 2021
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                        Address: Rto coimbatore south

                        I have done net banking payment to transport department transcation for RS 1100 on[protected] at 11:30 am. The amount is debited my account still the payment is not credited to sbi bank. My bank reference no is[protected].
                        +2 photos
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                          G
                          Gayathri2021
                          Feb 12, 2021
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                          I had tried to book airindia flight tickets online and made payment of 59, 280.00 VHDF[protected]-Billdk AIR INDIA 02 Feb 2021 hdfc bank, but tickets are not booked and amount has been deducted from my account. i informed my bank they said it takes 3-5 days to be credited

                          i even raised a ticket with billdesk no: 1303849 but no use

                          there is no customer service number working..
                          BillDesk customer support has been notified about the posted complaint.
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                            G
                            Ganti Veneela
                            Feb 11, 2021
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                            Hi Team,

                            I made a payment of Rs 29, 290 towards my SBI Credit card. The amount is deducted from my savings account and UPI says payment received by Billdesk/purchase confirmed however, SBI has no track of it and it says payment failed. Please help asap
                            +2 photos
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                              B
                              bakasur
                              from New Delhi, Delhi
                              Feb 11, 2021
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                              Website: billdesk

                              I have payed my bill of rupees 1243 . from my account paymenthas been cut but from there payment cant be process...
                              +2 photos
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                                N
                                nazzyb84
                                from Bengaluru, Karnataka
                                Feb 11, 2021
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                                I did transaction on 1st Feb from FreeCharge wallet to BBdaily but it failed in between..It is showing successful in FreeCharge side but not in BBdaily side
                                I am following up with all 3 teams : BBdaily, FreeCharge and Billdesk and it is going ping pong ...
                                Now the real issue is with Bill desk which can confirm back to Free charge team about failure of transaction at their end but I am not getting satisfactory response

                                Would like to raise formal complaint against Billdesk for the same
                                BillDesk customer support has been notified about the posted complaint.
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                                  N
                                  Nabeel Muhmd
                                  Feb 10, 2021
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                                  I tried to pay the fees foribps exam. The payment was succesful and the money was deducted feom my account. But the ibps website says the payment was failed.
                                  +2 photos
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                                    K
                                    Karishram
                                    from Mallasamudram, Tamil Nadu
                                    Feb 10, 2021
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                                    I Have Paid My LIC Bill Of Amount 2482 Rs Through Google pay but it was not reflected in my lic portal but the amount was deducted from my bank my ref id was[protected] UPI PAYMENT PLEASE LOOK INTO THIS ISSUE
                                    +2 photos
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                                    Feb 10, 2021
                                    Updated by Karishram                                     not resolved still
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                                      S
                                      Subha Chanda
                                      from Powai, Maharashtra
                                      Feb 9, 2021
                                      Resolved
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                                      Resolved

                                      On 5th February, I paid my university admission fee through the BillDesk payment gateway. The university website uses BillDesk as a payment gateway. The amount of 5926.6 was deducted, but the payment got failed on the university website. The support from the university site confirmed that. I also emailed the BillDesk support at [protected]@billdesk.com on the same day, but no response from them. I used SBI internet banking to process the payment. The reference numbers provided by SBI are VSBI[protected]IGAKLAJHQ9 and IGAKLAJHQ9. I am worried about the money and hope that I'll get a refund soon.
                                      Feb 9, 2021
                                      Complaint marked as Resolved 
                                      Received the refund.
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      on 11.02.2021 I was paying property tax online through by debit card. I followed regular. At the end Transaction showed as Fail with a message that Bill Desk is waiting for Response from Bank. Amount is debited from from Bank Account. Image is attached for your ready reference. You are requested to refund said amount to me.

                                      BillDesk SBI Internet Banking Amount Deducted but Payment Failed - Comment #3798974 - Image #0
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                                        S
                                        shivvyom
                                        from Gajraula, Uttar Pradesh
                                        Feb 9, 2021
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                                        Website: www.uppclonline.com

                                        Today on 09.02.2021 i paid online electricity bill o[censored]ttar Pradesh Power Corporation Ltd, after bill desk amount was deducted but transaction failed. i m attaching images for that.
                                        kindly do reply on shivam.[protected]@gmail.com.
                                        +1 photos
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