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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 85

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S
Subha Chanda
from Powai, Maharashtra
Feb 9, 2021
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On 5th February, I paid my university admission fee through the BillDesk payment gateway. The university website uses BillDesk as a payment gateway. The amount of 5926.6 was deducted, but the payment got failed on the university website. The support from the university site confirmed that. I also emailed the BillDesk support at [protected]@billdesk.com on the same day, but no response from them. I used SBI internet banking to process the payment. The reference numbers provided by SBI are VSBI[protected]IGAKLAJHQ9 and IGAKLAJHQ9. I am worried about the money and hope that I'll get a refund soon.
Feb 9, 2021
Complaint marked as Resolved 
Received the refund.
BillDesk customer support has been notified about the posted complaint.
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on 11.02.2021 I was paying property tax online through by debit card. I followed regular. At the end Transaction showed as Fail with a message that Bill Desk is waiting for Response from Bank. Amount is debited from from Bank Account. Image is attached for your ready reference. You are requested to refund said amount to me.
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    S
    shivvyom
    from Gajraula, Uttar Pradesh
    Feb 9, 2021
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    Website: www.uppclonline.com

    Today on 09.02.2021 i paid online electricity bill o[censored]ttar Pradesh Power Corporation Ltd, after bill desk amount was deducted but transaction failed. i m attaching images for that.
    kindly do reply on shivam.[protected]@gmail.com.
    BillDesk customer support has been notified about the posted complaint.
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      H
      Harshal Lonkar HL
      from Dhawalpuri, Maharashtra
      Feb 9, 2021
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      Address: NANDIPETH AKOT AKOT AKOT AKOLA, AKOT, NEAR DURGA MATA MANDIR

      My payment refund now
      BillDesk customer support has been notified about the posted complaint.
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        D
        darshan.dravid_
        from Bengaluru, Karnataka
        Feb 9, 2021
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        Address: Crystal Plaza, 510, Link Road, Andheri West, Mumbai - 400053

        I had made a bus ticket booking on KSRTC official website from Bangalore to Hagaribommanahalli on 08/02/2021 at a cost of Rs606 but failed to receive my booking.Please do help as soon as possible. I have attached few screenshot on this mail.
        BillDesk customer support has been notified about the posted complaint.
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          G
          gangskaram
          Feb 9, 2021
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          I paid Rs.12482 with transaction I'd as S32261839 and UPIAR/[protected]/DR/EPCPDCL/NA/Billdeskpg.apep/P but payment not shown in APEPDCL WEBSITE
          BillDesk customer support has been notified about the posted complaint.
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            D
            darshan.dravid_
            from Bengaluru, Karnataka
            Feb 8, 2021
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            Official website from bangalore to mangalore on 08/02/2021at a cost of Rs1479 but failed to receive my booking.
            Please do help as soon as possible
            BillDesk customer support has been notified about the posted complaint.
            Feb 08, 2021
            Updated by darshan.dravid_             Typo: Banglore to Hagaribommanahalli*
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              K
              Koustav Mondal
              from Delhi, Delhi
              Feb 7, 2021
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              Address: Delhi

              I am an exam applicant and every time I pay the money through Billdesk, the fee gets deducted but Billdesk gives regret. The money is never credited back to my account. This has happened in every exam I have applied. The exams are:

              1. RBI grade b
              2. SSC CGL

              The same has happened with other applicants too. Either the company is defrauding its customers. Why the money is not being credited back ??
              BillDesk customer support has been notified about the posted complaint.
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                B
                bimalbag
                from Saint Thomas Mount, Tamil Nadu
                Feb 6, 2021
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                Sir,
                I have made a payment of Rs. 420/- for Electricity bill (WBSEDCL) from my ICICI UPI through BillDesk on 04/02/2021 at 3.29 pm. The transaction was successful (ID[protected] but the beneficiary (WBSEDCL) has not received the said payment still now however the same debited amount is not refunded in my A/c also. I am trying to check the payment status in BillDesk portal only but searching result showing "Sorry, We are unable to process your request at this time. Please try after some time." from last 2 days.

                Therefore, I request for take necessary action to refund the debited amount immediately.

                Thanking You.
                BillDesk customer support has been notified about the posted complaint.
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                  R
                  Rameshwari Tambekar
                  from Kalmeshwar, Maharashtra
                  Feb 6, 2021
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                  Address: Kale lay out wadgaon road, Yavatmal, Yavatmal

                  Money debuted but not credited to rbi grade b online application form site. Plz look
                  BillDesk customer support has been notified about the posted complaint.
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                    bharat bhushan raheja
                    from Ghumarwin, Himachal Pradesh
                    Feb 6, 2021
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                    I had recharged my tata sky through google pay on 24 january 2021, amount debited from my account but tv not recharged...please refund my money back
                    BillDesk customer support has been notified about the posted complaint.
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                      D
                      drsudhirjoshi
                      from Noida, Uttar Pradesh
                      Feb 5, 2021
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                      Today on 5.02.2021 i was paying online electricity bill of jodhpur vidhyut vitran nigam ltd, after bill desk amount was deducted but transaction failed. i m attaching images for that.
                      kindly do reply on [protected]@gmail.com
                      do i need to pay again.
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        Samson Masih
                        from Delhi, Delhi
                        Feb 3, 2021
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                        I made a Bill Payment for Electricity on PhonePe app. It was done through Billdesk.
                        Amount got deducted from my account and later the bill payment failed.
                        Till now no refund has been done for my Payment of ₹3482.

                        Kindly Initiate the refund as soon as possible.
                        Upi ref no:[protected]
                        BillDesk customer support has been notified about the posted complaint.
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                          V
                          Venkat Suman Badugu
                          from Hyderabad, Telangana
                          Feb 3, 2021
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                          ENPS Contribution via UPI -Amount Debited but Payment Failed

                          Dear Sir / Madam,

                          I am writing to you to raise an issue about Money Transfer & UPI done through Billdesk Payment gateway on e-NPS website.

                          The issue that I have experienced was: On 31/01/2021, I have made a Voluntary Contributions towards my National Pension System account with PRAN#[protected] for the amount of INR 10, 011.80 ( INR 10, 000 contribution + taxes INR 11.80).
                          The payment method I used...
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                          Gurpreet97
                          Feb 3, 2021
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                          Hi sir i was pay someone credit card bill but unfortunately i want refund my that payment due some personal reasons. Please refund the that amount 810Rs.
                          BillDesk customer support has been notified about the posted complaint.
                          Feb 03, 2021
                          Updated by Gurpreet97                           Sir please resolve my complaint as fast you can
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                            H
                            harikrishna pinna
                            Feb 2, 2021
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                            I have done a payment 40, 000/- on 1st feb 2021 and amount debited from my account but payment failed.still not received
                            BillDesk customer support has been notified about the posted complaint.
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                              K
                              kasper Engineering
                              Feb 2, 2021
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                              Address: Kasper Engineering, I-19, Kasna Industrial Area, Greater Noida

                              I have done a payment on 12th jan 2021 and amount debited from my account but payment failed.

                              kindly resolve my problem
                              BillDesk customer support has been notified about the posted complaint.
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                                K
                                kums88
                                from Lalganj, Bihar
                                Feb 1, 2021
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                                Address: 76/1 skc road,kaikoalanthottam,Erode-638001

                                Sir on 18/01/2021 at 16:30 hours, i tried to renew my two wheeler policy, both times amt debited, but policy not renewed.waited for mor then 15 days, bank id[protected],[protected].kindly help me to get my amt back.my mobile no [protected], email:[protected]@yahoo.co.in
                                BillDesk customer support has been notified about the posted complaint.
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                                  H
                                  harsha m.l
                                  from Mysore, Karnataka
                                  Feb 1, 2021
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                                  On[protected], we made payment to BSNL, Amount is Rs. 878, paid from SBI-SB account and transaction ID is VSBI[protected]IGAKJFJAU3.
                                  This transaction has not been reflected in our BSNL account, but the amount is deducted from SB account.
                                  Please reverse the same.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    G
                                    Gaurav Munj
                                    Jan 31, 2021
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                                    I have paid rs.400 on billdesk using phone pe QR code for pune metro application fee..but it is not reflected on payment status.please do the needful.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      suresh churu
                                      from New Delhi, Delhi
                                      Jan 29, 2021
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                                      Sir,
                                      We made online payment Rs. 2, 294 to Tatasky for ID [protected] on 27-January-2021. Payment description is VINB[protected]. The payment was made from Indian Bank and the said amount has been debited by Indian Bank. But we find that the payment has not been updated in Tatasky system. Please help. My email id is [protected]@gmail.com and mobile number is [protected] [protected].
                                      regards
                                      Suresh
                                      BillDesk customer support has been notified about the posted complaint.
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