Claimed

BillDesk Complaints & Reviews

www.billdesk.com

Updated: Nov 7, 2025

Complaints 5416

Resolved

656

Unresolved

4760

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Banks

BillDesk

BillDesk reviews & complaints page 93

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Money got deducted from bank account...paid via upi. To AFCAT ...but money is received by the afcat side... please refund my money

+1 photos

Jan 6, 2021

Complaint marked as Resolved

Money refunded

BillDesk customer support has been notified about the posted complaint.

View replies

Amar Kr Choudhary

Jan 6, 2021

I got my money refunded
Thanks

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I hade payment Made Rs.24000/- on 4th January 2021 at 06:56 PM through Billdesk to pay Credit card bill of My RBL credit card. Amount deducted through billdesk Payment Gateway with my axis bank internet banking but not credited to my RBL Credit Card. Please check the bill payment last date is 7th of january 2021. and ref number whichi made is[protected].
Plz look into the issue resolve it as soon as possible bcoz due date is 7th jan21 to pay my bill.
I have given above transaction details and reference no. From my Axis bank account, also find attached acknowledgment by Axis Bank by mail and sms for your reference and record

+2 photos

BillDesk customer support has been notified about the posted complaint.

Jan 05, 2021

Updated by Abdul Kwhaja Please Respond as early as possible.. thanks in advance...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I today i was filling IB ACIO form 2021, i submit my form then it directs me to BILLDESK payment gateway where i pay RS 606 through internet banking(punjab national bank). payment was deducted from my account but payment got unsuccessfull.
Transaction reference no_-[protected]
IB application no- MHA[protected] on 4/1/2021 at 10:28 pm

what do i now last date of payment is 9/1/2021 and is this amount will get back to my account or not??

+2 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected Officials,
Today ( 4th January, 2021 ) I have paid a fees for WBPSC Civil Service, Rs.211 via BilllDesk . But after payment I did not get any confirmation message . But rs.211 had been debited from my bank account ( Bank of India ) .
Even When I came back to that application status I was noticed that I did not paid any fees .
Please help .

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Team,
I have tried to pay my examination fees via Bill Desk on 2 ND January 2021,
Time 09:56:48 & 09:58:23 IST for WBCS EXE examination 2021.
Fees was paid from Bank of Baroda account [protected] Birati branch. Payment was rejecting citing timeout as the reason for rejection. Although fees was deducted twice.
Please do the needful.

+2 photos

BillDesk customer support has been notified about the posted complaint.

Jan 05, 2021

Updated by flemmenwerfer Kindly let me know the time to resolve the issue please.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Parvathi nagar #324 5th cross Bangalore 49

Website: Bill desk

Bill payment made on 26th but it's failed and amount debited but not yet received that amount still

+1 photos

BillDesk customer support has been notified about the posted complaint.

Jan 04, 2021

Updated by Pavan Rocky Plz resolve this issue it's more than 8 days over r

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir

I have made payment to my HDFC Credit Card through bill Desk.
Amount- Rs 17840/- ( Seventeen Thousands Eight Hundred and Forty only)
Transaction Ref Num- VIDB[protected]
Transaction date and time- 4th Jan 2021, Time-10:14:11 am
The amount got debited from my IDBI Account but the payment status from Bill Desk is showing Pending and not yet credit.
The IDBI debit screen shot and HDFC Bill Desk Screen Shot is enclosed.
Please note the due date of bill payment is 6th Jan 2021 and I have made payment on 4th Jan 2021, any delay will lead to additional charges.

Kindly Confirm the payment As soon as posiible

Regards
Nipun Mahajan
+91-[protected]
nipun.mahajan.[protected]@gmail.com

+2 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

I have made payment to my HDFC Credit Card bill through bill Desk.
Amount- Rs 17840/- ( Seventeen Thousands Eight Hundred and Forty only)

Transaction Ref Num- VIDB[protected]

Transaction date and time- 4th Jan 2021, Time-10:14:11 am

The amount got debited from my IDBI Account but the payment status from Bill Desk is showing Pending and not yet credit.
The screenshot the enclosed for your reference

Kindly resolve it as soon as possible

Regards
Nipun Mahajan
[protected]
nipun.mahajan.[protected]@gmail.com

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 71, A. S. K. T. Road sivakasi 626189

Hi,
I transfer to Rs 800. College fee, but cash not success in their account.
[protected]:44. Still now you will not return. Kindly return my amount.
I am attached that receipt..

Thanks

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 2/1/2021, I paid for Afcat 1 2021 in google pay through bill desk.
The money has been deducted from the account but the payment process is incomplete.
I paid again through debit card and that process is successfully completed.
But there is a delay in refund for the first payment.
So I request to see through this problem and solve it

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Team,

I have made a payment to BPCL of Amount - 694.50/- on 3rd Jan'21 . Payment has been debited from my account but it is still showing pending on online portal.
Payment Transaction number is[protected]. Please check and confirm.

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chanod gate mohannagar vapi

I pay Rs.590/-. From Paytm to billdesk.
Money Is debited to my account but transaction not completed

Please refund my payment

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Please return my money ie 250 which I paid through Google pay. ASAP

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

While paying my fees on afcat.cdac.in portal and filling application fees on it billdesk govt requested my upi id while paying through bhim upi and then Rs 250 is deducted from my account but does not reflect on my afcat application status .

Please resolve my issue and give my payment back

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have applied for afcat and paid fee through sbi debit card. The money is deducted but the same is not updated on application form.

+1 photos

BillDesk customer support has been notified about the posted complaint.

Jan 07, 2021

Updated by Aditya Dod when refund is made

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have made payment for the IB ACIO with application no MHA[protected] through internet banking from SBI bank of Rs.500 to MHA at 11.56 am with Ref Id: IGAKDFCOB8 and it was not reflected in my application form and my application was showing pending status. Therefore I have again paid the same amount through internet banking at 12.15pm with Ref Id:IGAKDFESH1 which was a success and my application was successfully submitted. It has been 7 days and the amount has not been credited to my account yet. Hence it is requested to refund the amount i.e 500 which was paid twice.

+1 photos

BillDesk customer support has been notified about the posted complaint.

View replies

Anurag(monu)

Jan 9, 2021

I have made payment for the IB ACIO with application no MHA[protected] through debit card from SBI bank of Rs.600 to MHA on 7th jan and it was not reflected in my application form and my application was showing pending status. Therefore I have again paid the same amount through debit card on same day after few hour which was a success and my application was successfully submitted. It has been 2 days and the amount has not been credited to my account yet. Hence it is requested to refund the amount i.e 600 which was paid twice.

Amount got debited twice while filling ACIO IB form - Comment #3785734 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bihar

I have done payment on 30 December but it haven't been to afcat portal.. though my money is deducted.
Plz refund it to my account asap.

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have paid the amount for IB ACIO exam 3 times, the payment was unsuccessful first two times, once on SBI Online and next through UPI transaction, amount got deducted from my account but it failed to reflect in the application the first two times. The last time my transaction was successful, but there was no reminder of the failed two transactions or about their refund time.

1. The merchant reference number on SBI Online is: MHA14100437720210102160953284
2. UPI Transaction ID:[protected].

Kindly notify the above issue with respective authorities and resolve the problem as soon as possible.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 139B, CIVIL LINES,, OPP ANJU PATHOLOGY

While paying the exam amount of AFCAT registration, I payed through Barcode first the transaction was successful but payment status was incomplete. After it I payed the amount through my Debit card. From both medium the amount was debited.

+1 photos

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team,

This is very ridiculous situation. I was done payment on 26.12.20 at bihar municipal property tax of rs 2275.53/- and i did the payment amount got debited from my account but payment has done not succesful.

after that i contact with sbi team they are told you have to contact with merchant team therefore please look into this urgently because till now i did not get refund amount.

hope i will positive reply.

Ramakant Jha,
[protected]@gmail.com ([protected])

Jan 6, 2021

Complaint marked as Resolved

Still i am waiting your valuable reply. Regards, Ramakant Jha 8105721945 [email protected]

BillDesk customer support has been notified about the posted complaint.

Jan 15, 2021

Updated by ramakantjh Complain marked as resolved, but
till now i did not get refund amount, also taking its very long time

BillDesk Complaints & Reviews

File a complaint to BillDesk

BillDesk reviews & complaints page 93

refund of money... paid to afcat... but not received by them

Post your Comment

Billdesk RBL credit card amount deducted through billdesk Payment Gateway but not credited tomy RBL Credit Card

Post your Comment

Money deducted but payment unsuccessful

Post your Comment

Payment for WBPSC

Post your Comment

Refund of application fees

Post your Comment

Bill payment failed but amount debited

Post your Comment

amount got debited from idbi bank account but transaction status is still showing pending

Post your Comment

amount debited from bank account but transaction status is showing pending

Post your Comment

Gpay amount not return in my account

Post your Comment

Afcat refund not received

Post your Comment

amount pending

Post your Comment

Money Is deducted but transaction not complete

Post your Comment

Payment amount

Post your Comment

My afcat payment is deducted second time

Post your Comment

Application fee deduction

Post your Comment

Amount got debited twice while filling ACIO IB form

Post your Comment

Afcat payment fee is not refunded to account yet.

Post your Comment

IB ACIO 2 Extra time exam payment done

Post your Comment

My payment is deducted twice

Post your Comment

2275.53/- amount is deducted from my credit card but payment not done

Post your Comment

Related businesses