Bisleri International Complaints & Reviews

Hi,
I have placed online order for 2 number 20L Bisleri Jars but were given only one refill. When I called customer care number, I was told that the other empty bottle which I was providing was old one (blue colour) and they cannot replace that. I had requirement of only one bottle in past so never looked at other empty 20L jar available with me, now when I need two jars Bisleri is refusing to give refill. As a customer what is my fault if Bisleri has upgraded its old bottles without asking customers to get those replaced.
Regards
Gurpreet Singh Bajaj
[protected]

Hi,

Due to the hardness of water in and around gurgaon we decided to take the 20L bisleri bottles. Unfortunately yesterday ( 21/11/10) we found that the seal had been tampered with. The bottle looked suspicious. The manufacturingrefilling date was 10/10/10, and then the biggest shock of them all we were easily able to remove the cap, even a baby could have done it.

It ashames me to know they are people out there who are ready to kill people slowly for the sake of profit. I want the distributor to be put behind bars and hanged to death.

Warm Rgds,
Avinash

We are into Takeaway food business and use Bisleri Water for Customers and Cooking too. We have been buying 2 cans of 20 Liters everyday from Shree Smarth Stores on Marol Maroshi Road, Marol, Andheri East Mumbai 400059. Initialy they were asking for Delivery charges but on argument they did away but are not providing delivery which is now done by our person.

On 22/ 11 /2010 we got 1 can of water which was stinking and also had some foreign particles, on pointing this they replaced the can. But the replaced can too was stinking and had foreign particle which they have declined to replace. What should be done can any action be taken ?

we are regular customer of bisleri and using there products from long time . today we got the delivery of 20ltr jars in our office we found that 2 bottles are open and water was leaking from them we requested the delivery boy to change the bottles but he refused to change that and misbihaved with our managing director .The way of his taking was not right when the bottles are opened they should change it as it is their fault .Please look into the matter .

Hi,

Me & my family members use only bisleri water for drinking - from past 6 to 8 months shop near my place @ viveknagar is selling the 20 ltr bisleri can @ 70rs, were in the MRP of the product is only 60rs every time we check with them they say the price cost is increased - they charging 10 rs extra is not an issue why is that they want to loot people in name of price increase - more over they don't deliver the water to our residence we have to go to the Bisleri selling point and pick up, for what sake is that the we need to pay high price?

Regards,
Rashmi

I took a Bisleri home delivery connection and I was told (by Bisleri Sales Manager) that the home delivery charge per 20ltr bottle will be Rs. 60 per bottle and a refundable security amount Rs. 150 per bottle. The local distributor for the Toli Chowki area asks for extra Rs. 10 per bottle as "HANDLING CHARGES" (not sure what this is for), when I called back to the Sales Manager they confirmed that there is no such charge and the distributor should only charge Rs. 60 per bottle.
These people are selling the Bisleri brand name and cheating the customer in the name of "Bisleri"

I have been contacting the Bisleri office located at since 6.8.10 but the dealer has not supplied even today:
[protected], 65449589

+(91)-[protected]

+[protected]

Send Enquiry By Email

www.bisleri.com

7-138/1, Nagendra Nagar Colony, Habsiguda, Hyderabad - 500007

They have given me the dealer name Mr. GOvind MObile no: [protected].

VERY BAD SERVICE BISLERI

Dear sir,

Here I complain to u of regarding dust particles and insect found in ur Bisleri-2 litre bottle .
Which I bought from the local authorized dealer. As am drinking water regulary.
I have called so many time for compensation for the same. But none o[censored]r senior person turned up.
Either none o[censored]r senior person bother to call up . How can u play with human life with such a reputed company and quality control.

Failure to it made me to move to not only to consumer court but also will to various news channels and Govt. agency. So that at least Govt. should insure that ur company should ply with human life and people should know what they are drinking.

Looking forward to hear from u with settlement and compensation.

warm regards.
manoj soni

Dear Sir,

The distributor appointed by you is extremely incompetent to deliver the products in time and rather asking for hiked price than the original company rate. He is also asking for delivery at his own terms and conditions.

The name of the distributor is ADHLAKHA COLDRINKS, Dabua Colony, Faridabad. Ph:[protected]

Kindly look into the matter and help the needful.

Thank You.
Regards.
Rohan Khurana R/o Q-182, Kapil Vihar, Sec-21C,Faridabad.
Ph:[protected].
email id : [protected]@gmail.com

I had been to Hotel Vishnu outside Wadala station where i ordered for Minute Maid Lemon Juice. The MRP mentioned on the pack is Rs 15 where in i was told to pay Rs 18. When iinsisted on why i am being charged Rs 3 more than the MRP, i was told to take my money back as this is wht they are supposed to charge

I would hereby request you to taake strict action against the owner.

Also since i am a Journalist with the Times of India, im planning to put an article on the same, but would also request your help in getting the people practising such instaces severely punished.

You can write back to me at samit.[protected]@timesgroup.com

Awaiting revert

Thanks & Regards,

Samit Shetty
THE TIMES OF INDIA
MUMBAI

Dealer at Panjarapole do not provide home delivery services.

i have been using bisleri water can for the past one year. two months back the water which was delivered to me literally tasted like the bore water which i can easily make out. my complaint to the dealer was not received in a positive way and the can was not replaced as it was opened. I wonder how can one can come to a conclusion about the taste of the water without opening and tasting it, really ridiculous and absurd. I request the concerned authorities to look into the matter and take action

for the past two timesi purchased the bisleri water fro nisha traders.muddy sedimentation and bad smell is coming.

subject: insect /foreign matter inside Bislery sealed bottle
This is the second time have received a bottel of bisleri bottel with insect/foreign matter through your local delaer in mahavir vihar M/s MANGLAM wate supplier.
Botte detail is as below as marked on the bottle:
Bisleri dated 30.11.2009 vide B.N 1130 , time 18.49

How u can you play with the life of human being which is an essential part of life.
Hereby ask for compensation . Previously as you have promised correct the error and will take serious measure and step.
Pls send your staff for verification for the same.
Looking forward to hear fron u urgentlywith necessary step of compensation.

My contact detal is as below.
MANAS KUMAR MANNA
[protected]

I had purchased few bottles of Bisleri 1 litre from a shop.

Me, my wife and my 10 months old son got ill after consuming the water. I noticed, that the only botlle which I had not opened till date has a big Mosquito floating in it.

I spoke to the vendor and complained him but he had shown his helplessness in matter as the Bottles sold were packed and one with Mosquito is still packed and guided me to speak to Bisleri team.

I called up one your REGIONAL MANAGER's named Mr. Vilas Pisa (Designation as conveyed by him) and he promised to turn up at my residence with some seniors on 2nd November but didn't turned up. I again called him on 3rd and he agreed to visit with Seniors on 7th at 9.30 AM at my residence. Later Mr. Pisa along with Mr. Deepak Ranawire, designated as CHEMIST having mobile no [protected] visited at 11.30 AM.

They have inspected the botlle and have verified that the date of Manufacturing is July'09 has a Mosquito sealed in the bottle.

Later, ie on 28th Nov'09 Ms Sushama Bhandare (Asst manager QA)had visited me with Mr.Vilas and inspected the bottle and had apologised for the contaminated water and had issued letter stating that the bottle needs to be inspected and should be retuned back in order to check the reason for Mosquito in the bottle.

I, am looking for the Compenastion in terms of Health issues which have taken place due to consumption of the Water and the Mental harrasment given by the company to me.

I had purchased few bottles of Bisleri 1 litre from a shop at Pune.

Me, my wife and my 9 months old son got ill after consuming the water. I noticed, that the only botlle which I had not opened till date has a big Mosquito floating in it.

I spoke to the vendor and complained him but he had shown his helplessness in matter as the Bottles sold were packed and one with Mosquito is still packed and guided me to speak to Bisleri team.

I called up one company's REGIONAL MANAGER's named Mr. Vilas Pisa (Designation as conveyed by him) and he promised to turn up at my residence with some seniors on 2nd November but didn't turned up. I again called him on 3rd and he agreed to visit with Seniors on 7th at 9.30 AM at my residence. Later Mr. Pisa along with Mr. Deepak Ranawire, designated as CHEMIST having mobile no [protected] visited at 11.30 AM.

They have inspected the botlle and have verified that the date of Manufacturing is July'09 has a Mosquito sealed in the bottle.

Mr Vilas had promised to meet again with some Seniors from Mumbai on 9th of November.

I had not recieved any call from him since than and now he is avoiding my calls.

In case if any one has id of Mr Ramesh Chauhan of Bisleri, than please pass me and also guide me on how to proceed legally and in MEDIA.

Regards

Rupinder Sharma

Dear Sir
this has reference to the Bisleri (20 Ltr) delivered to me in jaipur at
401, Pearl Pleasure,
Near Janta, Market,
Bapu Nagar, Jaipur,

through the company repsentative ,three weeks ago, at that time I was assured that I would be receiving the Stand and the Tap also, though the bottle was delivered the stand and the tap has still not been delivered to me.

Today I have also ordered a 20 ltr Bisleri at my above address through the online system.

Can i expect the delivery of the stand and the tap this time.

Pls communicate.

--
regards
navodaya Gaur
[protected]
[protected]

sir
with due respect, i m regular customer of the bisleri for the last 5 years for my family with the hope that i m using safe water for myself as well as for my family but i am shocked to see the fungus in the 20 litre jar of bisleri , which i purchased from the local distributer of pathankot distt gurdaspur punjab , then i talked with the local distributerbut he responded very negative. i am feeling myself cheated because i am paying for water for the last five years with the hope that i am using pure water of a reputed company of india for my family. i am not going to spare anybody who is involved in the mass cheating and i will expose it to the national level with the help of media
plz look into the matter and do the needful as early as possible
Regards
Vivek Kumar
[protected]
Pathankot
Punjab

I Mr.Akhtar Shah i m complaining second time as i gave complain on 7th august 09 of contaminanted water with white and green particles present in 20 ltr bisleri bottle, and the next day bisleri executive name as nityanand visited my place and collect 1 ltr bisleri water for test and then in return i got mail from bisleri executive name as rekha that (We regret for the inconvenience caused to you. As discussed the we will definitely take up...

Dear Sir / Madam,

I am a relatively new customer. I received my first 20-ltr bottle of Bisleri around a week ago. When I called my regular retailer for a refill, I was told he would charge me Rs 10 over and above the registered price, and not give me a receipt. So, I decided to place my order for a refill with Bisleri directly. After all, as the company's advertisements and branding so proudly proclaim, it makes deliveries across Mumbai.

I placed an order for a refill of my 20-ltr Bisleri jar approximately 25 times between Monday, August 3 and Saturday, August 8. I didn't receive ANY water. Worse, I was promised the water around 7 times by Bisleri staff. I waited at home on these 7 occasions, only for Bisleri to fail on its promise.

Needless to say, I will find myself a more reliable company. I want to inform Bisleri, however, that I intend to pursue this matter to its conclusion. To begin with, I will take this up with the press. Its advertisements are fraudulent and its claims are wrong. I also intend to take this up with the Advertising Standards Council of India. The company simply cannot make claims it has no intention of fulfilling. Thirdly, I intend to file a case against the company in the city consumer court. My calls have all been placed on record.

It may take time for the court to reach a verdict, but I have no problem waiting. Bisleri takes its customers for granted, and I intend to change that attitude. Considering it is involved in the act of charging people for water — a despicable thing to do by ANY standards — the least it can do is make sure it delivers, at the listed MRP.

This, I can promise you: Bisleri will hear from me. And I will stick to my promise, because I don't work for Bisleri.