Bisleri International Complaints & Reviews

I ordered one 20 liter Bisleri mineral water bottle last night (12/03/2011) from Vita Fresh, Sushant Lok phase 1, B Block, near galleria market and found that to be dirty.

It is plane tap water packed in a Bisleri bottle. I boiled that water and it turned translucent.

When I called them up and told them that this is a dirty water and not Bisleri, they sent me another bottle which did not had a hologram on the cap. And it was written on the bottle to check for hologram.

When I told them to take it back, they started arguing and refused to take it back.

They told me this is what they will supply. You may check any time in their shop for hologram on Bisleri bottles.

Vita Phone No.is : [protected]

Hi Team,

My Name is Gaurav Shakya, I purchased one Bisleri from a shop which is close to my house they gave me one bottle but on that bottle there was no MRP printed and shopkeeper was asking for money of his choice then i asked him to pull out another bottle and in that bottle insects were there,
I took both the bottles and then called up to the customer care of Bisleri they transferred my call to Quality team, They said"Sir reh gai hogi mistake se"

Just tell me can any company do such kind of mistakes..........
I do have both the bottles with me and i want to case against company.

Regards,
Gaurav shakya
[protected]
[protected]

Dear Sir/Madam,
My Self Mr. Abdul Rehman Shaikh, residing in nerul, Sector 23, Navi Mumbai. I would like inform you that on 16th January 2011 at about 4 pm I went to the Ujalla restaurant that is in Sector 9 nerul to buy the bisleri water which is favorite brand water since 2 years I am drinking your company water bcz of its quality but I was wrong because I found some insect inside the water bottle, that time I was totally shocked and surprise that how can your Company made the big mistake bcz of your company’s reputation and big advertising any my blind faith on your product I drank so many time without any hesitation or checking but I thing I was wrong. Further, I would like say and ask you that how can be your company irresponsible and playing with human life supplying unhygienic and insect water even I bought that water after paying handsome amount for one liter bottle instead of drinking free water. So, pls kindly collect the sealed pack water bottle and pay me the compensation for that or tender the unconditional apology and give me in writing that your company will never do this type of mistake in future and they will not play with the human life supplying insect water. For your kind information even in my office I am buying bisleri 20 liter water bottle on every next day bcz I am running the business. So, pls kindly collect the bottle from my office within two days otherwise I will brought this matter to the Consumer Court and as well as in media also.
Batch No.233(8v / vs) manufactured date- 28/12/2010, 1 liter Bisleri water.
Note. If you will ignore and fail to redress my Complaint I will file the Complaint in Consumer Court through my Lawyer.

Warm Regards.
Mr. Abdul Rehman Shaikh
Shop No. 13, Trveni Plaza,
Plot No.B-77, Sector-23,
Seawood Darave(East),
Navi Mumbai. 400 076
Cellphone-[protected] .

I had bought a bisleri mineral water pet bottle in chennai central railway station. The mineral water company printed the manufatured dates and best before dates at the bottom tip of the bottle(not basement of the bottle). Usually the mfd dates will be printed at neck of the bottle or under the basement of the bottle which wont be get erased easily. But when you buy biselri pet bottles in chennai central railway station, they have printed as specially mfd for irctc and mfd dates are got erased, because of friction between bottles when taken out from the pack or due to some movement. Please ask them to put the manufacturing date and best before date in such a area which is clearly visible and not gets erased due to friction.

Hi,
I have placed online order for 2 number 20L Bisleri Jars but were given only one refill. When I called customer care number, I was told that the other empty bottle which I was providing was old one (blue colour) and they cannot replace that. I had requirement of only one bottle in past so never looked at other empty 20L jar available with me, now when I need two jars Bisleri is refusing to give refill. As a customer what is my fault if Bisleri has upgraded its old bottles without asking customers to get those replaced.
Regards
Gurpreet Singh Bajaj
[protected]

Hi,

Due to the hardness of water in and around gurgaon we decided to take the 20L bisleri bottles. Unfortunately yesterday ( 21/11/10) we found that the seal had been tampered with. The bottle looked suspicious. The manufacturingrefilling date was 10/10/10, and then the biggest shock of them all we were easily able to remove the cap, even a baby could have done it.

It ashames me to know they are people out there who are ready to kill people slowly for the sake of profit. I want the distributor to be put behind bars and hanged to death.

Warm Rgds,
Avinash

We are into Takeaway food business and use Bisleri Water for Customers and Cooking too. We have been buying 2 cans of 20 Liters everyday from Shree Smarth Stores on Marol Maroshi Road, Marol, Andheri East Mumbai 400059. Initialy they were asking for Delivery charges but on argument they did away but are not providing delivery which is now done by our person.

On 22/ 11 /2010 we got 1 can of water which was stinking and also had some foreign particles, on pointing this they replaced the can. But the replaced can too was stinking and had foreign particle which they have declined to replace. What should be done can any action be taken ?

we are regular customer of bisleri and using there products from long time . today we got the delivery of 20ltr jars in our office we found that 2 bottles are open and water was leaking from them we requested the delivery boy to change the bottles but he refused to change that and misbihaved with our managing director .The way of his taking was not right when the bottles are opened they should change it as it is their fault .Please look into the matter .

Hi,

Me & my family members use only bisleri water for drinking - from past 6 to 8 months shop near my place @ viveknagar is selling the 20 ltr bisleri can @ 70rs, were in the MRP of the product is only 60rs every time we check with them they say the price cost is increased - they charging 10 rs extra is not an issue why is that they want to loot people in name of price increase - more over they don't deliver the water to our residence we have to go to the Bisleri selling point and pick up, for what sake is that the we need to pay high price?

Regards,
Rashmi

I took a Bisleri home delivery connection and I was told (by Bisleri Sales Manager) that the home delivery charge per 20ltr bottle will be Rs. 60 per bottle and a refundable security amount Rs. 150 per bottle. The local distributor for the Toli Chowki area asks for extra Rs. 10 per bottle as "HANDLING CHARGES" (not sure what this is for), when I called back to the Sales Manager they confirmed that there is no such charge and the distributor should only charge Rs. 60 per bottle.
These people are selling the Bisleri brand name and cheating the customer in the name of "Bisleri"

I have been contacting the Bisleri office located at since 6.8.10 but the dealer has not supplied even today:
[protected], 65449589

+(91)-[protected]

+[protected]

Send Enquiry By Email

www.bisleri.com

7-138/1, Nagendra Nagar Colony, Habsiguda, Hyderabad - 500007

They have given me the dealer name Mr. GOvind MObile no: [protected].

VERY BAD SERVICE BISLERI

Dear sir,

Here I complain to u of regarding dust particles and insect found in ur Bisleri-2 litre bottle .
Which I bought from the local authorized dealer. As am drinking water regulary.
I have called so many time for compensation for the same. But none o[censored]r senior person turned up.
Either none o[censored]r senior person bother to call up . How can u play with human life with such a reputed company and quality control.

Failure to it made me to move to not only to consumer court but also will to various news channels and Govt. agency. So that at least Govt. should insure that ur company should ply with human life and people should know what they are drinking.

Looking forward to hear from u with settlement and compensation.

warm regards.
manoj soni

Dear Sir,

The distributor appointed by you is extremely incompetent to deliver the products in time and rather asking for hiked price than the original company rate. He is also asking for delivery at his own terms and conditions.

The name of the distributor is ADHLAKHA COLDRINKS, Dabua Colony, Faridabad. Ph:[protected]

Kindly look into the matter and help the needful.

Thank You.
Regards.
Rohan Khurana R/o Q-182, Kapil Vihar, Sec-21C,Faridabad.
Ph:[protected].
email id : [protected]@gmail.com

I had been to Hotel Vishnu outside Wadala station where i ordered for Minute Maid Lemon Juice. The MRP mentioned on the pack is Rs 15 where in i was told to pay Rs 18. When iinsisted on why i am being charged Rs 3 more than the MRP, i was told to take my money back as this is wht they are supposed to charge

I would hereby request you to taake strict action against the owner.

Also since i am a Journalist with the Times of India, im planning to put an article on the same, but would also request your help in getting the people practising such instaces severely punished.

You can write back to me at samit.[protected]@timesgroup.com

Awaiting revert

Thanks & Regards,

Samit Shetty
THE TIMES OF INDIA
MUMBAI

Dealer at Panjarapole do not provide home delivery services.

i have been using bisleri water can for the past one year. two months back the water which was delivered to me literally tasted like the bore water which i can easily make out. my complaint to the dealer was not received in a positive way and the can was not replaced as it was opened. I wonder how can one can come to a conclusion about the taste of the water without opening and tasting it, really ridiculous and absurd. I request the concerned authorities to look into the matter and take action

for the past two timesi purchased the bisleri water fro nisha traders.muddy sedimentation and bad smell is coming.

subject: insect /foreign matter inside Bislery sealed bottle
This is the second time have received a bottel of bisleri bottel with insect/foreign matter through your local delaer in mahavir vihar M/s MANGLAM wate supplier.
Botte detail is as below as marked on the bottle:
Bisleri dated 30.11.2009 vide B.N 1130 , time 18.49

How u can you play with the life of human being which is an essential part of life.
Hereby ask for compensation . Previously as you have promised correct the error and will take serious measure and step.
Pls send your staff for verification for the same.
Looking forward to hear fron u urgentlywith necessary step of compensation.

My contact detal is as below.
MANAS KUMAR MANNA
[protected]

I had purchased few bottles of Bisleri 1 litre from a shop.

Me, my wife and my 10 months old son got ill after consuming the water. I noticed, that the only botlle which I had not opened till date has a big Mosquito floating in it.

I spoke to the vendor and complained him but he had shown his helplessness in matter as the Bottles sold were packed and one with Mosquito is still packed and guided me to speak to Bisleri team.

I called up one your REGIONAL MANAGER's named Mr. Vilas Pisa (Designation as conveyed by him) and he promised to turn up at my residence with some seniors on 2nd November but didn't turned up. I again called him on 3rd and he agreed to visit with Seniors on 7th at 9.30 AM at my residence. Later Mr. Pisa along with Mr. Deepak Ranawire, designated as CHEMIST having mobile no [protected] visited at 11.30 AM.

They have inspected the botlle and have verified that the date of Manufacturing is July'09 has a Mosquito sealed in the bottle.

Later, ie on 28th Nov'09 Ms Sushama Bhandare (Asst manager QA)had visited me with Mr.Vilas and inspected the bottle and had apologised for the contaminated water and had issued letter stating that the bottle needs to be inspected and should be retuned back in order to check the reason for Mosquito in the bottle.

I, am looking for the Compenastion in terms of Health issues which have taken place due to consumption of the Water and the Mental harrasment given by the company to me.

I had purchased few bottles of Bisleri 1 litre from a shop at Pune.

Me, my wife and my 9 months old son got ill after consuming the water. I noticed, that the only botlle which I had not opened till date has a big Mosquito floating in it.

I spoke to the vendor and complained him but he had shown his helplessness in matter as the Bottles sold were packed and one with Mosquito is still packed and guided me to speak to Bisleri team.

I called up one company's REGIONAL MANAGER's named Mr. Vilas Pisa (Designation as conveyed by him) and he promised to turn up at my residence with some seniors on 2nd November but didn't turned up. I again called him on 3rd and he agreed to visit with Seniors on 7th at 9.30 AM at my residence. Later Mr. Pisa along with Mr. Deepak Ranawire, designated as CHEMIST having mobile no [protected] visited at 11.30 AM.

They have inspected the botlle and have verified that the date of Manufacturing is July'09 has a Mosquito sealed in the bottle.

Mr Vilas had promised to meet again with some Seniors from Mumbai on 9th of November.

I had not recieved any call from him since than and now he is avoiding my calls.

In case if any one has id of Mr Ramesh Chauhan of Bisleri, than please pass me and also guide me on how to proceed legally and in MEDIA.

Regards

Rupinder Sharma