Bisleri International Complaints & Reviews

Water supplier ajay pal in noida sector 79 is not supplying water till 2-3 weeks after ordering and saying buy direct from us we will give within same time and he is doing the same with our neighbours too. No one is picking up the call at customer care too.

I have Ordered 2 Twenty litters bottles on May 25th Order BSLRE-016DE-890036. It showed Out for Delivery since 9am on 27th May. I called the Agent he said that he would deliver it but I didn't get it till now. Now his phone is off and I Have to buy water from market. I have paid for the bottles so I want the bottles or I want refund.
I have lost faith in Bisleri.

I have paid online for 2 Twenty Littles bottles on25th May Order number BSLRE-016DE-890036. The order showed Out of Delivery since 9am on 27th. I called the Delivery guy around afternoon and many times in evening but he dodged me saying he will come. Now it's day end and his phone his off. What kind of service is this? This is why you take money before so you can play tricks. I want Bottles or refund ASAP. Else I will have to stop Bisleri in complete RWA and move the complaint to Appleate authority.

I was a regular customer taking weekly delivery at home once the subscription was over. Before renewing, I just ordered two 20l cans on the 21st of May, On today 26th of May, I am writing this complaint, and the cans are not delivered yet.

This way, they honor the customer.

Deplorable customer service, spoiling the brand name.

In Hyderabad duplicate bisleri water bottles manufacturing i think bisleri company more los so plzz call me i tell u everything

Bhanu distributor @ vadodara in Gujarat, india is supplying wrong quality water of 20 ltr to online customers on the name of bisleri.

I have purchased 2 cans (20 liters) of bisleri and getting a Bad taste \ and smell from the water. I sent mail to bisleri and no respose .Please do the needful

Hello Team,

This is to inform that I had raised online request to return 2 Empty Water Jars of 20 litres on 3rd May, 2022 (Request No: [protected]) and that day BISLERI Call Center Agent had informed me that Water Jars would be pick up by their sales team within 7-10 days.

I have been following up Daily since last 5 days and requested Customer care team to provide me timeline when they can send people to pick up Jars but they told me they can not give commitment on timeline and would contact me by end of day. I waited daily to get call back from Customer Care Team but no one has yet contacted me even single time. Customer Care Agent named as "Sonali" told me twice that she would contact her Manager to escalate the issue and fulfill my order but all commitments done by her found false.

To my surprise, the above mentioned request (No: [protected]) has been closed by BISLERI Customer Care Team on 14th May, 2022 without contacting me and providing any resolution.

Also note that I had to call at least 10 times daily to connect call center agent in last 5 days and explained the same things but still BISLERI Customer Care team did not fulfill my requests.

I had also sent email communication twice in last two days
(Ticket No: [protected] & Ticket No: [protected]) and the both times tickets were closed directly by Customer Care team without contacting me.

I had never expected PATHETIC and THIRD GRADE service from a brand name like BISLERI.

BISLERI Customer Care team has wasted my valuable time in last 5 days.

BISLERI Team - If you want to keep in this business then Improve your customer and sales services and also Focus on customer satisfaction.

Hope someone will address my concerns and take needful actions ASAP.

Thanks.

Same issue happening again, water not getting delivered on time. They don't realise it's drinking water.
I will stop their subscription as soon as this one is over due to their pathetic service and bad delivery experience.
No customer support as well...pathetic company.

I'm taking bilslari vedica himalayan spring water 500ml 8ts charge is 40 rs
But low quality water...3 quality railway station water feel..I'm regular bisleri drink person ...Frost time I feel bad ...
So I will file a complaint... Please take nesserry action ...

I had called Bisleri helpdesk and placed a request to return 2 empty bisleri cans and refund my deposit. Nelow are ticket details raised on 14th April. But till now no resolution. I even called twice to follow up the status. But still nobody turned up to pick the cans or refund my deposit. I stay in Bangalore. U

“Dear Customer, Ticket No. [protected] has been generated. Team Bisleri - Kapture”...

Bisleri order no BSLRE-047CH-817858
Email id - [protected]@gmail.com
Delivery person brought the water can and told he cannot deliver it at 2nd floor while the bisleri website clearly says the it will be delivered till 2nd floor.. He spoke rude and took back the water cans. I didn't receive my order yet. Worst service from bisleri .

I had subscribed for delivery of two 20 lit water cans twice a week with phone number reg [protected] on 12 April 2022.
Till today I have received only three deliveries out of 26. I had to purchase water from outside. I had complained about it on phone helpline, on your site and on email also but no solution given

I always go for monthly subscription and uoanig it since many months. Since few weeks I am facing difficulty in getting the cans delivered . Not able to reach customer care as line never gets connected to excetive not i receive a call back.

Everytime I receive a message saying out for delivery but not recieving water . Delivery boy's number is rings but no response . I feel I am cheated

I usually order 20ltr water can from bisleri web site and get it delivery at my address. But on 24th of April 2022 I placed a order on their web site and I also paid the amount. But on 30th April I got mail that my order got delivered at my address. There no delivery was attempted at my address. I contact with the local dealer who supply the water. They said they did not receive my order. Then I mail to their customer support and one ticket was raised. After 2 days this ticket was closed without giving solution. Again I mailed, but there was no responce. Then I called on their toll free number 3 times, every time they promised me, my order will be delivered, but still they did not provide any delivery. It is a matter of water in this scorching summer, and they are very casual about their service. There are multiple of complain I raised for a single order. My money and time is wasted for a single order. After 15 days from order date they did not do the delivery, they did not return my money back.
Order id- bslre-062ko-756117.
Multiple tickets id for a single complain- [protected]/[protected]/[protected]/[protected]

Good Day,

Bisleri delivery agent had behave me very rudely i have taken a monthly subscription can of bisleri on 27 April but still I have not get a single can from bisleri side also every day when ever I call a bisleri can delivery agent he misbehaves me in very inappropriate way and behave very rudely . I am facing huge disastrous issue from bisleri side. Please resolve my issue as soon as possible. Or else make refund my money back.

ORDER # BSLRE-003HY-789529 is supposed to be delivered on Tuesday 02 May 2022.
I am writing this on Friday as neither the company customer care nor the delivery executive are picking up my call. They are not replying to email and WhatsApp/ sms. Pathetic service, specially in scorching summers they took advance money and not delivering water bottles as per subscription.
Delivery executive RAJESH PANDEY is the worst, neither picking up his phone : [protected] nor replying via sms. If you are unable to deliver atleast respond accordingly so that customer can make necessary arrangements in advance. It's not a luxury but a necessity. Pathetic service.

Tap water is being filled in 15 lts tank and re seal it and selling in market . This this is going on in gali no. 2 .Beadonpura. karolbagh. New delhi-110005 on DASTRATH TEA STALL . he is just ruinning your brand image and playing with people's health. No action is taken on him he is selling local water with Bisleri.
Pls do legal action agaist him so that people and your company do not suffer

TicketID:[protected], placed order is not yet delivered, agent doesnt pick up phone and customer care no call no resolution

Placed order on 1st May:BSLRE-003HY-781805, order worth of 680 rupees, Hyderabad location, meertpet.

2 20liter water + stand with tap facility.

Ramesh the agent: marked the delivery as delivered but so far he didnt serviced us phno:[protected]

[protected]@bisleri.co.in - is of no use, they gave ticket which is mentioned above, they called once when said to give call pack as agent has promised to deliver on May2nd. May 3rd 2022 i have called customer care no one pics, agent doesnt pic.
i have ask for refund not answer to it. very bad service by Bisleri such international brand with poor way of dealing things of customers

Order not delivered even after 10 days of placing order in online which says it gets delivered in 24 hrs. This problem I am facing everytime And every time I have to raise a ticket with the customer care . In the center of the city (Jaipur) if you cant deliver and solve the problem with in the promised time and the customer care wont respond at all then what is the point in maintaining international name