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Bisleri International Complaints & Reviews

2.1
Updated: Jun 18, 2025
Complaints 503
Resolved
208
Unresolved
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Bisleri International reviews & complaints page 7

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S
Serene Banerjee
Jun 1, 2022
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Address: P1 C4A XS Real La Celesta Nethaji St, Madanandapuram Porur

Bislery is not delivering the 20l cans, after taking subscription money. Their support staff either don't pick up the phone, or pick up the phone and say that it will be delivered. But, eventually, they don't deliver. This is cheating and unacceptable service.
Bisleri International customer support has been notified about the posted complaint.
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    arunava7815
    May 31, 2022
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    I am applied bisleri two Jar on 22nd May & I have communicated to customer care 20times but all time they are giving me False commitment...I want to All customer service members should talk properly and value their commitment. Also need proper distributor because they also false commitment & talk to customer care because they are not giving me only two Jar. Kindly look into the matter on urgent basis. Last 10days problem is not solved...
    Bisleri International customer support has been notified about the posted complaint.
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      S
      Serene Banerjee
      May 31, 2022
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      Address: P1 C4A XS Real La Celesta Nethaji St, Madanandapuram Porur, Madanandapuram Porur

      Hi, I subscribed to 3 month bisleri 20 l bottle to be delivered on Mondays and Thursdays. The company has taken the money but is not delivering the bottles. I have called and emailed customer service but to no avail. They cannot cheat customers and not deliver and stop responding after taking customers money.
      Bisleri International customer support has been notified about the posted complaint.
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        S
        Saketh Ravuri
        May 29, 2022
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        I places an order on 14/05/2022 for 2 20 litre cans per week. Location: tirumalgherry, hyderabad. First delivery was supposed to happen on 21st may and 2nd on 28th. Neither happened.

        It just shows out for delivery and the "sri sai enterprises" guy says out of stock at 8pm after constant enquiry.

        Bisleri didnt accept cancellation of subscription. Customer care never connects.
        Bisleri International customer support has been notified about the posted complaint.
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          Harshit Singh Rathor
          May 28, 2022
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          Water supplier ajay pal in noida sector 79 is not supplying water till 2-3 weeks after ordering and saying buy direct from us we will give within same time and he is doing the same with our neighbours too. No one is picking up the call at customer care too.
          Bisleri International customer support has been notified about the posted complaint.
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            S
            SaketMadan
            May 27, 2022
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            I have Ordered 2 Twenty litters bottles on May 25th Order BSLRE-016DE-890036. It showed Out for Delivery since 9am on 27th May. I called the Agent he said that he would deliver it but I didn't get it till now. Now his phone is off and I Have to buy water from market. I have paid for the bottles so I want the bottles or I want refund.
            I have lost faith in Bisleri.
            Bisleri International customer support has been notified about the posted complaint.
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              S
              SaketMadan
              May 27, 2022
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              I have paid online for 2 Twenty Littles bottles on25th May Order number BSLRE-016DE-890036. The order showed Out of Delivery since 9am on 27th. I called the Delivery guy around afternoon and many times in evening but he dodged me saying he will come. Now it's day end and his phone his off. What kind of service is this? This is why you take money before so you can play tricks. I want Bottles or refund ASAP. Else I will have to stop Bisleri in complete RWA and move the complaint to Appleate authority.
              Bisleri International customer support has been notified about the posted complaint.
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                S
                Satishrkl
                May 26, 2022
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                I was a regular customer taking weekly delivery at home once the subscription was over. Before renewing, I just ordered two 20l cans on the 21st of May, On today 26th of May, I am writing this complaint, and the cans are not delivered yet.

                This way, they honor the customer.

                Deplorable customer service, spoiling the brand name.
                Bisleri International customer support has been notified about the posted complaint.
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                  S
                  Sreedhar Chintha
                  May 25, 2022
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                  Address: Andhra ,telangana

                  In Hyderabad duplicate bisleri water bottles manufacturing i think bisleri company more los so plzz call me i tell u everything
                  Bisleri International customer support has been notified about the posted complaint.
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                    R
                    Radhikayv
                    from Vadodara, Gujarat
                    May 22, 2022
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                    Address: Vadodara,Gujarat

                    Bhanu distributor @ vadodara in Gujarat, india is supplying wrong quality water of 20 ltr to online customers on the name of bisleri.
                    Bisleri International customer support has been notified about the posted complaint.
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                      J
                      Jose_2022
                      from Hyderabad, Telangana
                      May 19, 2022
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                      Address: Kondapur, Hyderabad

                      I have purchased 2 cans (20 liters) of bisleri and getting a Bad taste \ and smell from the water. I sent mail to bisleri and no respose .Please do the needful
                      Bisleri International customer support has been notified about the posted complaint.
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                        S
                        suryak44
                        May 15, 2022
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                        Address: Navi Mumbai

                        Hello Team,

                        This is to inform that I had raised online request to return 2 Empty Water Jars of 20 litres on 3rd May, 2022 (Request No: [protected]) and that day BISLERI Call Center Agent had informed me that Water Jars would be pick up by their sales team within 7-10 days.

                        I have been following up Daily since last 5 days and requested Customer care team to provide me timeline when they can send people to pick up Jars but they told me they can not give commitment on timeline and would contact me by end of day. I waited daily to get call back from Customer Care Team but no one has yet contacted me even single time. Customer Care Agent named as "Sonali" told me twice that she would contact her Manager to escalate the issue and fulfill my order but all commitments done by her found false.

                        To my surprise, the above mentioned request (No: [protected]) has been closed by BISLERI Customer Care Team on 14th May, 2022 without contacting me and providing any resolution.

                        Also note that I had to call at least 10 times daily to connect call center agent in last 5 days and explained the same things but still BISLERI Customer Care team did not fulfill my requests.

                        I had also sent email communication twice in last two days
                        (Ticket No: [protected] & Ticket No: [protected]) and the both times tickets were closed directly by Customer Care team without contacting me.

                        I had never expected PATHETIC and THIRD GRADE service from a brand name like BISLERI.

                        BISLERI Customer Care team has wasted my valuable time in last 5 days.

                        BISLERI Team - If you want to keep in this business then Improve your customer and sales services and also Focus on customer satisfaction.

                        Hope someone will address my concerns and take needful actions ASAP.

                        Thanks.
                        Bisleri International customer support has been notified about the posted complaint.
                        May 15, 2022
                        Updated by suryak44
                        Added Snapshot of Both Complaint Tickets raised to BISLERI.

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                          V
                          varun5551989
                          from Hyderabad, Telangana
                          May 13, 2022
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                          Same issue happening again, water not getting delivered on time. They don't realise it's drinking water.
                          I will stop their subscription as soon as this one is over due to their pathetic service and bad delivery experience.
                          No customer support as well...pathetic company.
                          Bisleri International customer support has been notified about the posted complaint.
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                            L
                            Laxminairjhapa
                            from Hyderabad, Telangana
                            May 12, 2022
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                            Address: Maduban colony Hyderabad kattadhadan

                            I'm taking bilslari vedica himalayan spring water 500ml 8ts charge is 40 rs
                            But low quality water...3 quality railway station water feel..I'm regular bisleri drink person ...Frost time I feel bad ...
                            So I will file a complaint... Please take nesserry action ...
                            Bisleri International customer support has been notified about the posted complaint.
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                              K
                              kphookan
                              from Bengaluru, Karnataka
                              May 11, 2022
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                              Not picking up my empty cans and not refunding the deposit

                              I had called Bisleri helpdesk and placed a request to return 2 empty bisleri cans and refund my deposit. Nelow are ticket details raised on 14th April. But till now no resolution. I even called twice to follow up the status. But still nobody turned up to pick the cans or refund my deposit. I stay in Bangalore. U

                              “Dear Customer, Ticket No. [protected] has been generated. Team Bisleri - Kapture”...
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                              Lingeshwar21
                              from Chennai, Tamil Nadu
                              May 10, 2022
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                              Bisleri order no BSLRE-047CH-817858
                              Email id - [protected]@gmail.com
                              Delivery person brought the water can and told he cannot deliver it at 2nd floor while the bisleri website clearly says the it will be delivered till 2nd floor.. He spoke rude and took back the water cans. I didn't receive my order yet. Worst service from bisleri .
                              Bisleri International customer support has been notified about the posted complaint.
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                                D
                                May 10, 2022
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                                I had subscribed for delivery of two 20 lit water cans twice a week with phone number reg [protected] on 12 April 2022.
                                Till today I have received only three deliveries out of 26. I had to purchase water from outside. I had complained about it on phone helpline, on your site and on email also but no solution given
                                Bisleri International customer support has been notified about the posted complaint.
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                                  RenuDR
                                  May 10, 2022
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                                  Address: No 74/NE 4, Mathrushree nilaya, Suncity Layout, 6th road, kodathi Sarjapur road Bangalore 560035

                                  I always go for monthly subscription and uoanig it since many months. Since few weeks I am facing difficulty in getting the cans delivered . Not able to reach customer care as line never gets connected to excetive not i receive a call back.

                                  Everytime I receive a message saying out for delivery but not recieving water . Delivery boy's number is rings but no response . I feel I am cheated
                                  Bisleri International customer support has been notified about the posted complaint.
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                                    G
                                    Gopal Baidya
                                    May 9, 2022
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                                    Address: WESTERN EXPRESS HIGHWAY, ANDHERI-E, MUMBAI- 400099
                                    Website: www.bisleri.com

                                    I usually order 20ltr water can from bisleri web site and get it delivery at my address. But on 24th of April 2022 I placed a order on their web site and I also paid the amount. But on 30th April I got mail that my order got delivered at my address. There no delivery was attempted at my address. I contact with the local dealer who supply the water. They said they did not receive my order. Then I mail to their customer support and one ticket was raised. After 2 days this ticket was closed without giving solution. Again I mailed, but there was no responce. Then I called on their toll free number 3 times, every time they promised me, my order will be delivered, but still they did not provide any delivery. It is a matter of water in this scorching summer, and they are very casual about their service. There are multiple of complain I raised for a single order. My money and time is wasted for a single order. After 15 days from order date they did not do the delivery, they did not return my money back.
                                    Order id- bslre-062ko-756117.
                                    Multiple tickets id for a single complain- [protected]/[protected]/[protected]/[protected]
                                    Bisleri International customer support has been notified about the posted complaint.
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                                      S
                                      Sssingh16
                                      from Indore, Madhya Pradesh
                                      May 8, 2022
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                                      Resolved

                                      Good Day,

                                      Bisleri delivery agent had behave me very rudely i have taken a monthly subscription can of bisleri on 27 April but still I have not get a single can from bisleri side also every day when ever I call a bisleri can delivery agent he misbehaves me in very inappropriate way and behave very rudely . I am facing huge disastrous issue from bisleri side. Please resolve my issue as soon as possible. Or else make refund my money back.
                                      May 10, 2022
                                      Complaint marked as Resolved 
                                      I got the can thank you so much
                                      Bisleri International customer support has been notified about the posted complaint.
                                      Thank you so much i have got the can now after 2 week
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