Bisleri International Complaints & Reviews

Hi, I am retailer my shop name is Tannu General store based in Mansarover Colony Rohtak Haryana 124001
I have customer requirement for 20lt bisleri jars I want to sale 20lt jars from my shop I am starting from 30 jars & I am sure will increase this figure time to time but your distributor said he can give me jars on mrp means 85rs what margin I can get in this price please tell..? I raised a complaint against this matter my complaint ticket number is 158000 your sale officer Ayoush Prasad also talked to me & visited my shop whit Mr. Ramesh but no one can take this seriously my customers return without taking water from my shop so again i am sending this complaint bisleri company is not a small company I hope you will solve my problem as soon as possible.
Thanking you
Tannu General Store H. No 957/22 Mansarover Colony
Rohtak Haryana
124001
contact number [protected]

Hi Team

Name : Imran Abjani
Number : [protected]

This is 3rd time in a row that I have jot received water on time.

1st order - I ordered it on 5th Nov and received it on 8th Nov - was not delivered within 24 hours TAT order number - BSLRE-008MU-270584

2nd order - I ordered it on 9th Nov and received it on 11th Nov - was not delivered within 24 hours TAT order number - BSLRE-008MU-277472

3rd order - I ordered it on 12th Nov and not yet received it now its 13th Nov - was not delivered within 24 hours TAT order number - BSLRE-008MU-283472

Requesting you to look into this issue on priority also requesting you to register complaint on this and share complaint number also need compensation for this trouble.

Please make sure this is not repeated in future.

Thanks & Regards
Imran Abjani

We have been using bisleri 20lts bottle since a very long time. We always get it delivered to our home in Warangal by one of your dealers- Sai akshith agency of G. Srinivas, which is an authorized bisleri dealer in Warangal. Last week, they delivered ten 20lt bottles to our home with water which was very salty, heavy and distasteful. Due to consumption, we lost one of our loved ones recently and our children are still suffering from the consequences. We surely believe that thus wasn’t the actual bisleri water we always drink. Kindly look into the matter and take action. We request you to reach out to us as soon as possible.
Uzma Nousheen / 91-[protected]
Naser Hussain / 91-[protected]

Hi, I am retailer my shop name is Tannu General store based in Mansarover Colony Rohtak Haryana 124001
I have customer requirement for 20lt bisleri jars I want to sale 20lt jars from my shop I am starting from 30 jars & I am sure will increase this figure time to time but your distributor said he can give me jars on mrp means 85rs what margin I can get in this price please tell..? I raised a complaint against this matter my complaint ticket number is 158563 your sale officer Ayoush Prasad also talked to me but no one can take this seriously my customers return without taking water from my shop so i am sending this mail bisleri company is not a small company I hope you will solve my problem very soon
Thanking you
Tannu General Store H. No 957/22 Mansarover Colony
Rohtak Haryana
124001
contact number [protected]

This is highly dangerous water with microorgsm and insects inside. The batch no and seal is sent for your investigation, but the Company sealed bottle if has all the microorgam and health hazard, why your company woodlot be filed for a compensation for playing with the safety and health conditions of our company, when we are used for several years your water, and with mere faith we just open and drink, without checking. Its by luck that we observed the water so as from top of the dispenser inside bottle the insect and also collected in glass.

We lodged a complain on help line and Diksha took teh call and asking for some pictures and conditions..and very politely passing on the buck saying may be this is in dispenser, which is itself is a denial and liable for customer grievance cell and thereby the act and compensation

I have received fake 20 L water inside original 20 L water bottle in Airoli, Navi Mumbai through a retailer.

Product not delivered even after initiating repeated calls to Bisleri Customer care. Request immediate resolution for the same.
Order number : ORDER # BSLRE-001BA-270358
Location : Bangalore
Date of booking : Nov 4th

This company based in Delhi, Rajesh Gupta is the proprietor sells paper plate making machine saying buy back where they say that they will provide raw materials for free for one year and buy our products for 300rs for 1000cups. We paid 80000rs and also sent them the first consignment of 13500 Donna cups after that they are not responding or making the payment for what we sent nor sending raw materials as said. The cost of machine is not even 50000 in bangalore and saying that this is fraud. Please do not buy machines from Delhi when they say buy back agreement. They dint even send the copy of agreement. Please help me get justice

I had taken a pre-paid subscription service in August 2021. As per that I was supposed to receive 2 20 ltr jars of bisleri water every week. Till date I have not received a single supply.

Moreover for some reason the company has decided that it has already delivered 1 of the 4 scheduled deliveries against my subscription. I have till date received not a single delivery.

Ticket number #154956 as raised with Bisleri Customer care team is still open and numerous emails and phone calls on this topic have gone unanswered. The customer care team keeps closing the tickets without resolving the issue.

Furthermore, I have raised a cancellation request, and a jar return request, both of which have not happened. I have not received any refund on the amount paid, nor anyone has come to collect the jar and give the deposit back.

This is terrible and downright unacceptable service on the part of the company which I do not trust anymore.

I had ordered Bislery and the guy who delivered the 4 bottles on 12.12.2021, whose contact number is [protected]. I had made the payment of rs. 1250/- via Paytm. Now I am contacting him since 1st October, first he picked my call and said that he will deliver the bottles but neither he delivered the bottles nor picking up my call. Please look into it

Hi

I contacted Mr. Mangesh [protected] and he tells me to buy kingfisher water bottles. I have voice recording too of his call.

Kindly help to supply me asap and take away the agency from him.

Rgds
Edwin
[protected]

The 2 empty jars were collected almost a month now and I haven't received the refund yet.i mailed bisleru and a Ticket No: #146885 was generated for the same. I'm sending them mail every day but not getting any response. I called customer care and it's always busy and say that I will receive a call back which I never did. I want the refund for the empty jars asap.

My registred mobile no:[protected].

P.Satyanath from Hyderabad.

We order delivery of water cans on 13 th Oct till now we not received the delivery.

Customer care support representative s also not responding properly they giving inappropriate answers promising delivery whenever I call but which is not happening.please take action ASAP and delivery the order.

This is very frustrating to me which is not expected from bisleri.

They are delivering unhygienic and shabby water and water cans .. It’s been 3 days passed the due date of delivering and water is not yet been delivered … Custumer care gives wrong information and numbers of the concerned persons such as Mr Srinivas - [protected] and this fellow never picks up the call !!! One fellow - [protected] disconnects the call !! Local distributor says speak to customer care !!! Big drama company out in cheating people out here

Kindly find the order ‘ORDER # BSLRE-003HY-217322’ ordered on 5th Oct 2021.
Called the call center representative Angela or which ever false name used and was informed order has not been assigned and will connect me to the Hyderabad team.
Any reason why assignments and connecting to the Hyderabad team is repeatedly been spoken to me by your call center customer representatives and the sla of 24hrs is past due for ‘ ORDER...

I purchased 2 Bisleri cans from a store called as "Seasons Fresh" at Sobha Dream Acres, Balegere, Bangalore. Onne bottle has Algae and Insects. Other bottle has bad tasting hard water. You need to take strict action asap.This is serious matter.

I purchased Bisleri 5L mineral water bottle from Grocers shop Gomtinagar Lucknow. It had severely bad odor and water was undrinkable

I bought a subscription of Bisleri 20L water bottle for 3 months and paid all amount in advance, scheduled it to be delivered on Saturdays. This order on 23rd September 2021, and first delivery of my water bottles was supposed to be on 25th September 2021. Today its 29th September 2021 but I still haven't received a single water bottle. I tried contacting Bisleri but half of the time they won't pick up my call and other time their phones are switched off. Please resolve this issue quickly or refund me all of the amount I've paid.

21 Sep at 2:54 PM
Kindly note I received another call claiming to be from bisleri company and the order .BSLRE-003HY-181161 is past your sla’s, the water cans of bisleri 20liter is still pending. Another of your hoax calls.
The customer care number is not being answered with only your recorded standard voice mails playing their recording since last evening.
There is no line or other order or any hoax calls that can authenticate anything.

There is no call back that can work.
Kindly let me know on the status of the order .BSLRE-003HY-181161 asap.

Hide original message
On Monday, 20 September 2021, 09:42:03 PM IST, sujath sam wrote:

On Sunday, 19 September 2021, 10:25:19 AM IST, sujath sam wrote:

Kindly let me know the reason why inspite of calling twice yesterday and complaining twice directly to the customer care representative I still get spam calls after 6pm asking location and speaking indecently by someone claiming to be Shankar who is the driver and when questioned informed about Naveen Patil being the helper or driver Another Muslim person called claiming the call is from bisleri repeating the same questions talking down disrespectful.
Is there any reason for raising a ticket when you are delaying the order placed for replacement of 3 bisleri water cans intentionally each time I place a bisleri water can order? .BSLRE-003HY-181161

the previous two orders placed is reflecting as cancellation which is faulty and not correct as someone had replaced the empty bisleri water cans as ordered. There is absolutely no truth in any of your communication.The same SMS sent past three days.
‘Dear Sujath Sam, Your Bisleri order no.BSLRE-003HY-181161 out for delivery and will be serviced by delivery agent Naveen patil with mobile number [protected].’

Dear Sujath Sam, Your Bisleri order no.BSLRE-003HY-181161 is out for delivery and will be serviced by delivery agent Naveen Cross link with mobile number [protected].
Sent today and someone called for location repeatedly and has not supplied the three 20liter water cans.

What is your bisleri company trying to achieve? Are you getting bribed to harass a particular individual?

I am kiran s at Bangalore Malleshwaram I bring one 500ml bisleri water bottle shop owner received 13/- why he received 13/- there is no date and rate on water bottle.