Bisleri International Complaints & Reviews

I purchased Bisleri 5L mineral water bottle from Grocers shop Gomtinagar Lucknow. It had severely bad odor and water was undrinkable

I bought a subscription of Bisleri 20L water bottle for 3 months and paid all amount in advance, scheduled it to be delivered on Saturdays. This order on 23rd September 2021, and first delivery of my water bottles was supposed to be on 25th September 2021. Today its 29th September 2021 but I still haven't received a single water bottle. I tried contacting Bisleri but half of the time they won't pick up my call and other time their phones are switched off. Please resolve this issue quickly or refund me all of the amount I've paid.

21 Sep at 2:54 PM
Kindly note I received another call claiming to be from bisleri company and the order .BSLRE-003HY-181161 is past your sla’s, the water cans of bisleri 20liter is still pending. Another of your hoax calls.
The customer care number is not being answered with only your recorded standard voice mails playing their recording since last evening.
There is no line or other order or any hoax calls that can authenticate anything.

There is no call back that can work.
Kindly let me know on the status of the order .BSLRE-003HY-181161 asap.

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On Monday, 20 September 2021, 09:42:03 PM IST, sujath sam wrote:

On Sunday, 19 September 2021, 10:25:19 AM IST, sujath sam wrote:

Kindly let me know the reason why inspite of calling twice yesterday and complaining twice directly to the customer care representative I still get spam calls after 6pm asking location and speaking indecently by someone claiming to be Shankar who is the driver and when questioned informed about Naveen Patil being the helper or driver Another Muslim person called claiming the call is from bisleri repeating the same questions talking down disrespectful.
Is there any reason for raising a ticket when you are delaying the order placed for replacement of 3 bisleri water cans intentionally each time I place a bisleri water can order? .BSLRE-003HY-181161

the previous two orders placed is reflecting as cancellation which is faulty and not correct as someone had replaced the empty bisleri water cans as ordered. There is absolutely no truth in any of your communication.The same SMS sent past three days.
‘Dear Sujath Sam, Your Bisleri order no.BSLRE-003HY-181161 out for delivery and will be serviced by delivery agent Naveen patil with mobile number [protected].’

Dear Sujath Sam, Your Bisleri order no.BSLRE-003HY-181161 is out for delivery and will be serviced by delivery agent Naveen Cross link with mobile number [protected].
Sent today and someone called for location repeatedly and has not supplied the three 20liter water cans.

What is your bisleri company trying to achieve? Are you getting bribed to harass a particular individual?

I am kiran s at Bangalore Malleshwaram I bring one 500ml bisleri water bottle shop owner received 13/- why he received 13/- there is no date and rate on water bottle.

I have purchased 5 ltr bisleri water pack from the shop when I drink the water the taste get me hurted like a hard bitter taste and ask to replace the water pack but he doesn't allow kind look back towards .
And take action to solve this asap.
If we drink this water will get any disease now the pandemic is going on it is the trust for the bisleri that we have purchase solve this problem immediately. Your early action is highly appreciable

The water in 20 litres Jar even though directly supplied by the company is stinking and is not worth drinking.

Sir/Madam,
I bring to your attention that the essential supply of 2 20-litre jars scheduled to be delivered by Orient Beverages on 12 September 2021 are yet to be delivered. Needless to say, the payment was made in full for one month.
Please be informed that Orient Beverages is not even taking my calls. I have lodged the case against Ticket No. 143267 dated 15 September 2021.
I was assured of better service by Bisleri last time when I was in difficulty. I hope the Company will stand up to its reputation and arrange for the supply of water by tomorrow morning. I do want water, not the phone calls from outsourced agencies which amount to harassment.
Thanks,
Yours sincerely,
Samita Das

Very worst 20 liter water cans. Very dirty and damaged can I received.

I have been regularly using bisleri 20L can water. Recently 2 cans were contaminated and found worms inside the water. Took pics and video of the same. Has this got something to do with local filling agencies ? Quality issues are not expected from a band like bisleri and when we are paying a premium compared to other brands in the market.
Please take action.

मुम्बई (महाराष्ट्र) विरार
संकल्प हॉस्पिटल के पास बिसलेरी पानी की छोटी बोटल का mrp 10 की जगह 12 रुपये ले रहे है पूछने पर कंपनी का rate बता रहे है।
पास में हॉस्पिटल है वहा के पेशेंट को प्रॉब्लम होती है।
कृपया हो सके तो धयान दे।

Sir/Madam,
This mail has a reference to the Order No. BSLRE-062KO-080431.
Please be informed that I have paid in full and the delivery agent (Orient Beverages) has not yet delivered two 5lit containers of drinking water.
I suspect, the delivery agent is not going to deliver it anytime soon and has been playing all kinds of dirty tricks and mischief – the latest being the sms that ‘empty jar not available’. As you know the question of empty 5lit jar does not arise.
Under the circumstances, I request you to:
1. Supply the essential product within 6pm today;
2. Inform me about the steps you take against the delivery agent;
3. Pay commensurate compensation in terms of money for the hardship and harassment you have caused to me.
I will think of future steps on hearing from you.
Sincerely,
S. Das

My order no. BSLRE-003HY-154603 which was due for delivery today on 30th Aug 2021 has not reached me. On contacting your delivery agent Mr. Vijay (M- [protected]) @ 5:45 pm today I was told that my name does not appear on his list. This is utter nonsense because yesterday I received a call from your backend asking about the no. of empty jars and confirming my order for Monday 30th Aug 2021. Then, how come today your agent could not find my name on his delivery list.This same problem occurred on July 26th 2021 also (refer to the trailing mail), thereafter your team called and assured me that this won't be repeated. However, the same issue has cropped up again now. Please investigate the matter urgently and ARRANGE TO DELIVER MY ORDER TOMORROW WITHOUT FAIL OR FURTHER REMINDER.

Hi
I am customer in bisleri from July
I don't have enough water to drink
From yesterday on wards 25 /aug/21
I am keep on calling to the customer care for
Water supply. But they said we will deliver the water till today i.e 26/aug/21 I didn't get the water
I am very very disappointed by bisleri
Your customer care people are testing
My

Hi Bisleri,

My order shipped in morning but did not received yet.
Called on your agent no [protected] provided by you. But he is disconnected once he know that I am calling for my delivery.

Is this the Bisleri International service. Is this your door delivery service.

Bisleri Order no. BSLRE-106VA-079996

I have been ordering 20 litre bottles( 2 ) in no online for my mother in dwarks, delhi, india . In last consignment, the 20 litre bottle was seen with flaky dscharge in it. This is very dangerous . My mother is a kidney patient and we depend on bisleri regular clean supply.
Kindly replace the 2 bottles with fresh clean bottles imediately.
Her address :
santosh nayar,
A-2/6 sri agrasen apartments, sector 7, plot no 12, Dwarka, New Delhi- 110075

I bought 2 bisleri mineral water bottles of 20 Litres each from Sri Laxmi Narasimha traders in Ramanthapur, Hyderabad. One of the bottle has chlroinated tap water smell. I complained it to the Bisleri and they said they will send some quality team for inspection. They did not come yet.

I ordered online for my mother Santosh Nayar A 2/ 6 Sri Agrasen Apartments Sector 7 Plot no 10 New Delhi 110075 India
The seLed bottle arrived but there were flakes jnside so it has not been used.please replace.my mother is kidney patient

Water contaminated smelling.

Bisleri agent are making false reason for non delivery and customer service is not responding. This is really not expecting from bisleri

Hi, I have subscribed 20 ltr water cans(2) for 3 months and the delivery is not happening on time. I tried calling customer care multiple times but no response. Have emailed about the same but still no response.