Blue Dart Express — micromax led tv not delivered by bluedart (purchase through amazon.in)

Address:	421004
Website:	amazon.in

I ordered micromax 32 inch led tv on amazon india on 24th september 2017. My order number is[protected]. Estimated delivery date that was shown at the time of place in order was 28th september 2017.

They despatched through bluedart and provided me tracking number of [protected]. Now i tell you the story which had made my life a # frustrating. At the end of 28th september, my product was not delivered so i contacted customer care of amazon india by calling their toll free number of[protected] or 9027 (For direct call to large appliances team). The executive told me that it will be delivered by tomorrow i. E 29th september. I waited whole day but tv didn't arrive. Again i called cs and got the response that they will get it delivered by 30th and they are escalating the issue. Today it's 3rd october and 8 20 pm. It's not yet delivered. I would have called cs for about 30 times i. E daily i am calling them for 7 to 8 times and these people are consistent in fooling me by saying that they have escalated the matter and it will be delivered by next day. I personally called blue dart also on their customer care and would like to say these are worst logistics company than amazon.

Most of times they never picks up the phone and most of times are rude and woul say directly the product will not get delivered by next four five days and expect delivery only after that. I personally sent complaints to both amazon india and bluedart though email. Bluedart mail went unreplied and while amazon's gave me standard answer that's it's already escalated.

I would like to say that this was my first biggest mistake of my life by placing order on amazon. Better place all your online orders on flipart or paytm. I ordered ac and washing machine too on flipkart on 24th september and got it delivered by next day i. E 25th september. I have become hopeless and very tired and # frustrated by calling amazon customer service for about total 40 times (10 times in email). If i would have been aware of their fooling tricks and their worst service and read so many negative reviews on the internet, i would have never placed this order. They had spoilt my festival i. E. Dusshera.

Requesting you if you can help me in getting my product delivered. I swear that i will never place any order on amazon in future.

Regards,
Vinesh ahuja
(Cell [protected])
Email id - ahuja. [protected]@gmail.com