boAt Complaints & Reviews

I buy a boat Bluetooth speaker on 19/10/2020.Batter charge very very poor.service continue 1.30 to 2 hrs.Please problem solve quick.

I retunend a boat headset, its has sound problem 🤔i did not returened my headset 🥺

I filled complaint on 22nd June that my one side earpod is not working after some day of purchase, so they generated pick up date on 9th July and now it's been one month they are not even updating but everytime I call customer care they say it's in process, no matter how I tried to contact them they are not responding, I seriously suggest you not to purchase anything from boat.

I need help sir, i am working student sir, these product is not working properly sir and my ears are getting hurt

Right side airdopes not working

Bluetooth is not charging and not open

My boat Bassheads 100 pink coloured - both sides are not working and want to get it replaced.
I tried to contact via whatsapp but it shows error "Oops! I encountered an error. Let's restart! Which of the following do you need my help in?"

Also I am not able to log a complaint as it only shows various address of service center which are not near by.

Please log my complaint and get it replaced via home delivery.

I won't be able to visit the service center which is at thane as it is far away and trains not running for local citizens currently

I I bought it on June from the official website of this company but gave that order to someone else I reported this to the company's costume care but didn't get any result then I tweeted on twitter Then his reply came that we are investigating this matter but till now no solution has been found.

It's been 2 - 3 months since left earpiece is not working.
Once charge is full or device is connected, red light only appears.
earlier blue light was there.
When i am on call, some tune comes in earphone which disturbes my call.

First left earbud stopped charging after 1 week of purchase then i had go to the service center and get it changed after 1 week it came to my house and the product which came was also defective piece and its left earbud runs only for 15 min the switches off and only right bud works and left bud was not charging only right was charging. very very bad service and products of boat waste of money in expensive products.

It's my second time I complaint about my speaker yet still there is no response from your company. I brought boat stone grenade speaker hardly 2 months ago and now it is not working, so I want to replace it under warranty as soon as possible. Please take some action this time.

My Earphones as mentioned in the subject have undergone damage in the wiring and the right side is now not audible. I happen to have one year warranty for this earphones and so approached the Boat Service Center in Visakhapatnam for repair. They rejected me saying that the damage is caused by me which is not the case and they can't do anything. I'm attaching photos to show the damage. Please help me with this.

Sir, I had given my product for warranty replacement due to left side eardrop not working well which i had purchased from Flipkart and it was picked up by boat courier partner at 29 may 2021 but after more than two months they haven't resolved my problem.many times i have called the costumer service but nothing is done by their side.I am extremely unhappy with this type of customer service.
Please sir do something that they will send my product to me.

Speaker not working properly

[protected]

It is approx. 2 weeks, i had not received refunded amount.

Order id - 578324

Could you please help me !

1. I'm unable to register complaint
2. Force fully your registration directing me to go to service center which is located Ata another corner of city
3. Without raising a ticket number also it is directing me to go to service center
4. Due to there is no ticket number iam unable to contact your customer care service executive through phone atleast
5. Requested for door step service through mail provided in your all websites.
6. Still it also directing me to go to complaint registering page, again which is I am unable to register
7. Loop continuing from one month

For detail info, check below trail mail copied and same had been sent to your mail ids

From: Siva Krishna Thirluka
Sent: Sunday, 1 August 2021, 11:07
To: Info .
Subject: RE: boat rockerz 335 service

Dear Team,

There is no response from your side, request you to provide door to door replacement service.

Address:

Plot No: 515, Dharani Enclave, HMT Swarnapuri colony, Miyapur, Hyderabad - 500049

Regards
Siva Krishna
[protected]

From: Siva Krishna Thirluka
Sent: 16 July 2021 20:51
To: Info .
Subject: Reg: boat rockerz 335 service

Dear concerned,

I had purchased Bluetooth headset very recently, today all of sudden its stopped working, I want replacement. Due to pandemic and some personal issue due to injury I'm unable to reach your service center, which is at another corner of city. If your service center is there means I can able to go as per advised but that is another corner of city which is far away from my location located at miyapur-500049.

HYDERABAD
Sujana Telecom Services # 3-10-20/10/A, Gokhale Nagar. Beside Reliance Digital showroom Backside to St.Joseph School Ramanthapur, Hyderabad, Telangana
Ph - [protected],[protected]

Kindly say solution, based on your service of my previous products I'm suggesting your models and I'm regularly using your's.
Regards
siva krishna

They never give me straight answers. Blocked my number. Doesn't not response properly. eMailed a million times and still no update on my product delivery.

I've registered my complaint for my Bluetooth headphone (Boat rockerz 255F Neon) on 21th of may 2021 and my product has been taken away from me on the very next day. My ticket number is 2385304 .But I still haven't received my product back till today. The customer care service is bogus and incompetent. Kept saying rubbish like your product will be delivered soon. Changed my delivery address even. eMailed more than 10 times, but still no effective steps has been taken.

My product picked up on 7th July 21, and today 6th Aug 21, they took it for service its been one month yet I dint recived my product
After calling several times to customer care they sent tracking details, but in tracking details it is showing product estimated delivery is 10 July and it is showing product out of delivery on 12th July and 14th July . I don't know what to say,
For 10rs product companies giving good service, for being number sound systems in India, it is sad to say boAt service is worst at its best.