boAt Complaints & Reviews

My Earphones as mentioned in the subject have undergone damage in the wiring and the right side is now not audible. I happen to have one year warranty for this earphones and so approached the Boat Service Center in Visakhapatnam for repair. They rejected me saying that the damage is caused by me which is not the case and they can't do anything. I'm attaching photos to show the damage. Please help me with this.

Sir, I had given my product for warranty replacement due to left side eardrop not working well which i had purchased from Flipkart and it was picked up by boat courier partner at 29 may 2021 but after more than two months they haven't resolved my problem.many times i have called the costumer service but nothing is done by their side.I am extremely unhappy with this type of customer service.
Please sir do something that they will send my product to me.

Speaker not working properly

[protected]

It is approx. 2 weeks, i had not received refunded amount.

Order id - 578324

Could you please help me !

1. I'm unable to register complaint
2. Force fully your registration directing me to go to service center which is located Ata another corner of city
3. Without raising a ticket number also it is directing me to go to service center
4. Due to there is no ticket number iam unable to contact your customer care service executive through phone atleast
5. Requested for door step service through mail provided in your all websites.
6. Still it also directing me to go to complaint registering page, again which is I am unable to register
7. Loop continuing from one month

For detail info, check below trail mail copied and same had been sent to your mail ids

From: Siva Krishna Thirluka
Sent: Sunday, 1 August 2021, 11:07
To: Info .
Subject: RE: boat rockerz 335 service

Dear Team,

There is no response from your side, request you to provide door to door replacement service.

Address:

Plot No: 515, Dharani Enclave, HMT Swarnapuri colony, Miyapur, Hyderabad - 500049

Regards
Siva Krishna
[protected]

From: Siva Krishna Thirluka
Sent: 16 July 2021 20:51
To: Info .
Subject: Reg: boat rockerz 335 service

Dear concerned,

I had purchased Bluetooth headset very recently, today all of sudden its stopped working, I want replacement. Due to pandemic and some personal issue due to injury I'm unable to reach your service center, which is at another corner of city. If your service center is there means I can able to go as per advised but that is another corner of city which is far away from my location located at miyapur-500049.

HYDERABAD
Sujana Telecom Services # 3-10-20/10/A, Gokhale Nagar. Beside Reliance Digital showroom Backside to St.Joseph School Ramanthapur, Hyderabad, Telangana
Ph - [protected],[protected]

Kindly say solution, based on your service of my previous products I'm suggesting your models and I'm regularly using your's.
Regards
siva krishna

They never give me straight answers. Blocked my number. Doesn't not response properly. eMailed a million times and still no update on my product delivery.

I've registered my complaint for my Bluetooth headphone (Boat rockerz 255F Neon) on 21th of may 2021 and my product has been taken away from me on the very next day. My ticket number is 2385304 .But I still haven't received my product back till today. The customer care service is bogus and incompetent. Kept saying rubbish like your product will be delivered soon. Changed my delivery address even. eMailed more than 10 times, but still no effective steps has been taken.

My product picked up on 7th July 21, and today 6th Aug 21, they took it for service its been one month yet I dint recived my product
After calling several times to customer care they sent tracking details, but in tracking details it is showing product estimated delivery is 10 July and it is showing product out of delivery on 12th July and 14th July . I don't know what to say,
For 10rs product companies giving good service, for being number sound systems in India, it is sad to say boAt service is worst at its best.

Left Airdopes is not working properly. After charging its working only minutes. Please solve my problem.

I was abused at Boat company service center (Info Solution/F1-Kanpur, 220, Express Road, Mall Road, [protected], Kanpur, Uttar Pradesh, Pin: 208001 ) and my technically damaged bluetooth earphone was neither repaired nor replaced while my ear phone is currently under warranty as of 28 September 2021 please solve my problem Resolve at the earliest and take departmental action against this service center (Info Solution/F1-Kanpur, 220, Express Road, Mall Road, [protected], Kanpur, Uttar Pradesh, Pin: 208001 )

Left side not working

II ordered Boat Rockerz 235V2 on June 1 but I want to exchange it now for sound issue and connection file

Items received on 20 June 2021 but one side very noise and not on/off buttom working

Last year october 2020 i bought a bluetooth speaker from boat company boat stone 1401 And in April this year it got worse. Then I sent him to the company for replacement, due to covid 19 I could not get him. And that product. I got it on June 16, 2021, in which the company changed that model and gave it to another model. I again complained to the company and the company people took them and were saying that we will give you the model you have within two to three days, but after that till now more than fifteen days have passed. .
But neither the company people are now telling that till when they will give nor any one reply to my email nor is returning money please help me sir

3 month back i purchsed a boat earphone its naot working from last 5 days

My boat airdopes 441 one side airdope is not working. I sent them to the service center 1month back but still not yet received back to me.
Ticket no 2735925

I got the earphone on 16 may. It has a warranty of 1 year. Now the right side of my earphone is not working. I want to replace it

My boat earphone which was ordered by me on 17 may 2021 at amazon. Which is in warrant period. It's working automatically.

Product Name : Airdopes 281 (Active Black)
Purchase from : Amazon
Purchase date: 17.10.2020
Complaint :
Facing charging issues - left airpod not getting charged and drains easily