boAt Complaints & Reviews

I have registered my complaint for replacement on 22th June & courier boy picked up the product on the very next day but I still didn't got my product

One of the ear bud of earphone is not working

I complain for replacement of earphone due to not properly work both side. Courier pickup boy received earphone from me on 10 th June . Replacement is issued on 12 th June but till now my ear phone not delivered to me. When I complain by call they always said it resolved within two days but still it not done.
Ticket no. Is :- 2495602
Tracking id is :[protected]
They all are just making fool us.

Returned on may 6th 2021 ticket no :2330915 replacement product not yet received. No response from your side

I order a Boat Bassheads 104 Admiral on 12rd June order. Has place but not be delivered after 4/5 days

My wireless earphone was suddenly stopped working, so I raised a complaint on 26th March 2021, and on 25th June 2021, after tracking my shipment it shows whhandover. From 26th March to 29th June 2021, it's more than 90 days still no update from the boat. Customer care not responding to calls and emails.

I understand we all are going through the pandemic but now it's more than 3 months.

Please help here, I want my earphone as early as possible...
Ticket no. Is 2186068.

Please help in its almost one month and say that It will takes only

(it would take at least 18-20 days complete the entire replacement process).

my ticket no-2397088 Consumer Name Bulbul Sharma

Dear Customer,

Sorry to inform you that the courier partner Bluedart had cancelled your pickup request generated via : [protected].

We sincerely apologize for the inconvenience caused to you.

Since Till Date There is No message From Boat Team To Resolve this problem .
my Contact No. [protected] Please Help me to Solve this problem.

Dear sir/mam
This is Parmod kumar a customer holder of boat product. I bought a Bluetooth speaker of boat company on 05/02/2021 which is not charging the battery. kindly solve the issue as soon as possible.
Invoice no.FAEWJX[protected]
Order ID. ODI[protected]

I purchased boat airdopes 481V2 on 1 st june via Amazon and got it on June 4th.
One airdope stopped working and I raised a service/Replacement request with boat and they picked it up.
2621952 is my ticket number and the status has not been updated since 23rd june.
So I called them and hot to know that same model is not available so they can offer another but I don’t want another one so I asked for refund they said acc t the policy they can only offer 80% refund so I said then give me the same product that I gave you even if it’s still not working so they denied to that as well.
Every concession is as per their convenience.
Now amazon is ready to take the item back but boat is not sending it back to me. This is so disgusting

Not accept

This is disheartening to inform that the product which reached your center on 16 June has not yet been received after replacement/ repair. There is no update about the status and no response on any of my mails. What kind of a customer oriented service your company is offering!!!

It had ordered earpods on 14 june which delivery date has been given 21 june but till yet i had not got my order
Order ID
473275
Order Placed On
14 Jun 2021 07:29 PM
Courier :
Xpressbees
Tracking ID:
[protected]

Hi i am trying to cancel my order in https://www.boat-lifestyle.com/, but i am unable to cancel the order and unable to contact the boat customer care too.

I want to cancel the order for the reason i want to purchase another headphone from you.
Order number 515464

I had ordered Boat Eardopes-131 from boat-lifestyle.com Order I'd is [protected]-[protected]. An amount of Rs 1299 has been deducted from my account but Order couldn't be placed.

I request you to kindly refund my money as soon as possible.

I had raised a ticket for replacement on 10 June'21. It has been 18 days ... no response .. no pick up. I have emailed the customer service team 5 times . waited in the Customer support Call Que from 30 waiting .. it takes 30 mins to get your chance . Every time they say will escalate it and faulty earphone will be picked up in 2-3 days ... Just finished a call again same response. There is no escalation matrix available. Very poor service.

The device started losing Bluetooth connectivity within a month of purchase. My ticket Number is 2518339.

I registered a complaint for door to door boat service.under warranty period... Regarding low sound of my 100 wireless Bluetooth... N gave my wireless Bluetooth fr replacement and in return, today got a replaced delivery of a WIRED USED EARPHONES ...
This is really disgusting... In the name of replacing my product this is the service that u all give... It's really hard to believe a brand like this gives such an awful service...
I complaint for a product costing Rs 1500 n got a replaced product of not even 500 Rs... I want my product back... Don't fake in the name of warranty i[censored] can't afford to give the service...
Want my product back...
New replaced 100 wireless bluetooth anyhow...I sent this mail on ur email ID [protected]@imaginemarketing.freshdesk.combt haven't received any response... Tried to talk to customer care a several times... BT the number given is invalid... This is really getting on my nerves... N it's seems so disgusting .

On 30th May, I have raised the complaint on the support portal regarding the repairing or replacing of my Bluetooth headset Rockerz 235 v2.

Its been almost 28 days, there isn't any update of the ticket which have been raised on the portal.

Ticket No: 2434012

One of the worst and ### CUSTOMER services by such a big name in audio in India. Would never advise anyone to purchase the boat product after this experience.

Portal mentions solving the complaint within 12 to 24 business days.

Got fed up writing mail to them, stupid CUSTOMER care representatives are asking me to wait for more than 12 to 24 working days after waiting for almost 29 days.

I raised a Warranty complaint for my boat airdopes 121v2 as its left bud wasn't functioning properly. The product was picked up on 17th of may 2021. It's been more than a month now, and I still haven't got any update. I would request the executives to deal with these complaints seriously.

I have given mine g
Boat grenard stone bluetooth speaker for replacement on 8 may, not a single upadate has given given to me for the same after so many days, , , , kindly provide solution for same .

My one side airdopes 121v2 active black which i ordered in December was not working so i returned it
But now i have recieved text messages from Saturday of OTP's which i can share with delivery agent only but no one came to deliver
And my airdopes is not delivered yet and I recieved msg from boat that my complaint has been closed and now I don't have my airdopes