boAt Complaints & Reviews

One side not working

I want to exchange my product .but in my account exchange option is no showing ..i have called customer care 7-8 times but they only say mail kro but no reply of mails

I placed warranty for my boat Bassheads 100 (white) on 1 June 2021. It was received by the company and everything went well and I received a notification that my earphones will be arriving on 15th June, but the delivery man never came. When I checked the status of my ticket on boat support website, it shows "product delivered to your address" but I never got it. It's been almost a month since when the should've arrived. Please deliver to me my earphones Boat.
Ticket No. - 2453034

I register a complaint about Boat Bassheads 152 because both side and the mic was not working. They took it from me, and I also got a message from Boat that they were returning the exchanged product through XpressBees on 26th may 2021. It was about to reach on 30th May, but the courier service (XpressBees) called me and informed that my product was at a different location and they will deliver on the next day. In the evening
I got a message from Boat that my product is delivered and my complaint is closed. I called the XpressBees but they avoided my calls and did not deliver my product even after 3-4 days. I called Boat customar care, told everything, they asked me to mail a complaint but did not take any step. It's been almost two months, but I didn't get any information from Boat customer care and the courier service. I have every details and the call recordings with the courier service (XpressBees) as proof.

I have faced technical issue due to my transaction . During purchasing on website on the customer end he refund my amount . But at my end no payment was received on behalf of this information am contacting then he gives a reference number regarding payment . So please look into this matter. Do the needful as soon as possible.

I ordered airdopes 402 in jan 1 2021 and had an issue with charging in jun 7.Warranty Clamied and the replacement product also has issue regarding charging, pairing etc..
The replacement product don't have the original quality

I have place an order and Rs.1249 was deducted from my account, but i haven't received any confirmation message that my order has been placed successfully & when I'm going to get it.

Boat rockers 450 headphones were not working properly so they were given for replacement, it's been 3 months I haven't received it .Plenty of emails have been sent but still there is no response, this is such a poor service

On 10 th july 2021 buy boat airdopes 131 on boat official website.
I click the buy now button and payment via paytm
1299 is debited in my account from razor pay
And i have payment successful mail from paytm
But the website browser show me( something went wrong)
So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID I tried to reach the support section on boat website So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat

My airdopes 131 are not working properly as they're not connected to each other at the same time sometimes left airdope didn't work and sometimes right airdope doesn't work means they didn't get connected at the same time.

My Boat airdopes one earpod was not working properly. It has low voice issues. My product is within the warranty period. So I raised a complaint and handed over my product to the courier partner on 28th may 2021. It's 11th July 2021 today and I have not received any update on my product which was supposed to be returned within fourteen working days. I hope you understand that I need the earpods at the earliest. My ticket number is 2411615.
and when i call on customer care number they keep the call on waiting for 20 min due to huge traffic with them and then they hang up by assuring that they will reach back shortly within 24 hrs but they don't call back.

Please provide me with a current update with mu product and do the needful to return my product to me as early as possible.

Soundbar ma issue.ha lakin compony wala technician nahi bajraha ha Maine 4 5 bar complain register kar chuka hu phir bhi nahi kar raha ha

I bought boat airdopes 621 due to some issues i claimed warranty at 25 may 2021 dilevery boy picked my product and at 29 may 2021 it reached the service centre but till now it has not been dispatched yet .Please help me .My ticket no. is 2388361
whenever i call customer care they say i one week it will be dispatched but nothing happens. PLEASE HELP ME I NEED IT
TICKET NO. 2388361

I register a complaint about replacing my data cable.
Pickup was successful but the replacement product got stuck for 5 days at a particular location than it was marked lost by Delhivery.
They e-mailed and said the product is lost and for a refund contact Boat.

I have done the payment but the order is not placed.

It is submitted that boat rockerz 295 v2 active black got faulty and the same return to service centre via way bill no [protected] dated 03 june 2021 (pick up date) and the same was delivered at padagha on 07 june 2021. After expiry of one and half month item was neither received back duly repaired / replacement nor any intimation received from the concerned service centre. Details are attached for ready reference. You are requested to intimate the present position of the item. Our contact details are (mob) [protected], [protected] and mail id [protected]@gmail.Com and [protected]@gmail.Com. Regards

I had registered complaint at starting week of may and now till I am not receive my product very bad service by boat my service tivket no is 2360983.

Headphone rocker 235v2 is not on and no charging indication seen

Not got refund amount of order no.544151 which is auto cancelled by boat after 2 days of order

Dear team.
boat service is very slowly working. I have registered complaint on 30 Jun for boat, . But 10 days over my issue is not solved.so please tell me how many more days solved my problem, 😕