boAt Complaints & Reviews

I had raised a ticket for replacement on 10 June'21. It has been 18 days ... no response .. no pick up. I have emailed the customer service team 5 times . waited in the Customer support Call Que from 30 waiting .. it takes 30 mins to get your chance . Every time they say will escalate it and faulty earphone will be picked up in 2-3 days ... Just finished a call again same response. There is no escalation matrix available. Very poor service.

The device started losing Bluetooth connectivity within a month of purchase. My ticket Number is 2518339.

I registered a complaint for door to door boat service.under warranty period... Regarding low sound of my 100 wireless Bluetooth... N gave my wireless Bluetooth fr replacement and in return, today got a replaced delivery of a WIRED USED EARPHONES ...
This is really disgusting... In the name of replacing my product this is the service that u all give... It's really hard to believe a brand like this gives such an awful service...
I complaint for a product costing Rs 1500 n got a replaced product of not even 500 Rs... I want my product back... Don't fake in the name of warranty i[censored] can't afford to give the service...
Want my product back...
New replaced 100 wireless bluetooth anyhow...I sent this mail on ur email ID [protected]@imaginemarketing.freshdesk.combt haven't received any response... Tried to talk to customer care a several times... BT the number given is invalid... This is really getting on my nerves... N it's seems so disgusting .

On 30th May, I have raised the complaint on the support portal regarding the repairing or replacing of my Bluetooth headset Rockerz 235 v2.

Its been almost 28 days, there isn't any update of the ticket which have been raised on the portal.

Ticket No: 2434012

One of the worst and ### CUSTOMER services by such a big name in audio in India. Would never advise anyone to purchase the boat product after this experience.

Portal mentions solving the complaint within 12 to 24 business days.

Got fed up writing mail to them, stupid CUSTOMER care representatives are asking me to wait for more than 12 to 24 working days after waiting for almost 29 days.

I raised a Warranty complaint for my boat airdopes 121v2 as its left bud wasn't functioning properly. The product was picked up on 17th of may 2021. It's been more than a month now, and I still haven't got any update. I would request the executives to deal with these complaints seriously.

I have given mine g
Boat grenard stone bluetooth speaker for replacement on 8 may, not a single upadate has given given to me for the same after so many days, , , , kindly provide solution for same .

My one side airdopes 121v2 active black which i ordered in December was not working so i returned it
But now i have recieved text messages from Saturday of OTP's which i can share with delivery agent only but no one came to deliver
And my airdopes is not delivered yet and I recieved msg from boat that my complaint has been closed and now I don't have my airdopes

Boat airdops 441 case(battery) is not charging charging problem

Sir/Maam,

It has been 1 month since I had sent my earphones for repair because it was under warrenty. And now it has been more then 1 month I have not received it back. The company is simply making delays in delivery. Now i am really fed up by their service. Please either refund my money or give me my product back.

My ticket number is:- 2536190

Hi, I purchased the BoAt eardopes, and I kinda liked the product but I only have one problem that because they were wireless, they kept on falling . As a user, I cannot just wait for them to fall . I cannot just put them and not dare to tilt or move my head . The product is FINE, but the problem is with its falling . I had a suggestion, thus am writing this complaint, Why dont you people add a little more magnetic property to it where you have put the charging port.

Just a suggestion

My Bluetooth earphone rockerz 295 v2 ...suddenly stopped comminicatimg reality of full charging ..I am not anle to start same n listen anything .

Boat blutooth head set not charging, the time of charging it is getting more heat .As per the Boat service center address lalni infotech, there are not responding at all, they are telling why you have purchased Boat, boat is not a good company product .we are not responsible for this Boat product .

I have raised a warranty complaint in boat on 22 may 2021. But after 28 May, I have not received any updates. Everytime executive say product will be delivered this week. But i am not getting any updates. Please help. Me to get it back. Ticket no. 2390647

Hi, I purchased airdopes 171 on May 7th 2021 through Amazon. However the left dope stopped working within few days. The case and the bud got heated when I tried to charge.

My bluetooth earphone boat 295v2 has issue it's one side not working.
I have registered complaint back on 5 june and got reply on 6th with pickup details mentioning waybill number of bluedart amd a tracking link but since then no communication has been done from boat regarding pickup.
I have called there unprofessional sercvice center several times and mail them tons but still no reply.
Product is under warranty now, not completed first year.
Service Ticket number 2478714

One side of wireless headphone was not working properly, so i raised complaint on 16 April 2021 it's 3 months now and it's not delivered yet
My ticket no: 2232902
Please resolve my problem. ASAP

Sir/Maam,

It has been 1 month since I had sent my earphones for repair because it was under warrenty. And now it has been more then 1 month I have not received it back. The company is simply making delays in delivery. Now i am really fed up by their service. Please either refund my money or give me my product back.

My ticket number is:- 2536190

I have purchased boat Rockerz 550 (red) wireless headphones few months back, when found issue with the product raised a ticket#:2419466 on May 27 202 but till now no response.They picked up the product and sent it to a warehouse at Borivali.Now they sent another person to pick up the product but the product was already given for replacement.

I have complained twice but my problem is not solved please help me

I had complaint on 31st May 2021 in support.boat.in and costumer care say that techician visit within 48hrs but they doesn't. I had called many times but all time they make plead and know present time Technical team didn't visit for checking default in soundbar.

Hey hi...
I have placed an order on Boat deuce 300 (martian red). i have completed the process n payed through paytm i didn't received any order I'd n update regarding the order.Kindly please check the issue.

Order id : [protected]-[protected]
Wallet Tax id : [protected]