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Updated: Dec 3, 2025
Complaints 5741
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 152

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K
Kanishka Sen
Jun 19, 2021
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I have purchased a home theatre model boat avante 1800 on 5th November 2020 but unfortunately after some months o[censored]sage it stopped working. I raised a complaint request
on 22nd April 2021 for the same as the product is within the warranty period. Still no solution has been given by the team.
The team needs to provide a reply.
+3 photos
boAt customer support has been notified about the posted complaint.
Jul 21, 2021
Updated by Kanishka Sen No resolution provided by bOAT?
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    Abhi teke
    Jun 19, 2021
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    Address: Padgha
    Website: Boat returns

    I sent the headphone return on the 4th but I have not received any updates yet
    boAt customer support has been notified about the posted complaint.
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      M
      Maria_aimen
      Jun 18, 2021
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      Address: Hyderabad
      Website: Boat

      My Order no #409409 it’s showing as delivered but it’s not yet delivered. I dont know how the courier partner is much careless. And Customer service is also worst. For the first time i have ordered headphones but I didn’t received it. That’s why I recommend you all to never ever order from Boat website you can either choose Amazon it’s the bestest & most Valuable Company to buy online.
      boAt customer support has been notified about the posted complaint.
      Jun 18, 2021
      Updated by Maria_aimen       I want my Headphones or else money to be back as soon as possible.
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        S
        Senthil Chakrapani
        Jun 18, 2021
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        I had placed the order #425346 on June 2, 2021. My payment was successful.

        On June 3, 2021, I got email saying that my order got cancelled.I thought due to COVID situation, the order got cancelled automatically.

        As per their policy, refund amount should get credited in 5-6 days. It's more than 15 days now, still the amount 1199/- was not refunded in my bank account.

        Tried sending email to their help desk [protected]@imaginemarketingindia.com, getting the following response.

        "Your message couldn't be delivered to [protected]@imaginemarketingindia.com. Their inbox is full, or it's getting too much mail right now."
        boAt customer support has been notified about the posted complaint.
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          N
          Nishi singh 8210
          Jun 18, 2021
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          I raised a complaint on 27 may 2021 about rockerz 255 pro one side sound problem my shipment is done on 29 may 2021 but till now i don't get my product . When i will get my product please inform me already 20 days is completed to shipment .
          boAt customer support has been notified about the posted complaint.
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          Same thing happend with me...my product still not delivered by courier support...when i called courier support they simply saying that they have lost my product and it will take some time to further process.Shipment was done by the boat team 15days ago but because of carelessness of courier support i can't get it at my door step.
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            M
            mayurpatni2420
            Jun 18, 2021
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            I had bought boat airpods but now one side not working and charge issue
            boAt customer support has been notified about the posted complaint.
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              R
              Ram@122
              Jun 18, 2021
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              Address: Hyderabad

              Its been more than 1 month .the product is not delivered, i complained on 13 of may, they picked up on 17th,
              Till now i didn't received the product, Today its 17th june, its been 1 month, this is horrible. Very much disappointed with boat.my Ticket no. 2358812

              Plz help me out fastly .
              When i get my earphones back??
              boAt customer support has been notified about the posted complaint.
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                V
                vahida hakim
                Jun 18, 2021
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                I ordered boat strom watch on 10th june and the estimated delivery date is 18th june... I was checking status since i order...but after 2 days they show they handover an orderd to courier... Xpressbees courier service is worst service i ever seen... The tracking details shows the product has delivered on 17th june... But still i didn't received any messages or any parcel.. Please return my money back... And stop this giving stupid service
                boAt customer support has been notified about the posted complaint.
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                  V
                  Vijay0023
                  Jun 18, 2021
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                  I have been using boat rockerz 235V2, recently it suddenly disconnects and buzzing sound for sometimes and it off automatically. This happening frequently
                  boAt customer support has been notified about the posted complaint.
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                    @Roshan
                    Jun 18, 2021
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                    Address: 8795727473 ROSHAN PATEL SEORAHI, 274406

                    Play/Pause press button not working.
                    +1 photos
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                      V
                      vineela reddy karri
                      Jun 18, 2021
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                      I have bought this in November 2020. Now its not powering on. In order to raise complaint in boat website i need a copy of invoice of this product from your store.so can you please help me with another copy of invoice.
                      boAt customer support has been notified about the posted complaint.
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                        V
                        vineela reddy karri
                        Jun 18, 2021
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                        Address: Vineela karri,68-1-26/D,Ashok nagar,near gokulam temple,kakinadaEast godavari district,Andhra pradesh,pin-533003

                        I have bought this product in november 2020 at reliance store. Now this headset is not powering on.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Atul Kumar bind
                          Jun 18, 2021
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                          There is problem that my complian for boat headbass blue 182 that was register for the complain there is issue in courier parter they will not receive my product then i receive a mail that

                          " Sorry to inform you that the courier partner Bluedart had cancelled your pickup request generated via : [protected].

                          We sincerely apologize for the inconvenience caused to you.

                          If the problem with your device still persists and you would like to request the pickup again, please click YES or NO.

                          Thank you,
                          Team boAt "
                          so i go with yes the complain i got that after 8-9 day gone they can't reply me and their contact number is coming busy

                          please help!
                          boAt customer support has been notified about the posted complaint.
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                            P
                            Princess Villa
                            Jun 18, 2021
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                            I hv received my replacement product boat rockerz 450 on18 th June 2021 but I hv nt received my accessories bluetooth wire and aux
                            boAt customer support has been notified about the posted complaint.
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                              N
                              N.k@123
                              Jun 18, 2021
                              Resolved
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                              Resolved

                              Address: PNC INFRA LTD. KISUNDASPUR , TAHABARPUR ROAD, KISUNDASPUR MARKET,PIN- 276208, DIST- AZAMGHAR

                              I have boAt Bassheads 242 Wired
                              Headset which mic not working so please replace this items under warranty.

                              Thanks
                              Jun 20, 2021
                              Complaint marked as Resolved 
                              Ear phone mic issue .. sounds not going outside person .
                              boAt customer support has been notified about the posted complaint.
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                                X
                                Xgsha
                                Jun 18, 2021
                                Resolved
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                                Resolved

                                Address: Plot no 443 The Oberoi Hotel gurgaon haryana

                                Dear sir
                                I want to change my ear buds which I bought from your company because these are not connecting and working properly, kindly replace my product.
                                Thanks
                                +1 photos
                                Jun 21, 2021
                                Complaint marked as Resolved 
                                Dear boat Team, I am Amit Singh from gurgaon. I purchased a earpod from flipkart September 2020.I have faced some problems in my earpod. So kindly request you to please Resolution my problem. Thank you My contect no 8287553103
                                boAt customer support has been notified about the posted complaint.
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                                  N
                                  Nikhita13
                                  Jun 18, 2021
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                                  I returned the product on 12 April 2021 for warranty replacement and have not received any update till date i.e 18 june 2021. please replace the airdropes or kindly refund for the same.
                                  boAt customer support has been notified about the posted complaint.
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                                    P
                                    Prince Thumar
                                    Jun 18, 2021
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                                    Hello there
                                    my ticket no. is 2280908. its been almost 33 days since i not gave my boat Rockerz 255F for replacement or repair. But i do not receive any updation or any kind of information about my headphones. Please dispatch my headphone ASAP i need it or at least notify me of any kind update for my headphones.

                                    And another one your customer care employments are not give me right answer plzz give me update as soon as possible.

                                    THANK YOU
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                                      V
                                      vny kumar
                                      from Nohar, Rajasthan
                                      Jun 18, 2021
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                                      My boat wired bassheads 100 is not working properly so i want to claim Warrenty...
                                      boAt customer support has been notified about the posted complaint.
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                                        S
                                        Sahil Firdous
                                        from Kolkata, West Bengal
                                        Jun 18, 2021
                                        Resolved
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                                        Resolved

                                        Website: www.boat-lifestyle.com/5789384802/orders/db2cdec15ede2dba4affb8a01b12d0a5

                                        I have ordered a usb cable from boat worth rs 250 but due to delay in delivery time i cancelled my order ting my refund in my bank account but still they haven't done the refund yet but then again i tried to order the same product my money got deducted from my Amazon pay wallet this time and it cancelled itself and still I haven't got the refund of both the items such a worst experience with boAt officials website.
                                        My first order number :- 478601
                                        Second order number :- 483529
                                        +1 photos
                                        Jun 22, 2021
                                        Complaint marked as Resolved 
                                        They have initiated the refund and sended the product for which they have deducted the money
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