| Address: Khordha, Odisha, 751010 |
| Website: www.bookmyoffer.com |
When I ordered for solar lamp, 25000 mAh Samsung power bank and USB fan for Rs.949 in total, but I received the items of 25000 mAh Samsung power bank 2 nos and solar led lamp 1 no. Received a billing amount of Rs.1399 through shipment no[protected] which I have paid cash.
But when I opened the packet there was two Samsung power bank of 25000 mAh when tried till today, all are duplicate and not working properly. That lamp also defective in handle part which we can't use. If you can't supply good things in this price why are you selling in lesser price. I am always purchasing from other online store and I have always got good products in original. I think Fraud online store which sell all duplicate products.
After giving mail and all further mail discussion for returning the products they asked for snapshot of the products also which I have shared. But after that I m receiving mail that I haven't given sufficient information for which it is closed. What is the service I don't understand. Why these kind of online shops are allowed by govt whose products are duplicate.
Nov 4, 2016
Complaint marked as Resolved
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,
We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.
Thanks
Order number - [protected]