| Address: 600045 |
| Website: www.bookmyoffer.com |
Hi,
I have ordered a nike shoe from www.bookmyoffer.com an online shopping website but instead of nike i got a fake product with wear and tear. as per the website return policy i have raised a ticket to return the shoe on 17th of july ie., same date of delivery, they are refusing to refund the amount more over not even giving proper reason to reject refund.
Order detail are mentioned below:
Order date - 10.07.2016
Order confirmation number: [protected]
I asked them many times to refund money by showing image of product which i received and product they mentioned in description image.
After several mails final they respond me after 3 days, they never answered my calls. calls will be automatically terminate after few min of ivrs voice.
I told them am going to file a complaint in consumer court, now for that particular product they changed whole description details and erased the nike logo from shoe.
Www.bookmyoffer.com is doing online fraud by showing good brand's product images with the brand name but when you order one from that you will receive fake product from there online shopping site.
Kindly take necessary action and help me to get my money back.
Oct 29, 2016
Complaint marked as Resolved
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,
We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks ^PK