| Address: 122002 |
| Website: www.bookmyoffer.com |
Inspite of several complains we have not received any call or guidance from the company for the return of duplicate shoes. we have sent them more than 10 15 times. no one picks up the call. once they picked up our call and as soon as they came to know that they have delivered a duplicate shoes they cut the call immediately and since then we havnt received any help from them. i request you to help us getting the refund along with the compensation. since the date of delivery we have been following up for the return its been more than 15 days now.
Please find below few mails iv sent them bt no response inspite of all that.
Ujjwal Tiwary
May 23 (11 days ago)
[protected]@bookmyoffer.com, [protected]@outlook.com
Respected Neha and Jay,
This is the last mail from me for return and cash back for the duplicate shoes send by you worth Rs. 2300. Inspite of several mails, complains and calls nobody bothers to revert. And now i have approached my lawyer who will take strict legal action against you and your company "SATURDAY SUNDAY MEDIA INTERNET PVT. LTD" and a complain letter to ROC-Delhi shall also be sent by me so that even they will check your MOA and AOA for your object of the business, have you mentioned in your object that you will be selling fake brands or duplicate brands. Along with ROC a written complain will also be sent to ADDIDAS so that even they can track your business of duplicate shoes in their name and a strict action will be taken by them too. You shall soon receive a call from the nigdi police station for a fraud case as I shall register my complain in the nigdi police station too.
On Mon, May 23, 2016 at 10:48 AM, Ujjwal Tiwary wrote:
hello,
I am Alka Tiwary and I had ordered two adidas shoes but I've had the worst online experience because of book my offer as both the shoes are not only duplicate but also not of the colour i had ordered.I want to return the product and get my amount back my ref no. is [protected]. please look into the matter asap before I take a strict action against it.Thank you.
Ujjwal Tiwary AttachmentsMay 24 (10 days ago)
the two shoes i have got. I want my cashback..please look into the matter ada.
Ujjwal Tiwary May 24 (10 days ago)
hello, I expect a quick revert from your side, if no, I shall take immediate l...
CUSTOMER CARE/GGN/HAR/IND /004 May 24 (10 days ago)
Dear Mr. Tiwary, Greeting for the day! We apologies for the inconvenience. Ki...
Ujjwal Tiwary
5:06 PM (22 minutes ago)
to cc
hello,
This is to infform you that ny lawyer will be sending you a legal notice, in the next 24 hours if i do not get a call from the executive.
Nov 5, 2016
Complaint marked as Resolved
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,
We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.
Thanks