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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
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Bussan Auto Finance India [BAF] reviews & complaints page 16

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N
Nikhilmathew91
from Vandiperiyar, Kerala
Apr 3, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Address: Bangalore

I have had a two wheeler loan with BAF which I closed in the year of 2017. I would like to get a NOC to my new address.
My loan details are as follows:
Name: Nikhil Mathew
Loan agreement no: TW007INR00334739
Apr 3, 2023
Complaint marked as Resolved 
It is not yet solved
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Jan'17, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW007INR00334739” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

Please find below the account details: -

Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges TW007INR00334739

For further any query you mail us on our mail ID: [protected]@bafindia.com

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com
Nikhilmathew91's [Complaint's author] reply, Apr 8, 2023
I need to get my NOC to my new address
Nikhilmathew91's [Complaint's author] reply, Apr 10, 2023
How can I get to my new address.
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    S
    Sharan raj p s
    Apr 2, 2023
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    Ka52q4614, loan cleared before 3 years ago but still i didn't got NOC. Trying from three years to get noc but no response from company. Please look into the issue and resolve. Kindly send noc to give address as per loan, ... thank you
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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      G
      Ganesh_Editz_7
      from Tiruvannamalai, Tamil Nadu
      Apr 1, 2023
      Apr 8, 2023
      This thread was updated on Apr 8, 2023
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      Address: No.25,26, college road, Nungambakkam, Chennai

      Dear sir / madam,
      I have a Yamaha FZ bike in Tiruvannamalai on Tamilnadu. I am always clear for the loan amount on 2014. So, I want to a noc of my bike .
      I'm trouble to using for the bike in onroad in my district.
      Please, give me on NOC papers...

      Name : Babu N
      Challan no : IP31422
      G- mail id : [protected]@gmail.com
      Mobile:[protected]
      Address: thendral nagar, vengikkal, Tiruvannamalai - 606 604
      +1 photos
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail ID: [protected]@bafindia.com to help us to serve you better, as shared attachment is not cleared.

      Thanks & Regards,
      Customer Care Desk
      Contact Number :[protected]
      Email :- [protected]@bafindia.com
      Thanks for responsable reply...

      Name : Babu . N
      Registration no:TN 25 AJ 6330
      Chassis no: ME121C0G1E2042377
      Engine no : 21CG042297
      Loan no. : Missed
      Register mobile no: missed
      Current Mobile number: [protected]
      Ganesh_Editz_7's [Complaint's author] reply, May 26, 2023
      Hello sir/ madam...

      I am suffered to many problems with my issues... So immediately send of my bike NOC in soft copy of my e-mail account or WhatsApp no..

      E-mail: [email protected]
      WhatsApp:7094585699
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        P
        Priyadharsini Rathinavel
        Mar 31, 2023
        Apr 1, 2023
        This thread was updated on Apr 1, 2023
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        I am trying to get NOC from March 4th 2023. I also paid 300rs for my re-issue of NOC. I dropped a mail a week ago. Please find attached the statement and ref number for my transfer.
        Details:
        The engine number is 2NC1016005
        The chassis number is ME12NC016D2016825.
        The reference number for the transaction is N[protected].

        When I called customer care I receive the message as they will contact me after some time. Not able to connect to the customer care executive. Dont know what to do
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Dear Customer,

        Greetings from BAF India.

        This is in regards to your below mentioned request, we would like to inform that your query has been forwarded to concerned department to check credit status of your payment after then will process NOC.

        Meanwhile, kindly confirm the Address, as per process NOC will dispatch to Register Address.

        Register Address as per our records: 3 WARD 15 THIRUVALLUVAR NAGAR, EKKAVNDAPALAYAM GOUNDAMPALAYAM, 3GR MVN, NEAR SHOPE COMPANY BUS STOP, COIMBATORE, TAMIL NADU, PIN - 641025

        If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

        Thanks & Regards,
        Customer Care Desk
        Contact Number :[protected]
        Email :- [protected]@bafindia.com
        Ganesh_Editz_7's reply, Apr 11, 2023
        Thank you for the reply...

        I want payment details for bike and some emergency situation in my bike... So if you send for the NOC of the bike in new address... Please give me soft copy and hard copy of the NOC from my bike...

        Current address: 1009/A, thendral nagar 2nd Street, Thendral Nagar, vengikkal, Tiruvannamalai -606 604

        Using mobile no : 7094585699
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          H
          Hems1990
          Mar 30, 2023
          Mar 31, 2023
          This thread was updated on Mar 31, 2023
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          Address: No.204 ganga orchid jeevanahalli Cox town Bangalore 560005

          Loan no.TW721INR00435271. bike no. KA11 EF3241 .i started loan on 2015 December and I finished at 2018 Augast, Si still i dint get NOC but they are telling v already sent so To send NOC now they asking fee/fine. So please made them send atleast duplicate NOC to my mail [protected]@gmail.com.and plz do the needful. BAF Customer care not satisfactory, they ll not attend call only.
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Dear Customer,

          Greetings from BAF India.

          This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in SEP-18, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW721INR00435271” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

          Please find below the account details: -

          Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
          Beneficiary A/c no [protected]
          IFSC UTIB0CCH274
          Beneficiary Bank Name Axis Bank Ltd
          Remarks Duplicate NOC charges TW721INR00435271

          Thanks & Regards,
          Customer Care Desk
          Contact Number :[protected]
          Email :- [protected]@bafindia.com

          Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
          Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.
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            V
            Vikashkumar2306
            from Patna, Bihar
            Mar 29, 2023
            Mar 31, 2023
            This thread was updated on Mar 31, 2023
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            Address: Radha krishana colony beur Anisabad patna

            Sir i have buy a yamaha fascino in 2017 . I have all ready pay all installment.so i want no dues certificate Vachicle no. Br01dl1219
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail i'd [protected]@bafindia.com to help us to serve you better.

            Thanks & Regards,
            Customer Care Desk
            Contact Number :[protected]
            Email :- [protected]@bafindia.com
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              N
              Naushad002
              from Mangalore, Karnataka
              Mar 28, 2023
              Mar 29, 2023
              This thread was updated on Mar 29, 2023
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              TW702INR00823690, I bought a vehicle in 2019 for 36 months emi tenure. And during COVID 19 there was relaxation period and they didn't charge for 5 months. My emi was to clear on October but then because of 5 months it revised to March I paid all the dues of those 5 months now the company is asking me to pay more as they change emi tenure to 36 month to 45 month.
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from BAF India!

              This is in regard to your below mentioned mail; we would like to inform you that you have you have availed moratorium from April’2020 to Aug’2020, so it was considered as moratorium period and accordingly loan tenure in your loan account got extended with moratorium interest.

              For further any query, you can mail us on our mail ID: [protected]@bafindia.com

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@bafindia.com
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                A
                Ansy Dsouza
                from Mangalore, Karnataka
                Mar 27, 2023
                Mar 28, 2023
                This thread was updated on Mar 28, 2023
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                Hi Team
                I Have email multiple times to the team till now no reply from your company i getting tired from you people from past 1 months no reply from end not picking the call also

                My I'd : TW702INR00800616

                please give the resolution
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                This is in regard to your below mentioned mail. Kindly mention your proper query our mail ID: [protected]@bafindia.com to help us to serve you better.

                Thanks & Regards,
                Customer Care Desk
                Contact Number :[protected]
                Email :- [protected]@bafindia.com
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                  N
                  nayab_ahmad
                  from kanpur, Uttar Pradesh
                  Mar 26, 2023
                  Mar 28, 2023
                  This thread was updated on Mar 28, 2023
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                  Address: jajmau kanpur

                  I purchased a bike from ravi motor (yamaha showroom r15) on nov18-2019.
                  they proivde me loan from bussan auto finance from the installment of 36 month . but after completing the periods they are debiting extra installment from my account . i need my money back .
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail ID: [protected]@bafindia.com to help us to serve you better.

                  Thanks & Regards,
                  Customer Care Desk
                  Contact Number :[protected]
                  Email :- [protected]@bafindia.com
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                    M
                    manoj ganya
                    from Bengaluru, Karnataka
                    Mar 24, 2023
                    Mar 28, 2023
                    This thread was updated on Mar 28, 2023
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                    I had taken a two wheeler loan in bussan auto finance i have cleared the loan i need noc for loan clearance their office is permanently closed so please help me to get noc
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Thank you for writing to BAF India.

                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to our mail ID: [protected]@bafindia.com to help us to serve you better.

                    Thanks & Regards,
                    Customer Care Desk
                    Contact Number :[protected]
                    Email :- [protected]@bafindia.com
                    Dear Sir/Madam,

                    Thank you for writing to BAF India.

                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail ID: [protected]@bafindia.com to help us to serve you better.

                    Thanks & Regards,
                    Customer Care Desk
                    Contact Number :[protected]
                    Email :- [protected]@bafindia.com
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                      K
                      Karishmadhote
                      from Nagpur, Maharashtra
                      Mar 21, 2023
                      Mar 22, 2023
                      This thread was updated on Mar 22, 2023
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                      Address: Nagpur

                      I am looking for NOC at Nagpur Location and office is closed. How can I get NOC to remove HP from RC.
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Bike Number : MH40BA4256
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail ID: [protected]@bafindia.com to help us to serve you better.

                      Thanks & Regards,
                      Customer Care Desk
                      Contact Number :[protected]
                      Email :- [protected]@bafindia.com
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                        M
                        Md Ashif Alam
                        from Bhagalpur, Bihar
                        Mar 20, 2023
                        Mar 22, 2023
                        This thread was updated on Mar 22, 2023
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                        All pement cleared loan account TW137INR00710747
                        Yamaha saluto
                        NAVISA KHATUN
                        Purbi Gharari kharik
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Dear Customer

                        Thank you for Writing to BAF India.

                        This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 5, 624.05/- pending against your loan. For further any query you can contact us on our mail ID: [protected]@bafindia.com.

                        You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

                        Thanks & Regards,
                        Customer Care Desk
                        Contact Number :[protected]
                        Email :- [protected]@bafindia.com
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                          H
                          hemang.patel
                          Mar 18, 2023
                          Mar 22, 2023
                          This thread was updated on Mar 22, 2023
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                          Dear Support..!!

                          I haven't received an NOC. I Need my loan NOC. Please do the needful.
                          Loan account number : TW8021NR00434807
                          Customer ID : 743474
                          Vehicle : Yamaha FZ (21CK)
                          Name : JAYESHBHAI BIPINBHAI AMIN
                          Mobile Number :[protected] / [protected]
                          Address : 17 UNDA FALIA, AMIN KHADKI. TARSALI, VADODARA - 390009

                          Thanks & Regards
                          Jayesh Amin.
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Dear Customer,

                          Greetings from BAF India.

                          This is in regard to your below mentioned request, we would like to inform you that your NOC is already under process.

                          Thanks & Regards,
                          Customer Care Desk
                          Contact Number :[protected]
                          Email :- [protected]@bafindia.com

                          Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
                          Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.
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                            S
                            Shihaske
                            from Ernakulam, Kerala
                            Mar 17, 2023
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                            Kl 41L 6451 Fascino.
                            All the premium payments have been paid but still have not recieved the NOC.It appears that we have failed to get NOC as we had constantly shifting house from one place to another.i am afixing my current address along with the vehicle's RC book
                            My contact no:[protected]
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                              A
                              Ajmal888
                              Mar 17, 2023
                              Mar 18, 2023
                              This thread was updated on Mar 18, 2023
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                              Address: Kerala thrissur

                              Dear Sir/Madam,
                              I have submitted and cleared all balanced against my FZ's loan amount since 17/8/2021 . But we did not get NOC against the same till dated.

                              BAF's agent is telling that NOC despatched from last month but have not received from agent end.

                              Kindly consider our urgent need to despatched NOC again if not done please.

                              Details, As per below:
                              Loan No.- TW3051INR00265245
                              Customer - subaida ibrahim
                              Mo - [protected]
                              Address- vadakkepeedikayil house
                              Kerala Thrissur po
                              Pin 680590

                              Regards,
                              Subaida ibrahim
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to our mail ID: [protected]@bafindia.com to help us to serve you better.

                              Thanks & Regards,
                              Customer Care Desk
                              Contact Number :[protected]
                              Email :- [protected]@bafindia.com
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                                V
                                Visakhlal
                                from Thrissur, Kerala
                                Mar 16, 2023
                                Aug 8, 2023
                                This thread was updated on Aug 8, 2023
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                                Sir/Madam
                                Repayment of my vehicle loan taken from Bussan Auto Finance was completed in September 2018. But I did not get NOC yet. Kindly take necessary steps to provide the same.
                                Loan No. TWCO2INR00399155

                                Visakhlal S
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thank you for writing to BAF India.

                                This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

                                Register Address as per our records: 17/280 PUTHANPARAMBIL HOUSE, CHOONDAL THRISSUR, NR KOONAMOOCHI CENTRE, THRISSUR, KERALA, PIN - 680504

                                If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

                                For further any query mail us on our mail ID: [protected]@bafindia.com

                                Thanks & Regards,
                                Customer Care Desk
                                Contact Number :[protected]
                                Email :- [protected]@bafindia.com
                                Thank you. I received NOC.
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                                  A
                                  Andre shiva kumar
                                  from Hyderabad, Telangana
                                  Mar 16, 2023
                                  Mar 22, 2023
                                  This thread was updated on Mar 22, 2023
                                  Resolved
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                                  Resolved

                                  Address: 8-2-269/19/329/19/A INDIRA NAGAR BANJARA HILLS HYDERABADAB, TELANGANA 500034

                                  Date of the loan agriment :[protected]
                                  As l'm a privilege customer to bussan auto finance india ltd and the account numer: TW009INR462623,
                                  name: A SHIVA KUMAR
                                  Customor id: 782101. as the installment payment had been complted kindly help me with sending NOC as revert to this mail id :-
                                  [protected]@gmail.com
                                  contact no:- [protected], [protected]
                                  +2 photos
                                  Apr 3, 2023
                                  Complaint marked as Resolved 
                                  thank you so much i m recived my bike NOC...
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Thank you for writing to BAF India.

                                  This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

                                  Register Address as per our records: 8-2-269/19/320 INDRA NAGAR ROAD NO-8, JUBILEEHILLS HYDERABAD, NEAR ANNAPURNA STUDIO, HYDERABAD, ANDHRA PRADESH, PIN - 500033

                                  If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

                                  For further any query mail us on our mail ID: [protected]@bafindia.com

                                  Thanks & Regards,
                                  Customer Care Desk
                                  Contact Number :[protected]
                                  Email :- [protected]@bafindia.com
                                  Andre shiva kumar's [Complaint's author] reply, Mar 22, 2023
                                  8-2-269/19/329/A INDIAR NAGAR BANJARA HILLS HYDERABAD TELANGANA 500034 This is my own house address, id proof already send ur mail check once pls...
                                  this id addres id proof...
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                                    A
                                    Ansy Dsouza
                                    from Mangalore, Karnataka
                                    Mar 14, 2023
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                                    Loan closure letter

                                    Request you to send Loan closure letter

                                    My I'd : TW702INR00800616...
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                                    R
                                    Rohit12321
                                    from Bengaluru, Karnataka
                                    Mar 10, 2023
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                                    Address: No. 92, 2nd Floor, HJS Chamber, Richmond Road, Bangalore - 560025 (Near Baldwin Girls High School)

                                    Hi,

                                    My name is Rohit Kr Singh, my loan with BAF bearing account number is TW007INR00842189 and my registered mobile number is [protected].

                                    I have cleared all my EMI's but did not get the NOC yet, please issue me the NOC as soon as possible.

                                    Since from past two months they are saying it has been dispatched but due to insufficient address, it is unable to reach .
                                    I don't know how the Aadhar card address can be insufficient. My all other postal communications are done with this address only. But BAF is unable to send me the NOC on the same address.

                                    I have attached few pictures which will help you understand my problem.
                                    request you to kindly help me to get the NOC. I have sent them multiple times my address along with the proof, But still they are unable to give me the NOC and even if it returned due to improper address, i never got any calls form postman/India post

                                    Thanks & Regards
                                    Rohit Kumar Singh
                                    [protected]
                                    +2 photos
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                                      sujith sujith 98
                                      Mar 8, 2023
                                      Mar 9, 2023
                                      This thread was updated on Mar 9, 2023
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                                      Address: 146, 1ST MAIN ROAD,

                                      Hi this is sujith frm bangalore i didnt got my noc letter frm 2 years plz provide my noc letter, i put mail also no response from management this is my agreement no tw007inr00868215
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from BAF India.

                                      This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Jan'22, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW007INR00868215” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

                                      Please find below the account details: -

                                      Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                                      Beneficiary A/c no [protected]
                                      IFSC UTIB0CCH274
                                      Beneficiary Bank Name Axis Bank Ltd
                                      Remarks Duplicate NOC charges TW007INR00868215

                                      Thanks & Regards,
                                      Customer Care Desk
                                      Contact Number :[protected]
                                      Email :- [protected]@bafindia.com
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