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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
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Bussan Auto Finance India [BAF] reviews & complaints page 17

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A
Anjana bala
from Chennai, Tamil Nadu
Mar 3, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Address: Chennai

Dear Sir/ Madam,
I am Mohammed Nazar from Chennai. I had purchased Yamaha FZ bike on 2018 (Agreement Number: TW005INR[protected] loan from JAFFERKHANPET YAMAHA SHOWROOM Bike Number TN12Z 3566 which was financed by BUSSAN. Due to Covid we cant able to repay the loan. We want to know my current outstanding breakup charges to settle remaining loan amount to Initiate the NOC. Please provide a clarity on this loan.
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Dear Sir/Madam,

Thank you for Writing to BAF India.

This is in regards to your below mentioned mail, we would like to inform you that as on date Rs 52, 630.98/- pending against your loan.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

In future for any query, kindly mail us on our mail ID: [protected]@bafindia.com

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com
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    D
    Dilip sai kumar
    Mar 3, 2023
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    Address: Rajahmundry

    I need my noc
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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      D
      Dilip sai kumar
      Mar 3, 2023
      Mar 7, 2023
      This thread was updated on Mar 7, 2023
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      Address: Rajahmundry kambalacheruvu high tech bus stop

      Please send to my noc
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better to our mail ID: [protected]@bafindia.com

      Thanks & Regards,
      Customer Care Desk
      Contact Number :[protected]
      Email :- [protected]@bafindia.com
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        J
        jewan sathi
        Mar 3, 2023
        Mar 7, 2023
        This thread was updated on Mar 7, 2023
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        Address: dont know

        I am here to complaint about customer care executive call by his personal number
        that is [protected] used abused word. for payment
        he have no sence to talk with customer
        he said when hou need loan you always come for us after that you have no money.
        already i am complete my loan payment.
        how shame for a company who recruit that typeof employees who have no sense.
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better to our mail ID: [protected]@bafindia.com

        Thanks & Regards,
        Customer Care Desk
        Contact Number :[protected]
        Email :- [protected]@bafindia.com
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better to our mail ID: [protected]@bafindia.com

        Thanks & Regards,
        Customer Care Desk
        Contact Number :[protected]
        Email :- [protected]@bafindia.com
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          U
          Usha.M
          Feb 28, 2023
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          TW0071NR00875195
          K R SUBHADRA, , I need noc for my vehicle zay zr, , I have cleared my loan in November please do send me NOC for my vehicle through post or [protected]
          +1 photos
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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            Usha.M
            Feb 28, 2023
            Mar 4, 2023
            This thread was updated on Mar 4, 2023
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            TW0071NR00875195
            K R SUBHADRA, , I have cleared my loan in November please do send me NOC, or call to [protected] please do send in post
            +1 photos
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Greetings from BAF India.

            This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed and dispatched in Nov'22.

            Please find below the POD Details:-

            Dispatch date :[protected]
            POD No : ED[protected]IN
            Courier Name : Indian Post
            Address : CITI CIVIL COURT COMPLEX, CAUVERY BHAVANA K G ROAD, BANGALORE KARNATAKA 560001. ph-[protected], [protected]

            Thanks & Regards,
            Customer Care Desk
            Contact Number :[protected]
            Email :- [protected]@bafindia.com
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              S
              Saranyasudheesh
              Feb 28, 2023
              Mar 1, 2023
              This thread was updated on Mar 1, 2023
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              Dear Team,

              I am Sudheesh T. S, having Yamaha Ray Z scooter with vehicle no KL-32H-3902 with the finance of BAF. I have completed the EMI, So reuest you to kindly share the NOC at the earliest.

              Regards,
              Sudheesh TS
              Vehicle no - KL 32H-3902
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from BAF India.

              This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Mar’19, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TWCO7INR00367553” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further to our mail ID: [protected]@bafindia.com.

              Please find below the account details: -

              Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
              Beneficiary A/c no [protected]
              IFSC UTIB0CCH274
              Beneficiary Bank Name Axis Bank Ltd
              Remarks Duplicate NOC charges TWCO7INR00367553

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@bafindia.com
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                N
                Nilanjoy Biswas
                Feb 27, 2023
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                Dear sir/madam, Bike number WB 52 H 8559 yahama fezar Bike, this bike finance from Bhushan auto. all payments cleared. owner of the bike is Manoranjan Sarkar.His registered phone number is-[protected] & Loan account number is-TW103INR00034750. please provide NOC this gmail [protected]@gmail.com. my phone number [protected].
                +2 photos
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                  N
                  Nilanjoy Biswas
                  Feb 27, 2023
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                  Dear sir/Madam..Yamaha Fazer bike WB52H8559...this bike finance from Bhushan auto, All payment is cleared. Actual owner of the bike is Manoranjan Sarkar.His registered phone number is-[protected] & Loan account number is-TW103INR00034750.DATE IS-19/10/2010. provide NOC of this bike. Please send the NOC paper in this gmail account- [protected]@gmail.com, Phone number-[protected].
                  +1 photos
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                    N
                    Nilanjoy Biswas
                    Feb 27, 2023
                    Mar 1, 2023
                    This thread was updated on Mar 1, 2023
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                    Dear sir/Madm... please provide NOC of this yahama fezar. Bike number WB52H8559, owner of the bike is Manoranjan Sarkar.His registered phone number is-[protected] & Loan account number is-TW103INR00034750.DATE IS-19/10/2010.Now how to get NOC. Please send NOC paper in my gmail account.([protected]@gmail.com) phone number [protected]
                    +1 photos
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Sir,

                    Thank you for writing to BAF India.

                    This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

                    Register Address as per our records: VILL W/JOGADANANDAPUR (MATHPARA), PO- BETHUADAHARI PO- NAKASHIPARA DIST- NADIA, NEAR ADI KALI MANDIR, NADIA, WEST BENGAL, PIN - 741126

                    If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC ON OUR MAIL id: [protected]@bafindia.com.

                    Thanks & Regards,
                    Customer Care Desk
                    Contact Number :[protected]
                    Email :- [protected]@bafindia.com
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                      L
                      Libin manickam
                      Feb 22, 2023
                      Apr 7, 2023
                      This thread was updated on Apr 7, 2023
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                      I have a Yamaha fazer 2013 model I already complete my loan dues my loan number TW505INR00171952 my bike number TN48W4255 my trichy bussan branch now closed so kindly provide my NOC
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Sir,

                      Greetings from BAF India.

                      This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Feb'15, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW505INR00171952” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further to our mai;l ID: [protected]@bafindia.com

                      Please find below the account details: -

                      Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                      Beneficiary A/c no [protected]
                      IFSC UTIB0CCH274
                      Beneficiary Bank Name Axis Bank Ltd
                      Remarks Duplicate NOC charges TW505INR00171952

                      Thanks & Regards,
                      Customer Care Desk
                      Contact Number :[protected]
                      Email :- [protected]@bafindia.com
                      Sir/mam your bank account number mail ID not shown in my mobile
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                        D
                        Dinkar Jha
                        from Ludhiana, Punjab
                        Feb 20, 2023
                        Feb 22, 2023
                        This thread was updated on Feb 22, 2023
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                        Please provide me the NOC for my Yamaha bike. I tried to contact your customer care number, but doesn't work anymore. Your office in ludhiana is also closed .
                        Loan Account No. TW411INR00286671
                        Bike Number- PB10FC7758

                        Email id - [protected]@gmail.com
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Dear Customer,

                        Greetings from Bussan Auto Finance (BAF India).

                        This is in regard to your below mentioned mail. We would like to inform that as on date cheque bouncing charges and late payment penalty of Rs 930/- pending in your loan account. Please deposit the same by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM, or AXIS BANK, or Google pay or Phonepe.

                        Please share transaction details and RC copy to our email id [protected]@bafindia.com to process further.

                        Thanks & Regards,
                        Customer Care Desk
                        Contact Number :[protected]
                        Email :- [protected]@bafindia.com

                        Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
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                          K
                          Kiran salivendri
                          from Hyderabad, Telangana
                          Feb 20, 2023
                          Feb 21, 2023
                          This thread was updated on Feb 21, 2023
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                          Address: Hyderabad

                          Hello,

                          I purchased bike in year 2014, and the loan is cleared totally, i didnt recieved NOC letter for the bike, could you please provide the copy now

                          Below iam attaching the RC copy

                          Please send the Noc to address which is ij RC copy
                          +1 photos
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Dear Sir/Madam,

                          Thank you for writing to BAF India.

                          This is in regard to your query. Kindly provide your registered Contact No. with loan agreement No. with RC copy of the bike on our email id [protected]@bafindia.com to serve you better.
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                            Y
                            yaswanth_manipati
                            Feb 11, 2023
                            Feb 13, 2023
                            This thread was updated on Feb 13, 2023
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                            I have cleared all my emi's and have NOC with me and applied for transfer of owenership but the bussan auto finance people are not giving clearance by thumb impression for registration.as the time passes the transfer application expires and need to apply for new one and wait for the clearance but no response for bussan auto finance. please give me my clearance.
                            loan no: TW902INR00713943
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thank you for writing to BAF India.

                            Kindly share token application form on [protected]@bafindia.com to crossheck further.
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                              A
                              akshayd272
                              Feb 9, 2023
                              Feb 11, 2023
                              This thread was updated on Feb 11, 2023
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                              I would like to request for the NOC for loan completion of my Yamaha SS 125.
                              The account is TW0061NR00113791.
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from BAF India.

                              As your call received on our customer care number your NOC is already under process and you will get the same within 7--10 workimg days.

                              Thanks
                              BAF India
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                                R
                                RUSHIKESH SOMNATH KARDILE
                                Feb 7, 2023
                                Feb 8, 2023
                                This thread was updated on Feb 8, 2023
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                                Address: Flat B-301,Mayuri Regency

                                Hi Team,

                                I have Purchased YAMAHA R15 in Dec 2016, I have processed loan against your companay but somehow it was not processed due to low cibil score.
                                So I have purchased my vehicle in Cash but on RC book still its showing your company name.

                                Please request you to provide me the NOC or No loan statemetn for that.

                                Below are the vehicle details.

                                Bike ;- Yamha R15s
                                Registered number:- MH12NS9509
                                CHASSIS Number:- ME1RG0628G0024309
                                Engine Number;- G3C7E0086386
                                Mobile Nummber:-[protected]
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Sir

                                Greetings from BAF India.

                                We are already get in touch with you regarding said query.
                                kindly share proper details as had words with you on our customer care number.

                                Thanks
                                BAF India
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                                  B
                                  Baban786
                                  from Kalamb, Maharashtra
                                  Feb 6, 2023
                                  Feb 7, 2023
                                  This thread was updated on Feb 7, 2023
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                                  Dear sir/ mam I purchased bike Yamaha ybr I don't know exact year I think before 8 to 9 years on finance I paid complete amount but I have no any documents provide and your branch closed yet so plz give me my bike documents as early as possible

                                  Thanx
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Sir/Madam,

                                  Thank you for writing to BAF India.

                                  This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

                                  For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com
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                                    M
                                    mukeshbaldaniya
                                    from SURAT, Gujarat
                                    Feb 6, 2023
                                    Feb 7, 2023
                                    This thread was updated on Feb 7, 2023
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                                    Address: Surat

                                    Kindly help me with NOC of my bike GJ05SG7447

                                    Bholabhai rambhai baldaniya
                                    [protected]
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Thank you for writing to BAF India.

                                    This is in regards to your below mentioned mail, Kindly share the scan copy of RC as once same is received, will arrange to dispatch the NOC to your register address as per process.

                                    For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com

                                    Thanks
                                    BAF India
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                                      piyushr6866
                                      Feb 5, 2023
                                      Feb 7, 2023
                                      This thread was updated on Feb 7, 2023
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                                      My agreement number is TW314INR00860315 . I bought an R15 on loan from Gorakhpur YAMAHA showroom which was financed by Bussan.
                                      It was a 35 month loan.
                                      I want to know my current outstanding nett. with breakdown of the charges.
                                      Please provide a info about it and how much tenure is remaining and how can I prepay and close the loan
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Customer

                                      Thank you for Writing to BAF India.

                                      This is in regards to your below mentioned request, we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 1464/- pending against your loan and 4 future emis are remaining.

                                      You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM, or AXIS BANK, or Google pay or Phonepe or Airtel payment Bank.

                                      For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com

                                      Thanks
                                      BAF India
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                                        K
                                        kiran9727
                                        from Angamaly, Kerala
                                        Jan 30, 2023
                                        Jan 31, 2023
                                        This thread was updated on Jan 31, 2023
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                                        Resolved

                                        Address: Mangalath House, Thuruthissery, Maikad PO, NEDUMBASSERY

                                        Sir,
                                        TW011INR00801402 I want close loan as soon as possible.loan issued 3years and more, For mortorium applied at 2019 March to August 2019 because of flood at my place, I'm still paying amount for 41 months, i took loan for 36 tenure(3 years changes to 47 tenure 11months more for 6months mortorium. Kindly do the needful. Need to settle remaing loan amount and to initiate NOC. kindly reduce interest for remaing months and please inform how to close loan. BUSSAN EXECUTIVES NEVER TOLD ME ABOUT +11 MONTH EMI FOR 6 MONTH MORTORIUM. So I shouldn't have apply for MORTORIUM, THEY TOLD ITS FREE INTREST FOR MARCH 2020, APRIL 2020, MAY 2020, AND NOW I REPAID ABOUT 101885₹ for loan amount of 65000/-, on going tenure was not in agreement i signed and received before starting loan, didn't notice me about increasing tenure, they called as reconstructed loan account but without customer opinion or sanction, I asked for pay pending mortorium after crisis we faced
                                        Now they asking for 6 more emi to settle loan, this issue is a serious cheating on customers, i have only 1 pending emi on Jan 2023 this month on this issue. Kindly help me to sort it out. And how should I forward this issue legally, they are not ready to decrease intrest or cheque bounce charge lesser than 30days and asking for much more more ...almost double of loan amount on a two wheeler (ray zr) 2019. Executives didn't help. They only know about pending . Harrassing was miserable.need help on this.kindly help

                                        KIRAN BABU
                                        [protected]
                                        LOAN NO. TW011INR00801402
                                        +1 photos
                                        Jan 30, 2023
                                        Complaint marked as Resolved 
                                        No response from executives when calling there customer care no. only automated reply on mail
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 31, 2023
                                        Bussan Auto Finance India [BAF] Customer Care's response
                                        Dear Customer,

                                        Greetings from BAF India.

                                        This is in regards to your below mentioned mail, we would like to inform that your Feb’23 EMI is sent to bank for presentation, we are unable to stop the same.

                                        Request to pay or confirm closure amount after clearance of Feb’23 EMI.

                                        For further any query you can mail us on our mail ID: [protected]@bafindia.com

                                        Thanks & Regards,
                                        Customer Care Desk
                                        Contact Number :[protected]
                                        Email :- [protected]@bafindia.com
                                        Not resolved yet no one conducted for. Solution till now
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